Section 11.3—quiz: Carpet Maintenance
Section 11. 3—Quiz: Carpet Maintenance
- 1.Which of the following carpeted areas of a hotel is the least likely to encounter heavy soiling?
- A.
High-traffic public areas
- B.
Track-off areas by entrances
- C.
Funnel areas by elevators
- D.
Guestroom areas
- 2.Cleaning schedules for carpeted areas of a hotel should be based on:
- A.
Availability of trained staff.
- B.
The amount of traffic in each area.
- C.
The degree of pile distortion in each area.
- D.
The type of carpet in each area.
- 3.Which of the following statements about carpet spot and stain removal is false?
- A.
Vigorous rubbing is needed to remove most spots and stains.
- B.
Whenever possible, a wet vacuum should be used to pick up large wet spills.
- C.
Identifying the source of a spot or stain helps in the removal process.
- D.
Spot and stain removal methods vary by type of carpet.
- 4.Which of the following is not an advantage to implementing a regular cleaning schedule?
- A.
Housekeepers can accurately forecast monthly and yearly cleaning costs.
- B.
Housekeepers can accurately forecast the number of rooms that will need to be placed on out-of-order status throughout the year.
- C.
Regular maintenance will prevent major problems and extend the life of the carpet.
- D.
A schedule allows the executive housekeeper to budget time for other major department projects.
- 5.Which of the following is not typically useful for preventive carpet maintenance?
- A.
Mats and runners
- B.
Carpet tiles
- C.
Carpet dyes
- D.
Furniture glides
- 6.For each of the following areas, list whether it would be a high traffic, medium traffic, or low traffic area. Lobby
- A.
High traffic
- B.
Medium Traffic
- C.
Low traffic
- 7.Guestroom
- A.
High traffic
- B.
Medium traffic
- C.
Low traffic
- 8.General manager’s office
- A.
Low traffic
- B.
High traffic
- C.
Medium Traffic
- 9.Security office
- A.
Low traffic
- B.
High traffic
- C.
Medium traffic
- 10.Meeting room
- A.
Low traffic
- B.
Medium traffic
- C.
High traffic
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