Practice Office Etiquette

10 Questions | Total Attempts: 1227

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Etiquette Quizzes & Trivia

Now that you have gone through the " Practice Office Etiquette" course, let us test your knowledge on what you have learnt.


Questions and Answers
  • 1. 
    You should smile when you answer your phone at work. Your smile will "show" through the
    • A. 

      True

    • B. 

      False

  • 2. 
    If you must eat at your desk, which  2 rules should you always follow?
    • A. 

      Eat foods that have low odor.

    • B. 

      Don't chomp ,talk with your mouth full.

    • C. 

      Eat only healthy foods so you don't tempt dieters.

    • D. 

      Never eat at your desk.

  • 3. 
    • A. 

      Warn your colleagues that you are expecting a call and may need to briefly leave the meeting when the call comes through.

    • B. 

      Warn your colleagues that you are expecting a call and answer it freely while in the meeting.

    • C. 

      Put your phone on vibrate and quickly leave the meeting when the call comes through.

    • D. 

      Ask the person who is facilitating the meeting to stop for a minute while you take the call.

  • 4. 
    How soon should you reply an email?
    • A. 

      Within 24 hrs

    • B. 

      Emails are generally not urgent, if the person really wants a reply, they will phone.

    • C. 

      As long as it is done within a week .

    • D. 

      There is no set time.

  • 5. 
    How should a business introduction be made?
    • A. 

      You introduce the older person to the younger person.

    • B. 

      The rule is people of lesser authority are introduced to people with greater authority.

    • C. 

      You introduce the younger person to the older person.

    • D. 

      It is always ladies who are introduced to men.

  • 6. 
    You need a lever arch file for your personal filing, and there are lot of files in the store room at work. It is fine, if you take one, especially because no one will question you on it.
    • A. 

      True

    • B. 

      False

  • 7. 
    Conversations on the following topics should be avoided at work.
    • A. 

      Office gossip.

    • B. 

      Politics

    • C. 

      Jokes

  • 8. 
    Should you accidentally overhear a conversation that you know was intended to remain private between the people having the conversation, you should simply forget about it's contents.
    • A. 

      True

    • B. 

      False

  • 9. 
    • A. 

      Wait until later to ,it is rude to read and reply to the message.

    • B. 

      Reply right away it is far less diverting than talking on the phone.

    • C. 

      Read the message, but wait until later to respond.

  • 10. 
    When you realise that someone has a disability, assume that they need help. There is no need to ask.
    • A. 

      True

    • B. 

      False