Bhub>Field Resource Center>Learning Tab>Manager Training Camp
They can be ordered from Tandem
Set 'em up! Talk about it! Apply It! Review It.
Set 'em up! Teach It/Teach it Back! Apply It! Review It.
Set 'em up! Teach It/Teach it Back! Apply It! Redo it!
Set 'em up! Teach It/Teach it Back! Apply It! Research it!
The training center's manager counterpart
155 (158 in New York)
Guest Experience Leadership Course
Beer Master 301
Aloha for Managers Course Overview
Clean, refreshing, typically light aroma and flavor
Sweet, full-bodied, fruity, robust, hearty with complex flavors
Full-bodies, dark, and malty
Hoppy, bitter, light-bodied, full flavor
Listen, Insist, Follow, Thank
Listen, Inform, Fix, Thank
Listen, Introduce, Finalize, Thank
Listen, Inform, Finish, Thanks
1.5 / 3
2 / 2
1.5 / 2.5
2 / 2.5
5ft: Get a Manager / 10ft: Let the Greet know open tables
5ft: Ignore the Guest / 10ft: Wave Down
5ft: Verbal Acknowledgement / 10ft: Non-Verbal Acknowledgement
5ft: wave at Guest / 10ft: Walk Away