Quick Pricing

Questions

Settings

Create your own Quiz

Questions and Answers

1.

If a customer calls into Sterling McCall Honda and needs to know the price of an oil change, we MUST pull that customer up in the system in order to give an accurate price.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False
2.

If a customer calls into Sterling McCall Honda and wants to know what the A2 on his dashboard means, we MUST pull that customer up in the system.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False
3.

Every dealership now has has a quick pricing section.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False
4.

Where do you find the Quick Pricing button?
- A.
  
  Left side of landing page
- B.
  
  DGA University
- C.
  
  In Xtime
- D.
  
  In the System Buttons
Correct Answer
A. Left side of landing page
5.

Some dealerships do not want DGA Agents quoting prices at all.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
6.

The Quick Pricing button also offers minimum wait times.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
7.

When quoting a price, we should say "The price STARTS at....."
- A.
  
  True
- B.
  
  False
Correct Answer
A. True
8.

PRACTICE- A customer calls into Tom Wood Lexus and wants to know the price of an oil change. What is the starting price?
- A.
  
  36.95
- B.
  
  29.99
- C.
  
  45.99
- D.
  
  52.95
Correct Answer
D. 52.95
9.

PRACTICE- A customer calls into Champion Toyota and wants to know the price of a state inspection with an emissions inspection. What do the prices start at?
- A.
  
  24.99 plus 49.99
- B.
  
  31.99 plus 31.99
- C.
  
  22.00 plus 45.00
- D.
  
  27.99 plus 52.99
Correct Answer
A. 24.99 plus 49.99
10.

Practice- What is a "5" service for Honda vehicles?
- A.
  
  Oil Change and Tire Rotation
- B.
  
  Oil Change
- C.
  
  Tire Rotation and Balance
- D.
  
  Replace Spark Plugs
Correct Answer
D. Replace Spark Plugs

Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

Current Version
Feb 20, 2012

Quiz Edited by
ProProfs Editorial Team
Feb 20, 2012

Quiz Created by

Quick Pricing

If a customer calls into Sterling McCall Honda and needs to know the price of an oil change, we MUST pull that customer up in the system in order to give an accurate price.

If a customer calls into Sterling McCall Honda and wants to know what the A2 on his dashboard means, we MUST pull that customer up in the system.

Every dealership now has has a quick pricing section.

Where do you find the Quick Pricing button?

Some dealerships do not want DGA Agents quoting prices at all.

The Quick Pricing button also offers minimum wait times.

When quoting a price, we should say "The price STARTS at....."

PRACTICE- A customer calls into Tom Wood Lexus and wants to know the price of an oil change. What is the starting price?

PRACTICE- A customer calls into Champion Toyota and wants to know the price of a state inspection with an emissions inspection. What do the prices start at?

Practice- What is a "5" service for Honda vehicles?