The Ultimate NHA Certification Exam Preparation Quiz!

97 Questions | Total Attempts: 4937

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The Ultimate NHA Certification Exam Preparation Quiz!

The National Healthcare Association (NHA) is a certification agency for healthcare workers in America. A healthcare worker is one who delivers care services to the sick and ailing either directly as doctors and nurses or indirectly as aides, helpers, laboratory technicians, or even medical waste handlers. Want to know more about NHA? Take up the quiz and get to learn about it.


Questions and Answers
  • 1. 
    Nephritis is a disease of the:
    • A. 

      Knees

    • B. 

      Lungs

    • C. 

      Bones

    • D. 

      Kidneys

  • 2. 
    The major objective of the applicant interview is to encourage the applicant to reveal as much information as possible regarding all of the following except his or her:
    • A. 

      Ability

    • B. 

      Attitude

    • C. 

      Reliability

    • D. 

      Political and religious beliefs

  • 3. 
    Patients are most easily encouraged to participate in those activities that:
    • A. 

      Are very simple

    • B. 

      Provide income

    • C. 

      Are shared with relatives

    • D. 

      Are personally satisfying

  • 4. 
    The primary advantage of 8/80 schedule is that helps with:
    • A. 

      Payroll records

    • B. 

      More adequate staff scheduling

    • C. 

      Assignment of duties

    • D. 

      Preventing absenteeism

  • 5. 
    Performance evaluations should be done at least:
    • A. 

      Quarterly

    • B. 

      Semi-annually

    • C. 

      Annually

    • D. 

      As needed

  • 6. 
    The social work designee should be expected to:
    • A. 

      Assign and supervise volunteers

    • B. 

      Assist resident and family to use community resources

    • C. 

      Assist nursing service when needed

    • D. 

      Assist patient activities coordinator with recreational activities

  • 7. 
    When an employee makes a mistake, he or she should be corrected:
    • A. 

      At a staff meeting

    • B. 

      Immediately and in private

    • C. 

      Off the job on the employee's time

    • D. 

      Only after the matter becomes serious

  • 8. 
    To fund the amount paid for salaries on a complete financial report, the administrator should look at the:
    • A. 

      Sales journal

    • B. 

      Balance sheet

    • C. 

      Statement of funds

    • D. 

      Income and expenses

  • 9. 
    Isolation rooms must be designed to accommodate all of the following except:
    • A. 

      Private bath or shower

    • B. 

      Call bell system

    • C. 

      Private toilet and hand washing facilities

    • D. 

      Single occupancy

  • 10. 
    Supervisors contribute most effectively to good morale in their department when they:
    • A. 

      Permit only self-discipline

    • B. 

      Discipline consistently and fairly

    • C. 

      Are always available for consultation

    • D. 

      Arrange a salary increase at regular intervals

  • 11. 
    Posting means to:
    • A. 

      Make an entry in a journal

    • B. 

      Determine profit or loss

    • C. 

      Close accounts at the end of the year

    • D. 

      Transfer entries from journal to ledger

  • 12. 
    A licensed registered nurse must be on duty:
    • A. 

      5 days/week with 2 days off

    • B. 

      6 hours/day, 7 days/week

    • C. 

      8 hours/day, 7 days/week

    • D. 

      8 consecutive hours/day, 7 days/week

  • 13. 
    Overtime pay must be at least:
    • A. 

      Twice as much as base pay

    • B. 

      One and one-half times base pay

    • C. 

      Double on holidays

    • D. 

      Two and one-half times base pay

  • 14. 
    A long term liability is an obligation that must be met:
    • A. 

      Within the year

    • B. 

      Usually beyond the end of the year

    • C. 

      On an installment basis

    • D. 

      Usually at the end of the fiscal year

  • 15. 
    The most important value of complete personnel records on attendance, performance, discipline, evaluations, etc. is that they:
    • A. 

      Provide a basis for objective evaluation of employees' performance

    • B. 

      Provide information as a basis for terminating employees

    • C. 

      Can be used to refute arguments of disgruntled employees

    • D. 

      Provide compliance with Federal & State standards

  • 16. 
    The diversity of needs within a specified market is correctly referred to as:
    • A. 

      Marketability

    • B. 

      Target marketing

    • C. 

      Market segmentation

    • D. 

      Diversified media campaigning

  • 17. 
    The nursing home services, often used for public image building, that involves short-term stay of patients when the family needs a break is called:
    • A. 

      Day care

    • B. 

      Short-term care

    • C. 

      Day-night care

    • D. 

      Respite care

  • 18. 
    Before sitting down at the collective bargaining table, you should:
    • A. 

      Decide not to meet the demands of organized labor

    • B. 

      Determine possible demands and how far you will go towards meeting them

    • C. 

      Put out word that you will stand firm on present benefits

    • D. 

      Hav your lawyer decide what demands you should meet

  • 19. 
    The minimum amoount of square footage per bed in a multi-resident room is:
    • A. 

      60

    • B. 

      80

    • C. 

      100

    • D. 

      120

  • 20. 
    Work orders are very important in the maintenance program and should include all of the following except:
    • A. 

      The date

    • B. 

      The location

    • C. 

      The instructions on how to repair

    • D. 

      The problem

  • 21. 
    Which one of the following statements in true?
    • A. 

      Every department in the nursing home should have goals and objectives

    • B. 

      Only the major departments in the nursing home should have goals

    • C. 

      Only the owners of the facility should be concerned with objectives

    • D. 

      Since goals are important there is no need to review them periodically

  • 22. 
    The number of those who need and will purchase the services offered by a facility can be determined by a:
    • A. 

      Market opportunity analysis

    • B. 

      Study of hospital census ratios

    • C. 

      Review of existing advertisements

    • D. 

      Assessment of competitive institutions

  • 23. 
    A facility decides to install a new more efficient central air conditioning/heating system that will save $2,000 per year on utilities. Useful life of the equipment is ten years, and it will be depreciated using the straight line method. Cost of the new equipment is $18,000. Depreciation expense will be:
    • A. 

      $1,800 per year for 8 years

    • B. 

      $1,800 per year for 10 years

    • C. 

      $2,000 per year for 9 years

    • D. 

      $2,000 per year for 10 years

  • 24. 
    Fringe benefits are usually outlined in the:
    • A. 

      Job analysis

    • B. 

      Job description

    • C. 

      Procedure manuals

    • D. 

      Personnel policies

  • 25. 
    When accidents to employees or patients occur, the accident reports should be:
    • A. 

      Filed for future reference

    • B. 

      Sent to the insurance company for them to decide what will be paid

    • C. 

      Reviewed by the safety committee and measures set up to prevent recurrence

    • D. 

      Reviewed by the administrator and kept on file in his/her office