Review For Test 2

1. Please fill answer below: A ___________ structure various units in the organization are formed based on the functions they must carry out.

Chapter7: Organizing the Business Enterprise - Functional Structure

Explanation

Chapter7: Organizing the Business Enterprise - Functional Structure

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2. Please fill answer below: A __________ is what a firm offers its workers other than wages and salaries in return for their labour.

Chapter 8: Managing Human Resources - Benefits

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Chapter 8: Managing Human Resources - Benefits

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3. Please fill answer below: A _______________ is a business level strategy focusing on selling a product at the lowest cost possible

Chapter 6: Managing the Business Enterprise

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Chapter 6: Managing the Business Enterprise

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4. Please fill answer below: A __________ is a training program where employees gain new skills while performing them on the job.

Chapter 8: Managing Human Resources - Training and development

Explanation

Chapter 8: Managing Human Resources - Training and development

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5. True or False: Internal recruitment means considering current employees as candidates for a particular job opening.

True

False

Chapter 8: Managing Human Resources - Staffing the Organization

Explanation

Chapter 8: Managing Human Resources - Staffing the Organization

6. Which of the following is NOT an element of the management process

Planning

Organizing

Controlling

Deploying

Chapter 6: Managing the Business Enterprise

Explanation

Chapter 6: Managing the Business Enterprise

7. Is procrastination the act of wasting time and putting off work for no real reason true or false?

True

False

Chapter 6: Managing the Business Enterprise - Time management skills

Explanation

Chapter 6: Managing the Business Enterprise - Time management skills

8. True or false: A flat organization has few layers of management in their hierarchy whereas a tall organization has many layers of management.

True

False

Chapter 7: Organizing the Business Enterprise - Distributing the authority

Explanation

Chapter 7: Organizing the Business Enterprise - Distributing the authority

9. Which of the following is NOT a component of a SMART goal?

Specific

Achievable

Many

Time

Chapter 6: Managing the Business Enterprise - Setting Goals

Explanation

Chapter 6: Managing the Business Enterprise - Setting Goals

10. True or false: wages are hourly compensation paid to operating employees

True

False

Chapter 8: Managing Human Resources - Providing Compensation and Benefits

Explanation

Chapter 8: Managing Human Resources - Providing Compensation and Benefits

11. Which of the following is the area of management that focuses on getting the product to the buyer

Human Resource Management

Marketing Managers

Financial Managers

Information manager

Chapter 6: managing the business enterprise

Explanation

Chapter 6: managing the business enterprise

12. Which of the following is NOT a type of departmentalization?

Customer departmentalization

Functional departmentalization

Geographic departmentalization

Project departmentalization

Chapter 7: Organizing the Business Enterprise - Departmentalization

Explanation

Chapter 7: Organizing the Business Enterprise - Departmentalization

13. Which of the following is NOT a characteristic of an informal group ?

They may work together or not

May discuss business and other interests

May or may not have an impact on the business

Always assigned by a manager to work together

Chapter 7: Organizing the Business enterprise - informal groups

Explanation

Chapter 7: Organizing the Business enterprise - informal groups

14. Which of the following is the definition for Span of Control?

The chain of command is direct and is indicated by a solid line in the organization chart

The number of subordinates that a manager is responsible for supervising

Whether or not a manager is respected by their subordinates

It determines who will do what task

Chapter 7: Organizing the business enterprise - Decision making hierarchy

Explanation

Chapter 7: Organizing the business enterprise - Decision making hierarchy

15. What type of authority is based on the technical expertise and advising others about decisions?

Line authority

Staff Authority

Committee and Team authority

Basic Authority

Chapter 7: Organizing the Business Enterprise - Distributing Authority

Explanation

Chapter 7: Organizing the Business Enterprise - Distributing Authority

16. Which of the following is the definition of a job analysis?

A detailed study of the specific duties of a job and the qualities needed

The duties of the job,its working conditions and equipment needed

The skills and abilities needed for a job

None of the above

Chapter 8: Managing Human Resources - Human Resource Planning

Explanation

Chapter 8: Managing Human Resources - Human Resource Planning

17. The following is an image of what?

Organizational Chart

Chain of Command

Job Specialization

A & B

Chapter 7: Organizing the Business Enterprise - Organizational Structure

Explanation

Chapter 7: Organizing the Business Enterprise - Organizational Structure

18. Crisis management is identifying in advance changes that may occur in a company true or false?

True

False

Chapter 6: Managing the Business Enterprise - Contingency Planning and Crisis Management

Explanation

Chapter 6: Managing the Business Enterprise - Contingency Planning and Crisis Management

19. Which of the following is a definition of Delegation?

The assignment of a task, responsibility, or authority to a subordinate

Liability of subordinates to complete the task that has been delegated to them by a superior

Top managers reserve most of the decision-making rights for themselves

Lower- and middle-level managers have some discretion in making decisions on their own

Chapter 7: Organizing the Business enterprise

Explanation

Chapter 7: Organizing the Business enterprise

20. According to Mintzberg, what are the three different roles of a manager

Informational roles, interpersonal roles, decision roles

Top Manager, Middle manager, First line manager

Technical skills, conceptual skills, time management skills

None of the above

Chapter 6: Managing the Business Enterprise - Management Roles

Explanation

Chapter 6: Managing the Business Enterprise - Management Roles

21. Which of the following is NOT an example of individual incentive?

Paid time off

Sales commissions

Piece rate incentive plan

Pay for performance

Chapter 8: Managing Human Resources - Incentive programs

Explanation

Chapter 8: Managing Human Resources - Incentive programs

22. What is the legal concept that aims to pay equal wages for work of equal value?

Employment equity act

Canadian Human Rights Act

Comparable worth

Equal Employment

Chapter 8: Managing Human Resources - The Legal Context of HRM

Explanation

Chapter 8: Managing Human Resources - The Legal Context of HRM

23. Match the following

Workforce Diversity

Contingent workers

Knowledge worker

Chapter 8: Managing Human Resources - New challenges in the changing workplace

Explanation

Chapter 8: Managing Human Resources - New challenges in the changing workplace

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24. Correctly put in order the components of decision making skills

Recognize and define the decision situation

Evaluate the alternative

Implement the chosen alternative

Identify the alternatives

Select the best alternative

Follow up and evaluate the results

Chapter 6: Managing the Business Enterprise - decision making skills

Explanation

Chapter 6: Managing the Business Enterprise - decision making skills

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25. Match the following with the correct definition.

Simple Ranking Evaluation Method

Forced Distribution

Graphic rating scale

Critical incident method

360 degree appraisal

Chapter 8: Managing Human Resources - Evaluating Employee Performance

Explanation

Chapter 8: Managing Human Resources - Evaluating Employee Performance

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