Online Test Sample Questions
Direction: Please supply all the information being asked below. While answering the test, select your answer from the choices , and click on the letter that corresponds to your answer.
- 1.What is the advantage of the Lemon law for consumers over other means of resolving vehicle non-conformity issues?
- A.
The burden of proof is in the manufacturer
- B.
It is more systematic and faster
- C.
The law is biased to consumers
- 2.Which of the following vehicles is covered by the Lemon law?
- A.
Brand new vehicles from authorized dealerships in the Philippines
- B.
Brand new vehicles from authorized dealerships in other country
- C.
Used vehicles under 20,000 km and 1 year of use
- 3.What is the Lemon law rights period?
- A.
Same as the vehicle warranty
- B.
20,000 km or 1 year from the date of release whichever comes first
- C.
1 year from the date of release
- 4.What is the minimum number of repair attempts which has to be made before a client can invoke his Lemon law rights?
- A.
3 repairs
- B.
4 repairs
- C.
5 repairs
- 5.To whom should a client submit the DTI prescribed form to invoke his Lemon law rights?
- A.
Dealer only
- B.
Manufacturer only
- C.
Dealer and manufacturer
- 6.When can a client file a case with DTI regarding vehicle non-conformity?
- A.
After the fourth and final repair attempt
- B.
Before the first repair attempt
- C.
After the fifth and final unsuccessful repair attempt
- 7.Which of the following is one of the client’s responsibilities under the Lemon law?
- A.
Retaining all documentary requirements
- B.
Paying for parts used in the repairs
- C.
Checking with the dealer if the vehicle has been repaired
- 8.In which of the following situations can a client demand for transportation allowance or service loaner car?
- A.
During the first repair attempt
- B.
During the fourth repair attempt
- C.
During the final repair attempt
- 9.How much money must be deposited in an escrow account if the client wants to file a case with DTI regarding the Lemon law?
- A.
Php 10,000
- B.
Php 15,000
- C.
Php 20,000
- 10.Which of the following pertains to a conference/negotiation for both parties to settle their dispute amicably?
- A.
Mediation
- B.
Arbitration
- C.
Adjudication
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