Entry Level Servers And Peripherals Troubleshooting Quiz!

Reviewed by Editorial Team
The ProProfs editorial team is comprised of experienced subject matter experts. They've collectively created over 10,000 quizzes and lessons, serving over 100 million users. Our team includes in-house content moderators and subject matter experts, as well as a global network of rigorously trained contributors. All adhere to our comprehensive editorial guidelines, ensuring the delivery of high-quality content.
Learn about Our Editorial Process
| By Sreekanthcm
S
Sreekanthcm
Community Contributor
Quizzes Created: 1 | Total Attempts: 641
| Attempts: 641 | Questions: 55
Please wait...
Question 1 / 55
0 %
0/100
Score 0/100
1. Two PCs can be connected directly by using the Ethernet cable type.

Explanation

A crossover cable is the correct type of Ethernet cable to connect two PCs directly. This type of cable is specifically designed to allow for direct communication between two devices without the need for a network switch or hub. The crossover cable has the transmit and receive wires crossed over, allowing the two devices to send and receive data to each other. Straight-through cables, on the other hand, are used to connect devices to a network switch or hub. Token ring is a networking protocol and not a type of cable.

Submit
Please wait...
About This Quiz
Entry Level Servers And Peripherals Troubleshooting Quiz! - Quiz

Are you on your way to becoming a programmer and are looking to join the school of your dreams? Below is an Entry-level servers and computer peripherals troubleshooting test that will test out just how much you know about computers and your readiness to dive deeper into the world of... see morecomputers. Give it a try and keep increasing your knowledge. see less

Personalize your quiz and earn a certificate with your name on it!
2. After diagnosing you found that the system is not booting and infected by virus. Which type of virus might be affected in this system?

Explanation

The correct answer is Boot Sector Virus. A boot sector virus is a type of virus that infects the boot sector of a computer's hard drive or floppy disk. This type of virus can prevent the system from booting up properly by corrupting or replacing the boot sector code. It is common for boot sector viruses to spread through infected external storage devices or by downloading infected files from the internet.

Submit
3. In most of the Dot Matrix printers, self-test can taken by?

Explanation

The self-test in most Dot Matrix printers can be taken by pressing and holding the Line feed button while powering on the printer. This action triggers the printer to perform a self-diagnostic test to check its functionality and print a test page.

Submit
4. Which DOS command would you most likely use to verify a connection to a server?

Explanation

Ping is the most appropriate DOS command to verify a connection to a server. The ping command sends a request to the server and waits for a response. If the server responds, it confirms that there is a connection between the computer and the server. This command is commonly used to troubleshoot network connectivity issues and to check if a server is reachable.

Submit
5. The monitor is showing "No connection, Check signal cable". What could be the problem?

Explanation

The monitor is displaying the message "No connection, Check signal cable," indicating that there is an issue with the VGA cable. This means that the cable connecting the monitor to the computer's video output is not properly connected or has been disconnected. This is the most likely problem causing the error message to appear on the monitor.

Submit
6. A technician receives a boot error message OS not found. Which of the following should the technician check?

Explanation

The technician should check the boot order in the BIOS. This error message indicates that the operating system (OS) cannot be found during the boot process. The boot order determines the sequence in which the computer searches for a bootable device, such as the hard drive or a USB drive. If the boot order is incorrect, the computer may be trying to boot from a device that does not have an operating system installed, leading to the "OS not found" error. By checking and adjusting the boot order in the BIOS, the technician can ensure that the computer boots from the correct device.

Submit
7. CHKDSK Command is using for?

Explanation

The CHKDSK command is used to scan the file system integrity and correct logical errors in a disk. It helps to identify and fix issues such as bad sectors, cross-linked files, and lost clusters. By checking the disk for errors and repairing them, CHKDSK ensures the stability and reliability of the file system, preventing data loss and improving overall system performance.

Submit
8. ESD stands for?

Explanation

ESD stands for Electro Static Discharge. This refers to the sudden flow of electricity between two electrically charged objects caused by contact, an electrical short, or a dielectric breakdown. It can result in damage or malfunction of electronic devices.

Submit
9. Heat sink cement or Thermal Grease using for:

Explanation

Heat sink cement or thermal grease is used to increase the thermal conductivity of a thermal interface. This means that it helps to transfer heat more efficiently between the electronic component, such as a CPU, and the heat sink. By filling in any air gaps and creating a better contact between the surfaces, the thermal grease allows for better heat dissipation, preventing the component from overheating.

Submit
10. What is a MAC address in an Ethernet?

Explanation

A MAC address in an Ethernet refers to the physical address assigned by the NIC (Network Interface Card) manufacturer. It is a unique identifier that is hardcoded into the NIC and is used to identify devices on a network. The MAC address is essential for communication between devices on an Ethernet network as it allows data to be sent and received accurately.

Submit
11. Which of the following connector types is used with twisted-pair cable? 

Explanation

RJ-45 is the correct answer because it is the connector type commonly used with twisted-pair cable. Twisted-pair cable is a type of copper cable that consists of pairs of wires twisted together to reduce electromagnetic interference. The RJ-45 connector is specifically designed to connect Ethernet cables, which are typically made of twisted-pair cable. It has eight pins and is used for wired Ethernet connections in networking applications.

Submit
12. Identify Interface

Explanation

SATA stands for Serial Advanced Technology Attachment, which is an interface used for connecting storage devices such as hard drives and solid-state drives to a computer's motherboard. It is a newer and faster interface compared to IDE (Integrated Drive Electronics), EISA (Extended Industry Standard Architecture), and SCSI (Small Computer System Interface). SATA interfaces have replaced older interfaces like IDE, offering higher data transfer rates and more efficient cable management. Therefore, SATA is the correct answer as the identified interface.

Submit
13. The command allows you to see the available files in a current / parent directory.

Explanation

The "dir" command is used to display a list of files and folders in the current or parent directory. It provides information such as file names, sizes, and dates. By using the "dir" command, you can easily view the available files in the directory you are currently in or navigate to the parent directory to see its contents.

Submit
14. The OS not having NTFS file system support

Explanation

Windows 98 is the correct answer because it is the only operating system listed that does not have support for the NTFS file system. Windows 2003, Windows 2000, and Windows XP all have support for NTFS, which is a file system that provides improved security, reliability, and performance compared to the older FAT file system used by Windows 98.

Submit
15. To know the network statistics which command is useful in the following list?

Explanation

Netstat is a command-line tool used to display network connections, routing tables, and network interface statistics. It provides information about active connections, listening ports, and network protocols. By using netstat, one can gather network statistics such as the number of established connections, the amount of data being transmitted, and the network traffic on different ports. Therefore, netstat is the appropriate command for knowing network statistics.

Submit
16. Which of the following is an advantage of upgrading to a 64-bit version of Windows?

Explanation

Upgrading to a 64-bit version of Windows allows for the support of more than 4GB of RAM, and in some cases, up to 128GB of RAM. This is an advantage because it allows for better performance and the ability to run memory-intensive applications or processes. With more RAM, the computer can handle larger data sets and perform tasks more efficiently, resulting in improved overall system performance.

Submit
17. Best way to clear CMOS memory.

Explanation

Using a CMOS Jumper / Dip switch is the best way to clear CMOS memory. This method involves changing the position of the CMOS jumper or dip switch on the motherboard. By doing so, the power supply to the CMOS memory is cut off, which causes the memory to be cleared. This method is preferred over shorting or removing the CMOS battery because it is a more controlled and reliable way to reset the CMOS memory.

Submit
18. Identify the Chip marked in red color.

Explanation

The correct answer is Network Interface IC. This is because the chip marked in red color is most likely responsible for handling network connectivity, such as Ethernet or Wi-Fi, in a device. The other options, such as Sound CODEC IC, Main IC, and USB IC, do not typically handle network-related functions.

Submit
19. Recommended Neutral to Earth voltage for a Server system.

Explanation

The recommended neutral to earth voltage for a server system is not provided in the given options. Therefore, the correct answer cannot be determined from the options given.

Submit
20. Which of the following BEST describes the initial process of setting up a new operating system from a CD-ROM?

Explanation

The initial process of setting up a new operating system from a CD-ROM involves creating a partition on the hard drive, formatting the partition to prepare it for installation, and then installing the operating system onto the formatted partition. This sequence ensures that the necessary space is allocated and prepared correctly before the operating system is installed.

Submit
21. Which of the following command is using to partitioning an HDD?

Explanation

The command "fdisk" is used for partitioning an HDD. It is a command-line utility that allows users to create, delete, and manipulate partitions on a hard disk. With fdisk, users can divide a single physical disk into multiple logical partitions, which can then be used to organize and store data separately. This command is commonly used in Linux and Unix operating systems to manage disk partitions.

Submit
22. PC is overheated and restarting, while checking the CPU heat sink it is not heating up but the PC is restarting continuously. What could be the problem?

Explanation

The problem could be with the CPU heat-sink fixing. Even though the heat sink is not heating up, it may not be properly fixed onto the CPU, causing inadequate heat dissipation. This can lead to overheating of the CPU, resulting in the continuous restarting of the PC.

Submit
23. CMOS Battery Voltage

Explanation

The correct answer is 3V. This is the voltage of the CMOS battery. The CMOS battery is responsible for providing power to the CMOS chip, which stores the BIOS settings of a computer. The voltage of the CMOS battery is typically 3V, although some older systems may use a 3.6V battery. The correct voltage is important for the proper functioning of the CMOS chip and for retaining the BIOS settings even when the computer is powered off.

Submit
24. Twisted pair network cable (straight through) color-code order.

Explanation

The correct answer is the first option: White-Orange,Orange,White-Green,Blue,White-Blue,Green,White-Brown,Brown. This is the correct color-code order for a twisted pair network cable (straight through). The order of the colors follows the standard T568B wiring scheme, which is commonly used in Ethernet networks. The colors are arranged in pairs, with the first pair being White-Orange and Orange, followed by White-Green and Blue, and so on. The correct order ensures proper connectivity and communication between network devices.

Submit
25. The following CPU socket type motherboard will supports.

Explanation

The given CPU socket type motherboard will support Intel Pentium 4 Core 2 DUO / Dual Core processors.

Submit
26. When powering on a DMP the carriage is moving towards the right side and not coming to the initializing position. Which part to be tested?

Explanation

The home position sensor is responsible for determining the initial position of the carriage when the DMP is powered on. If the carriage is not coming to the initializing position and is moving towards the right side, it suggests a problem with the home position sensor or its related components. Therefore, testing the home position sensor and related components would be the appropriate step to identify and resolve the issue.

Submit
27. Which of the following BEST describes the function of a DNS server?

Explanation

A DNS server is responsible for translating domain names (host names) into their corresponding IP addresses. This allows users to access websites and other resources on the internet using human-readable domain names, rather than having to remember and enter the numerical IP addresses. Therefore, the correct answer is "Provides resolution of host names to IP addresses."

Submit
28. Which of the following are valid ports for printing over a network? (Select TWO).

Explanation

The two valid ports for printing over a network are "\\computername\sharename" and "IP_ip_address". "\\computername\sharename" is a network share name that allows printing to a printer connected to a specific computer on the network. "IP_ip_address" refers to the IP address of a network printer, which allows direct printing to the printer using its IP address. The other options, USB 001, SNMP, and IEEE 1394, are not valid ports for printing over a network.

Submit
29. Maximum partitioning capacity of a FAT32 file system.

Explanation

The maximum partitioning capacity of a FAT32 file system is 32GB. This means that the largest size that a partition can be in a FAT32 file system is 32GB. FAT32 is a file system commonly used in older operating systems and has limitations on the maximum size of a partition.

Submit
30. Engineer does not have an anti-static wrist band. Before removing the motherboard, memory and etc., How can we discharge Electrostatic energy from our body. (Confirmed there is no electrical leakage and shock)

Explanation

By touching the system casing while it is connected to mains, the engineer can discharge the electrostatic energy from their body. This is because the system casing is grounded when it is connected to the mains, which allows any built-up electrostatic charge on the engineer's body to be safely discharged to the ground. This helps to prevent any potential damage to sensitive electronic components when handling them.

Submit
31. In a laser printer the non-sticky roller help to melt the toner powder?

Explanation

The correct answer is Teflon Sleeve. In a laser printer, the non-sticky Teflon sleeve helps to melt the toner powder. The Teflon sleeve acts as a fuser roller, which is responsible for applying heat and pressure to the toner powder, allowing it to melt and adhere to the paper. This process ensures that the printed image is permanently fixed onto the paper.

Submit
32. In a Linux System, one Hard Disk partition is free and users want to install Windows 2003 in the free partitions. After installing Windows2003 the Linux is disappeared from the boot menu. How to resolve this issue.

Explanation

After installing Windows 2003, the Linux boot loader (Grub or Lilo) needs to be reinstalled and configured. This is because the Windows installation overwrites the boot loader, causing Linux to disappear from the boot menu. By reinstalling and configuring the Linux boot loader, the system will be able to recognize and boot into both Linux and Windows operating systems.

Submit
33. While testing a motherboard on a test bench the best way to protect from ESD

Explanation

The best way to protect from electrostatic discharge (ESD) while testing a motherboard on a test bench is by using both a motherboard carton and a newspaper bunch. Both the motherboard carton and the newspaper bunch can provide some level of insulation and protection against ESD. The antistatic bag can also be used for protection, but it is not mentioned as one of the options in the given answer. Therefore, the correct answer is B and C.

Submit
34. While powering on the system, automatically switching off after 4sec. In this scenario which spare is to be tested first?

Explanation

In this scenario, the power on switch should be tested first. Since the system is automatically switching off after 4 seconds, it suggests that there may be an issue with the power on switch. Testing the power on switch will help determine if it is functioning properly and if it is the cause of the system shutting off. If the power on switch is found to be working correctly, then further testing can be done on other components such as the hard drive, system memory, and motherboard.

Submit
35. Default Loopback IP Address

Explanation

The correct answer is 127.0.0.1. This IP address is used as the loopback address, which means it is used to test the network interface card on a computer. When a packet is sent to this address, it is immediately looped back to the same machine without being transmitted over the network. This allows for testing and troubleshooting network connectivity without actually sending packets to other devices on the network. The other IP addresses listed are commonly used for private networks.

Submit
36. Identify purple colored slot.

Explanation

The correct answer is AGP Slot. AGP stands for Accelerated Graphics Port, and it is a specialized slot on a motherboard that is used for graphics cards. It is typically colored purple to differentiate it from other slots. AGP slots were commonly used in older computers to provide faster and more efficient graphics processing.

Submit
37. Identify yellow-colored Slot.

Explanation

The correct answer is PIC-Express because it is the only option that mentions a yellow-colored slot. The other options do not specify any color, so they can be eliminated.

Submit
38. A customer reports that the laser printer produces poor quality printouts. Having arrived on site, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT?

Explanation

The technician should print a test page next. By printing a test page, the technician can assess the quality of the printouts and determine if the issue is with the printer itself or with the print jobs. This will help the technician to narrow down the possible causes of the poor print quality and proceed with the appropriate troubleshooting steps.

Submit
39. ATX SMPS can be switching on by shorting.

Explanation

The Green and Black wires in the ATX connector are used to switch on the ATX SMPS (Switched Mode Power Supply). When these two wires are shorted, it completes the circuit and allows the power supply to turn on. This is a common method used to turn on ATX power supplies.

Submit
40. Identify the processor.

Explanation

The correct answer is LGA775 / Socket T Processor. This processor is identified by the LGA775 or Socket T socket type. The Intel 478 Processor, AMD Phenom Processor, and AMD Athlon Processor are not relevant to this question as they are not associated with the LGA775 / Socket T socket type.

Submit
41. In a DMP, the mechanism which drives ribbon spool in uni-direction?

Explanation

The RD Assembly is responsible for driving the ribbon spool in a unidirectional manner in a DMP (Dot Matrix Printer). This assembly consists of various components like gears, motors, and belts that work together to move the ribbon spool in a single direction. The RD Assembly ensures that the ribbon is fed uniformly and accurately, resulting in precise printing on the paper.

Submit
42. The serial port interface can be identified in the ATX motherboard's back panel by.

Explanation

The correct answer is 9Pin male Sub-D connector. The serial port interface on an ATX motherboard's back panel can be identified by a 9Pin male Sub-D connector. This type of connector is commonly used for serial communication and allows for the transfer of data between the motherboard and external devices such as printers, modems, and serial mice.

Submit
43. Which of the following commands verifies connectivity between two hosts? 

Explanation

Tracert and ping are the commands that can be used to verify connectivity between two hosts. Tracert stands for "trace route" and it shows the path that packets take to reach a destination host, allowing you to identify any network issues along the way. Ping, on the other hand, sends a small packet to the destination host and waits for a response, indicating whether the host is reachable or not. Both commands are commonly used for troubleshooting network connectivity problems.

Submit
44. While performing a preventative maintenance check on a personal computer, a technician notices that several unused expansion card slots have open ports(System back panel side) Which of the following BEST describes why the covers for these card slots should be reinstalled?

Explanation

Reinstalling the covers for the unused expansion card slots helps ensure proper airflow through the case. This is important because proper airflow helps in cooling the components inside the case and prevents overheating.

Submit
45. A technician is installing Windows 2000 on a system that has a SCSI HDD. Which of the following will the technician MOST likely have to do to start the installation?

Explanation

To start the installation of Windows 2000 on a system with a SCSI HDD, the technician will most likely have to press the F6 key. This is because the F6 key is typically used during the installation process to load third-party SCSI or RAID drivers that are necessary for the system to recognize and access the SCSI HDD. By pressing the F6 key, the technician can provide the required drivers to the installation program, ensuring that the SCSI HDD is properly detected and utilized during the installation process.

Submit
46. Printer port is identified as:

Explanation

The correct answer is 25pin female Sub-D connector. This type of connector is commonly used for printer ports. It has 25 pins and a female connector, which means that it has holes to receive the pins of a male connector. This type of connector allows for the transfer of data between the printer and the computer.

Submit
47. In a Dot Matrix, the printer head is found damaged and it is to be replaced. Before replacing with a new print head what all other components to be tested.

Explanation

Before replacing the printer head in a Dot Matrix printer, it is important to test the head cable, MLC (Main Logic Control) and Power Supply. These components are crucial for the functioning of the printer head and any issues with them can also lead to printer head damage or malfunction. Therefore, it is necessary to ensure that these components are in proper working condition before replacing the print head.

Submit
48. In ATX SMPS power-good signal is coming in which color wire?

Explanation

The power-good signal in an ATX SMPS is typically indicated by a gray wire. This signal is used to indicate that the power supply is providing stable and reliable power to the system. The color coding of wires in ATX power supplies is standardized to ensure consistency and easy identification during installation and troubleshooting.

Submit
49. Identify Green colored Slot

Explanation

PCI-X is the correct answer because it is the only option that is not colored green. The question asks to identify the green colored slot, and since PCI-X is not green, it is the correct choice. PCI Express, PCI, and EISA are not mentioned to be green or any specific color, so they cannot be the correct answer.

Submit
50. Identify the component.

Explanation

DDR2 SDR is the correct answer because it is a type of memory component. DDR2 stands for Double Data Rate 2, which is a type of synchronous dynamic random-access memory (SDRAM). SDR, on the other hand, stands for Single Data Rate, which is an older type of memory. Therefore, DDR2 SDR is the correct component as it combines the advancements of DDR2 technology with the older SDR architecture.

Submit
51. In a PC Audio Driver is successfully installed and volume control is visible in the system tray. But when playing the audio file nothing hearing from the speaker. Speaker is tested and it is connected properly. Noticed one jumper is in the fully opened condition in the motherboard. (Picture Attached). Which pins are to be shorted for audio out?

Explanation

The correct answer is 5 to 6, 9 to 10. This is because the jumper in the fully opened condition indicates that the audio output pins on the motherboard are not connected. By shorting pins 5 to 6 and 9 to 10, the audio signal will be able to reach the speaker, allowing sound to be heard when playing an audio file.

Submit
52. In AT SMPS power good is coming in which colored wire?

Explanation

In AT SMPS, the power good signal is typically indicated by an orange-colored wire. This wire carries a signal that indicates whether the power supply is operating within the specified voltage and current limits. By monitoring this signal, the system can determine if the power supply is functioning correctly and if it is safe to proceed with normal operation.

Submit
53. Which of the following hardware is hot-pluggable? (Select TWO)

Explanation

eSATA and USB are hot-pluggable hardware. Hot-pluggable means that these devices can be connected or disconnected from a computer system while it is running without the need to restart or power off the system. Both eSATA and USB devices can be plugged in or unplugged without causing any disruption to the system's operation. PS/2 peripherals, MIDI devices, Serial Devices, and NIC are not hot-pluggable as they require the system to be powered off or restarted in order to connect or disconnect them.

Submit
54. Users are reporting that print jobs being sent to a shared printer are not printing. A technician has verified the printer is online and prints a configuration page from the printer. Which of the following is the MOST likely cause of the issue? 

Explanation

The most likely cause of the issue is that a job in error status is at the top of the print queue. This means that there is a print job that encountered an error and is preventing other print jobs from being processed. The technician should clear the error job from the print queue to allow other print jobs to be printed. Another possible cause could be that the printer's IP address has changed, which can disrupt the communication between the printer and the devices sending the print jobs. The technician should check the printer's IP address and update it if necessary.

Submit
55. Identify the component.

Explanation

ECC DDR SDRAM is a type of memory component. ECC stands for Error Correcting Code, which means it has the ability to detect and correct errors in data transmission. DDR stands for Double Data Rate, which means it can transfer data on both the rising and falling edges of the clock signal. Therefore, ECC DDR SDRAM is a memory component that has error correction capabilities and operates at a double data rate.

Submit
View My Results

Quiz Review Timeline (Updated): Mar 27, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 27, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 10, 2012
    Quiz Created by
    Sreekanthcm
Cancel
  • All
    All (55)
  • Unanswered
    Unanswered ()
  • Answered
    Answered ()
Two PCs can be connected directly by using the Ethernet cable...
After diagnosing you found that the system is not booting and infected...
In most of the Dot Matrix printers, self-test can taken by?
Which DOS command would you most likely use to verify a connection to...
The monitor is showing "No connection, Check signal cable". What could...
A technician receives a boot error message OS not found. Which of the...
CHKDSK Command is using for?
ESD stands for?
Heat sink cement or Thermal Grease using for:
What is a MAC address in an Ethernet?
Which of the following connector types is used with twisted-pair...
Identify Interface
The command allows you to see the available files in...
The OS not having NTFS file system support
To know the network statistics which command is useful in the...
Which of the following is an advantage of upgrading to a 64-bit...
Best way to clear CMOS memory.
Identify the Chip marked in red color.
Recommended Neutral to Earth voltage for a Server system.
Which of the following BEST describes the initial process of setting...
Which of the following command is using to partitioning an HDD?
PC is overheated and restarting, while checking the CPU heat sink it...
CMOS Battery Voltage
Twisted pair network cable (straight through) color-code order.
The following CPU socket type motherboard will supports.
When powering on a DMP the carriage is moving towards the right side...
Which of the following BEST describes the function of a DNS server?
Which of the following are valid ports for printing over a network?...
Maximum partitioning capacity of a FAT32 file system.
Engineer does not have an anti-static wrist band. Before removing...
In a laser printer the non-sticky roller help to melt the toner...
In a Linux System, one Hard Disk partition is free and users want to...
While testing a motherboard on a test bench the best way to protect...
While powering on the system, automatically switching off after 4sec. ...
Default Loopback IP Address
Identify purple colored slot.
Identify yellow-colored Slot.
A customer reports that the laser printer produces poor quality...
ATX SMPS can be switching on by shorting.
Identify the processor.
In a DMP, the mechanism which drives ribbon spool in uni-direction?
The serial port interface can be identified in the ATX...
Which of the following commands verifies connectivity between two...
While performing a preventative maintenance check on a personal...
A technician is installing Windows 2000 on a system that has a SCSI...
Printer port is identified as:
In a Dot Matrix, the printer head is found damaged and it is to be...
In ATX SMPS power-good signal is coming in which color wire?
Identify Green colored Slot
Identify the component.
In a PC Audio Driver is successfully installed and volume control is...
In AT SMPS power good is coming in which colored wire?
Which of the following hardware is hot-pluggable? (Select TWO)
Users are reporting that print jobs being sent to a shared printer are...
Identify the component.
Alert!

Advertisement