Quiz 6: Alt. Payment, Rentals, Return/Exchange, Faq
11 Questions
| Total Attempts: 115
Questions and Answers
- 1.Our "Blackout Dates", when we do not allow returns, apply to orders placed between
- A.
October 1- November 1
- B.
October 14- October 31
- C.
October 10- November 1
- D.
There are no blackout dates in the costume industry
- 2.A return must be postmarked within _______ days after the order was placed to be eligible for a refund.
- A.
7
- B.
14
- C.
21
- D.
30
- 3.Return shipping is the responsibility of the
- A.
Customer
- B.
Shipping department
- C.
Return department
- D.
Customer service representative
- 4.In the order summary, a red box indicates the return was ____________ and the green box means the return was ______________.
- A.
Not refunded, refunded
- B.
Refunded, not refunded
- C.
Accepted, processed
- 5.Processing time for returns takes 1- 4 weeks depending on the volume of returns.
- A.
True
- B.
False
- 6.The __________________ is responsible for duties and taxes.
- A.
Customer
- B.
Shipping Courier
- C.
Shipping Department
- D.
Duties and taxes are never charged
- 7.Which of the following is NOT a rental site?
- A.
Costumesgalore.net
- B.
Brightcoloredtuxedos.com
- C.
Halloweencostumes.com
- 8.For rentals, the customer will receive their costume(s) __________ days before their event.
- A.
10
- B.
1-2
- C.
6-7
- D.
2-3
- 9.We accept all of the following payment methods except
- A.
Purchase orders
- B.
Checks
- C.
Money Orders
- D.
Bank Transfers
- 10.We accept purchase orders from ONLY schools and non-profits.
- A.
True
- B.
False
- 11.Our address is _________________ Mankato, MN 56001
- A.
1234 Fake St
- B.
5128 1st Ave
- C.
1415 1st Ave
- D.
Second star to the right, straight on until morning
- E.
None of the above
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