Costco Demos- Formula Street
All ambassadors are required to take and pass this quiz prior to working Costco demos for Heineken USA and Formula Street Inc
Questions and Answers
- 1.
In a few sentences what is the goal of every Costco demo?
- 2.
List 3 brand facts for the Heineken Brand you are selling:
- 3.
Upon arriving at your Costco location, who should check in with?
- A.
Store Manager
- B.
Merch Manager
- C.
Produce Manager
- D.
No one, just locate the display and set up
Correct Answer
B. Merch ManagerExplanation
Upon arriving at a Costco location, the person who should check in is the Merch Manager. This is because the Merch Manager is responsible for overseeing the merchandise and ensuring its proper display and setup. They would need to coordinate with the store staff and communicate any specific instructions or requirements for the display.Rate this question:
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- 4.
I am expected to arrive _______ minutes prior to my shift, to allow for me to check in with the manager, locate the product, and set up my table and glassware
- A.
30 minutes
- B.
0 minutes
- C.
5 minutes
- D.
15 minutes
Correct Answer
D. 15 minutesExplanation
The correct answer is 15 minutes. This is the amount of time needed to check in with the manager, locate the product, and set up the table and glassware prior to the shift. Arriving 30 minutes prior may be too early, while arriving 0 or 5 minutes prior may not allow enough time for these tasks to be completed.Rate this question:
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- 5.
I should only engage with consumers who approach my table:
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Engaging only with consumers who approach the table is not an effective strategy for a business. It is important for a business to actively engage with potential customers and initiate conversations to attract more people and increase sales. By proactively approaching customers, businesses can showcase their products or services, address any concerns or queries, and create a positive and inviting atmosphere. This approach helps in building relationships, generating leads, and ultimately boosting business growth. Therefore, the statement "I should only engage with consumers who approach my table" is false.Rate this question:
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- 6.
Consumers must purchase a case in order to receive a complimentary glass:
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Consumers do not need to purchase a case in order to receive a complimentary glass.Rate this question:
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- 7.
It's ok to stand around and look bored when it's slow:
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Standing around and looking bored when it's slow is not okay because it gives a negative impression to others. It shows a lack of initiative, productivity, and professionalism. Even during slow times, it is important to find ways to stay engaged and productive, such as organizing workspaces, brainstorming ideas, or finding tasks to complete. Being proactive and showing a positive attitude, even during slow periods, demonstrates professionalism and dedication to the job.Rate this question:
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- 8.
Texting during my shift is never permitted unless it's with my Formula Field Manager:
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement suggests that texting during the shift is allowed only if it is related to work and with the Formula Field Manager. This implies that there are specific circumstances where texting is permitted, indicating that the statement is true.Rate this question:
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- 9.
It’s our hope that your presence at each Costco building will add to the members’ positive shopping experience. Thus, we do not want to “________” the member. Rather, we would like to help consumers make an informed beer purchase through encouragement to make Heineken USA Brands their premium choice
Correct Answer
hard sellExplanation
The phrase "hard sell" means aggressively promoting or persuading someone to buy a product or service. In this context, the explanation suggests that the company does not want to use aggressive tactics to promote Heineken USA Brands to customers. Instead, they want to provide information and encouragement to help customers make an informed choice.Rate this question:
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 20, 2023Quiz Edited by
ProProfs Editorial Team -
Mar 20, 2014Quiz Created by
Varmas
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