Operating System Supporting Skills

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  • 1/14 Questions

    In printer Properties box, it is showing all printed documents, but Print is not coming. Where can I clear and restart the services?

    • Services.msc
    • Secpol.msc
    • Appwiz.cpl
    • Gpedit.msc
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Operating System Supporting Skills - Quiz
About This Quiz

This quiz assesses skills related to troubleshooting common hardware and software issues in operating systems. It covers problems related to hard disks, RAM, file systems, and printer configurations, essential for IT support roles.

Quiz Preview

  • 2. 

    We can convert the file system FAT 32 to NTFS. (Yes/No)

    • Yes

    • No

    Correct Answer
    A. Yes
    Explanation
    FAT 32 and NTFS are both file systems used by Windows operating systems. It is possible to convert a FAT 32 file system to NTFS without losing data. This conversion can be done using the "convert" command in the command prompt or through the Windows File Explorer. It is important to note that once the conversion is done, it is not possible to revert back to FAT 32 without reformatting the drive.

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  • 3. 

    The printer is working fine on the server but not able to print the documents on the network. Where is the problem?

    • Problem with server

    • Problem with printer

    • Problem with printer drivers in the client system

    • Problem with printer drivers in the server

    Correct Answer
    A. Problem with printer drivers in the client system
    Explanation
    The correct answer is "Problem with printer drivers in the client system." This is because the question states that the printer is working fine on the server, indicating that the issue lies with the client system. If the printer drivers are not properly installed or up to date on the client system, it can prevent the documents from being printed on the network.

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  • 4. 

    While booting the system, user getting long beeps code. Problem   with………

    • VGA

    • Processor

    • RAM

    • Hard disk

    Correct Answer
    A. RAM
    Explanation
    The long beeps code while booting the system indicates a problem with the RAM. RAM (Random Access Memory) is a crucial component of a computer that stores data that is actively being used by the system. If there is an issue with the RAM, it can lead to booting problems and cause the system to be unresponsive or fail to start up properly. Therefore, the long beeps code suggests that the RAM needs to be checked or replaced to resolve the issue.

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  • 5. 

    . …...command is used for stops a system service or device driver in recovery console

    • Enable

    • Disable

    • Chkdsk

    • Fixboot

    Correct Answer
    A. Disable
    Explanation
    The correct answer is "Disable." In the recovery console, the "Disable" command is used to stop a system service or device driver. This command helps in troubleshooting and resolving issues by temporarily disabling a service or driver that may be causing problems. It allows the user to prevent the service or driver from running during the recovery process, facilitating the identification and resolution of the underlying issue.

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  • 6. 

    When user starts the computer, it is showing an error message, “operating system not found.” Problem with …………

    • RAM

    • Operating system

    • Hard disk or Hard disk cable

    • Processor

    Correct Answer
    A. Hard disk or Hard disk cable
    Explanation
    The error message "operating system not found" indicates a problem with the hard disk or hard disk cable. This means that the computer is unable to locate the operating system, which is usually stored on the hard disk. The issue could be due to a faulty or disconnected hard disk cable, preventing the computer from accessing the necessary files on the hard disk. Alternatively, the hard disk itself may be damaged or malfunctioning, causing the operating system to be inaccessible.

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  • 7. 

    You are a desktop support technician in you are organization. All client computers run windows XP professional. Each client computer is configured to support a USB mouse. A user reports that he installed a new driver for his mouse, but now the mouse does not work. You need to ensure that the mouse works again as soon as possible. What should you do?

    • Instruct the user to restart the computer by suing the Last known Good configuration option

    • Run the verify off command. Restart the computer

    • Instruct the user to use system restore

    • Instruct the user to use Device manager to roll back the mouse driver

    Correct Answer
    A. Instruct the user to use Device manager to roll back the mouse driver
    Explanation
    Instructing the user to use Device Manager to roll back the mouse driver is the correct solution in this scenario. By rolling back the driver, the user can revert to the previous version of the driver that was working correctly, resolving the issue with the mouse not working. This is a quick and efficient way to fix the problem without the need for a system restart or using system restore.

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  • 8. 

    We can convert the file system NTFS to FAT 32. (Yes/No)

    • Yes

    • No

    Correct Answer
    A. No
    Explanation
    The file system NTFS cannot be directly converted to FAT32. NTFS supports features like file and folder permissions, encryption, compression, and larger file sizes, which are not supported by FAT32. Therefore, converting NTFS to FAT32 would result in loss of these features and limitations on file size.

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  • 9. 

    . . …...command is used for starts a system service or device driver in recovery console

    • Enable

    • Disable

    • Chkdsk

    • Fixboot

    Correct Answer
    A. Enable
    Explanation
    The command "Enable" is used to start a system service or device driver in the recovery console. This command allows the user to enable a service or driver that may have been disabled or stopped, allowing it to run again. It is a useful command in troubleshooting and fixing issues with system services or device drivers.

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  • 10. 

    The minimum hard disk space required to install windows XP professional is………

    • 1.5 GB on a 2 GB hard disk

    • 1 GB on a 2 GB hard disk

    • 500 MB on a 1 GB hard disk

    • 750 MB on a 2 GB hard disk

    Correct Answer
    A. 1.5 GB on a 2 GB hard disk
    Explanation
    Windows XP Professional requires a minimum of 1.5 GB of hard disk space to install on a 2 GB hard disk. This means that there needs to be at least 1.5 GB of free space available on the hard disk in order to successfully install the operating system.

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  • 11. 

    You have to perform a backup of all files in your organization. What type of back-up will you use?

    • Incremental Backup

    • Differential Backup

    • Normal Backup

    • Copy Backup

    Correct Answer
    A. Normal Backup
    Explanation
    A normal backup is the most basic type of backup and involves copying all files in the organization to a backup storage device. It creates a complete backup of all files, regardless of whether they have been previously backed up or not. This type of backup is useful for creating a baseline backup and can be used to restore files in case of data loss or system failure. It is recommended to perform regular normal backups to ensure data integrity and availability.

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  • 12. 

    Windows XP provides the ………options, which enables you to restore any data in case it is lost or damaged.

    • Safe mode

    • Automated system Recovery

    • Backup media

    • Backup or Restore wizard

    Correct Answer
    A. Automated system Recovery
    Explanation
    Automated System Recovery is a feature provided by Windows XP that allows users to restore lost or damaged data. This feature creates a backup of important system files, settings, and configurations, which can be used to restore the system to a previous working state. It is a useful option to have in case of system crashes, hardware failures, or other issues that may result in data loss or damage.

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  • 13. 

    The utilized space of the paging files is used by ……….

    • Virtual memory

    • Virtual memory manager

    • Demand paging process

    • Scheduled task

    Correct Answer
    A. Virtual memory manager
    Explanation
    The correct answer is virtual memory manager. The utilized space of the paging files is managed by the virtual memory manager. The virtual memory manager is responsible for allocating and managing the virtual memory space used by the operating system. It handles the swapping of data between the physical memory and the paging files, ensuring that the system has enough memory to run applications efficiently.

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  • 14. 

    . ……….tool would be to block the installation of unsigned files.

    • File signature verification

    • Driver signing options in the system control panel

    • System file checker

    • Sigverif

    Correct Answer
    A. Driver signing options in the system control panel
    Explanation
    The correct answer is "Driver signing options in the system control panel." This is because the driver signing options in the system control panel allow users to block the installation of unsigned files. By enabling this option, the system ensures that only digitally signed drivers are installed, which helps to enhance security and prevent the installation of potentially harmful or unauthorized drivers.

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 26, 2008
    Quiz Created by
    Premapathi
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