Shirt & Uniform Exam
Exam for office staff who handle customers, the phone, and computer
- 1.When a potential customer asked for 10 pieces of an item...Pag ang potential na customer ay ng tanong para sa 10 piraso...
- A.
Accept it with open arms/ tanggapin ito ng bukas palad
- B.
Refer them to a competitor/ ituro sa kalabang tindahan
- C.
If the customer had an existing or previous large order you take it/ tatangapin lamang kung may malaking bilang ng order
- D.
Kindly tell the customer you do not serve that small amount and will charge an additional 10 php per piece/ mabuting sasabihin sa customer na hindi tau tumatanggap ng maliit na order at magdadag sila ng 10 piso bawat isa.
- E.
C and d
- 2.When a person cannot find the office staff they are looking for when they call you.../ pag hindi makita o makausap ang taong hinahanap kailan ka nila matatawagan
- A.
Get their complete contact info and tell them you will return their call/ kunin sa kanila ang kumpletong kontact info at sabihin sa kanila na babalikan nyo sila
- B.
Tell them to call after five minutes please/ sabihin sa kanila na tumawag ulit pag katapos ng limang minuto
- C.
Hang up the phone or put it on hold/ pabayaan lang naka hang ang telepono
- 3.True or false: weekly sales reports/purchase orders are sent to boss tim every monday morning via quickbooks pos./tama o mali: linguhang balita ng benta/purchase orders ay ipapadala kay boss tim tuwing lunes ng umaga via quikbooks pos
- A.
True/tama
- B.
False/mali
- 4.What is most preferred way of data entry?/Ano ang pinaka magandang paraan ng data entry?
- A.
Typewriter /makinilya
- B.
Printed out /
- C.
Handwritten as long as its legible /sulat kamay
- D.
All of the above/
- 5.What is the difference between OR and INVOICE?Ano ang kaibahan ng OR at INVOICE/
- A.
To minimize VAT we use INVOICE/para mapaliit ang VAT ginagamit ang INVOICE
- B.
To minimize VAT we pay off the BIR/para mapaliit ang VAT di mag babayad sa BIR
- C.
To minimize VAT we use OR /para mapaliit ang VAT ginagamit ang OR
- 6.The ID is supposed to.../Ang ID ay para sa...
- A.
As a means of identitifaction/para sa kakilanlan
- B.
Make us look presentable/ para magmukhang kaayaya
- C.
Give us a sense of entitlement /para mabigyan tayo ng titolo
- D.
A and b
- E.
None of the above
- 7.Late and absences.../ pagkahuli at pagliban
- A.
Are allowed 2 yrs of working with the company/ay pinapayagan sa 2 taong naninilbihan sa kumpanya
- B.
Are a good habit/magandang kasanayan
- C.
Are not permitted / hindi pinapayagan
- 8.True or false: Paperwork are supposed to be properly filed, labelled and no double copies allowed.tama o mali: gawaing papel ay dapat naka file ng maayos, may tanda at walang dobleng kopyang hahayaan
- A.
False/mali
- B.
True/tama
- 9.On pricing and costing the itemsSa pag pepresyo
- A.
Have josie and boss tim approve it sisiguraduhing na approbahan ni josie at boss tim
- B.
Make your own honest and sincere assessment gumawa ng sariling totoo at sinseryong pagkekwenta.
- C.
Call globetex tumawag sa globetex
- D.
A and b
- E.
All of the above
- 10.As office admins you should how to do the followingbilang admins ng opisina dapat ay ginagawa mo ang mga sumunod
- A.
Type, answer the phone type, sumagot ng telepono
- B.
Fax, type, answer the phones, sell fax, type, sumagot ng telepono, magbenta
- C.
Sell only magbenta lang
- D.
Clean the floors maglinis ng sahig
- 11.What are the key marketing components of the company?
- A.
Folders, papers, pen
- B.
Profile and an actual sample
- C.
Letter of intent and actual sample
- D.
Fabric swatches, price list, and calling card
- 12.In the absence of knowledge use...
- A.
God
- B.
Someone else's opinion
- C.
Common sense
- 13.Inventory is done...
- A.
Every week
- B.
Every month
- C.
Every time management requests it
- 14.What mode of payment is most preferred?
- A.
Check
- B.
Manager's check
- C.
Cash
- D.
IOU note
- 15.True or false: always request or from suppliers
- A.
True
- B.
False
- 16.When sending a messenger what is the most preferred minimum amount of places to go to?
- A.
Five
- B.
Three
- C.
Two
- D.
Just one
- 17.Who handles collection of money?
- A.
Christina ang
- B.
Timothy ang
- C.
Josie de leon
- D.
All of the above
- 18.Kailan tatawag para sa deiveries
- A.
Early in the morning
- B.
When it is convenient
- C.
In the afternoon
- D.
The night before
- 19.What are the parameters for a complete delivery?
- A.
Where, name of company, name of driver
- B.
Where, name of company, dr, company phone number
- C.
Where, schedule of routes, contact person, sample
- D.
Where, name of company, contact person, dr, schedule of routes
- 20.True or false: smile.
- A.
True
- B.
False
- 21.How many emails/contact info should you get a day?
- A.
10
- B.
20
- C.
5
- D.
As many as you can
- 22.Which of the following do we NOT do?
- A.
Trading
- B.
Printing
- C.
Custom
- D.
Embroidery
- 23.Ano ang masimportante?
- A.
Incoming items
- B.
Outgoing items
- C.
Pareho
- 24.Ilista lahat ng mga tinanong sa printing na proceso.
- 25.Pakibigay ang breakdown ng quantity discount natin.
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