Write down the order table side.
Repeat back producer, bottle name, and vintage table side.
Pick the first name that matches in the POS
Double check the order [grape style & name] before pressing send.
Seat Number of the person who ordered.
Number of glasses to bring to the table.
Number of people at the table
It doesn't matter
Polish the glassware.
Wipe the top of the cork.
Toss it. You don' t need it anymore.
Clean your wine key blade to remove the tiny bits of foil.
Shove it in your apron so it's out of sight.
Polish their glassware.
Wipe your wine key screw to remove any small bits of cork.
Wipe and clean the lip of the bottle.
Removal of sediment
Occupying their attention.
To manage the temperature.
Decant all wine.
Decant all reds unless the guest requests otherwise.
Decant only at the guest's request.
Decant twice to double aerate.
Clockwise, starting with the person to the left of the host.
Counter-Clockwise, starting to the person to the right of the host.
Start with the eldest woman, then pour the remaining women in descending order of age. Repeat process for the men.
Order doesn't matter.
Name of Specific Bottle
Region of Production
Vertically from top to bottom, removing the entire foil.
As close to the lip of the bottle as possible.
Below the 'second lip,' about half an inch from the opening of the bottle.
None of the above.
As little sound as possible.
A grinding sound.
A celebratory, loud pop.
Less than 1 oz
Between 1.5 oz and 2 oz
Once the bottle is opened and tasted, they have to stick with it.
We will happily return the contents of the bottle to the tower and find them one they will enjoy more, based on their feedback.
Even if they drink the entire bottle, we we find them a wine free of charge.
The guests should like all wines on our list.
...the wine must be flawed.
...try again for the remaining cork.
...push the cork in, then decant.
All Champagne, automatically.
Wines that need to be further chilled, upon request of the guest.
Ice buckets are small buckets with extra ice for guests beverages, ice baths are for chilling
Ice Buckets are filled with standard ice, Ice bath are filled with washed ice.
There is no difference
Ice buckets are good for maintaining temperature, Ice Baths include 2/3 water and are used to further reduce the temperature of a bottle.