Costco Demos- Formula Street

1. It's ok to stand around and look bored when it's slow:

True

False

Standing around and looking bored when it's slow is not okay because it gives a negative impression to others. It shows a lack of initiative, productivity, and professionalism. Even during slow times, it is important to find ways to stay engaged and productive, such as organizing workspaces, brainstorming ideas, or finding tasks to complete. Being proactive and showing a positive attitude, even during slow periods, demonstrates professionalism and dedication to the job.

Explanation

Standing around and looking bored when it's slow is not okay because it gives a negative impression to others. It shows a lack of initiative, productivity, and professionalism. Even during slow times, it is important to find ways to stay engaged and productive, such as organizing workspaces, brainstorming ideas, or finding tasks to complete. Being proactive and showing a positive attitude, even during slow periods, demonstrates professionalism and dedication to the job.

2. Texting during my shift is never permitted unless it's with my Formula Field Manager:

True

False

The statement suggests that texting during the shift is allowed only if it is related to work and with the Formula Field Manager. This implies that there are specific circumstances where texting is permitted, indicating that the statement is true.

Explanation

The statement suggests that texting during the shift is allowed only if it is related to work and with the Formula Field Manager. This implies that there are specific circumstances where texting is permitted, indicating that the statement is true.

3. It's our hope that your presence at each Costco building will add to the members' positive shopping experience. Thus, we do not want to "________" the member. Rather, we would like to help consumers make an informed beer purchase through encouragement to make Heineken USA Brands their premium choice

The phrase "hard sell" means aggressively promoting or persuading someone to buy a product or service. In this context, the explanation suggests that the company does not want to use aggressive tactics to promote Heineken USA Brands to customers. Instead, they want to provide information and encouragement to help customers make an informed choice.

Explanation

The phrase "hard sell" means aggressively promoting or persuading someone to buy a product or service. In this context, the explanation suggests that the company does not want to use aggressive tactics to promote Heineken USA Brands to customers. Instead, they want to provide information and encouragement to help customers make an informed choice.

Submit

4. I am expected to arrive _______ minutes prior to my shift, to allow for me to check in with the manager, locate the product, and set up my table and glassware

30 minutes

0 minutes

5 minutes

15 minutes

The correct answer is 15 minutes. This is the amount of time needed to check in with the manager, locate the product, and set up the table and glassware prior to the shift. Arriving 30 minutes prior may be too early, while arriving 0 or 5 minutes prior may not allow enough time for these tasks to be completed.

Explanation

The correct answer is 15 minutes. This is the amount of time needed to check in with the manager, locate the product, and set up the table and glassware prior to the shift. Arriving 30 minutes prior may be too early, while arriving 0 or 5 minutes prior may not allow enough time for these tasks to be completed.

5. I should only engage with consumers who approach my table:

True

False

Engaging only with consumers who approach the table is not an effective strategy for a business. It is important for a business to actively engage with potential customers and initiate conversations to attract more people and increase sales. By proactively approaching customers, businesses can showcase their products or services, address any concerns or queries, and create a positive and inviting atmosphere. This approach helps in building relationships, generating leads, and ultimately boosting business growth. Therefore, the statement "I should only engage with consumers who approach my table" is false.

Explanation

Engaging only with consumers who approach the table is not an effective strategy for a business. It is important for a business to actively engage with potential customers and initiate conversations to attract more people and increase sales. By proactively approaching customers, businesses can showcase their products or services, address any concerns or queries, and create a positive and inviting atmosphere. This approach helps in building relationships, generating leads, and ultimately boosting business growth. Therefore, the statement "I should only engage with consumers who approach my table" is false.

6. Consumers must purchase a case in order to receive a complimentary glass:

True

False

Consumers do not need to purchase a case in order to receive a complimentary glass.

Explanation

Consumers do not need to purchase a case in order to receive a complimentary glass.

7. Upon arriving at your Costco location, who should check in with?

Store Manager

Merch Manager

Produce Manager

No one, just locate the display and set up

Upon arriving at a Costco location, the person who should check in is the Merch Manager. This is because the Merch Manager is responsible for overseeing the merchandise and ensuring its proper display and setup. They would need to coordinate with the store staff and communicate any specific instructions or requirements for the display.

Explanation

Upon arriving at a Costco location, the person who should check in is the Merch Manager. This is because the Merch Manager is responsible for overseeing the merchandise and ensuring its proper display and setup. They would need to coordinate with the store staff and communicate any specific instructions or requirements for the display.