Section 12.3—quiz: Linen Inventory And Control

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Section 12.3quiz: Linen Inventory And Control - Quiz

House keeping in the hotel industry is most important and necessary because no one wants to be in charge of a filthy establishment. To gauge your knowledge on Linen inventory and control take this quiz.


Questions and Answers
  • 1. 

    The most important factor to consider when establishing linen pars is:

    • A.

      Monthly linen losses.

    • B.

      Emergency reserve stock.

    • C.

      The hotel’s laundry cycle.

    • D.

      Linen usage rates.

    Correct Answer
    C. The hotel’s laundry cycle.
    Explanation
    The most important factor to consider when establishing linen pars is the hotel's laundry cycle. This is because the laundry cycle determines how often linens need to be washed and replaced. By understanding the laundry cycle, the hotel can determine the optimal amount of linens needed to meet guest demands and ensure that there is always enough clean linens available. This helps to prevent shortages or excess inventory, resulting in efficient linen management.

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  • 2. 

    Recently completed renovations at the 450-room Glitz Hotel increased debt payments and significantly strained the short-term cash resources of the hotel. At the last management meeting, cost control and cash management were the central topics. The general manager and department heads evaluated changes in purchasing practices, staffing levels, and other areas in which changes could immediately cut the cost of doing business. Several managers questioned the value of continuing the hotel’s onpremises laundry and suggested outsourcing laundry needs to a local commercial laundry operation. This change would immediately reduce payroll and provide extra cash for debt payments. After a brief discussion, the management team decided that outsourcing the laundry operation would not help the current situation because:

    • A.

      Laying off the laundry staff would lower the morale of other employees.

    • B.

      Cash from payroll savings and the sale of the hotel’s current laundry equipment would not be worth the trouble of contracting out laundry services.

    • C.

      The purchase of an additional par of linens to cover laundry in transit by the commercial laundry would offset any immediate cash savings.

    • D.

      Commercial laundry operations are too unreliable to service the needs of the hotel.

    Correct Answer
    C. The purchase of an additional par of linens to cover laundry in transit by the commercial laundry would offset any immediate cash savings.
    Explanation
    Outsourcing the laundry operation would not help the current situation because purchasing an additional pair of linens to cover laundry in transit by the commercial laundry would offset any immediate cash savings. This means that the hotel would have to spend money on buying extra linens, which would negate any cost savings from outsourcing the laundry.

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  • 3. 

    Which of the following is an effective way to control the inventory of linens?

    • A.

      Room attendants should be responsible for taking a weekly physical inventory of linens in their assigned areas.

    • B.

      Employees responsible for distributing linens to room attendants should also maintain housekeeping’s linen discard records.

    • C.

      Linen storage rooms should be kept locked and special security measures should be taken with new linens that are stored in the main linen room.

    • D.

      Occupancy forecast reports generated by the sales department should be used to determine daily linen distribution requirements for each floor linen closet.

    Correct Answer
    C. Linen storage rooms should be kept locked and special security measures should be taken with new linens that are stored in the main linen room.
    Explanation
    Keeping linen storage rooms locked and implementing special security measures for new linens stored in the main linen room is an effective way to control the inventory of linens. This ensures that linens are not easily accessible and reduces the risk of theft or unauthorized use. By implementing these security measures, the hotel can better track and monitor the inventory of linens, preventing any discrepancies or loss.

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  • 4. 

    Linen loss at the 500-room Walk Away Hotel has reached an all-time high. Susan, the executive housekeeper, readily admits that inventory control procedures have been neglected. Which of the following would be the most cost effective practice by which Susan could tighten the inventory control of linens?

    • A.

      Post a warning on all employee bulletin boards that anyone caught stealing linen will be prosecuted.

    • B.

      Establish floor pars and issue linens on a daily basis only in amounts needed to bring each floor linen closet up to its par level.

    • C.

      Establish issuing procedures for linens based on occupancy forecasts from the sales department.

    • D.

      Take a physical inventory of all linens in use and in storage on a weekly basis.

    Correct Answer
    B. Establish floor pars and issue linens on a daily basis only in amounts needed to bring each floor linen closet up to its par level.
    Explanation
    By establishing floor pars and issuing linens on a daily basis only in amounts needed to bring each floor linen closet up to its par level, Susan can effectively tighten the inventory control of linens in a cost-effective manner. This practice ensures that linens are only issued as needed, preventing excess or unnecessary usage. By maintaining par levels for each floor, Susan can also easily track and monitor linen usage, making it easier to identify any discrepancies or losses. This method helps to reduce linen loss and improve inventory control without incurring additional costs or resources.

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  • 5. 

    Establish a par and a par number for the linen listed in 6 through 10. Use the following information in your calculations: The hotel has the following guestroom types: 300 Beachfront Rooms Two queen beds requiring 4 queen sheets and 4 pillowcases; 4 washcloths 100 Romper Rooms One king bed requiring 2 king sheets and 3 pillowcases and 2 twin beds requiring 2 twin sheets each and 1 pillowcase each; 8 washcloths 50 Telecommuter Specials One king bed requiring 2 king sheets and 3 pillowcases; 4 washcloths All laundry is outsourced so 7 par is needed for smooth operations. King sheets

    • A.

      300, 2100

    Correct Answer
    A. 300, 2100
    Explanation
    2 x 150 = 300

    300 x 7 = 2100

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  • 6. 

    Establish a par and a par number for the linen listed in 6 through 10. Use the following information in your calculations: The hotel has the following guestroom types: 300 Beachfront Rooms Two queen beds requiring 4 queen sheets and 4 pillowcases; 4 washcloths 100 Romper Rooms One king bed requiring 2 king sheets and 3 pillowcases and 2 twin beds requiring 2 twin sheets each and 1 pillowcase each; 8 washcloths 50 Telecommuter Specials One king bed requiring 2 king sheets and 3 pillowcases; 4 washcloths All laundry is outsourced so 7 par is needed for smooth operations. Twin sheets

    • A.

      400, 2800

    Correct Answer
    A. 400, 2800
    Explanation
    2(2) x 100 = 400

    400 x 7 = 2800

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  • 7. 

    Establish a par and a par number for the linen listed in 6 through 10. Use the following information in your calculations: The hotel has the following guestroom types: 300 Beachfront Rooms Two queen beds requiring 4 queen sheets and 4 pillowcases; 4 washcloths 100 Romper Rooms One king bed requiring 2 king sheets and 3 pillowcases and 2 twin beds requiring 2 twin sheets each and 1 pillowcase each; 8 washcloths 50 Telecommuter Specials One king bed requiring 2 king sheets and 3 pillowcases; 4 washcloths All laundry is outsourced so 7 par is needed for smooth operations. Pillowcases

    • A.

      1850, 12950

    Correct Answer
    A. 1850, 12950
    Explanation
    4(300) + 3(100) + 2(100) +3(50) = 1850

    1850 x 7 = 12950

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  • 8. 

    Establish a par and a par number for the linen listed in 6 through 10. Use the following information in your calculations: The hotel has the following guestroom types: 300 Beachfront Rooms Two queen beds requiring 4 queen sheets and 4 pillowcases; 4 washcloths 100 Romper Rooms One king bed requiring 2 king sheets and 3 pillowcases and 2 twin beds requiring 2 twin sheets each and 1 pillowcase each; 8 washcloths 50 Telecommuter Specials One king bed requiring 2 king sheets and 3 pillowcases; 4 washcloths All laundry is outsourced so 7 par is needed for smooth operations. Washcloths

    • A.

      2200, 15400

    Correct Answer
    A. 2200, 15400
    Explanation
    4(300) + 8(100) + 4(50) = 2200

    2200 x 7 = 15400

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