Trvl May 2014 Day 10

12 Questions | By CSReadiness | Updated: Mar 21, 2022 | Attempts: 101

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Please refer to your Travel System Admin guide and Concur Admin User guide

Questions and Answers

1.

There are several configuration and profile settings that only Concur has access to change. Example – Purge inactive profiles from the GDS and Allow users to add new credit cards. What is the path to adjust those fields?
2.

Who uses the Speed Metrics feature?
3.

What are the two paths that can be used to modify Car Vendor Location information?
4.

What tool can be used to look up which company a user belongs to, or is associated with?
5.

Which feature/tool is used to add discount codes and agency credentials to vendors offered through one of our Direct Connect providers (3rd party)?
6.

This feature allows Concur Customer Support to see what specific rules are being triggered in a session.
7.

Which Profile finishing tool we use to see the User's GDS Name or PAR/Level 2 information for a specific configuration?
- A.
  
  Profile Template Tester
- B.
  
  Test PNR Finishing
- C.
  
  Profile Validation
- D.
  
  GDS User Profile Names
8.

Which feature gives Concur Support the ability to adjust travel dates in Concur's Travel data base?
- A.
  
  View a PNR
- B.
  
  HR Feed Editor
- C.
  
  Fix Calendar Dates
- D.
  
  Fix Hotel Properties
9.

What tool/feature allows a Company to add/delete cities/airports that are grouped together to save time when a traveler searches for flights?
- A.
  
  Manage Company Groups
- B.
  
  Manage CIBT configuration
- C.
  
  Manage Lanes
- D.
  
  Manage Hubs
10.

What tool/feature, when being utilized to add large amounts of data to their site, requires that preference levels be represented with numeric values within the Import file? Example: Most Preferred = 10, Preferred = 5, Less Preferred = 4, Not Preferred = 1
- A.
  
  Import Hotel Discounts
- B.
  
  Import Data
- C.
  
  Import Travel Arrangers
- D.
  
  Scheduled Tasks Log
11.

When making no changes, only viewing, the action that must be taken to exit from a template is "Discard".
- A.
  
  True
- B.
  
  False
12.

How can you access all transactions from a user's experience while they were booking their trip?
- A.
  
  Itin Services
- B.
  
  GDS Transaction Logs
- C.
  
  Test Rules Enforcement
- D.
  
  Error Services