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  • 1/10 Questions

    Which of the following vehicles is covered by the Lemon law?

    • Brand new vehicles from authorized dealerships in the Philippines
    • Brand new vehicles from authorized dealerships in other country
    • Used vehicles under 20,000 km and 1 year of use
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Direction: Please supply all the information being asked below. While answering the test, select your answer from the choices , and click on the letter that corresponds to your answer.

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  • 2. 

    To whom should a client submit the DTI prescribed form to invoke his Lemon law rights?

    • Dealer only

    • Manufacturer only

    • Dealer and manufacturer

    Correct Answer
    A. Dealer and manufacturer
    Explanation
    The client should submit the DTI prescribed form to both the dealer and the manufacturer in order to invoke his Lemon law rights. This is because both the dealer and the manufacturer have specific responsibilities and obligations under the Lemon law. The dealer is responsible for providing the necessary repairs or replacements, while the manufacturer is responsible for addressing any defects or issues with the product. Therefore, it is important for the client to notify both parties to ensure that their Lemon law rights are properly invoked.

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  • 3. 

    What is the Lemon law rights period?

    • Same as the vehicle warranty

    • 20,000 km or 1 year from the date of release whichever comes first

    • 1 year from the date of release

    Correct Answer
    A. 20,000 km or 1 year from the date of release whichever comes first
    Explanation
    The Lemon law rights period refers to the time frame in which a consumer is protected under the Lemon law. In this case, the correct answer states that the Lemon law rights period is 20,000 km or 1 year from the date of release, whichever comes first. This means that if a vehicle experiences significant defects or issues within this time frame, the consumer may be entitled to certain rights and remedies under the Lemon law.

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  • 4. 

    What is the advantage of the Lemon law for consumers over other means of resolving vehicle non-conformity issues?

    • The burden of proof is in the manufacturer

    • It is more systematic and faster

    • The law is biased to consumers

    Correct Answer
    A. It is more systematic and faster
    Explanation
    The advantage of the Lemon law for consumers over other means of resolving vehicle non-conformity issues is that it is more systematic and faster. This means that consumers can expect a more organized and efficient process when seeking resolution for their vehicle issues. This can save them time and potentially allow them to get back on the road with a functioning vehicle more quickly.

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  • 5. 

    Which of the following pertains to a conference/negotiation for both parties to settle their dispute amicably?

    • Mediation

    • Arbitration

    • Adjudication

    Correct Answer
    A. Mediation
    Explanation
    Mediation pertains to a conference/negotiation for both parties to settle their dispute amicably. In mediation, a neutral third party assists the parties in reaching a mutually acceptable agreement. Unlike arbitration or adjudication, where a decision is imposed on the parties, mediation focuses on facilitating communication and finding a resolution that satisfies both sides. It is a voluntary and non-binding process that allows the parties to maintain control over the outcome of their dispute.

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  • 6. 

    Which of the following is one of the client’s responsibilities under the Lemon law?

    • Retaining all documentary requirements

    • Paying for parts used in the repairs

    • Checking with the dealer if the vehicle has been repaired

    Correct Answer
    A. Retaining all documentary requirements
    Explanation
    One of the client's responsibilities under the Lemon law is to retain all documentary requirements. This means that the client is responsible for keeping and preserving all necessary documents related to the vehicle, such as repair records, receipts, and any other paperwork that may be required to prove the case under the Lemon law. By retaining these documents, the client can provide evidence of the vehicle's defects or issues and support their claim for a refund, replacement, or repair under the law.

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  • 7. 

    When can a client file a case with DTI regarding vehicle non-conformity?

    • After the fourth and final repair attempt

    • Before the first repair attempt

    • After the fifth and final unsuccessful repair attempt

    Correct Answer
    A. After the fifth and final unsuccessful repair attempt
    Explanation
    A client can file a case with DTI regarding vehicle non-conformity after the fifth and final unsuccessful repair attempt. This means that the client has given the manufacturer multiple opportunities to fix the issue but the problem still persists. Filing a case after the fifth attempt ensures that the client has exhausted all possible remedies and can now seek further assistance or resolution from DTI.

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  • 8. 

    In which of the following situations can a client demand for transportation allowance or service loaner car?

    • During the first repair attempt

    • During the fourth repair attempt

    • During the final repair attempt

    Correct Answer
    A. During the final repair attempt
    Explanation
    During the final repair attempt, a client can demand for transportation allowance or a service loaner car because it is the last opportunity for the repair to be completed successfully. If the repair is not done properly during this attempt, the client may need alternative transportation to fulfill their daily needs while their vehicle is being repaired. Additionally, if the repair is unsuccessful after multiple attempts, it is reasonable for the client to request transportation assistance as compensation for the inconvenience caused.

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  • 9. 

    How much money must be deposited in an escrow account if the client wants to file a case with DTI regarding the Lemon law?

    • Php 10,000

    • Php 15,000

    • Php 20,000

    Correct Answer
    A. Php 10,000
    Explanation
    The correct answer is Php 10,000. This amount must be deposited in an escrow account if the client wants to file a case with DTI regarding the Lemon law.

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  • 10. 

    What is the minimum number of repair attempts which has to be made before a client can invoke his Lemon law rights?

    • 3 repairs

    • 4 repairs

    • 5 repairs

    Correct Answer
    A. 4 repairs
    Explanation
    The minimum number of repair attempts that must be made before a client can invoke their Lemon law rights is 4 repairs. This means that the client must have attempted to repair the product at least 4 times before they are eligible to exercise their rights under the Lemon law.

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  • Current Version
  • Jun 26, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jun 22, 2015
    Quiz Created by
    TMPExam01
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