2014- Oe - Northrup Grumman - Sa
Please take this quiz after viewing the Northrup Grumman's Transition training.
- 1.When does Northrup Grumman transition?
- A.
July 1st
- B.
August 1st
- C.
September 1st
- D.
January 1st
- 2.What is the name associated with the group funding account?
- A.
RHRA
- B.
HRA
- C.
RRA
- 3.What can the reimbursement account be used for?
- A.
Premiums Only
- B.
Out of Pocket Expenses
- C.
All 213d
- D.
Premiums Only including Part B Premiums
- 4.What are the 3 different funding amounts?
- A.
$1200, $1800, $2160
- B.
$1200, $2160, $2700
- C.
$1800, $2000, $2200
- D.
$1800, $2160, $2700
- 5.There are some participants who may have an end date to funding.
- A.
True
- B.
False
- 6.Funding the retirees should be referred to as “credits” and not “dollars”
- A.
True
- B.
False
- 7.Who can enroll in a Kaiser individual plan?
- A.
Only participants losing the Kaiser Group plan
- B.
Any participant regardless if previously enrolled in the Kaiser Group plan
- 8.How do we designate that participants are choosing to enroll in Kaiser coverage?
- A.
Disposition call as “Calling to activate HRA”
- B.
Documenting in “Other Coverage” tab in customer record
- C.
Chatting InfoSource to add a Kaiser plan to their profile
- D.
Both A&B
- 9.What’s the process for address changes?
- A.
3-way call to NGC benefits center or provide the benefits center phone number
- B.
Refer them back to directions included in the announcement letter
- C.
Create a RightNow incident
- 10.When will we know about carryover balances for retirees with the Anthem CDHP plan?
- A.
July 1st
- B.
August 1st
- C.
October 1st
- D.
November 1st
- 11.NGC offers Catastrophic Rx coverage
- A.
True
- B.
False
- 12.What’s the enrollment requirement for funding
- A.
Must enroll in a Medical Plan through OneExchange or Kaiser
- B.
Must enroll in a Medical and/or Rx plan through OneExchange or Kaiser
- C.
Automatically Qualified
- D.
Must Contact OneExchange
- 13.For what segment do we need to understand the transition of care process?
- A.
Losing Medical and Rx
- B.
Losing Medical Only
- C.
Losing Rx Only
- D.
Kaiser
- E.
All of the above
- 14.What is the current process for someone needing transition of care assistance?
- A.
Advise retirees to call OneExchange once they receive their cards
- B.
Coordinate transition plans during enrollment process
- C.
Transfer to CSR to coordinate transition after completing enrollment
- D.
Create a RightNow incident
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