Section 12.3—quiz: Linen Inventory And Control
House keeping in the hotel industry is most important and necessary because no one wants to be in charge of a filthy establishment. To gauge your knowledge on Linen inventory and control take this quiz.
- 1.The most important factor to consider when establishing linen pars is:
- A.
Monthly linen losses.
- B.
Emergency reserve stock.
- C.
The hotel’s laundry cycle.
- D.
Linen usage rates.
- 2.Recently completed renovations at the 450-room Glitz Hotel increased debt payments and significantly strained the short-term cash resources of the hotel. At the last management meeting, cost control and cash management were the central topics. The general manager and department heads evaluated changes in purchasing practices, staffing levels, and other areas in which changes could immediately cut the cost of doing business. Several managers questioned the value of continuing the hotel’s onpremises laundry and suggested outsourcing laundry needs to a local commercial laundry operation. This change would immediately reduce payroll and provide extra cash for debt payments. After a brief discussion, the management team decided that outsourcing the laundry operation would not help the current situation because:
- A.
Laying off the laundry staff would lower the morale of other employees.
- B.
Cash from payroll savings and the sale of the hotel’s current laundry equipment would not be worth the trouble of contracting out laundry services.
- C.
The purchase of an additional par of linens to cover laundry in transit by the commercial laundry would offset any immediate cash savings.
- D.
Commercial laundry operations are too unreliable to service the needs of the hotel.
- 3.Which of the following is an effective way to control the inventory of linens?
- A.
Room attendants should be responsible for taking a weekly physical inventory of linens in their assigned areas.
- B.
Employees responsible for distributing linens to room attendants should also maintain housekeeping’s linen discard records.
- C.
Linen storage rooms should be kept locked and special security measures should be taken with new linens that are stored in the main linen room.
- D.
Occupancy forecast reports generated by the sales department should be used to determine daily linen distribution requirements for each floor linen closet.
- 4.Linen loss at the 500-room Walk Away Hotel has reached an all-time high. Susan, the executive housekeeper, readily admits that inventory control procedures have been neglected. Which of the following would be the most cost effective practice by which Susan could tighten the inventory control of linens?
- A.
Post a warning on all employee bulletin boards that anyone caught stealing linen will be prosecuted.
- B.
Establish floor pars and issue linens on a daily basis only in amounts needed to bring each floor linen closet up to its par level.
- C.
Establish issuing procedures for linens based on occupancy forecasts from the sales department.
- D.
Take a physical inventory of all linens in use and in storage on a weekly basis.
- 5.Establish a par and a par number for the linen listed in 6 through 10. Use the following information in your calculations: The hotel has the following guestroom types: 300 Beachfront Rooms Two queen beds requiring 4 queen sheets and 4 pillowcases; 4 washcloths 100 Romper Rooms One king bed requiring 2 king sheets and 3 pillowcases and 2 twin beds requiring 2 twin sheets each and 1 pillowcase each; 8 washcloths 50 Telecommuter Specials One king bed requiring 2 king sheets and 3 pillowcases; 4 washcloths All laundry is outsourced so 7 par is needed for smooth operations. King sheets
- A.
300, 2100
- 6.Establish a par and a par number for the linen listed in 6 through 10. Use the following information in your calculations: The hotel has the following guestroom types: 300 Beachfront Rooms Two queen beds requiring 4 queen sheets and 4 pillowcases; 4 washcloths 100 Romper Rooms One king bed requiring 2 king sheets and 3 pillowcases and 2 twin beds requiring 2 twin sheets each and 1 pillowcase each; 8 washcloths 50 Telecommuter Specials One king bed requiring 2 king sheets and 3 pillowcases; 4 washcloths All laundry is outsourced so 7 par is needed for smooth operations. Twin sheets
- A.
400, 2800
- 7.Establish a par and a par number for the linen listed in 6 through 10. Use the following information in your calculations: The hotel has the following guestroom types: 300 Beachfront Rooms Two queen beds requiring 4 queen sheets and 4 pillowcases; 4 washcloths 100 Romper Rooms One king bed requiring 2 king sheets and 3 pillowcases and 2 twin beds requiring 2 twin sheets each and 1 pillowcase each; 8 washcloths 50 Telecommuter Specials One king bed requiring 2 king sheets and 3 pillowcases; 4 washcloths All laundry is outsourced so 7 par is needed for smooth operations. Pillowcases
- A.
1850, 12950
- 8.Establish a par and a par number for the linen listed in 6 through 10. Use the following information in your calculations: The hotel has the following guestroom types: 300 Beachfront Rooms Two queen beds requiring 4 queen sheets and 4 pillowcases; 4 washcloths 100 Romper Rooms One king bed requiring 2 king sheets and 3 pillowcases and 2 twin beds requiring 2 twin sheets each and 1 pillowcase each; 8 washcloths 50 Telecommuter Specials One king bed requiring 2 king sheets and 3 pillowcases; 4 washcloths All laundry is outsourced so 7 par is needed for smooth operations. Washcloths
- A.
2200, 15400
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