Rmapa - Set 6 - Security Management
Security Managment is a broad field of management related to asset management, physical security and human resource safety functions. It entails the identification of an organization's information assets and the development, documentation and implementation of policies, standards, procedures and guidelines.
- 1.One supervisor can effectively control only a limited number of people and that limit should not be exceeded. This principle is called:
- A.
Unity of command
- B.
Supervisory limits
- C.
Span of control
- D.
Line discipline
- 2.An important principle of organization is that an employee should be under the direct control of one and only one immediate superior. The principle is:
- A.
Unity of command
- B.
Supervisory limits
- C.
Span of control
- D.
Line discipline
- 3.From an organizational standpoint, the head of security should report to:
- A.
Superintendent buildings
- B.
Manager of buildings and grounds
- C.
Head housekeeper
- D.
A vice-president or higher
- 4.The most conspicuous role of the security department in any organization is that of:
- A.
Educational services
- B.
Management services
- C.
Special services
- D.
Protective services
- 5.Training sessions consisting of a security awareness program for new employees should be conducted by:
- A.
Special training officers
- B.
Security personnel
- C.
Consultants skilled in training
- D.
Member of management
- 6.There are necessary and legitimate exceptions to the principle of unity of command. One condition which sometimes allows for shifting in supervision is:
- A.
When order is given by the rank of captain or above
- B.
When order is given by the head of a department
- C.
When the order is given by the head of internal affairs
- D.
During emergencies
- 7.Perhaps the most common shortcoming in the security industry is:
- A.
Lack of support by top management
- B.
Failure to properly prepare and equip new supervisors with tools to discharge their important responsibilities (supervisory training)
- C.
Lack of Planning
- D.
Lack of monetary resources
- 8.As a rule, which department of the company administers the recruiting activity?
- A.
The security department
- B.
Administrative department
- C.
Personnel department
- D.
Internal affairs
- 9.In non-entry level recruiting, the recommended technique is:
- A.
“Blind ad”
- B.
Open advertisement in newspaper
- C.
Advertisement in trade journal
- D.
By word of mouth on selective basis
- 10.Every applicant’s first interview should be with:
- A.
The security manager director
- B.
The security supervisor
- C.
A security line employee
- D.
A personnel interviewer
- 11.The heart of personnel selection is:
- A.
Polygraph test
- B.
Review of application
- C.
Interview
- D.
Background investigation
- 12.Which of the following is not recommended policy with regard to security manuals?
- A.
It must be updated on regular basis
- B.
Employee should not be allowed to have possession of it
- C.
The manual should be put in the hands of all regular security personnel
- D.
It should include procedural instructions for specific incidents
- 13.Discipline is primarily the responsibility of:
- A.
The autocratic theory
- B.
The custodial theory
- C.
The supportive theory
- D.
McGregor’s “Theory X”
- 14.Among classical theories of human behavior in the work environment, one emphasizes negative aspects of employee behavior which is known as:
- A.
The autocratic theory
- B.
The custodial theory
- C.
The supportive theory
- D.
McGregor’s “Theory X”
- 15.Among classical theories of human behavior in the work environment is one which suggests that employees do not inherently dislike work and will actually seek responsibility and better performance if encouraged to do so. It is known as:
- A.
McGregor’s “Theory Y”
- B.
McGregor’s “Theory X”
- C.
The supportive theory
- D.
The motivation theory
- 16.Dr. Frederick Herzberg developed a position that motivation comes from work itself, not from those factors such as salary and job security. This theory is known as:
- A.
The supportive theory
- B.
The work motivation theory
- C.
The custodial theory
- D.
McGregor’s “Theory X”
- 17.Which of the following is not an advantage of using in-house (career) personnel?
- A.
Career personnel develop a loyalty to the department
- B.
Career personnel tend to be more ambitious
- C.
There is more stability among career personnel
- D.
Career personnel constitute a fixed, limited cadre or pool of manpower resources
- 18.Which of the following is known to be one of the disadvantages of contract security services?
- A.
Turnover
- B.
Cost
- C.
Manpower resource
- D.
Skills
- 19.Ideally, the person who should conduct the inspection of a security department is:
- A.
An outside consultant
- B.
The second ranking person
- C.
The security director or security manager
- D.
The ranking sergeant
- 20.The process of determining the probability and cost of potential loss is known as:
- A.
Probability analysis
- B.
Risk assessment
- C.
Potential loss analysis
- D.
Physical survey
- 21.In conducting background investigations, it is good policy to:
- A.
Not let prospective employee know investigation is being conducted
- B.
Restrict investigation to “confidential” record checks
- C.
Restrict investigation to employment checks
- D.
Advise applicant of forthcoming investigation and secure his permission
- 22.The ultimate responsibility for the internal security in a department should rest with:
- A.
The president
- B.
Chairman of the board
- C.
Security director
- D.
The line supervisor
- 23.The behavioral scientist whose key concept is that every executive relates to his subordinates on the basis of a set of assumptions termed theory X and theory Y was formulated by:
- A.
Abraham Maslow
- B.
Douglas McGregor
- C.
Warren Bennis
- D.
B.F. Skinner
- 24.The issuance of weapons to guards is usually not justified:
- A.
In a situation where deterrence is needed in handling control of large amounts of cash
- B.
In situations in which terrorism is a real threat
- C.
In a situation where there would be greater danger to life safety without weapons than with them
- D.
In a situation where there is no danger to life safety
- 25.In issuing policy statements regarding the handling of disturbed persons, the primary consideration is:
- A.
Legal liability to the disturbed
- B.
Reducing the disturbed person to a form of benevolent custody and eliminating the immediate danger
- C.
Legal liability to employees and third persons if restraint not achieved
- D.
Employee-community public relations
Related Topics
Featured Quizzes
Popular Topics
Back to top