T-mobile Sales Associate Quiz: Trivia!
(194).jpg "T-mobile Sales Associate Quiz: Trivia!")
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- 1.A customer with two smartphones on AT&T with Unlimited Talk/Text and a 10GB Shared Plan can save how much over the course of their new two-year contract by switching to T-Mobile
- A.
$240
- B.
$320
- C.
$360
- D.
$480
- 2.Over 200 million people have never tried T-Mobile, that’s 2 out of every 3 customers. What walk by pitch would be best to attract new customers to increase activations?
- A.
Hey welcome to the store, how would you like to save up to $480 dollars and get a free smartphone?
- B.
Hey welcome to the store, is your current phone contract up?
- C.
Welcome to the store, do you have any questions?
- 3.The CTIA wireless association recently reported wireless had a______% annual data traffic growth?
- A.
51%
- B.
74%
- C.
99%
- D.
104%
- 4.When it comes to offering the most value compared to the competition, what is T-Mobile’s flagship offer?
- A.
$10 add-a-line
- B.
Unlimited 4G Data
- C.
Wifi calling
- D.
Lowest pricing on the Galaxy Line of smartphones of any carrier
- 5.What questions should you NOT ask to step a customer up from a 2GB data plan to unlimited?
- A.
Do you ever enjoy Netflix or other streaming video?
- B.
Do you enjoy taking photos on your device?
- C.
Do you enjoy listening to Pandora or any other streaming music services?
- D.
Do you get a lot of Text Messages on your phone?
- E.
Do you have work emails sent to your phone?
- 6.Which is a valid talking point about T-Mobiles Network?
- A.
T-Mobile’s 4G reaches more than 200 million people in 225 markets
- B.
We offer our customers the most value for their money with no data caps, limits, or speed restrictions.
- C.
Our network will only get better throughout 2013 as we build LTE into our existing backbone of 4G coverage.
- D.
In a recent test done by PC Magazine, T-Mobile’s 4G was faster than Verizon in 37% of major markets.
- E.
All of the above
- 7.T-Mobile is spending how much on the development and upgrades of its new 4G network this year.
- A.
Over 1 Million
- B.
Over 400 Million
- C.
Over 800 Million
- D.
Over 4 Billion
- 8.In 2012 T-Mobiles network has had __% fewer dropped calls and __% faster data transmission rates than previous years.
- A.
17%, 40%
- B.
25%, 150%
- C.
60%, 30%
- 9.T-Mobile is going through a network modernization that will increase network speeds and coverage exponentially. What is NOT included in this modernization?
- A.
Replacing copper lines with fiber optics
- B.
Adding new antennas
- C.
Installing Advanced LTE equipment to our network.
- D.
Installing Larger Capacitors
- E.
Reallocating 2G frequencies to 4G
- F.
Moving ground based equipment to the top of towers.
- 10.T-Mobile received 25% more spectrum from AT&T, we also just purchased which cell provider to build out our LTE Network in 2013?
- A.
Clearview
- B.
MetroPCS
- C.
Net 10
- D.
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