Training Restaurant Practice Test 2

10 Questions | By Foceye | Last updated: Feb 13, 2018 | Total Attempts: 938

Questions

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Questions and Answers

1.

Where can all Role Specific materials be located?
- A.
  
  Bhub>Field Resource Center>Learning Tab>Manager Training Camp
- B.
  
  The U
- C.
  
  They can be ordered from Tandem
2.

What does S.T.A.R. stand for?
- A.
  
  Set 'em up! Talk about it! Apply It! Review It.
- B.
  
  Set 'em up! Teach It/Teach it Back! Apply It! Review It.
- C.
  
  Set 'em up! Teach It/Teach it Back! Apply It! Redo it!
- D.
  
  Set 'em up! Teach It/Teach it Back! Apply It! Research it!
3.

Who is the trainer when an MIT is in Role Specific Training at a Certified Training Center?
- A.
  
  The training center's manager counterpart
- B.
  
  The MOD
- C.
  
  The TGM
4.

What is the proper internal temperature for cooked burgers?
- A.
  
  145
- B.
  
  155 (158 in New York)
- C.
  
  165
- D.
  
  150
5.

Which of the following E-learnings is not to be completed during Manager Basics?
- A.
  
  Equipment Ready
- B.
  
  Guest Experience Leadership Course
- C.
  
  Beer Master 301
- D.
  
  Aloha for Managers Course Overview
6.

What are the characteristics of a Lager?
- A.
  
  Clean, refreshing, typically light aroma and flavor
- B.
  
  Sweet, full-bodied, fruity, robust, hearty with complex flavors
- C.
  
  Full-bodies, dark, and malty
- D.
  
  Hoppy, bitter, light-bodied, full flavor
7.

When assisting a Guest with a complaint we use a method called L.I.F.T. For what does this stand?
- A.
  
  Listen, Insist, Follow, Thank
- B.
  
  Listen, Inform, Fix, Thank
- C.
  
  Listen, Introduce, Finalize, Thank
- D.
  
  Listen, Inform, Finish, Thanks
8.

Recipe - Top Shelf Margarita: 2 Lime Wedges (squeezed and dropped in), _____ oz Avion Reposado, .5 oz Grand Marnier, .5 oz Orange Juice, _____oz Finest Call Lime Sour
- A.
  
  1.5 / 3
- B.
  
  2 / 2
- C.
  
  1.5 / 2.5
- D.
  
  2 / 2.5
9.

5ft/10ft Rule: What does this mean?
- A.
  
  5ft: Get a Manager / 10ft: Let the Greet know open tables
- B.
  
  5ft: Ignore the Guest / 10ft: Wave Down
- C.
  
  5ft: Verbal Acknowledgement / 10ft: Non-Verbal Acknowledgement
- D.
  
  5ft: wave at Guest / 10ft: Walk Away

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