Quiz # 9 - Social Media Influence & ROI

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Quiz # 9 - Social Media Influence & ROI - Quiz


This final quiz is based on presentations by Megan Berry, Andrew Grill, and Marshall Sponder.


Questions and Answers
  • 1. 

    According to Forrester research about ____% of influencer impressions are produced by _______% of adults

    • A.

      90% of influencer impressions are produced by 5.2% of adults

    • B.

      80% of influencer impressions are produced by 6.2% of adults

    • C.

      70% of influencer impressions are produced by 6.2% of adults

    • D.

      80% of influencer impressions are produced by 6.1% of adults

    Correct Answer
    B. 80% of influencer impressions are produced by 6.2% of adults
    Explanation
    Forrester Research did a study and found that there is a small subset of "influencers" who have a wide reach on social platforms thereby generating about 80% of influencer impressions.

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  • 2. 

    Social Media Influence is ____________

    • A.

      Important

    • B.

      Compelling

    • C.

      Impossible to measure

    • D.

      Measurable

    Correct Answer
    D. Measurable
    Explanation
    Influence can be measured in social media and is often the first step in proving ROI of social media campaigns.

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  • 3. 

    Megan Berry suggested to reach out to trusted network and peers because...

    • A.

      They can help you increase your Klout score

    • B.

      They have a compelling reason for others using your product

    • C.

      Trusted network and peers can often be influential

    • D.

      All of the above

    Correct Answer
    B. They have a compelling reason for others using your product
    Explanation
    Instead of chasing big influencers for your products it is recommended to reach out to your trusted network and peers as they may have used your product and have a more compelling reason for others using your product.

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  • 4. 

    One thing to not get caught up in social media is __________

    • A.

      ROI

    • B.

      Number of Followers

    • C.

      Budget

    • D.

      Celebrity Influencers

    Correct Answer
    B. Number of Followers
    Explanation
    Number of followers is not the most dependable metric when it comes to social media as number of followers is not indicative of your true reach.

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  • 5. 

    One way to increase your Klout score is to...........

    • A.

      Connect all your social media networks

    • B.

      Making sure you have lots of @ mentions on Twitter

    • C.

      Get chatty on Twitter

    • D.

      All of the above

    Correct Answer
    D. All of the above
    Explanation
    As we heard from Megan that Klout is a work in progress but there are certain steps you can take to increase your Klout score including connecting all your social media networks, making sure you have actual conversations on Twitter, and lots of @ mentions

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  • 6. 

    Klout score can be a good indication of influence in situations when ....

    • A.

      You cannot connect with everyone on Twitter

    • B.

      Proving ROI is important

    • C.

      You have to meet your monthly company sales targets

    • D.

      None of the above

    Correct Answer
    A. You cannot connect with everyone on Twitter
    Explanation
    Megan Berry suggested that Klout score can be a good quick glance indication of "influence" of a certain profile since you cannot connect with everyone on Twitter.

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  • 7. 

    On Kred, the Influence score ranges from 1 to _____

    • A.

      1000

    • B.

      2000

    • C.

      3000

    • D.

      4000

    Correct Answer
    A. 1000
    Explanation
    Kred gives its influence scores in the range of 1 through 1000.

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  • 8. 

    Once social media becomes a high priority in an organization, there is a greater call for ___________

    • A.

      Social Media tools & platforms

    • B.

      Testing on a small scale

    • C.

      Increase in social media budget

    • D.

      Social media effectiveness in terms of ROI

    Correct Answer
    D. Social media effectiveness in terms of ROI
    Explanation
    Once any organization becomes serious on social media there is a greater need for proving the program's worth and the ROI and effectiveness of that program. Social Media is no different.

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  • 9. 

    If you plan to reduce your advertising expenses on social media by 50% in Q2 of 2012 then you have created a

    • A.

      Marketing Goal

    • B.

      Social Media Goal

    • C.

      Business Goal

    • D.

      None of the above

    Correct Answer
    C. Business Goal
    Explanation
    A business goal is at top of the heap that drives action. Marshall Sponder's slide on "What are your goals" explains this in detail.

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  • 10. 

    A good example of Social Media ROI is....

    • A.

      Acquiring 500 new "Likes" on Facebook with Facebook Ads

    • B.

      Receiving 5 million media impressions from a cool new Facebook app

    • C.

      Capturing 100 new emails through an opt-in box on Facebook and one of them turning into a paid customer

    • D.

      Wine TV Library gained 1,800 new customers from Twitter

    Correct Answer
    C. Capturing 100 new emails through an opt-in box on Facebook and one of them turning into a paid customer
    Explanation
    Return on Investment on any social media program is proven when there is a dollar value increase in company bottom line. As such, when you capture 100 new email addresses on Facebook through either an app or ad and then one of them becoming a paid customer then that is known as ROI on your Facebook campaign.

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  • Current Version
  • Jan 19, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 15, 2012
    Quiz Created by
    Bobtripathi
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