Principles Of Management Quiz

Juan Gonzales is a management trainee in a maquiladora plant (also called an "in bond" plant) on the Texas side of the Texas-Mexico border.  He was born in Mexico and has worked in the US for the past 4 months.  For his first performance appraisal review, Juan arrives 20 minutes late for the meeting with his American supervisor, Bill Wilson.  Juan offers no explanation or apology for his lateness.  Bill, irritated that Juan's tardiness has thrown off his morning schedule of meetings, immediately begins to discuss Juan's past performance at the plant and future goals and expectations. Juan and Bill discuss desired changes in Juan's performance, review past successes, and talk about upcoming changes in job duties.  Juan senses Bill's annoyance in the meeting but doesn't understand why his boss is aggravated.  Would you describe Juan's view of time as monochronic or polychronic?

Ellen is Jerry's direct supervisor.  Adam is Ellen's direct supervisor.  Jerry went directly to Adam to ask permission to take his lunch break 30 minutes earlier than normal.  Adam, believing this is a reasonable request, approves the change.  later, Adam was informed that the other 2 people in Jerry's department had also resceduled their lunch breaks.  Thus, the department would be totally vacant from 12:00 to 1:00.  Ellen, the bypassed manager, would have known about the other re-scheduled lunch breaks.  Which principle of authority is being violated here?

_____ developed the idea and principles of a bureaucracy.

Kelly recently resigned from a six-figure job as an account manager at a pharmaceuticals firm.  The job entailed working long hours and significant amounts of travel.  After 10 years at the firm, she decided the stress of the job just wasn't worth it anymore and that it was more important to spend more time with her 2 young children.  What type of coping strategy is Kelly using?

Since you do NOT have the budget to give one of your direct reports a pay raise for consistent, outstanding performance, you make sure to compliment the employee throughout the year for her efforts and tell her that you will recommend her for a promotion when an opportunity appears in the department.  How are you reinforcing performance?