Employee Grievance Trivia Quiz

10 Questions | Attempts: 2501

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Employee Grievance Trivia Quiz - Quiz

Employee grievance management is an essential procedure that needs to be dealt with in any workplace. Our ' Employee Grievance Trivia Quiz ' tests your knowledge about it. The workplace is a tremendous opportunity to meet new people; however, schedule & personality conflicts can cause lots of distress. Take the quiz below and see how much you know about employee grievance management. If you're an HR trainee, this quiz is an excellent opportunity to learn; moreover, this quiz can be taken by any individual who wishes to learn more about healthy workplace culture. Good Luck!


Questions and Answers
  • 1. 
    After the investigation of a complaint, the results will be documented and a copy of the decision will be sent to the staff member who reported the complaint and the reported offender within            days of completion of the investigation, along with information on how to appeal the decision if appropriate. 
    • A. 

      Five

    • B. 

      Seven

    • C. 

      Ten

  • 2. 
    Formal communication channels that are used for resolving employee grievances are called what?
    • A. 

      Grievances procedures

    • B. 

      Grievances attribution

    • C. 

      Grievances ratification

    • D. 

      None of the above

  • 3. 
    If an employee is uncomfortable submitting a grievance to their supervisor he or she is free to submit it to:
    • A. 

      A manager

    • B. 

      An administrator

    • C. 

      A Board Member

    • D. 

      The Compliance Officer

  • 4. 
    In the event an employee believes that he or she has been aggrieved, the employee has       business days from the date on which the incident occurred to submit a written statement of the grievance to the employee’s immediate non-clinical supervisor for resolution.
    • A. 

      Five

    • B. 

      Ten

    • C. 

      Two

    • D. 

      Seven

  • 5. 
    Staff members, including any staff member determined to be an offender, may appeal any decision reached as a result of the investigation of a grievance complaint by providing additional information that may not have been considered as part of the original investigation.  
    • A. 

      True

    • B. 

      False

  • 6. 
    If a complaint is deemed to have merit, appropriate corrective remedies will immediately be made that address the specific issues outlined in the complaint.  In addition, appropriate disciplinary action may also be taken against the offender, up to and including termination of employment.  All corrective measures and/or disciplinary actions taken will be documented and included in the personnel file of the offender.
    • A. 

      True

    • B. 

      False

  • 7. 
    Information received about grievances will be handled in a responsible manner and will be kept confidential, even if the disclosure of such information is needed for the investigation of the complaint. 
    • A. 

      True

    • B. 

      False

  • 8. 
    Grievances can be generated in the following area(s):
    • A. 

      Violation of personnel practices

    • B. 

      Disagreement with disciplinary action which has been taken

    • C. 

      All of the above

    • D. 

      None of the above

  • 9. 
    Grievances will be investigated within           days by the person who received the complaint or, if appropriate, by the Compliance Officer. 
    • A. 

      Seven

    • B. 

      Ten

    • C. 

      Fourteen

    • D. 

      Three

  • 10. 
    The training method, which essentially combines on-the-job training and classroom training, is called
    • A. 

      Internships

    • B. 

      Distance learning

    • C. 

      School to work transition

    • D. 

      Training period

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