Training Restaurant Practice Test 2

10 Questions | Total Attempts: 938

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Training Restaurant Practice Test 2


Questions and Answers
  • 1. 
    Where can all Role Specific materials be located?
    • A. 

      Bhub>Field Resource Center>Learning Tab>Manager Training Camp

    • B. 

      The U

    • C. 

      They can be ordered from Tandem

  • 2. 
    What does S.T.A.R. stand for?
    • A. 

      Set 'em up! Talk about it! Apply It! Review It.

    • B. 

      Set 'em up! Teach It/Teach it Back! Apply It! Review It.

    • C. 

      Set 'em up! Teach It/Teach it Back! Apply It! Redo it!

    • D. 

      Set 'em up! Teach It/Teach it Back! Apply It! Research it!

  • 3. 
    Who is the trainer when an MIT is in Role Specific Training at a Certified Training Center?
    • A. 

      The training center's manager counterpart

    • B. 

      The MOD

    • C. 

      The TGM

  • 4. 
    What is the proper internal temperature for cooked burgers?
    • A. 

      145

    • B. 

      155 (158 in New York)

    • C. 

      165

    • D. 

      150

  • 5. 
    Which of the following E-learnings is not to be completed during Manager Basics?
    • A. 

      Equipment Ready

    • B. 

      Guest Experience Leadership Course

    • C. 

      Beer Master 301

    • D. 

      Aloha for Managers Course Overview

  • 6. 
    What are the characteristics of a Lager?
    • A. 

      Clean, refreshing, typically light aroma and flavor

    • B. 

      Sweet, full-bodied, fruity, robust, hearty with complex flavors

    • C. 

      Full-bodies, dark, and malty

    • D. 

      Hoppy, bitter, light-bodied, full flavor

  • 7. 
    When assisting a Guest with a complaint we use a method called L.I.F.T. For what does this stand?
    • A. 

      Listen, Insist, Follow, Thank

    • B. 

      Listen, Inform, Fix, Thank

    • C. 

      Listen, Introduce, Finalize, Thank

    • D. 

      Listen, Inform, Finish, Thanks

  • 8. 
    Recipe - Top Shelf Margarita: 2 Lime Wedges (squeezed and dropped in), _____ oz Avion Reposado, .5 oz Grand Marnier, .5 oz Orange Juice,  _____oz Finest Call Lime Sour
    • A. 

      1.5 / 3

    • B. 

      2 / 2

    • C. 

      1.5 / 2.5

    • D. 

      2 / 2.5

  • 9. 
    5ft/10ft Rule: What does this mean?
    • A. 

      5ft: Get a Manager / 10ft: Let the Greet know open tables

    • B. 

      5ft: Ignore the Guest / 10ft: Wave Down

    • C. 

      5ft: Verbal Acknowledgement / 10ft: Non-Verbal Acknowledgement

    • D. 

      5ft: wave at Guest / 10ft: Walk Away

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