Communication In Nursing MCQs Quiz With Answers

30 Questions | By Arnoldjr2 | Last updated: Mar 22, 2022 | Total Attempts: 22741

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Communication In Nursing MCQs Quiz With Answers - Quiz

This is a Communication in nursing MCQs quiz with answers. Test your nursing communication knowledge with this quiz. The quiz is not just to test your knowledge on this subject, but it will also add more information about this subject and enhance your understanding. If you get an above 80 percent score, then it means you are the expert on this subject. So, without wasting time any further, let's get into this quiz.

Questions and Answers

1.

Which of the following is true about "JARGON"?
- A.
  
  It is a commonplace terminology unique to people within a specific type of work that should be avoided when talking to clients or patients.
- B.
  
  Health care workers are expected to learn Jargon and use it daily.
- C.
  
  It is scientific terminology that is exact and should be used with patients.
- D.
  
  Jargon is indicative of highly qualified and professional workers.
2.

A postoperative patient obtained more than 13 points in a Glasgow-Coma scale test. After the test, he was tired and partially lethargic. Which of the following elements of communication could be the most effective to convey a message to?
- A.
  
  Eye contact
- B.
  
  Gesture
- C.
  
  Voice
- D.
  
  Silence
3.

Which of the following are considered nonverbal cues? Select all that apply.
- A.
  
  Tone and rate of voice
- B.
  
  Eye contact and physical appearance
- C.
  
  Jargon
- D.
  
  Use of touch
4.

It may mean an intention to interact.
- A.
  
  Eye contact
- B.
  
  When we say "aha."
- C.
  
  A handshake
- D.
  
  Silence
5.

When is a nurse suffering from laryngitis, which of the following nonverbal cues could be the most effective in communicating with a patient?
- A.
  
  A soft voice and physical appearance
- B.
  
  Gestures and eye contact
- C.
  
  Write a note and tell the patient you are sick
- D.
  
  Posture and hand movements
6.

A practical nurse with a BMI of 35 teaches a patient about Cardiac diet. Besides being a nurse, she is also a nutritionist. However, the patient has doubts about what she is teaching. What could be the reason?
- A.
  
  Use of Jargon
- B.
  
  Physical Appearance
- C.
  
  Too academic
- D.
  
  The nurse has an accent
7.

You find out that the CEO of the hospital has just been admitted and happens to be your patient. Since you have worked with him before, you know that he is very authoritative and does not mingle much with others. Which of the following nonverbal cues would he expect that you observe?
- A.
  
  Use of gestures
- B.
  
  Open posture
- C.
  
  Extended eye contact
- D.
  
  Closed posture
8.

Which of the following are consistent with open posturing?
- A.
  
  Smile and direct eye contact
- B.
  
  Sitting down near the bedside
- C.
  
  The slight shift of body position towards individual
- D.
  
  Using the word "Sir" or "Mom" even when the patient tells you not to.
9.

The most effective way to discuss pain is expressed through which nonverbal cue?
- A.
  
  Eye contact
- B.
  
  Gestures
- C.
  
  Sound
- D.
  
  Posture
10.

Which of the following statements are true about verbal and nonverbal communication? Select all that apply.
- A.
  
  When they are not consistent or incongruent, the nonverbal message will most likely be the one received.
- B.
  
  When they are not consistent or incongruent, the verbal message will most likely be the one received.
- C.
  
  Nonverbal communication is as powerful as verbal communication.
- D.
  
  Nonverbal communication is not as powerful as verbal communication.
11.

At 2:55 pm, five minutes before the end of her shift, the nurse answered a call light only to find out that an ambulatory patient wanted her to look for the remote control so that he could watch an ongoing football game. The nurse replies: "I will call the PCT right now so that you can watch the game." The patient answers, "Why don't you look for it yourself?" And the nurse responds back, "I would if I could, but I do have a meeting after work, and I would not want them to wait for me." What do you call this style of communication?
- A.
  
  Authoritative communication
- B.
  
  Aggressive communication
- C.
  
  Assertive communication
- D.
  
  Delegating communication
12.

A frequent cause of misunderstanding
- A.
  
  Incongruence
- B.
  
  Loquaciousness
- C.
  
  Assertiveness
- D.
  
  Silence
13.

Which of the following statements is not true about touch as a nonverbal means of communication?
- A.
  
  Culture, age, sex, duration, and intensity of contact will affect the interpretation of touch.
- B.
  
  It is always good to give a patient a back rub regardless of gender or age difference.
- C.
  
  When you are comfortable with physical contact with a patient, touch has great potential for conveying warmth.
- D.
  
  A small child who is scared by the hospital environment will respond better to being cuddled than to a verbal explanation of what is taking place.
14.

A subtle therapeutic technique that communicates to the patient that you are interested and want to hear more. It indicates your acceptance of the patient as a person. It usually involves nonverbal cues such as eye contact and nodding.
- A.
  
  Therapeutic relationship
- B.
  
  Moral support
- C.
  
  Minimal encouragement
- D.
  
  Act of kindness
15.

It empowers the patient to verbalize possible solutions and, at the same time, places the patient in a position of control and promotes self-esteem. It allows patients to see that their ideas and thoughts are important and have worth.
- A.
  
  Introspecting
- B.
  
  Speculating
- C.
  
  Reflecting
- D.
  
  Meditating
16.

A patient says that he does not feel any pain at all, but he grimaces every time you touch his arm. What technique could validate the accuracy of what you see?
- A.
  
  Asking questions
- B.
  
  Offering medication
- C.
  
  Stating observation
- D.
  
  Doing a head to toe assessment
17.

It means providing a review of the main points covered in an interaction.
- A.
  
  Paraphrasing
- B.
  
  Summarizing
- C.
  
  Reflecting
- D.
  
  Restating
18.

It enhances feelings of well-being, reduces anxiety, and encourages a sense of hope.
- A.
  
  Use of humor
- B.
  
  Going home
- C.
  
  Feeling better
- D.
  
  Getting well
19.

When talking to a patient from another culture and with another language, the most effective way to communicate is:
- A.
  
  Using pictures
- B.
  
  Using gestures
- C.
  
  Using a translator
- D.
  
  Using an interpreter
20.

Which of the following are physiologic factors of communication? Select all that apply
- A.
  
  Age
- B.
  
  Altered cognition
- C.
  
  Pain
- D.
  
  Impaired hearing
21.

When talking to an older patient with a hearing aid, what would be the most effective way to communicate?
- A.
  
  Direct your voice to the ear without a hearing.
- B.
  
  Increase the volume of your voice.
- C.
  
  Be sure your face is visible to the patient.
- D.
  
  Just say what you want to say whatever the patient is doing.
22.

The difference between expressive aphasia and receptive aphasia?
- A.
  
  Expressive is not being able to talk; receptive is not being able to understand
- B.
  
  Expressive is not being able to feel; receptive is not being able to receive
- C.
  
  Expressive is not being able to have facial expression; receptive is being able to react with a facial expression
- D.
  
  Expressive and receptive are both psychosocial disorders
23.

Which of the following are alternative methods of communication for ventilator-dependent patients? Select all that apply.
- A.
  
  Communication board
- B.
  
  Pen and paper
- C.
  
  Translator and interpreter
- D.
  
  Signal system
24.

Impaired verbal communication refers to:
- A.
  
  Expressive or receptive aphasia
- B.
  
  Hearing disability
- C.
  
  Decreased, delayed, or absent ability to process and use a system of symbols.
- D.
  
  Mental retardation
25.

Which of the following are essential elements of communication? (Select all that apply)
- A.
  
  Sender
- B.
  
  Words
- C.
  
  Message
- D.
  
  Receiver