Quiz 6 covers alternative payment methods, rentals, and policies on returns\/exchanges, focusing on blackout dates, return timelines, and customer responsibilities. It assesses understanding of company policies and customer service skills.
Customer
Shipping department
Return department
Customer service representative
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Purchase orders
Checks
Money Orders
Bank Transfers
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October 1- November 1
October 14- October 31
October 10- November 1
There are no blackout dates in the costume industry
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True
False
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10
1-2
6-7
2-3
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True
False
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Customer
Shipping Courier
Shipping Department
Duties and taxes are never charged
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Costumesgalore.net
Brightcoloredtuxedos.com
Halloweencostumes.com
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1234 Fake St
5128 1st Ave
1415 1st Ave
Second star to the right, straight on until morning
None of the above
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Not refunded, refunded
Refunded, not refunded
Accepted, processed
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