Quiz 6: Alt. Payment, Rentals, Return/Exchange, Faq

11 Questions | Total Attempts: 115

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Quiz 6: Alt. Payment, Rentals, Return/Exchange, Faq


Questions and Answers
  • 1. 
    Our "Blackout Dates", when we do not allow returns, apply to orders placed between
    • A. 

      October 1- November 1

    • B. 

      October 14- October 31

    • C. 

      October 10- November 1

    • D. 

      There are no blackout dates in the costume industry

  • 2. 
    A return must be postmarked within _______ days after the order was placed to be eligible for a refund.
    • A. 

      7

    • B. 

      14

    • C. 

      21

    • D. 

      30

  • 3. 
    Return shipping is the responsibility of the
    • A. 

      Customer

    • B. 

      Shipping department

    • C. 

      Return department

    • D. 

      Customer service representative

  • 4. 
    In the order summary, a red box indicates the return was ____________ and the green box means the return was ______________.
    • A. 

      Not refunded, refunded

    • B. 

      Refunded, not refunded

    • C. 

      Accepted, processed

  • 5. 
    Processing time for returns takes 1- 4 weeks depending on the volume of returns.
    • A. 

      True

    • B. 

      False

  • 6. 
    The __________________ is responsible for duties and taxes.
    • A. 

      Customer

    • B. 

      Shipping Courier

    • C. 

      Shipping Department

    • D. 

      Duties and taxes are never charged

  • 7. 
    Which of the following is NOT a rental site?
    • A. 

      Costumesgalore.net

    • B. 

      Brightcoloredtuxedos.com

    • C. 

      Halloweencostumes.com

  • 8. 
    For rentals, the customer will receive their costume(s) __________ days before their event.
    • A. 

      10

    • B. 

      1-2

    • C. 

      6-7

    • D. 

      2-3

  • 9. 
    We accept all of the following payment methods except
    • A. 

      Purchase orders

    • B. 

      Checks

    • C. 

      Money Orders

    • D. 

      Bank Transfers

  • 10. 
    We accept purchase orders from ONLY schools and non-profits.
    • A. 

      True

    • B. 

      False

  • 11. 
    Our address is _________________ Mankato, MN 56001
    • A. 

      1234 Fake St

    • B. 

      5128 1st Ave

    • C. 

      1415 1st Ave

    • D. 

      Second star to the right, straight on until morning

    • E. 

      None of the above

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