T-mobile Sales Associate Quiz: Trivia!

10 Questions | Total Attempts: 456

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Company Quizzes & Trivia

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Questions and Answers
  • 1. 
    A customer with two smartphones on AT&T with Unlimited Talk/Text and a 10GB Shared Plan can save how much over the course of their new two-year contract by switching to T-Mobile
    • A. 

      $240

    • B. 

      $320

    • C. 

      $360

    • D. 

      $480

  • 2. 
    Over 200 million people have never tried T-Mobile, that’s 2 out of every 3 customers. What walk by pitch would be best to attract new customers to increase activations?
    • A. 

      Hey welcome to the store, how would you like to save up to $480 dollars and get a free smartphone?

    • B. 

      Hey welcome to the store, is your current phone contract up?

    • C. 

      Welcome to the store, do you have any questions?

  • 3. 
    The CTIA wireless association recently reported wireless had a______% annual data traffic growth?
    • A. 

      51%

    • B. 

      74%

    • C. 

      99%

    • D. 

      104%

  • 4. 
    When it comes to offering the most value compared to the competition, what is T-Mobile’s flagship offer?
    • A. 

      $10 add-a-line

    • B. 

      Unlimited 4G Data

    • C. 

      Wifi calling

    • D. 

      Lowest pricing on the Galaxy Line of smartphones of any carrier

  • 5. 
    What questions should you NOT ask to step a customer up from a 2GB data plan to unlimited?
    • A. 

      Do you ever enjoy Netflix or other streaming video?

    • B. 

      Do you enjoy taking photos on your device?

    • C. 

      Do you enjoy listening to Pandora or any other streaming music services?

    • D. 

      Do you get a lot of Text Messages on your phone?

    • E. 

      Do you have work emails sent to your phone?

  • 6. 
    Which is a valid talking point about T-Mobiles Network?
    • A. 

      T-Mobile’s 4G reaches more than 200 million people in 225 markets

    • B. 

      We offer our customers the most value for their money with no data caps, limits, or speed restrictions.

    • C. 

      Our network will only get better throughout 2013 as we build LTE into our existing backbone of 4G coverage.

    • D. 

      In a recent test done by PC Magazine, T-Mobile’s 4G was faster than Verizon in 37% of major markets.

    • E. 

      All of the above

  • 7. 
    T-Mobile is spending how much on the development and upgrades of its new 4G network this year.
    • A. 

      Over 1 Million

    • B. 

      Over 400 Million

    • C. 

      Over 800 Million

    • D. 

      Over 4 Billion

  • 8. 
    In 2012 T-Mobiles network has had __% fewer dropped calls and __% faster data transmission rates than previous years.
    • A. 

      17%, 40%

    • B. 

      25%, 150%

    • C. 

      60%, 30%

  • 9. 
    T-Mobile is going through a network modernization that will increase network speeds and coverage exponentially. What is NOT included in this modernization?
    • A. 

      Replacing copper lines with fiber optics

    • B. 

      Adding new antennas

    • C. 

      Installing Advanced LTE equipment to our network.

    • D. 

      Installing Larger Capacitors

    • E. 

      Reallocating 2G frequencies to 4G

    • F. 

      Moving ground based equipment to the top of towers.

  • 10. 
    T-Mobile received 25% more spectrum from AT&T, we also just purchased which cell provider to build out our LTE Network in 2013?
    • A. 

      Clearview

    • B. 

      MetroPCS

    • C. 

      Net 10

    • D. 

      Boost Mobile