Week 2: Phint Qwest Pre - Quiz
10 Questions
| Total Attempts: 383
Quiz with Qwest specific questions.
Questions and Answers
- 1.What gift card will a customer receive when they sign up for a double play with Qwest?
- A.
$25.00
- B.
$50.00
- C.
$100.00
- D.
$150.00
- 2.Qwest/Centurylink internet is a high-speed cable internet connection.
- A.
True
- B.
False
- 3.With Qwest, we use the OE (Order Entry) tool, as well as Andana to place an order.
- A.
True
- B.
False
- 4.If a customer is uncomfortable with giving out their Social Security Number they can use their Driver's License Number instead?
- A.
True
- B.
False
- 5.Which of the following states is Qwest not available?
- A.
Utah
- B.
Wyoming
- C.
Colorado
- D.
Nevada
- E.
Washington
- 6.How much does the modem cost to lease?
- A.
$8.99
- B.
$5.99
- C.
$6.95
- D.
$7.99
- 7.Which phone package qualifies the customer for the 3-year price lock with high-speed internet?
- A.
Century Link Home Phone
- B.
Century Link Home Phone Plus
- C.
Century Link Home Phone Unlimited
- D.
All of the above
- 8.What is the sales code for Washington when calling TPI?
- A.
CLKH2AC
- B.
CLKH3AC
- C.
CLKH4AC
- D.
Sales code is on ANDANA
- 9.How much does @Ease Standard cost? (Out of promotion)
- A.
$9.99
- B.
$14.99
- C.
$19.99
- 10.
How do you correct this error?- A.
NO service is available
- B.
Make up a city name
- C.
Tell the customer they are dumb because they don't know their address
- D.
Correct the city spelling; add the "I" in city
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