This quiz in Section 11.3 focuses on Carpet Maintenance within hotel settings, assessing knowledge on traffic-based cleaning schedules, spot and stain removal techniques, and preventive maintenance measures. It's designed for learners in hotel management or housekeeping roles.
Availability of trained staff.
The amount of traffic in each area.
The degree of pile distortion in each area.
The type of carpet in each area.
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High traffic
Medium traffic
Low traffic
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High-traffic public areas
Track-off areas by entrances
Funnel areas by elevators
Guestroom areas
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Vigorous rubbing is needed to remove most spots and stains.
Whenever possible, a wet vacuum should be used to pick up large wet spills.
Identifying the source of a spot or stain helps in the removal process.
Spot and stain removal methods vary by type of carpet.
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Mats and runners
Carpet tiles
Carpet dyes
Furniture glides
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Low traffic
High traffic
Medium Traffic
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Low traffic
Medium traffic
High traffic
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Housekeepers can accurately forecast monthly and yearly cleaning costs.
Housekeepers can accurately forecast the number of rooms that will need to be placed on out-of-order status throughout the year.
Regular maintenance will prevent major problems and extend the life of the carpet.
A schedule allows the executive housekeeper to budget time for other major department projects.
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Low traffic
High traffic
Medium traffic
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