Patient Access Services

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CPAT Quizzes & Trivia

CPAT Patient Access Services for PFS


Questions and Answers
  • 1. 

    The two main governing bodies effecting healthcare change are:

    • A.

      CMS and AHCA

    • B.

      CMS and FDA

    • C.

      CMS and DHHS

    • D.

      DHHS and CDC

    Correct Answer
    C. CMS and DHHS
  • 2. 

    The DHHS include all of the programs listed below except:

    • A.

      Medicare

    • B.

      CMS

    • C.

      Child Support Enforcement

    • D.

      AFDC

    Correct Answer
    B. CMS
  • 3. 

    CMS is the acronym for:

    • A.

      Centers for Medicaid and Medicare Services

    • B.

      Center for Medicaid and State Operations

    • C.

      Center for Medicare Services

    • D.

      Centers for Medicare and Medicaid Services

    Correct Answer
    D. Centers for Medicare and Medicaid Services
  • 4. 

    Medicare is also know as:

    • A.

      Title XVIII

    • B.

      Itle XVII

    • C.

      Title XIII

    • D.

      Title XIX

    Correct Answer
    A. Title XVIII
  • 5. 

    Medicare has how many parts:

    • A.

      1

    • B.

      2

    • C.

      3

    • D.

      4

    Correct Answer
    D. 4
  • 6. 

    Medicare provides insurance to:

    • A.

      People with end stage renal disease (ESRD requiring dialysis or a kidney transplant)

    • B.

      People who are 65 years or older

    • C.

      People who are disabled

    • D.

      All of the above

    Correct Answer
    D. All of the above
  • 7. 

    Medicare Part B pays for all of the following except:

    • A.

      Physician services

    • B.

      Hospice care

    • C.

      Outpatient hospital services

    • D.

      Medical equipment and supplies

    Correct Answer
    B. Hospice care
  • 8. 

    Medicare Part A provides coverage for which services except:

    • A.

      Home health services

    • B.

      Skilled nursing facilities

    • C.

      Preventative care

    • D.

      Inpatient hospital services

    Correct Answer
    C. Preventative care
  • 9. 

    Medicaid is also known as:

    • A.

      Title XVIII

    • B.

      Title XVII

    • C.

      Title XIII

    • D.

      Title XIX

    Correct Answer
    D. Title XIX
  • 10. 

    Medicaid is a health insurance program that covers which people:

    • A.

      People who are 65 years and older

    • B.

      Certain low-income people

    • C.

      People who are disabled

    • D.

      People with ESRD that requiring dialysis or a kidney transplant

    Correct Answer
    B. Certain low-income people
  • 11. 

    Medicaid is funded and administered through:

    • A.

      State and federal funding

    • B.

      Federal funding

    • C.

      State funding

    • D.

      Self funded

    Correct Answer
    A. State and federal funding
  • 12. 

    The State Children’s Health Insurance Program (SCHIP) is also known as:

    • A.

      Title XXI

    • B.

      Title XVII

    • C.

      Title XIII

    • D.

      Title XIX

    Correct Answer
    A. Title XXI
  • 13. 

    All states must cover the services listed below except:

    • A.

      Inpatient and outpatient hospital services

    • B.

      Laboratory and X-ray services

    • C.

      Dental care

    • D.

      Well baby/child care

    Correct Answer
    C. Dental care
  • 14. 

    Which legislation enacted the most significant changes to the Medicare an Medicaid Programs since their inception?

    • A.

      TEFRA

    • B.

      BBA

    • C.

      COBRA

    • D.

      DEFRA

    Correct Answer
    B. BBA
  • 15. 

    Which act removed the age limit previously imposed on a spouse for health plan coverage?

    • A.

      TEFRA

    • B.

      BBA

    • C.

      COBRA

    • D.

      DEFRA

    Correct Answer
    C. COBRA
  • 16. 

    The Tax Equity and Fiscal Responsibility Act (TEFRA) of 1982 required what:

    • A.

      Required EGHP with 50 or more employees to be primary to Medicare

    • B.

      Required EGHP with 15 or more employees to be primary to Medicare

    • C.

      Required EGHP with 40 or more employees to be primary to Medicare

    • D.

      Required EGHP with 20 or more employees to be primary to Medicare

    Correct Answer
    D. Required EGHP with 20 or more employees to be primary to Medicare
  • 17. 

    Which act provided for the Resource Based Relative Value Scale?

    • A.

      OBRA of 1986

    • B.

      COBRA of 1985

    • C.

      OBRA of 1989

    • D.

      DEFRA of 1984

    Correct Answer
    C. OBRA of 1989
  • 18. 

    The RBRVS consist of which major elements?

    • A.

      RVU

    • B.

      MVPS

    • C.

      Limiting charge

    • D.

      All of the above

    Correct Answer
    D. All of the above
  • 19. 

    The Relative Value Unit (RVU) is comprised of all of the following except:

    • A.

      Work required

    • B.

      Limiting charge

    • C.

      Practice expense

    • D.

      Malpractice insurance

    Correct Answer
    B. Limiting charge
  • 20. 

    The limiting charge is what percentage of the fee schedule amount?

    • A.

      120%

    • B.

      150%

    • C.

      115%

    • D.

      125%

    Correct Answer
    C. 115%
  • 21. 

    HIPAA is the acronym for:

    • A.

      Health Information Portable and Accountable Act

    • B.

      Health Insurance Portable and Accountable Act

    • C.

      Health Insurance Portability and Accountability Act

    • D.

      Health Information Portability and Accountability Act

    Correct Answer
    C. Health Insurance Portability and Accountability Act
  • 22. 

    HIPAA’s key provisions include:

    • A.

      Guaranteed access to health insurance for small businesses

    • B.

      Guaranteed renewal of insurance regardless of health status

    • C.

      Limitations on pre-existing conditions

    • D.

      All of the above

    Correct Answer
    D. All of the above
  • 23. 

    All of the following are parts to HIPAA’s Administrative Simplification except:

    • A.

      NPI

    • B.

      Health savings accounts

    • C.

      Security requirements

    • D.

      Electronic transactions and code set standards

    Correct Answer
    B. Health savings accounts
  • 24. 

    The National Provider Identifier (NPI) consists of how many digits?

    • A.

      10

    • B.

      6

    • C.

      5

    • D.

      8

    Correct Answer
    A. 10
  • 25. 

    ANSI X12 837I is the transaction standard for which of the following:

    • A.

      Healthcare claims status

    • B.

      Eligibility for a health plan

    • C.

      Institutional claim

    • D.

      None of the above

    Correct Answer
    C. Institutional claim
  • 26. 

    The transaction standard for Enrollment and Disenrollment in a health plan is:

    • A.

      837

    • B.

      834

    • C.

      820

    • D.

      148

    Correct Answer
    B. 834
  • 27. 

    Standard Code Sets include:

    • A.

      CPT

    • B.

      ICD-9

    • C.

      HCPCS

    • D.

      All of the above

    Correct Answer
    D. All of the above
  • 28. 

    HCPCS codes are used for:

    • A.

      Institutional services

    • B.

      Physician services

    • C.

      Dental services

    • D.

      None of the above

    Correct Answer
    A. Institutional services
  • 29. 

    The False Claims Act is also known as:

    • A.

      Qui Tam Statute

    • B.

      Lincoln Act

    • C.

      Informer Act

    • D.

      All of the above

    Correct Answer
    D. All of the above
  • 30. 

    Examples of false and fraudulent schemes include all of the following except:

    • A.

      Kickbacks for inappropriate patient referrals

    • B.

      Providing services deemed medically necessary for financial gain

    • C.

      Billing for services not rendered

    • D.

      Misrepresenting services, supplies and procedures provided to patients

    Correct Answer
    B. Providing services deemed medically necessary for financial gain
  • 31. 

    The intentional or illegal deception or misrepresentation made for the purpose of personal gain, or to harm or manipulate another person or organization is:

    • A.

      Fraud

    • B.

      Kickbacks

    • C.

      Abuse

    • D.

      Misrepresentation

    Correct Answer
    A. Fraud
  • 32. 

    The misuse of a person, substance, service, or financial matter such that harm is cause is known as what?

    • A.

      Fraud

    • B.

      Kickbacks

    • C.

      Abuse

    • D.

      Misrepresentation

    Correct Answer
    C. Abuse
  • 33. 

    How many components are there in the OIG Compliance Plan?

    • A.

      5

    • B.

      6

    • C.

      7

    • D.

      8

    Correct Answer
    C. 7
  • 34. 

    The components of the OIG Compliance Plan include all of the following except:

    • A.

      Auditing and monitoring

    • B.

      Ineffective lines of communication

    • C.

      Written policies and procedures

    • D.

      Effective training and education

    Correct Answer
    B. Ineffective lines of communication
  • 35. 

    Under EMTALA, what is the purpose of the examination?

    • A.

      To determine if the patient needs to be admitted

    • B.

      To determine if the patient is stable

    • C.

      To determine if the patient is stable

    • D.

      To determine if the patient is in an emergency medical condition

    Correct Answer
    D. To determine if the patient is in an emergency medical condition
  • 36. 

    What is an appropriate transfer?

    • A.

      The receiving facility has available space

    • B.

      The receiving facility has qualified staff

    • C.

      The transferring hospital provides medical treatment to minimize risks

    • D.

      All of the above

    Correct Answer
    D. All of the above
  • 37. 

    The Patient Bill of Rights was developed by which association?

    • A.

      AMA

    • B.

      DHHS

    • C.

      CMS

    • D.

      IRS

    Correct Answer
    A. AMA
  • 38. 

    The Patient Bill of Rights guarantees the basic rights listed below except:

    • A.

      Privacy

    • B.

      Refusal to pay

    • C.

      Confidentiality

    • D.

      Continuity of care

    Correct Answer
    B. Refusal to pay
  • 39. 

    The basic components of the Bill of Rights include:

    • A.

      If the entity accepts Medicare assignment

    • B.

      Private room

    • C.

      Considerate and respectful care

    • D.

      Both A and C

    • E.

      All of the above

    Correct Answer
    D. Both A and C
  • 40. 

    What is the acronym QIO?

    • A.

      Quality Improvement Organization

    • B.

      Quality Insurance Organization

    • C.

      Quick Improvement Options

    • D.

      Quality Inspection Office

    Correct Answer
    A. Quality Improvement Organization
  • 41. 

    The mission of the QIO includes all of the following except:

    • A.

      Quality

    • B.

      Effectiveness

    • C.

      Efficiency

    • D.

      Privacy

    Correct Answer
    D. Privacy
  • 42. 

    Traditionally, the admission process includes all of the following except

    • A.

      Storage of valuables

    • B.

      Collecting patient demographics

    • C.

      Guest services

    • D.

      Collecting financial data

    Correct Answer
    A. Storage of valuables
  • 43. 

    Emphasis on patient accounting falls on which department:

    • A.

      Admission and Registration

    • B.

      Financial Services Department

    • C.

      Both A and B

    • D.

      None of the above

    Correct Answer
    A. Admission and Registration
  • 44. 

    The Division of Access services include all of the following except:

    • A.

      Pre-certification

    • B.

      Discharge of the patient

    • C.

      Inpatient admitting

    • D.

      Outpatient registration

    Correct Answer
    B. Discharge of the patient
  • 45. 

    Affiliated health coverage includes:

    • A.

      24 hour access to a registered nurse

    • B.

      Referral services for physicians

    • C.

      Customer service and/or feedback

    • D.

      All of the above

    Correct Answer
    D. All of the above
  • 46. 

    General admitting responsibilities include all of the following except:

    • A.

      Public Relations

    • B.

      Recognition of Financial Risks

    • C.

      Insurance Verification

    • D.

      Insurance Claims Filing

    Correct Answer
    D. Insurance Claims Filing
  • 47. 

    The registration process includes:

    • A.

      Creating the permanent patient medical record for the stay

    • B.

      Assuring the accuracy of the patient account record

    • C.

      Insurance verification

    • D.

      Collection of information necessary to produce a clean claim

    Correct Answer
    C. Insurance verification
  • 48. 

    Information to be gathered during the scheduling process include:

    • A.

      Admission data

    • B.

      Employer information

    • C.

      Reason for seeking treatment

    • D.

      Both A and B

    • E.

      All of the above

    Correct Answer
    E. All of the above
  • 49. 

    A patient is more likely to pay their estimated portion of the bill:

    • A.

      After the insurance has paid

    • B.

      Before or at the time of admission

    • C.

      After the patient has been discharged

    • D.

      None of the above

    Correct Answer
    B. Before or at the time of admission
  • 50. 

    The advantages of pre-admitting patients include all of the following except:

    • A.

      Pre-certification is not obtained

    • B.

      Admission time is reduced

    • C.

      Second opinion surgeries can be identified

    • D.

      Special needs can be accommodated

    Correct Answer
    A. Pre-certification is not obtained

Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Jan 22, 2013
    Quiz Edited by
    ProProfs Editorial Team
  • Feb 06, 2011
    Quiz Created by
    Jalmeida

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