2014- Oe - Northrup Grumman - Sa

14 Questions | Total Attempts: 1158

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2014- Oe - Northrup Grumman - Sa

Please take this quiz after viewing the Northrup Grumman's Transition training.


Questions and Answers
  • 1. 
    When does Northrup Grumman transition?
    • A. 

      July 1st

    • B. 

      August 1st

    • C. 

      September 1st

    • D. 

      January 1st

  • 2. 
    What is the name associated with the group funding account?
    • A. 

      RHRA

    • B. 

      HRA

    • C. 

      RRA

  • 3. 
    What can the reimbursement account be used for?
    • A. 

      Premiums Only

    • B. 

      Out of Pocket Expenses

    • C. 

      All 213d

    • D. 

      Premiums Only including Part B Premiums

  • 4. 
    What are the 3 different funding amounts?
    • A. 

      $1200, $1800, $2160

    • B. 

      $1200, $2160, $2700

    • C. 

      $1800, $2000, $2200

    • D. 

      $1800, $2160, $2700

  • 5. 
    There are some participants who may have an end date to funding.
    • A. 

      True

    • B. 

      False

  • 6. 
    Funding the retirees should be referred to as “credits” and not “dollars”
    • A. 

      True

    • B. 

      False

  • 7. 
    Who can enroll in a Kaiser individual plan?
    • A. 

      Only participants losing the Kaiser Group plan

    • B. 

      Any participant regardless if previously enrolled in the Kaiser Group plan

  • 8. 
    How do we designate that participants are choosing to enroll in Kaiser coverage?
    • A. 

      Disposition call as “Calling to activate HRA”

    • B. 

      Documenting in “Other Coverage” tab in customer record

    • C. 

      Chatting InfoSource to add a Kaiser plan to their profile

    • D. 

      Both A&B

  • 9. 
    What’s the process for address changes?
    • A. 

      3-way call to NGC benefits center or provide the benefits center phone number

    • B. 

      Refer them back to directions included in the announcement letter

    • C. 

      Create a RightNow incident

  • 10. 
    When will we know about carryover balances for retirees with the Anthem CDHP plan?
    • A. 

      July 1st

    • B. 

      August 1st

    • C. 

      October 1st

    • D. 

      November 1st

  • 11. 
    NGC offers Catastrophic Rx coverage
    • A. 

      True

    • B. 

      False

  • 12. 
    What’s the enrollment requirement for funding
    • A. 

      Must enroll in a Medical Plan through OneExchange or Kaiser

    • B. 

      Must enroll in a Medical and/or Rx plan through OneExchange or Kaiser

    • C. 

      Automatically Qualified

    • D. 

      Must Contact OneExchange

  • 13. 
    For what segment do we need to understand the transition of care process?
    • A. 

      Losing Medical and Rx

    • B. 

      Losing Medical Only

    • C. 

      Losing Rx Only

    • D. 

      Kaiser

    • E. 

      All of the above

  • 14. 
    What is the current process for someone needing transition of care assistance?
    • A. 

      Advise retirees to call OneExchange once they receive their cards

    • B. 

      Coordinate transition plans during enrollment process

    • C. 

      Transfer to CSR to coordinate transition after completing enrollment

    • D. 

      Create a RightNow incident

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