Modules Of Marketing! Trivia Questions Quiz

Short weighting refers to the practice of deliberately manipulating the scales used for weighing in order to give the appearance of a lower weight than the actual weight. This can be done to cheat customers by providing them with less product than they are paying for. It is a deceptive tactic often used in businesses that sell goods by weight, such as grocery stores or markets. By engaging in short weighting, the seller can increase their profits by reducing the amount of product they give to customers while still charging the full price.

Short changing refers to the practice of merchants giving goods as change for an amount paid, instead of providing the correct amount of legal tender. This can occur when a merchant intentionally gives less money back to the customer, or when they substitute goods for money without the customer's consent. It is a deceptive practice that aims to cheat customers out of their rightful change.

Presidential decree no. 231 as amended mandates that all balances or scales, weights, and measures should undergo proper calibration and sealing. This ensures accuracy and fairness in commercial transactions, as calibrated and sealed instruments provide reliable measurements. By enforcing this requirement, the decree aims to protect consumers from fraudulent practices and maintain the integrity of trade.

The Department of Trade and Industry is the correct answer because it is responsible for handling any report of consumer rights violations. This government agency is tasked with promoting and protecting the rights of consumers in the Philippines. They enforce consumer protection laws, investigate complaints, and take appropriate action against businesses or individuals found to be violating consumer rights.

Environmental awareness refers to the understanding and recognition of the impact of human activities on the environment. It involves being conscious of the consequences of consumption, such as the depletion of natural resources and the degradation of the physical environment. By being environmentally aware, individuals take responsibility for their actions and make informed choices to minimize their negative impact on the environment. This includes practicing sustainable behaviors, supporting conservation efforts, and advocating for environmental protection.

Companies establish a separate division for Consumer Affairs in order to effectively handle and address consumer inquiries, complaints, and suggestions. This division is responsible for ensuring that customers' concerns are heard and resolved promptly, which helps to maintain customer satisfaction and loyalty. By having a dedicated department for consumer affairs, companies can prioritize and streamline the process of addressing consumer feedback, ultimately improving their overall customer service and reputation.

This answer suggests that the given statement is referring to a situation where the product is being misrepresented, either in terms of its character, value, properties, or conditions. This misrepresentation is likely happening through fraudulent advertising, where false or misleading information is being used to promote the product.

not-available-via-ai

Republic Act 3740 is a law that protects consumers from unscrupulous importers, manufacturers, repackagers, dealers, and advertisers who deliberately misrepresent their products through mislabeling or misbranding. This law ensures that consumers are not deceived or misled by false information or misleading packaging of products. It aims to promote fair trade practices and hold accountable those who engage in deceptive practices in the market.

Mislabeling refers to the act of providing incorrect or misleading information on a product's container or package. This can involve false claims, inaccurate ingredient lists, or misleading instructions. It is a form of deceptive information that can mislead consumers and potentially harm them. Mislabeling can occur due to human error, negligence, or intentional fraudulent practices. It is important for companies to ensure accurate labeling to maintain consumer trust and comply with regulations.

Formal consumer education refers to the type of consumer education that is integrated into the school curriculum. It is a structured and organized form of education that is delivered through formal channels such as classrooms and educational institutions. This type of consumer education ensures that students receive a comprehensive understanding of consumer rights, responsibilities, and skills. It is a systematic approach to educate and empower students to make informed decisions as consumers.

The company showed a response of product improvements. This can be inferred from the statement that the manufacturers have made more features of products that have not been seen before. This indicates that the company is continuously working on enhancing their products and introducing new features to meet consumer needs and expectations.

Adulteration refers to the act of debasing a pure or genuine product by imitating or counterfeiting it. This can involve adding inferior or cheaper substances to the product, diluting it, or substituting it with a different substance entirely. Adulteration is typically done to increase profits or deceive consumers by making them believe they are purchasing a higher quality product. It is a form of fraud that undermines the integrity and safety of the product, potentially causing harm to consumers.

The responsibility to be assertive implies taking action and being proactive in one's approach. It means actively speaking up for oneself, expressing opinions, and standing up for what is right. This involves taking initiative, making decisions, and taking steps towards achieving goals. By being assertive, individuals can effectively communicate their needs and desires, set boundaries, and make positive changes in their lives. Therefore, "Action" is the correct answer as it aligns with the concept of taking responsibility and being proactive.

Critical awareness refers to the ability to analyze and evaluate information, ideas, and situations in a thoughtful and discerning manner. It involves being attentive and vigilant in understanding the uses, prices, and quality of goods and services used. This responsibility requires individuals to question and challenge prevailing norms and practices, and to make informed decisions based on careful consideration and understanding. By being critically aware, individuals can protect themselves from exploitation and make choices that align with their values and priorities.

The principle of "Buyers right to be heard" is applied here. By printing their contact number or email on their products, companies are providing a platform for consumers to voice their comments or suggestions. This allows consumers to have a say in the products they purchase and gives them the opportunity to provide feedback for improvements.

Solidarity refers to the unity and support among individuals or groups with a common interest or goal. In the context of organizing consumers and developing strength and influence, solidarity implies the need for individuals to come together and work collectively to bring about positive change. By standing together and supporting one another, consumers can create a powerful force that can influence policies, demand better products and services, and advocate for their rights. Solidarity enables consumers to have a stronger voice and achieve their objectives more effectively.

The company's response to consumerism is shown by providing more and better information to consumers. By publishing institutional materials, booklets, or brochures on the use and care of their products, the company aims to educate and inform consumers about their products. This demonstrates a commitment to transparency and empowering consumers with the knowledge they need to make informed purchasing decisions.

The question asks about the offices where reports of violations to consumerism can be filed. The correct answer includes the options of filing the report with the Local Provincial Governor, Local City or Municipal Mayor, and Provincial or Regional DTI offices. These offices are responsible for overseeing consumer protection and addressing consumer complaints at the local and regional levels. The Bureau of Food and Drugs may also be involved in addressing specific violations related to food and drugs, but it is not listed as an option in the correct answer.

Consumer education aims to empower consumers by providing them with the knowledge and skills necessary to make informed decisions about their purchases. It helps consumers manage their resources, such as money, time, and energy, in order to achieve maximum satisfaction. Additionally, consumer education aims to make consumers more knowledgeable and discerning in their buying decisions, enabling them to make wise choices when purchasing goods and services. Lastly, consumer education also seeks to improve the economic status of consumers by equipping them with the necessary tools to navigate the marketplace effectively and protect their rights as consumers.

Consumerism is the correct answer because it refers to the idea that consumers have the power to influence the market and make choices based on their preferences and needs. It is the buyer's expression of opinions through their purchasing decisions, which helps to create a balance of power between buyers and sellers. Consumerism promotes the idea that consumers should be aware of their rights and educated about their choices, leading to an equal balance of power in the marketplace.

The Department of Local Government, DOST (Department of Science and Technology), and DTI (Department of Trade and Industry) are tasked with the implementation of PD 231. This means that these agencies are responsible for carrying out the provisions and requirements of PD 231, ensuring its effective execution and enforcement.

Misbranding is the correct answer because if a product's statement on its label is false or misleading, it can be considered as misbranding. This means that the product is not accurately labeled or represented, which can deceive consumers. Adulteration refers to the contamination or impurity of a product, while fraudulent refers to intentional deception or dishonesty, which may or may not involve misbranding.

The labels of commodities in the packaging of a product should include the brand name, trade mark, country of origin, name and address of the manufacturer, physical or chemical composition, and metric net contents or weight of the product. These details provide important information for consumers, such as the identity of the product, where it was made, who made it, what it contains, and how much of it is in the packaging. This helps consumers make informed decisions and ensures transparency in the marketplace.

The basic consumer rights include the right to basic needs, such as access to food, clothing, and shelter. The right to safety ensures that consumers are protected from hazardous products or services. The right to choose allows consumers to have a variety of options and make informed decisions. The right to be informed ensures that consumers have access to accurate information about products and services. The right to be heard gives consumers the opportunity to voice their opinions and concerns. However, the right to sell things and the right to vote are not considered basic consumer rights.

Most companies nowadays create a separate consumer affairs division to tackle consumer related issues. This division is responsible for addressing and resolving customer complaints, handling product inquiries, and ensuring customer satisfaction. By having a dedicated division, companies can effectively respond to the growing demand for consumerism and prioritize customer needs. This approach allows companies to focus on providing excellent customer service and building strong relationships with their consumers.

Consumers should canvas prices before buying to ensure they are getting the best deal and not being overcharged. They should also buy from outlets with a reputation for integrity, as this reduces the risk of purchasing counterfeit or fraudulent products. Additionally, buying only quality goods within their budget helps to ensure that they are not being scammed with low-quality or fake items.

Adulteration, misbranding, deceptive labeling, and untruthful advertising are all considered as fraud in consumerism. Adulteration refers to the act of adding inferior or harmful substances to products, making them impure or of lower quality. Misbranding occurs when a product is labeled with false or misleading information about its ingredients, origin, or benefits. Deceptive labeling involves using misleading or false labels to deceive consumers about the product's characteristics or qualities. Untruthful advertising refers to the act of making false or exaggerated claims about a product's features or benefits in order to deceive consumers.

Consumerism has led to companies recognizing the "right to be heard" of consumers, which has resulted in better communication between the company and its customers. This means that companies are more open to listening to customer feedback, suggestions, and complaints, and taking them into consideration. This improved communication allows for a better understanding of customer needs and preferences, leading to more effective problem-solving and customer satisfaction.

The report should include the name, address, and contact number of the consumer reporting the violations, as well as the name, address, and contact number of the firm involved in the violations. Additionally, the report should provide details about the acts or omissions that constitute the offense and any other relevant information about the violations.

The Bureau of Product Standards screens toilet soap, detergent bars, toothpaste, papers, and bananas before they are sold. This means that these products undergo a quality control process to ensure that they meet the required standards and are safe for consumers. The screening process may involve testing for ingredients, labeling requirements, and overall product quality. Shoes and appliances are not mentioned as being screened by the Bureau of Product Standards, so they may not undergo the same level of quality control.

Non-formal consumer education refers to educational materials and programs that are not part of a formal school curriculum. The given answer options all represent non-formal consumer education. Literature in the form of catalogs, pamphlets, leaflets, and posters can provide information and education to consumers outside of a formal educational setting. Public service releases, such as news and articles, can also serve as a source of consumer education. Adult education programs in the form of demonstrations, symposiums, or seminars are designed to educate consumers on various topics, including consumer rights and responsibilities.

The use of improperly calibrated scales violates the laws on weights and measures because it can result in inaccurate measurements. Similarly, the use of tempered or defective scales is also a violation as it can manipulate the readings and lead to unfair practices. Short weighting refers to intentionally providing less weight than what is stated, which is also a violation. However, "short changing" and "short numbering" do not directly relate to violations on laws on weights and measures, so they are not considered violations in this context.

Consumerism has led to promotions becoming more carefully prepared to advertise. This is because consumers are now more informed and skeptical, and they demand honesty in advertisements. To meet these expectations, promotions now show testimonials and real-life experiences, making them more truthful. Advertisers have to put in more effort to create advertisements that are convincing and trustworthy. This includes ensuring that the information presented is accurate and relevant to the consumers. As a result, promotions are now more carefully prepared to advertise the products or services, taking into consideration the needs and preferences of the consumers.

Consumer education is necessary because many sellers commit fraud, which means that they engage in deceptive practices or dishonest behavior. Additionally, the majority of business owners ignore consumer interest, showing a lack of concern for their customers' needs and wants. Furthermore, the buying process becomes complex due to the presence of many brands, making it difficult for consumers to make informed decisions. This highlights the importance of consumer education in order to protect consumers from fraud, ensure business owners prioritize consumer interest, and help consumers navigate the complex marketplace.

When a violation appears to have been committed, the consumer has the option to submit either a written report or a verbal report. A written report involves documenting the details of the violation in writing, while a verbal report involves communicating the information verbally. Both options allow the consumer to report the violation and provide necessary information for further action to be taken. However, a sign report and a news report are not mentioned as possible options for the consumer to submit in this scenario.

Fraudulent advertising and misbranding both involve deceptive practices related to the value and character of a product. However, the main difference lies in the specific nature of the deception. Fraudulent advertising refers to misrepresenting the value and character of a product through various promotional means, such as misleading claims or false testimonials. On the other hand, misbranding specifically pertains to deceptive information displayed or written on the product container, such as inaccurate labeling or misleading packaging.

Adulteration refers to the act of adding impure or inferior substances to a product in order to deceive consumers. The given answer correctly identifies three examples of adulteration. Putting fresh blood to the gills of fish to appear fresh is a common practice to make stale fish look fresh. Adding water to vinegar is done to increase its volume and reduce the concentration of acetic acid. Lastly, heating old "balut" (a fertilized duck egg) again is done to make it appear fresh, even though it may have been stored for a long time.

Consumerism is a social and economic ideology that emphasizes the rights and power of consumers. It gives buyers the right to express their opinion of a certain product, allowing them to provide feedback and reviews. Additionally, consumerism gives buyers democracy when they feel dissatisfied with a certain product, empowering them to voice their concerns and demand improvements. It also recognizes the importance of consumer education, providing consumers with the right to be informed and educated about their purchasing decisions.

Consumer interest is often overlooked by many companies, which leads to a lack of understanding and awareness among consumers. This lack of attention to consumer interest creates a need for consumer education to ensure that individuals are informed and empowered when making purchasing decisions. By focusing on consumer interest, companies can better understand and cater to the needs and preferences of their target audience, ultimately leading to improved customer satisfaction and loyalty.

Misbranding refers to the act of falsely representing a product in terms of its origin, quality, or ingredients. Putting fake perfumes in original and branded containers is misbranding because it involves misleading consumers into believing that they are purchasing genuine products. Similarly, stating a weight on a container that is more than the actual weight is also misbranding as it deceives consumers about the quantity of the product they are buying.