Covers chapters 6, 7 & 8
Human Resource Management
Marketing Managers
Financial Managers
Information manager
Planning
Organizing
Controlling
Deploying
Informational roles, interpersonal roles, decision roles
Top Manager, Middle manager, First line manager
Technical skills, conceptual skills, time management skills
None of the above
True
False
Specific
Achievable
Many
Time
True
False
The assignment of a task, responsibility, or authority to a subordinate
Liability of subordinates to complete the task that has been delegated to them by a superior
Top managers reserve most of the decision-making rights for themselves
Lower- and middle-level managers have some discretion in making decisions on their own
Organizational Chart
Chain of Command
Job Specialization
A & B
They may work together or not
May discuss business and other interests
May or may not have an impact on the business
Always assigned by a manager to work together
The chain of command is direct and is indicated by a solid line in the organization chart
The number of subordinates that a manager is responsible for supervising
Whether or not a manager is respected by their subordinates
It determines who will do what task
Line authority
Staff Authority
Committee and Team authority
Basic Authority
True
False
Customer departmentalization
Functional departmentalization
Geographic departmentalization
Project departmentalization
A detailed study of the specific duties of a job and the qualities needed
The duties of the job,its working conditions and equipment needed
The skills and abilities needed for a job
None of the above
True
False
Paid time off
Sales commissions
Piece rate incentive plan
Pay for performance
Employment equity act
Canadian Human Rights Act
Comparable worth
Equal Employment
True
False
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