Online Test For Branch Head

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| By LUD_RLC
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LUD_RLC
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Quizzes Created: 2 | Total Attempts: 331
| Attempts: 117
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  • 1/30 Questions

    The maximum amount a customer can pay online towards principle payment is _____________

    • Rs.1000/-
    • Any amount exceeding current month’s interest
    • Complete Loan Amount
    • Complete Loan amount keeping minimum balance of Rs.100/-
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About This Quiz

This online test for Branch Heads evaluates knowledge on financial transactions, customer interaction protocols, and branch operations. It assesses skills in managing monetary transfers, KYC processes, and customer relationship strategies to enhance overall branch performance.

Online Test For Branch Head - Quiz

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  • 2. 

    How many charges are to be collected under MOS till 31 March 2017?

    • Rs.1500

    • Rs.750

    • Rs.1000

    • Rs.500

    Correct Answer
    A. Rs.750
    Explanation
    The correct answer is Rs.750. This implies that the total charges to be collected under MOS till 31 March 2017 is Rs.750.

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  • 3. 

    As per Cir. No. CO/07/17 charges on POS machine stands waived till 31st March 2017

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement is true because according to Circular No. CO/07/17, charges on POS machines are waived until 31st March 2017. This means that during this period, businesses using POS machines will not be required to pay any charges for their usage.

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  • 4. 

    Our Health Care-Max Bupa policy covers personal accidental cover of Rs………. Along with a mediclaim?

    • 200000

    • 250000

    • 300000

    • 400000

    Correct Answer
    A. 200000
    Explanation
    The given correct answer for this question is 200000. This means that the Health Care-Max Bupa policy provides a personal accidental cover of Rs 200,000 along with a mediclaim. This implies that in case of any personal accidents, the policyholder will be eligible for a maximum coverage of Rs 200,000.

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  • 5. 

    A customer can pay his part payment of principal through POS machine.

    • Yes

    • No

    • 50% of principal

    • Yes with multiple of Rs.100

    Correct Answer
    A. No
    Explanation
    The given answer states that a customer cannot pay his part payment of principal through a POS machine. This implies that the POS machine does not support or accept partial payments towards the principal amount. It is likely that the customer would need to make the full payment or explore alternative payment methods for part payments.

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  • 6. 

    How many charges to be collected from a customer for DMT (Domestic Money Transfer) of Rs.10000/- using Muthoot Money

    • 150

    • 100

    • 225

    • 200

    Correct Answer
    A. 150
    Explanation
    To calculate the charges for a DMT of Rs. 10000 using Muthoot Money, we need to refer to the given answer choice of 150. This means that the customer would be charged 150 rupees for the transaction.

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  • 7. 

    What is maximum LTV (Loan to Value) for MOS

    • 70

    • 75

    • 65

    • None of the above

    Correct Answer
    A. 70
    Explanation
    The maximum Loan to Value (LTV) for MOS is 70. This means that the maximum amount of loan that can be obtained in relation to the appraised value of the property is 70%.

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  • 8. 

    In which schemes, we are providing high value (75% LTV) to the customers?

    • MGL, MOS & MPL

    • MGL, MHL & MSL

    • MGL & MHL

    • All of above

    Correct Answer
    A. MGL & MHL
    Explanation
    The correct answer is MGL & MHL. In these schemes, customers are provided with a high value of 75% LTV (Loan-to-Value). This means that customers can borrow up to 75% of the value of the property they are purchasing or mortgaging.

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  • 9. 

    The maximum amount of gold coin can be carried alone by office boy from one branch to another is…………..?

    • 500 gms

    • 100 gms

    • 250 gms

    • 10 gms

    Correct Answer
    A. 100 gms
    Explanation
    The office boy can carry a maximum of 100 gms of gold coins from one branch to another. This implies that the weight of the gold coins is not very significant and can be easily transported by the office boy.

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  • 10. 

    Legal heirs of a deceased borrower whose GL outstanding is 12 lacs approaching for settlement, who is the sanctioning authority?

    • Regional Manager

    • Regional Audit Manager

    • Credit Dept. CO(N) or South

    • Assistant Regional Manager

    Correct Answer
    A. Credit Dept. CO(N) or South
    Explanation
    The correct answer is Credit Dept. CO(N) or South. In the given scenario, the legal heirs of a deceased borrower with a GL outstanding of 12 lacs are approaching for settlement. The sanctioning authority in this case would be the Credit Dept. CO(N) or South. This authority is responsible for approving settlements and making decisions regarding outstanding loans. The other options mentioned, such as Regional Manager, Regional Audit Manager, and Assistant Regional Manager, do not have the authority to make decisions regarding settlements.

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  • 11. 

    Rs._________ is the charges for 4th Notice issued to customer having GL outstanding more than 11 months

    • 50

    • 23

    • 7

    • 10

    Correct Answer
    A. 50
    Explanation
    The correct answer is 50. This is because the charges for the 4th notice issued to a customer with a GL (General Ledger) outstanding for more than 11 months is Rs. 50.

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  • 12. 

    Suppose Market rate of 22ct gold is 2900 per gram, what will be the advance rate for MPL scheme on solid ornaments?

    • 2030

    • 2000

    • 2060

    • 1930

    Correct Answer
    A. 2030
    Explanation
    The advance rate for the MPL scheme on solid ornaments can be calculated by subtracting the market rate of 22ct gold from the given advance rate. In this case, the market rate is 2900 per gram and the advance rate is 2030. Therefore, the advance rate for the MPL scheme on solid ornaments would be 2030.

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  • 13. 

    How many casual leaves in a quarter are applicable to employees & how many casual leaves can be clubbed together

    • 3 & 1

    • 3 & 2

    • 2 & 3

    • 1 & 2

    Correct Answer
    A. 3 & 2
    Explanation
    Employees are entitled to 3 casual leaves in a quarter. Additionally, they are allowed to club together a maximum of 2 casual leaves. This means that employees can take up to 3 casual leaves individually or combine a maximum of 2 casual leaves to take a longer period of leave.

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  • 14. 

    As per IOM No. CO/OPN/45/17  Branch Head should visit ________ prospective customers weekly and convert _________ customers, weekly (for overall GL growth)

    • 20 & 4

    • 10 & 2

    • 10 & 4

    • None of above

    Correct Answer
    A. 10 & 2
    Explanation
    The correct answer is 10 & 2. According to IOM No. CO/OPN/45/17, the Branch Head should visit 10 prospective customers weekly and convert 2 customers weekly for overall GL growth.

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  • 15. 

    Which are the Gold Loan schemes in which customer gets 2% Rebate on interest (if paid monthly)

    • MSL,MPL,MGL

    • MHL,MGL,MPL

    • MAL,MPL,MGL

    • MSL,MGL,MHL

    Correct Answer
    A. MSL,MPL,MGL
    Explanation
    The correct answer is MSL, MPL, MGL. These are the Gold Loan schemes in which the customer gets a 2% rebate on interest if paid monthly.

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  • 16. 

    As per IOM no. CO/C&R/28/17, Field Verification should be done within ………….days and on GL above ……..lacs.

    • 2 days & 5 Lacs

    • 5 days & 10 lacs

    • 7 days & 5 lacs

    • 2 days & 10 lacs

    Correct Answer
    A. 2 days & 5 Lacs
    Explanation
    According to IOM no. CO/C&R/28/17, Field Verification should be done within 2 days and on GL above 5 lacs.

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  • 17. 

    What is maximum withdrawal amount in Muthoot DCB Visa Card in a day from our branch

    • 5000

    • 10000

    • 20000

    • 50000

    Correct Answer
    A. 5000
    Explanation
    The maximum withdrawal amount in Muthoot DCB Visa Card in a day from their branch is 5000.

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  • 18. 

    As per IOM No. CO/MT/31/17 PIN no of xoom transaction is ______ (numbers) starting with "X"

    • 10

    • 7

    • 16

    • 12

    Correct Answer
    A. 10
    Explanation
    The correct answer is 10 because as per the given information, the PIN number of the xoom transaction starts with the letter "X" and the only option that starts with "X" is 10.

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  • 19. 

    Maximum amount of Rs._____________ can be transferred to beneficiary using Yes Money from our Branch

    • 25000

    • 20000

    • 200000

    • 250000

    Correct Answer
    A. 200000
    Explanation
    The maximum amount that can be transferred to a beneficiary using Yes Money from our branch is Rs. 200,000.

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  • 20. 

    MLS (Muthoot Life Line Scheme) has been discontinued w.e.f 28th Feb 2017

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement "MLS (Muthoot Life Line Scheme) has been discontinued w.e.f 28th Feb 2017" is false. It implies that the Muthoot Life Line Scheme was discontinued on 28th Feb 2017, but the correct answer is false, indicating that the scheme has not been discontinued.

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  • 21. 

    Mark out the wrong one from the following insurance companies for vehicle insurance

    • Oriental insurance

    • The New India Assurance

    • TATA AIG

    • Magma HDI General Insurance

    Correct Answer
    A. Oriental insurance
    Explanation
    Oriental Insurance is the wrong choice for vehicle insurance because it is not an insurance company that offers coverage for vehicles. While the other options listed, such as The New India Assurance, TATA AIG, and Magma HDI General Insurance, are all known providers of vehicle insurance, Oriental Insurance does not specialize in this type of coverage.

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  • 22. 

    From 1/3/17 to 31/3/17, charges for bulk PAN application is Rs.__________ and cash prize for staff if Rs. ____________

    • 200 & 500

    • 265 & 500

    • 265 & 1000

    • 150 & 1000

    Correct Answer
    A. 200 & 500
    Explanation
    During the period from 1/3/17 to 31/3/17, the charges for bulk PAN application were Rs. 200 and the cash prize for staff was Rs. 500.

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  • 23. 

    How many visits have to be made by Branch Head weekly for NEW KYC and WIN BACK as per IOM No. CO/OPN/45/17

    • 10

    • 20

    • 30

    • 40

    Correct Answer
    A. 20
    Explanation
    According to IOM No. CO/OPN/45/17, the Branch Head is required to make 20 visits weekly for NEW KYC and WIN BACK.

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  • 24. 

    Mention the maximum amount a customer can top up by cash in our DCB visa card in a month?

    • 24000

    • 20000

    • 10000

    • 240000

    Correct Answer
    A. 10000
    Explanation
    The maximum amount a customer can top up by cash in our DCB visa card in a month is 10000. This means that customers can only add a maximum of 10000 cash to their DCB visa card within a month.

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  • 25. 

    What is the weightage of NEW KYC under Branch Head KRA as per new PMS criteria (IOM. No. CO/OPN/199/16)

    • 10

    • 15

    • 40

    • 20

    Correct Answer
    A. 10
    Explanation
    The weightage of NEW KYC under Branch Head KRA as per new PMS criteria (IOM. No. CO/OPN/199/16) is 10.

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  • 26. 

    As per New Time and motion study(IOM/CO/OPN/27/17), Each Branch Staff have been allotted ………..minutes per day for OFP works.

    • 30

    • 60

    • 45

    • 120

    Correct Answer
    A. 60
    Explanation
    According to the New Time and motion study (IOM/CO/OPN/27/17), each branch staff member is allocated 60 minutes per day for OFP works.

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  • 27. 

    Gold Loan Transferred using IMT (Instant Money Transfer) can be withdrawn from which bank ATMs

    • Axis Bank & Union Bank of India

    • HDFC Bank & ICICI Bank

    • Axis Bank & Bank of India

    • SBI & Union Bank of India

    Correct Answer
    A. Axis Bank & Bank of India
    Explanation
    Gold Loan Transferred using IMT can be withdrawn from Axis Bank and Bank of India ATMs.

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  • 28. 

    What are charges for "iWill" (excluding service tax)

    • 4000

    • 4500

    • 4600

    • 5000

    Correct Answer
    A. 4000
    Explanation
    The charges for "iWill" (excluding service tax) are 4000.

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  • 29. 

    In case of GL token lost cases (12 months & above), Branch Head can sanction - amount up to Rs.___________

    • 2500

    • 100000

    • 200000

    • 25000

    Correct Answer
    A. 100000
    Explanation
    In case of GL token lost cases that have been lost for 12 months or more, the Branch Head has the authority to sanction an amount up to Rs. 100,000.

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  • 30. 

    As per revised KYC norms, if there is any change in the address, mentioned as per ‘proof of address’, fresh proof of address shall be obtained within a period of ……………..months?

    • 3 months

    • 1 month

    • 6 months

    • 2 months

    Correct Answer
    A. 3 months
    Explanation
    As per the revised KYC norms, if there is any change in the address mentioned as per the proof of address, fresh proof of address shall be obtained within a period of 3 months. This means that if there is any change in the customer's address, the financial institution or organization must obtain a new proof of address document within 3 months to update their records and ensure compliance with KYC regulations.

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Quiz Review Timeline (Updated): Mar 21, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Mar 09, 2017
    Quiz Created by
    LUD_RLC

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