Week 2: Phint Qwest Pre - Quiz

10 Questions | Total Attempts: 365

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Week 2: Phint Qwest Pre - Quiz

Quiz with Qwest specific questions.


Questions and Answers
  • 1. 
    What gift card will a customer receive when they sign up for a double play with Qwest?
    • A. 

      $25.00

    • B. 

      $50.00

    • C. 

      $100.00

    • D. 

      $150.00

  • 2. 
    Qwest/Centurylink internet is a high-speed cable internet connection.
    • A. 

      True

    • B. 

      False

  • 3. 
    Which of the following states is Qwest not available?
    • A. 

      Utah

    • B. 

      Wyoming

    • C. 

      Colorado

    • D. 

      Nevada

    • E. 

      Washington

  • 4. 
    How much does the modem cost to lease?
    • A. 

      $8.99

    • B. 

      $5.99

    • C. 

      $6.95

    • D. 

      $7.99

  • 5. 
    With Qwest, we use the OE (Order Entry) tool, as well as Andana to place an order.
    • A. 

      True

    • B. 

      False

  • 6. 
    What is the sales code for Washington when calling TPI?
    • A. 

      CLKH2AC

    • B. 

      CLKH3AC

    • C. 

      CLKH4AC

    • D. 

      Sales code is on ANDANA

  • 7. 
    Which phone package qualifies the customer for the 3-year price lock with high-speed internet?
    • A. 

      Century Link Home Phone

    • B. 

      Century Link Home Phone Plus

    • C. 

      Century Link Home Phone Unlimited

    • D. 

      All of the above

  • 8. 
    If  a customer is uncomfortable with giving out their Social Security Number they can use their Driver's License Number instead?
    • A. 

      True

    • B. 

      False

  • 9. 
    How much does @Ease Standard cost? (Out of promotion)
    • A. 

      $9.99

    • B. 

      $14.99

    • C. 

      $19.99

  • 10. 
    How do you correct this error?
    • A. 

      NO service is available

    • B. 

      Make up a city name

    • C. 

      Tell the customer they are dumb because they don't know their address

    • D. 

      Correct the city spelling; add the "I" in city

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