Trvl May 2014 Day 10

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| By CSReadiness
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CSReadiness
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Questions: 12 | Attempts: 101

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Trvl May 2014 Day 10 - Quiz


Please refer to your Travel System Admin guide and Concur Admin User guide


Questions and Answers
  • 1. 

    There are several configuration and profile settings that only Concur has access to change.  Example – Purge inactive profiles from the GDS and Allow users to add new credit cards.  What is the path to adjust those fields?  

  • 2. 

    Who uses the Speed Metrics feature?

  • 3. 

    What are the two paths that can be used to modify Car Vendor Location information?

  • 4. 

    What tool can be used to look up which company a user belongs to, or is associated with?

  • 5. 

    Which feature/tool is used to add discount codes and agency credentials to vendors offered through one of our Direct Connect providers (3rd party)?

  • 6. 

    This feature allows Concur Customer Support to see what specific rules are being triggered in a session.

  • 7. 

    Which Profile finishing tool we use to see the User's GDS Name or PAR/Level 2 information for a specific configuration?

    • A.

      Profile Template Tester

    • B.

      Test PNR Finishing

    • C.

      Profile Validation

    • D.

      GDS User Profile Names

    Correct Answer
    D. GDS User Profile Names
    Explanation
    GDS User Profile Names is the correct answer because it is the tool used to see the User's GDS Name or PAR/Level 2 information for a specific configuration. This tool allows users to view and manage the profiles associated with a GDS (Global Distribution System) user, including the GDS name and other relevant information. It helps in identifying and verifying the user's profile information for a specific configuration.

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  • 8. 

    Which feature gives Concur Support the ability to adjust travel dates in Concur's Travel data base?

    • A.

      View a PNR

    • B.

      HR Feed Editor

    • C.

      Fix Calendar Dates

    • D.

      Fix Hotel Properties

    Correct Answer
    C. Fix Calendar Dates
    Explanation
    The feature that gives Concur Support the ability to adjust travel dates in Concur's Travel database is "Fix Calendar Dates". This feature allows support staff to modify travel dates within the system, ensuring accurate and up-to-date information for travel arrangements.

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  • 9. 

    What tool/feature allows a Company to add/delete cities/airports that are grouped together to save time when a traveler searches for flights?

    • A.

      Manage Company Groups

    • B.

      Manage CIBT configuration

    • C.

      Manage Lanes

    • D.

      Manage Hubs

    Correct Answer
    D. Manage Hubs
    Explanation
    Manage Hubs is the correct answer because this tool/feature allows a company to add or delete cities/airports that are grouped together. By managing hubs, the company can save time for travelers when they search for flights as they can easily access and view flights that are available from these grouped cities/airports.

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  • 10. 

    What tool/feature, when being utilized to add large amounts of data to their site, requires that preference levels be represented with numeric values within the Import file? Example:  Most Preferred = 10, Preferred = 5, Less Preferred = 4, Not Preferred = 1

    • A.

      Import Hotel Discounts

    • B.

      Import Data

    • C.

      Import Travel Arrangers

    • D.

      Scheduled Tasks Log

    Correct Answer
    A. Import Hotel Discounts
    Explanation
    When utilizing the "Import Hotel Discounts" tool/feature to add large amounts of data to their site, preference levels need to be represented with numeric values within the import file. This means that the preference levels such as "Most Preferred," "Preferred," "Less Preferred," and "Not Preferred" should be assigned specific numeric values. In this case, the preference levels are represented as follows: Most Preferred = 10, Preferred = 5, Less Preferred = 4, Not Preferred = 1. This ensures that the imported data accurately reflects the preference levels specified.

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  • 11. 

    When making no changes, only viewing, the action that must be taken to exit from a template is "Discard".

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    When viewing a template without making any changes, the action that needs to be taken to exit from the template is "Discard". This implies that if the user decides not to make any modifications to the template and simply wants to exit, they have to discard it. Therefore, the given statement is true.

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  • 12. 

    How can you access all transactions from a user's experience while they were booking their trip?

    • A.

      Itin Services

    • B.

      GDS Transaction Logs

    • C.

      Test Rules Enforcement

    • D.

      Error Services

    Correct Answer
    B. GDS Transaction Logs
    Explanation
    To access all transactions from a user's experience while they were booking their trip, you can utilize the GDS Transaction Logs. These logs contain a record of all the transactions made by the user during the booking process. By analyzing these logs, you can gather information about the user's interactions, choices, and any errors or issues encountered. This data can be valuable for troubleshooting, improving the booking process, and providing a better user experience.

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  • Current Version
  • Feb 20, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • May 23, 2014
    Quiz Created by
    CSReadiness
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