Social Media Marketing Assessment Trivia Quiz

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1. Twitter 101: The symbol "#" is used to group topics and easily find conversation threads using Twitter search. What is this called?

Explanation

It’s a favorite of events and conferences. For instance, at the Online Marketing Summit, our hashtag is #OMS. So when someone searches for #OMS in Twitter, all tweets with this tag are easily found.

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About This Quiz
Social Media Marketing Assessment Trivia Quiz - Quiz

Take this social media marketing quiz today in order to enhance your pre-existing knowledge about social media and marketing! Who knows, you might even learn something new by... see moretaking this quiz! Social media is accessed by almost everyone on the entire globe. Since it is such a huge market, not marketing whatever you need to sell on social media is like playing with a self-awarded handicap. Remove the handicap and take this quiz right now! Let's go! see less

2. What are ow.ly and bit.ly?

Explanation

They’re URL shorteners like TinyURL but have analytics installed so you can see who’s talking about your URL. Use Backtweets to tell you how many people have mentioned your URL but have masked that URL using ow.ly or bit.ly.

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3. Are you trying to reach women in your social media marketing efforts? If so, you're more likely to find them on...

Explanation

A Social Media study by SheSpeaks attributes the fact that women don't respond as well to marketing on Twitter because, by and large, women participate much more heavily in social networks than they do on Twitter.

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4. There is an application for Facebook which adds a "reviews" tab to your fan page profile, allowing visitors to your fan page to post a review of your product or service.

Explanation

A business with a fan page can add such a "reviews" tab. This is a great way for customers to connect with you and a great way for prospects to see what your customers have to say about you. There are many interesting applications available for businesses with Facebook fan pages.

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5. One way companies are using Twitter is as a direct customer service tool.

Explanation

It's true. For example, Comcast has set up a unique Twitter handle, @comcastcares, to address customer service issues.

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6. Flickr, the popular photo-sharing community site, is owned by Yahoo! and provides comprehensive tracking options to track photo views.

Explanation

Picasa, a similar site owned by Google, surprisingly does not provide this sort of aggregate data. You'll always want to thoroughly research what sort of data is available when choosing a new social media vehicle.

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7. Your CEO has just quoted a study that says that social media is a waste of time and money, as it rarely leads to sales online.  You disagree. Which of the following responses is a valid counter-argument?

Explanation

Even research from trusted sources can be dubious. Always use multiple sources for research and always be aware that the online marketing space is cluttered with differing opinions.

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8. Facebook, LinkedIn, and Twitter each allow businesses to set up profiles, and they each allow users to interact with that business.   Match the social medium to the way that users indicate that interest.  1) Facebook  2) LinkedIn  3) Twitter

Explanation

One common measure of social media effectiveness is to track your number of "Likes" on Facebook, "Recommendations" on LinkedIn, and "Followers" on Twitter.

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9. ____________ is the measurement of the percentage of your site's visitors who see only one page of your site and then leave.

Explanation

This information can be helpful in identifying weak spots in your social media marketing efforts and landing pages.

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10. With the rise of smartphone technology, marketers are flocking to make use of location-based services such as __________ in order to take advantage of geo-marketing, marketing to specific users according to where they are geographically located.

Explanation

Facebook and Google have also bought into location-based services with their launches of Facebook Places and Google Places. Location-based services are expected to grow tremendously in the next few years.

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11. B2B vs B2C.  B2C (Business to Consumer) marketers are most likely to focus their marketing efforts on Facebook.   Business to Business (B2B) marketers are more likely to focus social media efforts in ____________

Explanation

The lesson here is to do the research to find the platforms that will best accomplish your social media marketing efforts.

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12. When thinking of hiring a social media manager, it's more important to hire someone who is passionate about the brand than someone who is a social media expert.

Explanation

People can learn the social media landscape. Passion is difficult to cultivate.

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13. When using Google Analytics to measure traffic to your website from your social media efforts, you'll want to custom segment your data so you can easily compare different campaigns. This is best accomplished by:

Explanation

The best way to segment your data within Google Analytics is by tagging the links using UTM parameters. You define the parameters (e.g. utm_source=twitter OR utm_campaign=freeshipping) and Google Analytics segments the reports accordingly. It may look complicated, but it's simple and crucial.

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14. Twitter was originally conceived as an SMS messaging tool. Because the typical cell phone only shows a certain number of characters on the first page of a message, Twitter posts, or "tweets", are limited to that number of characters. What is that number?

Explanation

Twitter posts, or "tweets", are limited to 140 characters because the platform was originally designed as an SMS messaging tool. Since the typical cell phone only displays a certain number of characters on the first page of a message, Twitter adopted this character limit to ensure that tweets could be easily read and understood on mobile devices.

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15. Reddit, Delicious and Digg are examples of...

Explanation

Reddit, Delicious, and Digg are all examples of social bookmarking sites. These websites allow users to save and organize links to web pages that they find interesting or want to revisit later. Users can also discover and share links that have been bookmarked by others, creating a community-driven platform for finding and sharing online content.

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16. Why do people initially choose to follow brands on Twitter and Facebook?

Explanation

The main reason a user FIRST joins a fan page or follows a brand on Twitter is because of a contest or promotion. Once the individual becomes a fan the SECOND step is interacting with that fan in order to build some type of trust. Repeat customers are the best customers. Bring the fan in with a contest or promotion, then nurture that fan to build loyalty and to encourage them to share with their network.

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17. When people "tweet" (post something on Twitter) about a brand, the majority of the brand mentions are positive.

Explanation

It’s a misconception if someone thinks that the majority of brand mentions on Twitter are negative. When a brand is mentioned, 52.4% of the mentions are positive in tone.

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18. With more than 40 million monthly page views, this is one of the most prolific news sites reporting breaking web news, providing analysis of trends, reviewing new Web sites and services, and offering social media resources and guides.  What is it?

Explanation

Founded in 2005, Mashable is arguably the top source for news in social and digital media, technology and web culture.

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19. There is a free tool that allows you to see what people are writing about on Twitter and on "walls" or as status updates on Facebook. It allows you to compare one term vs. another and even allows you to see what terms are most associated with what people are writing about. This tool is free and easy to find if you Google the name of the tool. What is the name of the tool?

Explanation

The correct answer is Facebook Lexicon. This tool allows users to see what people are writing about on Twitter and Facebook, compare different terms, and identify the most associated terms with what people are writing about. It is a free tool that can be easily found by searching its name on Google.

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20. Commonly found on the sidebar of a blog, it's a list of related blogs with links.

Explanation

It's Blogroll. Blogrolls, Retweets, linkbacks… There are lots of opportunities to establish relationships with others in your community, who may then return the favor. Also, your audience may like additional resources.

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21. Most companies have a written social media policy.

Explanation

Survey data says that 69% of companies do not. Of those who did not have a policy, their main reason was that they weren't sure what to include in the policy.

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22. There is a marketing industry standard for measuring the success of your social media efforts.

Explanation

False. There is no industry standard. Depending on whom you ask, social media measurement could mean anything from PR and reputation management to Twitter reports to broad “engagement” measurement to looking at Facebook Insights day today. In truth, all of those things should inform a social media measurement program, but at the same time, if we’re talking standardization, it’s a lot of work to get it all under one umbrella.

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23. It's perfectly OK to vote for or promote your own content on bookmark sharing or voting sites such as Digg, Reddit, and Delicious.

Explanation

This is not completely true. It's perfectly OK to bookmark your own content on Delicious, but it's a violation of the terms of use of Digg. The lesson? Be sure to thoroughly read the terms of use and "lurk" for a while before participating fully.

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24. Which of the following video sharing sites uploads and tracks the performance of your video across multiple video sharing sites?

Explanation

TubeMogul uploads your video content to multiple sites and aggregates view and analytics data into one interface. It's a tool to know if you're using video in your social media strategy.

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25. In the social media landscape, there is a "Big 4" of social media tools.  Facebook, Twitter, LinkedIn and _______________.

Explanation

According to the 2011 Social Media Marketing Report sponsored by Social Media Examiner, by a long shot, Facebook, Twitter, LinkedIn, and blogs were the top four social media tools used by marketers, with Facebook leading the pack. All of the other social media tools paled in comparison to these top four.

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Twitter 101: The symbol "#" is used to group topics and easily find...
What are ow.ly and bit.ly?
Are you trying to reach women in your social media marketing efforts?...
There is an application for Facebook which adds a "reviews"...
One way companies are using Twitter is as a direct customer service...
Flickr, the popular photo-sharing community site, is owned by Yahoo!...
Your CEO has just quoted a study that says that social media is a...
Facebook, LinkedIn, and Twitter each allow businesses to set up...
____________ is the measurement of the percentage of your site's...
With the rise of smartphone technology, marketers are flocking to make...
B2B vs B2C.  B2C (Business to Consumer) marketers are most likely...
When thinking of hiring a social media manager, it's more important to...
When using Google Analytics to measure traffic to your website from...
Twitter was originally conceived as an SMS messaging tool. Because the...
Reddit, Delicious and Digg are examples of...
Why do people initially choose to follow brands on Twitter and...
When people "tweet" (post something on Twitter) about a brand, the...
With more than 40 million monthly page views, this is one of the most...
There is a free tool that allows you to see what people are writing...
Commonly found on the sidebar of a blog, it's a list of related...
Most companies have a written social media policy.
There is a marketing industry standard for measuring the...
It's perfectly OK to vote for or promote your own content on...
Which of the following video sharing sites uploads and tracks the...
In the social media landscape, there is a "Big 4" of social...
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