CPAT Prep Credit And Collections Pfs

The five W's for collecting claims include who, when, where, and whatever. However, "whatever" is not a valid W for collecting claims. The term "whatever" does not provide any specific information or context related to the claim, making it irrelevant for the purpose of collecting claims.

Chapter 12 is the correct answer because it specifically deals with bankruptcies for farmers. This chapter provides a specialized bankruptcy process for family farmers and fishermen, allowing them to reorganize their debts and continue their farming operations. It is designed to provide a more flexible and less expensive option for farmers who are facing financial difficulties. Therefore, Chapter 12 is the appropriate bankruptcy chapter for farmers in need of debt relief.

Skip tracing is the process of locating individuals who are difficult to find. In this context, skip tracing resources refer to the tools or methods used to locate these individuals. Telephone directories, the internet, and the US Postal Service are all commonly used skip tracing resources. However, magazine labels are not typically used for skip tracing purposes, making them the exception in this list.

Tort liability refers to the legal responsibility or obligation one person has towards another for causing injury or harm due to a breach of legal duty. It involves civil wrongs or torts, such as negligence, intentional misconduct, or strict liability, where the injured party can seek compensation or damages from the person at fault. This type of liability arises from the violation of a legal duty and can include various types of injuries, including physical, emotional, or financial harm.

Bad debt refers to an uncollectable account resulting from the extension of credit. It occurs when a debtor is unable or unwilling to repay the amount owed, leading to a financial loss for the creditor. This term is commonly used in accounting to categorize accounts receivable that are unlikely to be collected.

The statement is false because calling the patient can be more effective than letter writing in certain situations. Calling allows for immediate communication and can provide a more personal and direct interaction with the patient. It allows for real-time feedback and clarification, which can be crucial in healthcare settings. Additionally, calling allows for a more empathetic and compassionate approach, as the healthcare provider can convey tone and emotion through their voice. Therefore, calling the patient can often be a more effective means of communication than letter writing.

Charity care refers to healthcare services that are provided free of charge to individuals who meet specific criteria. This type of care is typically offered by hospitals and healthcare organizations to individuals who are unable to afford medical treatment due to financial constraints. The aim of charity care is to ensure that everyone has access to necessary healthcare services, regardless of their ability to pay.

Chapter 7 is the correct answer because it is the most commonly used chapter for bankruptcy filings. It is known as "liquidation bankruptcy" and is available to both individuals and businesses. Under Chapter 7, a trustee is appointed to sell the debtor's nonexempt assets and distribute the proceeds to creditors. This chapter allows for the discharge of most debts, providing a fresh start for the debtor.

Upon receipt of a Chapter 7 notification, it is important to take certain actions to handle the situation appropriately. These actions include flagging the patient account to indicate the bankruptcy status, notifying all parties if any payments are received on the account, and forwarding a copy of the bankruptcy notice to all third-party collection agents. However, it is not advisable to contact the patient immediately and demand payment in full as this goes against the bankruptcy process, which is designed to provide the debtor with relief from immediate payment obligations.

The correct answer is "Discuss the account with the head of household". This step should not be considered when preparing to make a collection call. It is not necessary to involve the head of the household in the discussion as it may not be their responsibility to handle the payment or resolution of the account. Instead, the focus should be on preparing an opening statement, reviewing the account for any payments or adjustments, and determining the minimum acceptable payment plan.

Bad debt refers to an uncollectable account resulting from the extension of credit. When a customer fails to repay their debt, it becomes a bad debt for the company. This can happen due to various reasons such as bankruptcy, financial difficulties, or unwillingness to pay. Bad debts are typically written off as losses by the company and can negatively impact their financial position.

This statement implies that if an action or task was not properly documented or recorded, then it is assumed that it was not completed or accomplished. Documentation serves as evidence or proof of completion. Therefore, if there is no documentation, it can be assumed that the task was not done. Hence, the answer is true.

The correct answer is "There are no requirements." Medicare bad debt does require appropriate sequence of collection attempts, a valid service, and documented services. However, there are no specific requirements for Medicare bad debt.

If a debtor has 12 or more creditors, with three of them having claims in excess of $5000 each, they can be placed in involuntary bankruptcy under chapter 7 or 11. This means that if the debtor has a significant number of creditors and a few of them have substantial claims, it meets the criteria for the debtor to be forced into bankruptcy proceedings.

The Bankruptcy Abuse Prevention and Consumer Protection Act of 2005 requires a debtor to fulfill multiple obligations. Firstly, they must repay a portion of their debt, indicating that they cannot completely evade their financial responsibilities. Additionally, they are mandated to receive counseling on budgeting, which aims to educate them on managing their finances more effectively. Lastly, debt management counseling is also required, suggesting that debtors must seek professional guidance on handling their debts. Therefore, the correct answer is "All of the above."

The general accounting principles applied to cashier functions include maintaining a payment log, storing un-deposited payments and valuables in a fireproof safe, and issuing receipts on all cash payments. However, making the deposit the next day possible is not a general accounting principle. This means that it is not necessary to make the deposit the very next day, as long as all other principles are being followed.

One way to confirm bankruptcy is by reviewing local newspaper stories, as bankruptcies are often reported in the news. Another way is to contact the Federal US Bankruptcy Court for the district where the guarantor resides, as they would have records of any bankruptcy filings. Additionally, contacting the attorney of record handling the bankruptcy can provide confirmation. However, mail return is not a method to confirm bankruptcy as it does not provide any relevant information regarding bankruptcy status.

The statement is saying that patient accounts that happen after the petition and were not mentioned in the notification will be discharged. However, the correct answer is False because the statement implies that these patient accounts will be subject to discharge, but it doesn't explicitly state that they will be discharged. Therefore, the statement does not support the conclusion that these patient accounts will be discharged.

Account assignment can be divided by various criteria such as alphabetically, insurance plan code, and denials. However, phone number is not a suitable criterion for dividing account assignment as it is not directly related to the account or its attributes. Phone numbers are typically used for communication purposes and do not provide any meaningful information for categorizing or assigning accounts.

A discharge of debtor is a bankruptcy notice that releases the guarantor/patient from financial responsibility of any and all account balances listed on the bankruptcy petition. This means that the debtor is no longer obligated to repay the debts that were included in the bankruptcy filing. The discharge of debtor provides a fresh start for the individual by eliminating their financial obligations and allowing them to move forward without the burden of debt.

A lien is a recorded claim against real or personal property that typically arises from a debt. It allows the creditor to have a legal right to the property until the debt is paid off. This means that if the debtor fails to repay the debt, the creditor can potentially seize the property to satisfy the debt. A lien provides security to the creditor and ensures that they have a legal interest in the property until the debt is settled.

A business has 3 months to initially draft a repayment plan. This time frame allows the business to assess its financial situation, analyze its debts, and develop a comprehensive plan for repaying its creditors. It provides a reasonable amount of time for the business to negotiate with creditors, explore potential sources of funding, and create a realistic repayment schedule that aligns with its cash flow and financial capabilities. This initial drafting period is crucial for the business to establish a solid foundation for its debt repayment strategy.

The correct answer is "If no estate exists, continue collection effort with surviving family members." This is because if there is no estate, there would be no assets or funds to collect from. Therefore, it would not be necessary to continue collection efforts with surviving family members.

The given answer suggests that one should not work accounts from low to high dollar when handling the collection process. This means that it is not recommended to prioritize accounts based on their value. Instead, it is advisable to focus on other tips such as being aggressive and determined, making multiple calls, and having necessary data available.

A legally verified claim against a debtor refers to a judgment. A judgment is a decision made by a court after a legal process, where it is determined that the debtor owes a specific amount of money to the creditor. It is a legal recognition of the debt and allows the creditor to take further actions to collect the owed amount, such as garnishing wages or seizing assets.

The correct answer is "Intentional" because this type of skip refers to individuals who purposely change their residency and fail to provide a forwarding address in order to avoid paying bills. This behavior is done intentionally and is a deliberate attempt to evade financial responsibilities.

Indigent care refers to medical services or treatments provided to patients who are unable to pay for them and are not eligible for benefits under Medicaid or any other Public Assistance program. This term is commonly used in healthcare settings to describe the provision of free or discounted medical care to individuals who have no means of paying for it.

A patient account can be forwarded to a third-party collector at any time means that the healthcare provider has the authority to transfer the responsibility of collecting the outstanding balance from the patient to a collection agency. This can happen regardless of how long the account has been outstanding or whether any prior attempts have been made to collect the payment. It allows the healthcare provider to outsource the collection process and potentially recover the unpaid balance from the patient.

The Fair Credit Report Act allows credit reports to be used for purposes of employment, determining eligibility for credit, and in response to court orders. However, it does not allow credit reports to be used to determine eligibility for life insurance.

The correct answer is "Early in the process." This means that third party follow up should begin at the beginning stages of the claim process. It is important to start following up with third party payers as soon as possible to ensure timely payment and to resolve any issues or discrepancies that may arise. Waiting until 60-90 days after the claim is billed or after the patient is billed may result in delays or missed opportunities for resolution. Starting the follow up early on allows for proactive communication and problem-solving.

The given options list common stalls and delays in a process, such as pre-existing conditions, stop loss issues, and authorization not completed or on file. These factors can cause delays or complications. However, an incorrect patient phone number is not directly related to the process or workflow, and therefore, it is not a common stall or delay.

Chapter 11 is frequently referred to as "reorganization" bankruptcy. This chapter of the bankruptcy code allows businesses to reorganize their debts and continue operating while developing a plan to repay their creditors. It is commonly used by large corporations and businesses that want to remain in operation but need to restructure their financial obligations. Chapter 11 provides a way for businesses to negotiate with creditors, reduce debt, and make necessary changes to become financially viable again.

This type of skip is generally caused by clerical error at the time of registration. False. This means that the statement is incorrect and does not accurately describe the cause of the skip. The correct answer is likely one of the other options provided, such as intentional, unintentional, or clerical.

The necessary data needed to make an effective collection call includes the date of birth, date of service, and insurance information. However, the patient's address is not necessary for a collection call as it is not directly related to the collection process. The address may be important for other purposes such as sending bills or correspondence, but it is not essential for making a collection call.

The correct answer is "Average days of revenue in accounts receivable". This refers to the average number of days it takes for a company to collect payment from its customers for goods or services sold on credit. By calculating this metric, a company can assess its effectiveness in collecting receivables and manage its cash flow more efficiently. It is commonly used to evaluate the liquidity and financial health of a business.

The statement notifying the patient and/or guarantor of the intent to forward the account to a collection agency is not required.

The FDCPA imposes strict limitations on communication with the debtor or others in the collection of a debt. This includes prohibiting harassment or abuse in the collection process and the use of false or misleading information. Additionally, the Act also prohibits communicating with the debtor if they have legal counsel. However, there are no specific restrictions on communicating with the patient before 9am and after 8pm.

Chapter 11 cases are typically filed by businesses that want to reorganize their debts and continue operating, while Chapter 7 cases involve the liquidation of assets to pay off creditors. Therefore, it is common for Chapter 11 cases to ultimately be converted into Chapter 7 liquidation cases if the reorganization efforts fail.

According to chapter 13, the maximum period for which a plan can provide for payments is 5 years. This means that the debtor must complete the repayment of all debts within a period of 5 years under the provisions of chapter 13 bankruptcy. Any plan that extends the payment period beyond 5 years would not be permissible under this chapter.

A courtesy discharge is a process where a patient is discharged from a hospital without being billed for their services. While it may seem like reducing accounts receivables would be an advantage, it is actually the opposite. A courtesy discharge does not reduce accounts receivables because the patient is not required to pay for their services. Instead, it allows for greater accuracy in billing, improves traffic flow, and enhances patient-hospital relations by providing a positive experience for the patient. Therefore, reducing accounts receivables is not an advantage of a courtesy discharge.

Under chapter 13, a debtor is permitted to repay creditors for a period of 3 years. This chapter of the bankruptcy code allows individuals with regular income to create a repayment plan to pay off their debts over a specified period of time. This time frame of 3 years allows debtors to have a manageable repayment plan and a chance to regain financial stability.

Title I of the Consumer Credit Protection Act is commonly referred to as the Truth in Lending Act. This act was enacted to promote the informed use of consumer credit by requiring lenders to disclose key terms and costs associated with borrowing money. It ensures that consumers have access to clear and accurate information about the terms of credit agreements, enabling them to make informed decisions and compare different credit options. The act also provides remedies for violations and promotes fair lending practices.

A superbill is a document used in healthcare settings to record the services provided to a patient. It contains information such as the diagnosis codes, procedure codes, and charges for each service. Superbills are typically used for billing purposes and are not typically used for third party follow-up. Instead, work lists for third party follow-up would include items such as physical bill forms, paper aged trial balance, and automated collection work lists.

Chapter 13 is the correct answer because it is specifically designed for individuals with regular income who want to pay their debts but are currently unable to do so. This chapter allows individuals to create a repayment plan to gradually pay off their debts over a period of time, usually three to five years, while still being able to keep their assets. It is often referred to as a "wage earner's plan" and provides a structured way for individuals to regain control of their finances and become debt-free.

Bankruptcy dismissal can occur for various reasons, such as failure to process required documentation, failure to follow through on the filing process, and failure to pay attorneys. However, failure to appear in court is not typically a reason for bankruptcy dismissal. Appearing in court is an essential part of the bankruptcy process, and failure to do so may result in negative consequences or delays in the case, but it does not usually lead to dismissal.

An unintentional skip refers to a patient who unintentionally moves or changes their residency without informing their creditors. This means that the patient did not deliberately try to avoid or deceive their creditors, but rather failed to notify them due to oversight or lack of awareness. It could be a result of forgetfulness, lack of understanding of the importance of notifying creditors, or simply not realizing the need to update their information.

Per the Fair Credit Billing Act, if there is an error on a credit card statement, the error must be corrected within two (2) billing cycles or 60 days. This means that the credit card company has a maximum of 60 days to investigate and resolve any billing errors reported by the cardholder. This timeframe provides consumers with protection and ensures that any discrepancies or mistakes on their credit card statements are promptly addressed.

The Fair Credit Reporting Act provides maximum protection of a consumer's right to privacy and confidentiality of credit reports. This act regulates the collection, dissemination, and use of consumer credit information by credit reporting agencies. It ensures that consumers have access to accurate and fair credit reports, and gives them the right to dispute any inaccurate information. The act also restricts who can access a consumer's credit report and requires the consumer's consent for any release of their credit information.

The Truth in Lending Act requires creditors to provide consumers with important information about the terms and costs of credit before they agree to it. This includes disclosing the annual percentage rate (APR), finance charges, and other fees associated with the credit. By ensuring that consumers have access to this information, the Act promotes transparency and helps borrowers make informed decisions about credit.

According to the Fair Credit Billing Act, a hospital is required to respond to a complaint within 30 days. This ensures that consumers have a timely resolution to their billing disputes and prevents unnecessary delays or complications in the process. By setting a specific timeframe for response, the Act aims to protect consumers' rights and promote fair billing practices in the healthcare industry.