Exam for office staff who handle customers, the phone, and computer
Accept it with open arms/ tanggapin ito ng bukas palad
Refer them to a competitor/ ituro sa kalabang tindahan
If the customer had an existing or previous large order you take it/ tatangapin lamang kung may malaking bilang ng order
Kindly tell the customer you do not serve that small amount and will charge an additional 10 php per piece/ mabuting sasabihin sa customer na hindi tau tumatanggap ng maliit na order at magdadag sila ng 10 piso bawat isa.
C and d
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Get their complete contact info and tell them you will return their call/ kunin sa kanila ang kumpletong kontact info at sabihin sa kanila na babalikan nyo sila
Tell them to call after five minutes please/ sabihin sa kanila na tumawag ulit pag katapos ng limang minuto
Hang up the phone or put it on hold/ pabayaan lang naka hang ang telepono
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True/tama
False/mali
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Typewriter /makinilya
Printed out /
Handwritten as long as its legible /sulat kamay
All of the above/
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To minimize VAT we use INVOICE/para mapaliit ang VAT ginagamit ang INVOICE
To minimize VAT we pay off the BIR/para mapaliit ang VAT di mag babayad sa BIR
To minimize VAT we use OR /para mapaliit ang VAT ginagamit ang OR
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As a means of identitifaction/para sa kakilanlan
Make us look presentable/ para magmukhang kaayaya
Give us a sense of entitlement /para mabigyan tayo ng titolo
A and b
None of the above
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Are allowed 2 yrs of working with the company/ay pinapayagan sa 2 taong naninilbihan sa kumpanya
Are a good habit/magandang kasanayan
Are not permitted / hindi pinapayagan
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False/mali
True/tama
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Have josie and boss tim approve it sisiguraduhing na approbahan ni josie at boss tim
Make your own honest and sincere assessment gumawa ng sariling totoo at sinseryong pagkekwenta.
Call globetex tumawag sa globetex
A and b
All of the above
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Type, answer the phone type, sumagot ng telepono
Fax, type, answer the phones, sell fax, type, sumagot ng telepono, magbenta
Sell only magbenta lang
Clean the floors maglinis ng sahig
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Folders, papers, pen
Profile and an actual sample
Letter of intent and actual sample
Fabric swatches, price list, and calling card
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God
Someone else's opinion
Common sense
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Every week
Every month
Every time management requests it
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Check
Manager's check
Cash
IOU note
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True
False
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Five
Three
Two
Just one
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Christina ang
Timothy ang
Josie de leon
All of the above
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Early in the morning
When it is convenient
In the afternoon
The night before
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Where, name of company, name of driver
Where, name of company, dr, company phone number
Where, schedule of routes, contact person, sample
Where, name of company, contact person, dr, schedule of routes
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True
False
10
20
5
As many as you can
Trading
Printing
Custom
Embroidery
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Incoming items
Outgoing items
Pareho
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6 per any size
6 per size per color
6 per color per size
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Irelease agad ang items kahit sino
Kung kakilala naman irelease na ang items
Tanungin si boss Timmy
Irelease ang items kapag nagclear ang checke
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Ipatawag sila kay Annabel sa Balintawak
Magwala
Ibigay lahat ng kailangan sa nagtanong
A and C
None of The Above
True
False
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True
False
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True
False
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