Which department is responsible for administering a patient’s oxygen...
Which of the following is an example of negative kinesics:
Which one of the following represents improper telephone protocol?
Standard precautions should be followed:
Which of the following is an example of a confirming response to a...
Elements of good communication in healthcare involve all of the...
All of the following are reasons for a phlebotomist to participate in...
The phlebotomist is asked to collect a specimen from a patient in the...
Which medical specialty treats patients with tumors?
All of the following personnel are required to have a college degree...
Which of the following is not an area of phlebotomy subject to quality...
Drawing a patient’s blood without his or her permission can result...
Malpractice is a claim of:
What is the first thing a phlebotomist should do if he or she is...
All of the following are good ways to earn a patient’s trust EXCEPT:
The phlebotomy supervisor asked a phlebotomist to collect a specimen...
A Very busy phlebotomist misidentifies the patient when collecting a...
The series of components that lead to infection are referred to as...
The best course of action when entering an isolation room is:
Which of the following situations allows patients to feel in control?
The prepaid group healthcare organizations in which members pay flat...
A patient agrees to undergo treatment after the method, risks, and...
Promoting good public relations is a part of the phlebotomist’s role...
The best way to handle a “difficult” or “bad” patient is to:
All of the following are links (components) in the chain of infection...
Which of the following is an example of good work ethics?
The term “phlebotomy” is derived from Greek words that, literally...
Which laboratory department performs tests to identify abnormalities...
Another name for blood bank is:
All medical laboratories are regulated by:
Proof of participation in a workshop to upgrade skills required by...
All of the following are examples of negligence EXCEPT when the...
Which mode of infection transmission involves transfer of an infective...
Managed Care Organizations control costs by all of the following ways...
Another term for outpatient care is:
Electrolyte testing includes:
Who is responsible for the physicians who practice in the hospital?
One of a phlebotomist’s duties is to:
All of the following are examples of barriers to effective...
Which of the following is an example of proxemics?
With which other hospital department would the laboratory coordinate...
Blood typing and compatibility testing are performed in this...
Which Director, Chief Officer, or vice President has the...
Primum non nocere comes from the Hippocratic Oath and means:
Basic metabolic panels (BMPs) are performed in which department?
A Pap smear is examined for the presence of cancer cells in this...
A specimen for ova and parasite testing would be sent to which...
What laboratory department describes in detail the steps to follow for...
Which type of precautions would be used for a patient who has...
This is an abbreviation for an independent group of hospitals and...
Which phlebotomist’s duty does not involve telephone etiquette?
Phlebotomy is used as a therapeutic treatment for:
Personal “zone of comfort” is a radius of:
A laboratory technician asked a phlebotomist to recollect a specimen...
The pathogen responsible for causing an infection is called the...
All pathogens are:
This equipment is required when collecting a specimen from a patient...
An example of a disease requiring droplet isolation is:
The abbreviation for the current coding system for physician billing...
Isolation procedures are used to separate patients from contact with...
Proxemics is the study of an individual’s:
MSDS information includes:
A nosocomial infection is one that is:
Which of the following tests is performed in the coagulation...
All of the following infectious disease services are offered through...
A phlebotomist explains to an inpatient that he has come to collect a...
Which of the following tests would be performed in surgical pathology?
When the chain of infection is broken, an:
Legal actions in which the alleged injured party sues for monetary...
This is an abbreviation for large organizations that contract with...
Which department performs blood cultures:
Which of the following is an agency that certifies phlebotomists?
All of the following can leave a patient more susceptible to infection...
Which phlebotomist’s duty involves TB and Cocci testing?
Which of the following ancient blood-letting instruments has a...
This mode of transmission involves contaminated food, water, drugs, or...
While staying in a healthcare facility, one patient expectation as...
All of the following are hematology tests EXCEPT:
All of the following are steps in the risk management process EXCEPT:
A nationally endorsed principle ensuring that patients and their...
Objects that can harbor and transmit infectious material are called:
This department examines specimens microscopically for the presence of...
Which Director, Chief Officer, or Vice President would have the...
All of the following can help break the chain of infection EXCEPT:
What are the credentials of an NCA-certified phlebotomist?
Which department performs C&S tests?
The level of care that a person of ordinary intelligence and good...
Who has the responsibility for control of hospital-induced infections...
Which Director, Chief Officer, or vice President has the...
The abbreviation for a national agency that sets standards for...
CLIA categorizes certificates for laboratories according to:
This type of precaution is required for a patient with Mycoplasma...
An example of a QA indicator is:
This is the abbreviation for a classification system implemented in...
Reference laboratories are viable because they offer all of the...