The Ultimate NHA Certification Exam Preparation Quiz!

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The Ultimate NHA Certification Exam Preparation Quiz! - Quiz

Are you ready for the ultimate NHA certification exam preparation quiz? The National Healthcare Association (NHA) is a certification agency for healthcare workers in America. A healthcare worker delivers care services to the sick and ailing directly as doctors and nurses or indirectly as aides, helpers, laboratory technicians, or even medical waste handlers. Want to know more about NHA? Take up the quiz and get to learn about it. If you like this quiz, do not forget to share it with your friends and family. All the best to you with this quiz.


Questions and Answers
  • 1. 

    Nephritis is a disease of the:

    • A.

      Knees

    • B.

      Lungs

    • C.

      Bones

    • D.

      Kidneys

    Correct Answer
    D. Kidneys
    Explanation
    Nephritis is a disease that specifically affects the kidneys. It is characterized by inflammation of the kidney tissue, which can lead to various symptoms such as blood in the urine, high blood pressure, and swelling in the legs or face. The other options, knees, lungs, and bones, are not related to nephritis and do not exhibit the same symptoms or pathology associated with kidney disease.

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  • 2. 

    The major objective of the applicant interview is to encourage the applicant to reveal as much information as possible regarding all of the following except his or her:

    • A.

      Ability

    • B.

      Attitude

    • C.

      Reliability

    • D.

      Political and religious beliefs

    Correct Answer
    D. Political and religious beliefs
    Explanation
    The major objective of the applicant interview is to encourage the applicant to reveal as much information as possible regarding their ability, attitude, and reliability. This helps the interviewer assess whether the applicant is a good fit for the position. However, political and religious beliefs are not relevant to job performance and should not be considered during the interview process.

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  • 3. 

    Patients are most easily encouraged to participate in those activities that:

    • A.

      Are very simple

    • B.

      Provide income

    • C.

      Are shared with relatives

    • D.

      Are personally satisfying

    Correct Answer
    D. Are personally satisfying
    Explanation
    Patients are most easily encouraged to participate in activities that are personally satisfying because these activities align with their own interests, preferences, and values. When individuals find joy, fulfillment, and a sense of purpose in an activity, they are more likely to engage in it willingly and consistently. Personal satisfaction also enhances motivation, making individuals more likely to overcome challenges and setbacks. Engaging in personally satisfying activities can positively impact mental well-being, promote self-esteem, and contribute to overall happiness and satisfaction in life.

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  • 4. 

    The primary advantage of 8/80 schedule is that helps with:

    • A.

      Payroll records

    • B.

      More adequate staff scheduling

    • C.

      Assignment of duties

    • D.

      Preventing absenteeism

    Correct Answer
    B. More adequate staff scheduling
    Explanation
    The primary advantage of an 8/80 schedule is that it allows for more adequate staff scheduling. This means that the schedule can be structured in a way that ensures there are enough employees available to cover the workload at any given time. This can help prevent understaffing and ensure that tasks and responsibilities are properly assigned and completed. By having a more efficient and effective staff schedule, the organization can improve productivity and meet the demands of the business more effectively.

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  • 5. 

    Performance evaluations should be done at least:

    • A.

      Quarterly

    • B.

      Semi-annually

    • C.

      Annually

    • D.

      As needed

    Correct Answer
    C. Annually
    Explanation
    Performance evaluations should be done annually to assess an employee's performance over the course of a year. This timeframe allows for a comprehensive review of the employee's accomplishments, areas for improvement, and goal setting for the upcoming year. Annual evaluations provide a structured opportunity for feedback, recognition, and development discussions between the employee and their supervisor. It also ensures that performance expectations are aligned with organizational goals and helps in identifying any training or development needs. Regular evaluations help in promoting employee growth, improving performance, and maintaining a motivated workforce.

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  • 6. 

    The social work designee should be expected to:

    • A.

      Assign and supervise volunteers

    • B.

      Assist resident and family to use community resources

    • C.

      Assist nursing service when needed

    • D.

      Assist patient activities coordinator with recreational activities

    Correct Answer
    B. Assist resident and family to use community resources
    Explanation
    The social work designee should be expected to assist residents and their families in utilizing community resources. This could include helping them access services such as counseling, support groups, or financial assistance programs. By providing this support, the social work designee can help improve the overall well-being and quality of life for residents and their families.

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  • 7. 

    When an employee makes a mistake, he or she should be corrected:

    • A.

      At a staff meeting

    • B.

      Immediately and in private

    • C.

      Off the job on the employee's time

    • D.

      Only after the matter becomes serious

    Correct Answer
    B. Immediately and in private
    Explanation
    When an employee makes a mistake, it is important to correct them immediately and in private. This approach allows for timely feedback and ensures that the employee's confidence and self-esteem are not negatively impacted in front of their colleagues. Correcting the mistake privately also promotes open communication and helps to maintain a positive working relationship between the employee and the supervisor. By addressing the issue promptly and privately, the supervisor can provide guidance and support to help the employee learn from their mistake and improve their performance.

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  • 8. 

    To fund the amount paid for salaries on a complete financial report, the administrator should look at the:

    • A.

      Sales journal

    • B.

      Balance sheet

    • C.

      Statement of funds

    • D.

      Income and expenses

    Correct Answer
    D. Income and expenses
    Explanation
    To fund the amount paid for salaries on a complete financial report, the administrator should look at the income and expenses. This is because the income and expenses statement provides a comprehensive overview of the organization's revenue and expenses over a specific period. By analyzing this statement, the administrator can determine the available funds and make informed decisions regarding salary payments. The sales journal only tracks sales transactions, the balance sheet provides a snapshot of the organization's financial position, and the statement of funds may not provide the necessary details about income and expenses.

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  • 9. 

    Isolation rooms must be designed to accommodate all of the following except:

    • A.

      Private bath or shower

    • B.

      Call bell system

    • C.

      Private toilet and hand washing facilities

    • D.

      Single occupancy

    Correct Answer
    A. Private bath or shower
    Explanation
    Isolation rooms must be designed to accommodate all of the following except a private bath or shower. Isolation rooms are specifically designed to prevent the spread of infectious diseases, and as such, they require certain features to ensure the safety and comfort of the patient and healthcare workers. These features include a call bell system for the patient to request assistance, private toilet and hand washing facilities to maintain hygiene, and single occupancy to minimize the risk of transmission. However, a private bath or shower is not necessary in an isolation room as it may increase the risk of spreading the infection.

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  • 10. 

    Supervisors contribute most effectively to good morale in their department when they:

    • A.

      Permit only self-discipline

    • B.

      Discipline consistently and fairly

    • C.

      Are always available for consultation

    • D.

      Arrange a salary increase at regular intervals

    Correct Answer
    B. Discipline consistently and fairly
    Explanation
    Supervisors contribute most effectively to good morale in their department when they discipline consistently and fairly. This means that they enforce rules and regulations consistently without showing favoritism or bias. By doing so, supervisors create a fair and equal work environment, which promotes trust and respect among employees. Consistent and fair discipline also ensures that all employees are held accountable for their actions, which can help maintain a positive and productive work atmosphere.

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  • 11. 

    Posting means to:

    • A.

      Make an entry in a journal

    • B.

      Determine profit or loss

    • C.

      Close accounts at the end of the year

    • D.

      Transfer entries from journal to ledger

    Correct Answer
    D. Transfer entries from journal to ledger
    Explanation
    The correct answer is "transfer entries from journal to ledger." This is because posting refers to the process of transferring the information recorded in the journal to the corresponding accounts in the ledger. It involves taking the debits and credits from the journal and recording them in the appropriate ledger accounts to keep track of the financial transactions. This step is crucial in the accounting cycle as it helps in summarizing and organizing the financial information for further analysis and reporting.

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  • 12. 

    A licensed registered nurse must be on duty:

    • A.

      5 days/week with 2 days off

    • B.

      6 hours/day, 7 days/week

    • C.

      8 hours/day, 7 days/week

    • D.

      8 consecutive hours/day, 7 days/week

    Correct Answer
    D. 8 consecutive hours/day, 7 days/week
    Explanation
    A licensed registered nurse must be on duty for 8 consecutive hours each day, 7 days a week. This means that the nurse cannot have any breaks or days off within those 8 hours. This ensures that there is continuous nursing coverage for patients throughout the week.

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  • 13. 

    Overtime pay must be at least:

    • A.

      Twice as much as base pay

    • B.

      One and one-half times base pay

    • C.

      Double on holidays

    • D.

      Two and one-half times base pay

    Correct Answer
    B. One and one-half times base pay
    Explanation
    The correct answer is one and one-half times base pay. This means that an employee should receive their regular base pay plus an additional half of their base pay as overtime pay. This is a common requirement in many labor laws and is meant to provide fair compensation for employees who work more than their regular hours.

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  • 14. 

    A long term liability is an obligation that must be met:

    • A.

      Within the year

    • B.

      Usually beyond the end of the year

    • C.

      On an installment basis

    • D.

      Usually at the end of the fiscal year

    Correct Answer
    B. Usually beyond the end of the year
    Explanation
    A long term liability refers to an obligation that is not expected to be fulfilled within the current year. It typically extends beyond the end of the year and may require payment or settlement over an extended period of time. This distinguishes it from short-term liabilities that are due within the year or in the near future. Long term liabilities are often associated with loans, mortgages, or other financial obligations that have a longer repayment period.

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  • 15. 

    The most important value of complete personnel records on attendance, performance, discipline, evaluations, etc. is that they:

    • A.

      Provide a basis for objective evaluation of employees' performance

    • B.

      Provide information as a basis for terminating employees

    • C.

      Can be used to refute arguments of disgruntled employees

    • D.

      Provide compliance with Federal & State standards

    Correct Answer
    A. Provide a basis for objective evaluation of employees' performance
    Explanation
    Complete personnel records on attendance, performance, discipline, evaluations, etc. provide a basis for objective evaluation of employees' performance. By having comprehensive records, employers can accurately assess an employee's productivity, attendance, and behavior over a period of time. These records can be used as evidence during performance evaluations, promotions, or disciplinary actions. Objective evaluation helps in making fair decisions regarding employee performance, identifying areas for improvement, and rewarding high-performing employees. It also ensures transparency and consistency in the evaluation process, promoting a positive work environment.

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  • 16. 

    The diversity of needs within a specified market is correctly referred to as:

    • A.

      Marketability

    • B.

      Target marketing

    • C.

      Market segmentation

    • D.

      Diversified media campaigning

    Correct Answer
    C. Market segmentation
    Explanation
    Market segmentation refers to the process of dividing a market into distinct groups of consumers with similar characteristics, needs, and behaviors. This allows companies to tailor their marketing efforts and strategies to effectively reach and satisfy the specific needs of each segment. By recognizing the diversity of needs within a market and implementing market segmentation, businesses can increase their chances of success by delivering products or services that meet the unique requirements of different customer groups.

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  • 17. 

    The nursing home services, often used for public image building, that involves short-term stay of patients when the family needs a break is called:

    • A.

      Day care

    • B.

      Short-term care

    • C.

      Day-night care

    • D.

      Respite care

    Correct Answer
    D. Respite care
    Explanation
    Respite care refers to the nursing home services that offer short-term stays for patients when their families need a break. This type of care is often utilized for public image building. It provides temporary relief to the primary caregivers and allows them to take some time off while ensuring that their loved ones receive the necessary care and support in a nursing home setting.

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  • 18. 

    Before sitting down at the collective bargaining table, you should:

    • A.

      Decide not to meet the demands of organized labor

    • B.

      Determine possible demands and how far you will go towards meeting them

    • C.

      Put out word that you will stand firm on present benefits

    • D.

      Hav your lawyer decide what demands you should meet

    Correct Answer
    B. Determine possible demands and how far you will go towards meeting them
    Explanation
    Before sitting down at the collective bargaining table, it is important to determine possible demands and how far you are willing to go towards meeting them. This involves understanding the needs and expectations of organized labor and establishing your own limits and boundaries. By doing so, you can enter negotiations with a clear understanding of what you are willing to offer and what compromises you are prepared to make, which can help facilitate a more productive and successful bargaining process.

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  • 19. 

    The minimum amoount of square footage per bed in a multi-resident room is:

    • A.

      60

    • B.

      80

    • C.

      100

    • D.

      120

    Correct Answer
    B. 80
    Explanation
    The minimum amount of square footage per bed in a multi-resident room is 80. This means that each bed in the room should have at least 80 square feet of space. This is important to ensure that each resident has enough room to move around comfortably and have their own personal space. Having a minimum square footage requirement helps to promote a healthy and livable environment for the residents.

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  • 20. 

    Work orders are very important in the maintenance program and should include all of the following except:

    • A.

      The date

    • B.

      The location

    • C.

      The instructions on how to repair

    • D.

      The problem

    Correct Answer
    C. The instructions on how to repair
    Explanation
    Work orders are essential in a maintenance program as they provide crucial information for completing tasks efficiently. They typically include the date, location, and details about the problem that needs to be addressed. However, the instructions on how to repair are not typically included in work orders. Instead, these instructions are usually provided separately, such as in manuals or technical documents, and are referenced in the work order. Including the repair instructions directly in the work order may make it lengthy and cumbersome to read, leading to confusion and potential errors.

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  • 21. 

    Which one of the following statements in true?

    • A.

      Every department in the nursing home should have goals and objectives

    • B.

      Only the major departments in the nursing home should have goals

    • C.

      Only the owners of the facility should be concerned with objectives

    • D.

      Since goals are important there is no need to review them periodically

    Correct Answer
    A. Every department in the nursing home should have goals and objectives
    Explanation
    Every department in a nursing home should have goals and objectives in order to provide direction and focus for their work. Goals and objectives help to create a sense of purpose and guide decision-making within each department. They also promote coordination and collaboration among different departments, ensuring that everyone is working towards a common vision. By setting goals and objectives, each department can measure their progress and make necessary adjustments to improve their performance. This ultimately leads to better outcomes for the nursing home and the residents it serves.

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  • 22. 

    The number of those who need and will purchase the services offered by a facility can be determined by a:

    • A.

      Market opportunity analysis

    • B.

      Study of hospital census ratios

    • C.

      Review of existing advertisements

    • D.

      Assessment of competitive institutions

    Correct Answer
    A. Market opportunity analysis
    Explanation
    A market opportunity analysis involves evaluating the potential demand for a product or service in a specific market. It helps identify the target market, understand customer needs and preferences, assess competition, and determine the feasibility of offering the services. By conducting a market opportunity analysis, the facility can gain insights into the number of individuals who require and are likely to purchase their services, enabling them to make informed decisions and develop effective marketing strategies. It provides a comprehensive understanding of the market dynamics and helps the facility align its offerings with customer demands.

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  • 23. 

    A facility decides to install a new more efficient central air conditioning/heating system that will save $2,000 per year on utilities. Useful life of the equipment is ten years, and it will be depreciated using the straight line method. Cost of the new equipment is $18,000. Depreciation expense will be:

    • A.

      $1,800 per year for 8 years

    • B.

      $1,800 per year for 10 years

    • C.

      $2,000 per year for 9 years

    • D.

      $2,000 per year for 10 years

    Correct Answer
    B. $1,800 per year for 10 years
    Explanation
    The correct answer is $1,800 per year for 10 years. This is because the equipment has a useful life of ten years and will be depreciated using the straight-line method. Straight-line depreciation evenly distributes the cost of the equipment over its useful life, so the annual depreciation expense will be $1,800 ($18,000 divided by 10) for each of the ten years.

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  • 24. 

    Fringe benefits are usually outlined in the:

    • A.

      Job analysis

    • B.

      Job description

    • C.

      Procedure manuals

    • D.

      Personnel policies

    Correct Answer
    D. Personnel policies
    Explanation
    Personnel policies typically outline the fringe benefits that employees are entitled to. These policies provide details about the additional perks and benefits that employees receive in addition to their regular salary, such as health insurance, retirement plans, paid time off, and other incentives. Job analysis focuses on identifying the specific tasks and responsibilities of a job, while job descriptions provide a summary of the job's duties and requirements. Procedure manuals, on the other hand, outline the step-by-step processes and guidelines for performing tasks within an organization.

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  • 25. 

    When accidents to employees or patients occur, the accident reports should be:

    • A.

      Filed for future reference

    • B.

      Sent to the insurance company for them to decide what will be paid

    • C.

      Reviewed by the safety committee and measures set up to prevent recurrence

    • D.

      Reviewed by the administrator and kept on file in his/her office

    Correct Answer
    C. Reviewed by the safety committee and measures set up to prevent recurrence
    Explanation
    Accident reports should be reviewed by the safety committee and measures should be set up to prevent similar incidents from happening again. This ensures that the causes of accidents are identified and appropriate actions are taken to prevent their recurrence. It also emphasizes the importance of a proactive approach to safety, rather than simply filing reports for future reference or relying on the insurance company to determine payment. By involving the safety committee in the review process, the organization can implement effective preventive measures and create a safer environment for employees and patients.

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  • 26. 

    Policies are general statements that guide thinking in decision making in the nursing facility, and are:

    • A.

      Provided by the federal government

    • B.

      Very rigid so that they always result in staff acting the same way in a given situation

    • C.

      Pretty much the same as procedures and rules

    • D.

      Always worded so that staff can exercise some judgment when executing them

    Correct Answer
    D. Always worded so that staff can exercise some judgment when executing them
    Explanation
    Policies in a nursing facility are not provided by the federal government, as stated in the first option. They are also not very rigid, as mentioned in the second option, because they allow for some flexibility and judgment. Policies are not exactly the same as procedures and rules, as stated in the third option, although they may be related. The correct answer is that policies are always worded so that staff can exercise some judgment when executing them, allowing for interpretation and decision-making based on individual situations.

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  • 27. 

    A program that involves regular monitoring of all equipment and systems in a nursing facility called?

    • A.

      Warranty checks

    • B.

      Mechanical monitoring

    • C.

      Preventative maintenance

    • D.

      Scheduled monitoring

    Correct Answer
    C. Preventative maintenance
    Explanation
    Preventative maintenance is the correct answer because it involves regular monitoring of all equipment and systems in a nursing facility to prevent any potential issues or breakdowns. This type of maintenance is proactive and aims to identify and address any potential problems before they occur, ensuring the smooth operation of the facility and minimizing the risk of equipment failure or downtime. It helps to extend the lifespan of the equipment and reduces the need for costly repairs or replacements.

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  • 28. 

    Relative to setting objectives, which task listed below would be of primary importance for the administrator to accomplish?

    • A.

      Use automatic management techniques

    • B.

      Use non-directive techniques of management

    • C.

      Constantly review and reassess objective of the nursing home

    • D.

      Review nursing home objectives every three years

    Correct Answer
    C. Constantly review and reassess objective of the nursing home
    Explanation
    The task of constantly reviewing and reassessing the objectives of the nursing home would be of primary importance for the administrator to accomplish. This is because setting objectives is just the initial step, but it is equally important to regularly review and reassess those objectives to ensure they are still relevant, achievable, and aligned with the overall goals of the nursing home. By constantly reviewing and reassessing the objectives, the administrator can make necessary adjustments and improvements to ensure the nursing home is on track and continuously improving.

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  • 29. 

    A nursing home is considering the purchase of a new dishwasher that cost $6,000 and has useful life of 10 years (with no salvage value). It is estimated that the machine will reduce operating cost by $800 over each of the next ten years. What is the payback period?

    • A.

      0.75 years

    • B.

      1.33 years

    • C.

      7.5 years

    • D.

      This cannot be determined with the information provided

    Correct Answer
    C. 7.5 years
    Explanation
    The payback period is the amount of time it takes for an investment to recover its initial cost. In this case, the cost of the dishwasher is $6,000, and it is estimated to reduce operating costs by $800 per year for the next ten years. To calculate the payback period, we divide the initial cost by the annual savings: $6,000 / $800 = 7.5 years. Therefore, the payback period for the dishwasher is 7.5 years.

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  • 30. 

    If a resident is very demanding, and dependent behavior is ignored, what will ultimately happen?

    • A.

      The dependence will lessen

    • B.

      The resident will be depressed

    • C.

      The dependency will remain the same

    • D.

      The resident will withdraw and become sullen

    Correct Answer
    D. The resident will withdraw and become sullen
    Explanation
    If a resident is very demanding and their dependent behavior is ignored, it is likely that they will feel neglected and unimportant. As a result, they may withdraw from interacting with others and become sullen. This can be seen as a form of emotional withdrawal or a defense mechanism to protect themselves from further disappointment or rejection. The resident may feel resentful and may choose to isolate themselves rather than face potential rejection or neglect.

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  • 31. 

    The infection control committees should hold meetings at least:

    • A.

      Monthly

    • B.

      Bimonthly

    • C.

      Biweekly

    • D.

      Quarterly

    Correct Answer
    D. Quarterly
    Explanation
    The correct answer is quarterly. Holding meetings quarterly allows the infection control committees to review and discuss any updates or changes in infection control protocols and procedures. It provides an opportunity for committee members to share their experiences, address any concerns, and make necessary adjustments to ensure the highest standards of infection control are maintained. Quarterly meetings strike a balance between regular communication and allowing enough time for implementation and evaluation of infection control measures.

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  • 32. 

    In using radio and TV for marketing, the facility should emphasize:

    • A.

      Lack of other resources

    • B.

      Unique components of its services

    • C.

      Deficiencies of the competition

    • D.

      Deficiencies of government funding

    Correct Answer
    B. Unique components of its services
    Explanation
    The correct answer is to emphasize the unique components of its services. When using radio and TV for marketing, it is important for the facility to highlight what sets its services apart from others. By emphasizing the unique components, the facility can effectively communicate the value and benefits of their services to potential customers. This approach helps to differentiate the facility from competitors and attract customers who are looking for something distinct and special.

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  • 33. 

    When an asset can be quickly converted to cash without appreciable loss, it is said to be:

    • A.

      Transferable

    • B.

      Convertible

    • C.

      Liquid

    • D.

      Current

    Correct Answer
    C. Liquid
    Explanation
    When an asset can be quickly converted to cash without appreciable loss, it is considered to be liquid. This means that the asset can be easily bought or sold in the market without causing a significant change in its price. The term "liquid" is often used to describe assets such as cash, stocks, and bonds, which can be readily converted into cash. Being liquid is an important characteristic for assets as it allows individuals and businesses to access funds quickly and easily when needed.

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  • 34. 

    To insure compliance with the Civil Rights Act of 1964, at the time of admission the facility should:

    • A.

      Have a balanced census of each race

    • B.

      Assign a new resident to a room or ward without regard to the resident's race, color, or national origin

    • C.

      Permit the residents to change their room accommodations after reviewing with them the current occupancey of the home

    • D.

      Determine room assignment by asking the residents if they are willing or desire to share a room with a person of another race, color, or national origin

    Correct Answer
    B. Assign a new resident to a room or ward without regard to the resident's race, color, or national origin
    Explanation
    To ensure compliance with the Civil Rights Act of 1964, the facility should assign a new resident to a room or ward without considering their race, color, or national origin. This means that the facility should not discriminate against residents based on these factors when assigning rooms. This is important in promoting equality and preventing any form of racial or ethnic discrimination within the facility.

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  • 35. 

    What is meant by "Part A" of the Medicare Health Insurance Program?

    • A.

      Reimbursement section of the law

    • B.

      The physician coverage of the program

    • C.

      The hospital insurance part of the program including hospital extended care facility and home health benefits

    • D.

      The supplemental part of the program where the beneficiary pays an additional monthly premium

    Correct Answer
    C. The hospital insurance part of the program including hospital extended care facility and home health benefits
    Explanation
    "Part A" of the Medicare Health Insurance Program refers to the hospital insurance part of the program, which includes coverage for hospital extended care facility and home health benefits. This part of the program provides insurance for inpatient hospital stays, skilled nursing facility care, hospice care, and some home health care services. It does not include physician coverage or the supplemental part of the program where the beneficiary pays an additional monthly premium.

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  • 36. 

    Costs that do not change when the occupancy rate or volume of services change are known as:

    • A.

      Current costs

    • B.

      Capital costs

    • C.

      Variable costs

    • D.

      Fixed costs

    Correct Answer
    D. Fixed costs
    Explanation
    Fixed costs are costs that do not change with the occupancy rate or volume of services. These costs remain constant regardless of the level of activity or production. They are typically associated with expenses such as rent, salaries, insurance, and depreciation. Unlike variable costs, which fluctuate based on the level of output, fixed costs remain the same over a specific period. They are an essential component of a company's cost structure and need to be carefully managed to ensure profitability.

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  • 37. 

    The kidney:

    • A.

      Adds bile salts

    • B.

      Filters the blood

    • C.

      Is part of the digestive system

    • D.

      Is part of the respiratory system

    Correct Answer
    B. Filters the blood
    Explanation
    The kidney is responsible for filtering the blood. It removes waste products, excess water, and toxins from the bloodstream, helping to maintain the body's fluid balance and regulate blood pressure. The kidney plays a crucial role in removing metabolic waste and maintaining homeostasis in the body. It is not involved in adding bile salts, nor is it part of the digestive or respiratory systems.

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  • 38. 

    In developing a good public relations program, it is not necessary to:

    • A.

      Involve all staff

    • B.

      Get involved in community affairs

    • C.

      Hire a public relations specialist

    • D.

      Develop visibility

    Correct Answer
    C. Hire a public relations specialist
    Explanation
    Hiring a public relations specialist is not necessary in developing a good public relations program. This implies that an organization can effectively manage its public relations activities without the need for a dedicated specialist. The other options listed - involving all staff, getting involved in community affairs, and developing visibility - are all important components of a successful public relations program.

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  • 39. 

    The process of selling a service or goods in the market is:

    • A.

      Advertising

    • B.

      Marketing

    • C.

      Retailing

    • D.

      Wholesaling

    Correct Answer
    B. Marketing
    Explanation
    Marketing is the correct answer because it encompasses the entire process of selling a service or goods in the market. Advertising is just one component of marketing, which involves promoting the product or service to potential customers. Retailing and wholesaling are specific methods of distribution within the marketing process. Therefore, marketing is the most comprehensive term that includes all aspects of selling, from market research and product development to pricing, promotion, and distribution.

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  • 40. 

    As a function of management, organizing involves:

    • A.

      Developing and implementing a formal structure in the facility that facilitates the allocation of authority and resources

    • B.

      Good time management by the administrator so that all appointments can be kept

    • C.

      Establishing teams to work independently of one another

    • D.

      Helping labor unions into the facility

    Correct Answer
    A. Developing and implementing a formal structure in the facility that facilitates the allocation of authority and resources
    Explanation
    Organizing as a function of management involves developing and implementing a formal structure in the facility that facilitates the allocation of authority and resources. This means creating a framework or hierarchy within the organization that clearly defines roles, responsibilities, and reporting lines. It also involves ensuring that resources such as finances, equipment, and personnel are allocated effectively and efficiently to achieve the organization's goals. This formal structure helps in coordinating and streamlining activities, improving communication, and ensuring that everyone is working towards a common objective.

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  • 41. 

    In order to involve department heads in the budget process, what should the administrator ask them to do?

    • A.

      Provide a maximum figure on materials and supplies based on 100% occupancy

    • B.

      Review the materials and supplies normally used and estimate what will be needed next year

    • C.

      Prepare a breakdown of materials and supplies normally used so the administrator can develop the budget

    • D.

      Review the materials and supplies normally used and determine the minimum that could be utilized next year

    Correct Answer
    B. Review the materials and supplies normally used and estimate what will be needed next year
    Explanation
    The administrator should ask department heads to review the materials and supplies normally used and estimate what will be needed next year. This will help the administrator in developing the budget by having an understanding of the projected needs for materials and supplies. It allows for a more accurate estimation of the budget requirements based on the anticipated usage.

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  • 42. 

    Planning is primarily concerned with:

    • A.

      Reviewing past records

    • B.

      Supervising employees

    • C.

      Use of facts to determine course of action for the future

    • D.

      Use of facts to determine past events

    Correct Answer
    C. Use of facts to determine course of action for the future
    Explanation
    Planning is primarily concerned with the use of facts to determine the course of action for the future. It involves analyzing data, evaluating different options, and making decisions based on the information available. By using facts and information, planning helps individuals and organizations set goals, allocate resources, and develop strategies to achieve desired outcomes in the future. It is a proactive process that involves forecasting and anticipating potential challenges and opportunities, and taking appropriate actions to ensure success.

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  • 43. 

    What is the main purpose of the Life Safety Code?

    • A.

      To ensure that thre is a reasonable degree of safety from fire in all buildings used by the public

    • B.

      To outline specific programs for fire safety and control

    • C.

      To ensure that local fire departments help develop and approve fire control plans

    • D.

      To develop minimum standards for health and safety in public facilities

    Correct Answer
    C. To ensure that local fire departments help develop and approve fire control plans
    Explanation
    The main purpose of the Life Safety Code is to ensure that local fire departments help develop and approve fire control plans. This means that the code aims to involve the expertise and input of fire departments in the development and approval of fire control plans, which are crucial for ensuring the safety of buildings and the public from fire hazards. By involving local fire departments, the code aims to enhance the effectiveness and reliability of fire control plans, ultimately promoting safety and reducing the risk of fire-related incidents.

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  • 44. 

    A ledger is a:

    • A.

      List of debits and credits

    • B.

      List of outstanding debts and receivables

    • C.

      List of individual accounts, both payable and receivable

    • D.

      List of assets, liabilities, and accounts payable

    Correct Answer
    C. List of individual accounts, both payable and receivable
    Explanation
    A ledger is a list of individual accounts, both payable and receivable. It is a record that contains all the financial transactions of a business, organized by account. Each account represents a specific entity, such as a customer or supplier, and includes information about their payable or receivable amounts. The ledger provides a comprehensive overview of all the accounts and their balances, allowing businesses to track their financial activities and make informed decisions.

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  • 45. 

    The three steps in correcting errors in work performance are:

    • A.

      Point out mistake, explain case, indicate remedy

    • B.

      Point out mistake, discus how work must be done, provide appropriate discipline

    • C.

      Review procedure, point out error, indicate remedy

    • D.

      Point out something good, point out error, indicate remedy

    Correct Answer
    A. Point out mistake, explain case, indicate remedy
    Explanation
    The correct answer is "point out mistake, explain case, indicate remedy." This sequence of steps is effective in correcting errors in work performance. First, the mistake is identified and brought to the attention of the individual. Then, the case is explained, providing context and understanding of why the mistake occurred. Finally, a remedy is indicated, suggesting a solution or action to rectify the error and prevent it from happening again in the future. This approach promotes learning, accountability, and improvement in work performance.

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  • 46. 

    Federal guidelines recommend that nursing facilities have on hand enough linens for:

    • A.

      Three sets per bed

    • B.

      Comfort and care of patients

    • C.

      Four sets per bed

    • D.

      Prevention of disease spread

    Correct Answer
    A. Three sets per bed
    Explanation
    The federal guidelines recommend that nursing facilities have three sets of linens per bed. This is important for the comfort and care of patients as it ensures that they have clean linens available at all times. Additionally, having enough linens helps in preventing the spread of diseases as it allows for regular changing and washing of linens.

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  • 47. 

    What is the basic aim of a nursing home marketing program?

    • A.

      Change attitude of potential user

    • B.

      Recruit competent staff

    • C.

      Inform the public on health matters

    • D.

      Attract community support for the facility

    Correct Answer
    A. Change attitude of potential user
    Explanation
    The basic aim of a nursing home marketing program is to change the attitude of potential users. This means that the program is designed to influence the perception and opinion of individuals who may be considering utilizing the services of a nursing home. By implementing effective marketing strategies, such as advertising, education, and communication, the program aims to alter any negative or apprehensive attitudes towards nursing homes and promote a positive image. The goal is to convince potential users that nursing homes can provide quality care, comfort, and support, ultimately encouraging them to choose this option for themselves or their loved ones.

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  • 48. 

    The mission statement of a nursing facility:

    • A.

      Should be confidential

    • B.

      Is dictated by OBRA 87

    • C.

      Explains the purpose of the facility and why it is doing what it is doing

    • D.

      Should not be circulated amongst the residents

    Correct Answer
    C. Explains the purpose of the facility and why it is doing what it is doing
    Explanation
    The mission statement of a nursing facility is a statement that explains the purpose of the facility and why it is doing what it is doing. It serves as a guiding principle for the facility's actions and decisions. It helps to communicate the values, goals, and objectives of the facility to its staff, residents, and external stakeholders. It provides a clear understanding of the facility's mission and helps to align everyone towards a common purpose.

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  • 49. 

    Ultimate authority in a private corportate nurisng home is with the:

    • A.

      Administrator

    • B.

      Staff

    • C.

      Board of directors

    • D.

      Physician

    Correct Answer
    C. Board of directors
    Explanation
    The board of directors holds the ultimate authority in a private corporate nursing home. They are responsible for making important decisions regarding the overall management and operations of the nursing home. This includes setting policies, approving budgets, and hiring key personnel such as the administrator and physicians. The board of directors ensures that the nursing home operates in compliance with legal and regulatory requirements and works towards achieving the organization's goals and objectives.

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  • 50. 

    Cash or other assets that can be easily converted to cash and expected to be used in the course of a year's operation are:

    • A.

      Short term assets

    • B.

      Current assets

    • C.

      Temporary assets

    • D.

      Receivable assets

    Correct Answer
    B. Current assets
    Explanation
    Current assets are cash or other assets that can be easily converted to cash within a year's operation. These assets are expected to be used up or converted into cash within the normal operating cycle of a business. Examples of current assets include cash, accounts receivable, inventory, and short-term investments. They are important for the day-to-day operations of a business and are used to meet short-term obligations and fund ongoing business activities.

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Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 13, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 03, 2009
    Quiz Created by
    Joeljg1
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