It is a commonplace terminology unique to people within a specific type of work that should be avoided when talking to clients or patients.
Health care workers are expected to learn Jargon and use it daily.
It is scientific terminology that is exact and should be used with patients.
Jargon is indicative of highly qualified and professional workers.
Tone and rate of voice
Eye contact and physical appearance
Use of touch
When we say "aha."
A soft voice and physical appearance
Gestures and eye contact
Write a note and tell the patient you are sick
Posture and hand movements
Use of Jargon
The nurse has an accent
Use of gestures
Extended eye contact
Smile and direct eye contact
Sitting down near the bedside
The slight shift of body position towards individual
Using the word "Sir" or "Mom" even when the patient tells you not to.
When they are not consistent or incongruent, the nonverbal message will most likely be the one received.
When they are not consistent or incongruent, the verbal message will most likely be the one received.
Nonverbal communication is as powerful as verbal communication.
Nonverbal communication is not as powerful as verbal communication.
Culture, age, sex, duration, and intensity of contact will affect the interpretation of touch.
It is always good to give a patient a back rub regardless of gender or age difference.
When you are comfortable with physical contact with a patient, touch has great potential for conveying warmth.
A small child who is scared by the hospital environment will respond better to being cuddled than to a verbal explanation of what is taking place.
Act of kindness
Doing a head to toe assessment
Use of humor
Using a translator
Using an interpreter
Direct your voice to the ear without a hearing.
Increase the volume of your voice.
Be sure your face is visible to the patient.
Just say what you want to say whatever the patient is doing.
Expressive is not being able to talk; receptive is not being able to understand
Expressive is not being able to feel; receptive is not being able to receive
Expressive is not being able to have facial expression; receptive is being able to react with a facial expression
Expressive and receptive are both psychosocial disorders
Pen and paper
Translator and interpreter
Expressive or receptive aphasia
Decreased, delayed, or absent ability to process and use a system of symbols.