iPhone Product Customer Service! Trivia Questions Quiz

7 Questions | Total Attempts: 74
SettingsSettingsSettings
Please wait...
iPhone Product Customer Service! Trivia Questions Quiz

Are you planning to be part of the iPhone product customer service team? Well, there are different issues you will be expected to deal with, and the quiz below will test out if you have what it take to be a member of the team. Do give it a shot and be a step closer to the job you desire.

Questions and Answers
  • 1. 
    Your customer wants to run Windows on their Mac. You suggest the latest version of Parallels, which is version ___?
    • A. 

      7

    • B. 

      8

    • C. 

      9

    • D. 

      Version?

  • 2. 
    During the process of selling Applecare+ for the iPhone, you must take the customer to our service team to active the Applecare with Apple.
    • A. 

      True

    • B. 

      False

  • 3. 
    What is the quickest way to get an iPhone for a customer when it's not in stock?
    • A. 

      Send the customer to a Verizon store.

    • B. 

      Email your manager to place an order.

    • C. 

      Setup an order through Iconic

  • 4. 
    If a customer is paying for their order with a credit card, we can only ask for their name and phone number before placing the order.
    • A. 

      True

    • B. 

      You cannot ask for any information beyond what is listed on the credit card until we have charged the card. (California only)

  • 5. 
    Collecting a customer's email address into our system offers the customer:
    • A. 

      A digital copy of their invoice

    • B. 

      Sign them up for the latest deals from MacMall

    • C. 

      A free MacMall stylus

    • D. 

      A better chance to win the lottery.

  • 6. 
    If we just received our stock delivery on Friday and you want to order something for a customer, how soon can we order this?
    • A. 

      Next week for arrival the following week

    • B. 

      Immediately to arrive as soon as possible

    • C. 

      I don't know

  • 7. 
    We offer a wide product mix that works well for many professional industries including:
    • A. 

      Film and Video

    • B. 

      Print and photo

    • C. 

      Legal

    • D. 

      Web design

    • E. 

      App Development

    • F. 

      Real Estate

    • G. 

      Architecture

Related Topics
More Iphone Quizzes
What Iphone 11 Color Should I Get Quiz
What Iphone 11 Color Should I Get Quiz

Having an I Phone is a pride in itself. It has become one of the most purchased mobile phones all over the world. But did you ever face this question in your mind "what I phone color should I get?", if yes. then...

Questions: 10  |  Attempts: 3985   |  Last updated: Aug 18, 2021
  • Sample Question
    What defines you the best?
The Tough I-phone Quiz
The Tough I-phone Quiz

This is a very interesting quiz about Iphones.Try it out to see how well you know the I-phone!

Questions: 7  |  Attempts: 1585   |  Last updated: Nov 19, 2019
  • Sample Question
    : What is the screen size of I-Phone?
How Well Do You Know Apple's Iphones?
How Well Do You Know Apple's Iphones?

Apple's Iphone is one of the most popular phones in the world today,It is said to have brought a tremendous change in the world of mobiles. We use it and enjoy it, but how well do we know the circumstances behind its...

Questions: 10  |  Attempts: 783   |  Last updated: Oct 20, 2020
  • Sample Question
    What is the name of the owner of Apple inc.?
More Iphone Quizzes
Featured Quizzes
Are You Ready For IQ Quiz Are You Ready For IQ Quiz
Hunter x Hunter Nen Test: What is Your Nen Personality? Hunter x Hunter Nen Test: What is Your Nen Personality?
Which TikToker Are You Quiz Which TikToker Are You Quiz
Pottermore Sorting Hat Quiz Pottermore Sorting Hat Quiz
Types of Sentences Quiz Types of Sentences Quiz
Are You Really Best Friends? Take The Quiz & Prove It Are You Really Best Friends? Take The Quiz & Prove It
Back to Top Back to top