Section 11.3—quiz: Carpet Maintenance
Section 11. 3—Quiz: Carpet Maintenance
- 1.Which of the following carpeted areas of a hotel is the least likely to encounter heavy soiling?
- A.
High-traffic public areas
- B.
Track-off areas by entrances
- C.
Funnel areas by elevators
- D.
Guestroom areas
- 2.Cleaning schedules for carpeted areas of a hotel should be based on:
- A.
Availability of trained staff.
- B.
The amount of traffic in each area.
- C.
The degree of pile distortion in each area.
- D.
The type of carpet in each area.
- 3.Which of the following statements about carpet spot and stain removal is false?
- A.
Vigorous rubbing is needed to remove most spots and stains.
- B.
Whenever possible, a wet vacuum should be used to pick up large wet spills.
- C.
Identifying the source of a spot or stain helps in the removal process.
- D.
Spot and stain removal methods vary by type of carpet.
- 4.Which of the following is not an advantage to implementing a regular cleaning schedule?
- A.
Housekeepers can accurately forecast monthly and yearly cleaning costs.
- B.
Housekeepers can accurately forecast the number of rooms that will need to be placed on out-of-order status throughout the year.
- C.
Regular maintenance will prevent major problems and extend the life of the carpet.
- D.
A schedule allows the executive housekeeper to budget time for other major department projects.
- 5.Which of the following is not typically useful for preventive carpet maintenance?
- A.
Mats and runners
- B.
Carpet tiles
- C.
Carpet dyes
- D.
Furniture glides
- 6.For each of the following areas, list whether it would be a high traffic, medium traffic, or low traffic area. Lobby
- A.
High traffic
- B.
Medium Traffic
- C.
Low traffic
- 7.Guestroom
- A.
High traffic
- B.
Medium traffic
- C.
Low traffic
- 8.General manager’s office
- A.
Low traffic
- B.
High traffic
- C.
Medium Traffic
- 9.Security office
- A.
Low traffic
- B.
High traffic
- C.
Medium traffic
- 10.Meeting room
- A.
Low traffic
- B.
Medium traffic
- C.
High traffic
Questions: 57 | Attempts: 3112 | Last updated: Sep 23, 2020
-
Sample QuestionThese fibres come from plants and animals
Questions: 9 | Attempts: 663 | Last updated: Feb 7, 2018
-
Sample QuestionDuring a busy dinner period, a busperson dropped a tray with four full pitchers of water. Which of the following carpet problems could result if the spill is not attended to promptly?
Questions: 9 | Attempts: 488 | Last updated: Jan 23, 2018
-
Sample QuestionThe general manager at the Wilton Plaza Hotel has asked Julio, the executive housekeeper, for criteria to select new carpeting for the hotel lobby and guestroom corridor floors. Which of the following features should Julio recommend as the best indicator of a carpet’s durability?
Back to top