This trivia quiz will test you on some of the telephonic conversation and phone skills! Today most people try to communicate through emails and telephone communication, and how you handle a formal call is different from a social one. Do take up the quiz below and get to see if you communicate as well as is expected of you!
True
False
Rate this question:
True
False
Rate this question:
Name of the patient
Patient's physician
Name of the person who you spoke with
Name of the office manager
Rate this question:
Good Morning, Physical Therapy & Wellness Institute, this is Andrew, how may I help you?
Good Morning, Physical Therapy & Wellness Institute in Montgomeryville, this is Andrew, how may I help you?
Good Morning, Physical Therapy & Wellness Institute in Montgomeryville, how may I help you?
Good Morning, Physical Therapy & Wellness Institute, this is Andrew, what do you need?
Rate this question:
Seamless and simple
Seamless and thorough
Confusing and simple
Long and simple
Rate this question:
2.0 patients per hour per PT and has a 90% arrival rate for scheduled appointments
1.89 patients per hour per PT and has an 87% arrival rate for scheduled appointments
1.8 patients per hour per PT and has an 85% arrival rate for scheduled appointments
1.6 patients per hour per PT and has an 85% arrival rate for scheduled appointments
Rate this question:
Acceptable during busy times of the day when answering phones
The one that hurts PTW the most
The one that hurts PTW the most during slow times
Acceptable during evening hours when staff is busy
Rate this question:
Text
Fax
Letter to be mailed
Rate this question:
Immediately email the PT for the PT to get in touch with physician ASAP
Immediately put a note on the PT's computer to get in touch with the physician ASAP
Immediately put a note in the message page for the PT to get in touch with the physician ASAP
Immediately text the PT to get in touch with the physician ASAP
Rate this question:
Attentiveness to customers on the phone involves listening
Attentiveness to customers on the phone involves always giving it to a manager
Attentiveness to customers on the phone involves intuition
Attentiveness to customers on the phone involves PTW greeting
Attitude matters
Courtesy counts
Relationships are meaningless
Tone tells all
Promise a return call
Speakerphone always
Rate this question:
Quiz Review Timeline (Updated): Mar 21, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
Salesperson Tactical Phone Skills Test! Trivia Quiz
If you are planning for becoming a salesperson, you need to have perfect communication, persuasion, and negotiating skills. This week in our workshop, we got to dive deeper into...
Questions:
12 |
Attempts:
167 |
Last updated:
Mar 15, 2023
|
03 TPS - Cutrubus Mazda
This quiz, titled '03 TPS - Cutrubus Mazda', assesses key phone skills essential for sales success. It covers effective communication strategies, the importance of tone and...
Questions:
12 |
Attempts:
151 |
Last updated:
Mar 21, 2023
|
How Much Do You Know About Euphemism? Quiz
Do you have a knack for saying things in a more delicate way? Are you a master of softening harsh terms? Then put your linguistic skills to the test with our "Euphemism...
Questions:
10 |
Attempts:
279 |
Last updated:
Feb 10, 2025
|
Do You Know The History Of Electronic Greetings Day? Quiz
Electronic Greetings Day holds a captivating history full of technological advancements and heartfelt messages. But how well-versed are you in the origin and significance of this...
Questions:
10 |
Attempts:
101 |
Last updated:
Oct 31, 2023
|
The History Of Mail: World Post Day Quiz
Welcome to the "History of Mail: World Post Day Quiz!" Test your knowledge about the fascinating world of postal services and their impact on global communication....
Questions:
10 |
Attempts:
125 |
Last updated:
Sep 28, 2023
|
Quiz: Test Your Ape Gestures Knowledge!
Test Your Ape Gestures Knowledge with this engaging and informative Ape Gestures Quiz. This quiz is designed to challenge participants' understanding of ape communication...
Questions:
10 |
Attempts:
191 |
Last updated:
Aug 01, 2023
|
Wait!
Here's an interesting quiz for you.