School and Office Assistant Training! Test

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| By Twumusicsa
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Twumusicsa
Community Contributor
Quizzes Created: 1 | Total Attempts: 398
| Attempts: 398 | Questions: 51 | Updated: Mar 21, 2025
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Question 1 / 52
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1. Students can put anything on the bulletin boards

Explanation

We have a review and approval process before ANYONE (students, organizations, etc.) puts material on our bulletin boards. Unapproved materials will be removed.

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About This Quiz
School and Office Assistant Training! Test - Quiz

What we have here are a test on the school and office assistant training! If you are looking to fill one of these positions, you need to be conversant with certain protocols and see if you can follow them once you get employed. Take the quiz and see if you... see morebehavior will warrant you the job you so desire. see less

2.

What first name or nickname would you like us to use?

You may optionally provide this to label your report, leaderboard, or certificate.

2. If colored paper is used in the copier, it is okay to leave it for someone else to deal with later

Explanation

That's the worst!

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3. A stamp is required for any outside department to post on our bulletin boards

Explanation

The stamp is in the top drawer of the desk. READ the flyer before you approve it. If you aren't sure, ask Lori.

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4. If there are maintenance issues around the building, you are under no obligation to report the problem

Explanation

Please report the problem. Don't assume someone else has. Take responsibility for what you see.

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5. A stamp from our department is required before ANY person can post on our bulletin boards

Explanation

It is our job in approving to filter what is appropriate to post and what content is necessary when being posted.

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6. Your friends are allowed to keep you company while you are working

Explanation

The key word is WORK. It can be hard, but you need to tell your friends that you have to get back to work.

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7. It is okay to tape something on the wall

Explanation

Taping to the wall pulls off paint and leaves residue.

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8. A friend can pencil in your hours for your time sheet

Explanation

You need to be responsible for your own time accounting.

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9. Who can post on our bulletin boards without a stamp?

Explanation

EVERYONE needs a stamp before posting on our bulletin boards.

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10. Paper trails (emails) are necessary if you contact Lori about an issue 

Explanation

It is good business practice to have a paper trail. Protect yourself and have proof that you've done your part.

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11. There are no materials that need to be taken to major's fairs

Explanation

Dayna will provide you with recruitment materials to take to Major's Fairs!

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12. Email the specific Staples or Amazon link of the supplies you need to Lori

Explanation

If you do not send a specific link to the product you need, you could get something completely different than what you wanted.

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13. If the elevator is stuck, immediately contact Lori

Explanation

Estimate where you think it is stuck and get the name of any people stuck inside of the elevator.

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14. Private conversations that are heard in the office are kept confidential

Explanation

If you get bored, ask Lori about FERPA regulations.

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15. Student Assistants set up rooms with tables, tablecloths, and chairs for vocalist and instrumentalist juries.

Explanation

We usually set up in room 317 and Eberly they day before juries begin. You also have to remember to tear down!

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16. Student Assistants have their own Google Account/Google Drive and external hard drive 

Explanation

The external hard drive is located in the student assistant desk.

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17. TWU Department of Music is glad you have joined our team

Explanation

Thanks for being apart of this crazy place!

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18. If someone has lost money to the vending machine, say "sorry for your karma"

Explanation

Tell Lori

Submit

19. You do not need to contact Lori if there are ants in the kitchen

Explanation

You need to tell Lori so she can tell maintenance.

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20. If you need to get a quick bite during your shift, you don't have to mark the timesheet

Explanation

Grabbing a quick bite is not the same as restroom breaks or vending machine breaks. Even if it takes 15 minutes, it counts as lunch.

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21. You can give tours to prospective students

Explanation

You should give tours to prospective students whenever possible! There will be bags ready on the shelf for you to hand to a person who comes in person to inquire.

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22. When printing/copying for Dr. Youngblood, print double-sided

Explanation

Details have been missed when copies are printed double-sided.

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23. You are allowed to work overtime and apply those hours towards breaks

Explanation

Due to FEDERAL laws, when you are work study, your work is part of your financial aid. You must abide by the regulation and agreement in your work-study.

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24. What do you do if you need supplies for the office?

Explanation

Amy will walk you through requesting supplies with Lori by sending links to specific products*

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25. Username for Student Assistant Google account

Explanation

The email address doesn't have to contain capital letters*

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26. Any student assistant is allowed to reserve a room

Explanation

Only Lori can reserve rooms.

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27. If the office is too hot

Explanation

If the office is too hot, the best course of action would be to contact Lori. This suggests that Lori is someone who can address the issue and potentially resolve it. Opening windows could help cool down the office, but it may not be the most effective solution, especially if there is no breeze or if it is hotter outside. Shouting to the heavens is not a practical solution and would not solve the problem. Therefore, contacting Lori seems like the most logical choice to address the issue of a hot office.

Submit

28. You can use your student ID when the music building doors are locked

Explanation

The ID reader is located on the east side of the music building. The ID reader is used for access to the music building outside of normal business hours when the building is locked. The hours are as follows:
Monday - Thursday – 7:00 a.m. to 12:00 a.m.
Friday – 7:00 a.m. to 10:00 p.m.
Saturday – 9:00 a.m. to 9:00 p.m.
Sunday – 9:00 a.m. to 11:00 p.m.

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29. Your time during the week will be altered if you work on the weekend

Explanation

Your altered shifts will be on the schedule sent to you by Amy.

Submit

30. If a student asks for a copy or to use the copy machine, you send them to the lounge copier

Explanation

The statement suggests that if a student asks for a copy or wants to use the copy machine, they should be directed to the lounge copier. This implies that there is a specific copy machine designated for student use in the lounge. Therefore, the answer is true, indicating that the correct course of action is to send the student to the lounge copier.

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31. If a student asks you advising questions, it is okay for you to give them advice.

Explanation

You are NOT allowed to answer advising questions for current, incoming, or potential students.

Submit

32. When in doubt of a faculty member's title (Mr., Mrs., Dr., etc), address faculty as 

Explanation

This includes face-to-face contact, phone conversations, and email correspondence.

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33. If a faculty member requests to have their office cleaned

Explanation

Lori will contact custodial services and tell the boss. Custodial services will then coordinate with the staff who work in our building.

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34. I can wear jeans and T-dub shirt on Tuesdays 

Explanation

Wearing casual clothes isn't specific to Tuesday's. You can wear casual clothes with a T-dub shirt whenever you feel like you need to. Just remember, you may have to go to the Dean's Office, so look nice.

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35. It is okay to buy supplies for the music department and get reimbursed

Explanation

There are rare occasions where this may be approved by Lori.

Submit

36. If there are rogue wasps in the building, tell a teacher

Explanation

Depending on the faculty/staff member, they may be just as scared as you. Tell Lori so she can put in a request.

Submit

37. Copy request comments from Dr. Michael Zanders are to be kept in a green folder

Explanation

His Special Instruction quotes are gold, therefore must be retained.

Submit

38. While working in the box office, students can ask for comp tickets 30 minutes before a concert 

Explanation

Students need to have their complimentary tickets given to their designated party prior to one hour before the concert.

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39. GA Copy code

Explanation

The copy code is Mozart's death year. Copy codes change at least yearly.

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40. There are red emergency phones located on

Explanation

1st Floor Phones-
Green Room
Inside Margo Foyer
Outside Men's Bathroom, next to Student Lounge

3rd Floor Phone-
Top of West Staircase

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41. Password for Student Assistant Google account

Explanation

The correct answer is "Weareawesome16" because it is the only option that matches the format of a password. It contains a combination of uppercase and lowercase letters, as well as numbers, which is a common requirement for creating a secure password. The other options do not meet this criteria.

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42. When retrieving supplies from the basement

Explanation

You NEVER go to the basement!

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43. When checking the mail, you go to the following buildings

Explanation

The correct answer is CFO (The Dean's Office), if necessary, ACT, Student Union. This implies that when checking the mail, the first building to go to is the CFO (The Dean's Office), but only if it is necessary. After that, the next buildings to visit are the ACT and the Student Union. The order suggests a priority sequence for checking the mail, with the CFO being the top priority, followed by the ACT and then the Student Union.

Submit

44. As work study, when do you need to submit your work study letter to financial aid?

Explanation

If you do not have your financial aid submitted by May, they don't have time to process all of your information before the start of the fall semester.

Submit

45. You learn there is a new potential student and you have their contact information. You report this information to

Explanation

Dayna is in charge of recruitment! She will be tracking potential students.

Submit

46. If you are sick, notify

Explanation

Preferably by 7am that day, but if that isn't possible, notify her as soon as you can.

Submit

47. Which of the following are the functions of the Konica Minolta Copy Machine?

Explanation

The Konica Minolta Copy Machine has multiple functions including the ability to log in, staple documents, hole-punch pages, scan documents, print files, copy a zoomed version of an original document, and copy documents single or double-sided. These functions allow users to perform a variety of tasks such as creating copies, printing documents, and organizing files with added features like stapling and hole-punching.

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48. For potential students, you DO NOT need to get the following information

Explanation

If you can get all of that information, please do. The main components we need are first and last name and email.

Submit

49. Email signature

Explanation

Example:

Lauren Hedgecock
Student Assistant
Department of Music
Texas Woman's University
[email protected]

Submit

50. Which of the following places do you go to find supplies?

Explanation

The correct answer is a list of places where one can find supplies. These places include the supply closet, the conference room, the closet across the hall from the office, and the copy room cabinet. These locations are commonly known to have supplies available for use or distribution.

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51. In what order do you lock up the office?

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Students can put anything on the bulletin boards
If colored paper is used in the copier, it is okay to leave it for...
A stamp is required for any outside department to post on our bulletin...
If there are maintenance issues around the building, you are under no...
A stamp from our department is required before ANY person can post on...
Your friends are allowed to keep you company while you are working
It is okay to tape something on the wall
A friend can pencil in your hours for your time sheet
Who can post on our bulletin boards without a stamp?
Paper trails (emails) are necessary if you contact Lori about an...
There are no materials that need to be taken to major's fairs
Email the specific Staples or Amazon link of the supplies you need to...
If the elevator is stuck, immediately contact Lori
Private conversations that are heard in the office are kept...
Student Assistants set up rooms with tables, tablecloths, and chairs...
Student Assistants have their own Google Account/Google Drive and...
TWU Department of Music is glad you have joined our team
If someone has lost money to the vending machine, say "sorry for...
You do not need to contact Lori if there are ants in the kitchen
If you need to get a quick bite during your shift, you don't have to...
You can give tours to prospective students
When printing/copying for Dr. Youngblood, print double-sided
You are allowed to work overtime and apply those hours towards breaks
What do you do if you need supplies for the office?
Username for Student Assistant Google account
Any student assistant is allowed to reserve a room
If the office is too hot
You can use your student ID when the music building doors are locked
Your time during the week will be altered if you work on the weekend
If a student asks for a copy or to use the copy machine, you send them...
If a student asks you advising questions, it is okay for you to give...
When in doubt of a faculty member's title (Mr., Mrs., Dr., etc),...
If a faculty member requests to have their office cleaned
I can wear jeans and T-dub shirt on Tuesdays 
It is okay to buy supplies for the music department and get reimbursed
If there are rogue wasps in the building, tell a teacher
Copy request comments from Dr. Michael Zanders are to be kept in a...
While working in the box office, students can ask for comp tickets 30...
GA Copy code
There are red emergency phones located on
Password for Student Assistant Google account
When retrieving supplies from the basement
When checking the mail, you go to the following buildings
As work study, when do you need to submit your work study letter to...
You learn there is a new potential student and you have their contact...
If you are sick, notify
Which of the following are the functions of the Konica Minolta Copy...
For potential students, you DO NOT need to get the following...
Email signature
Which of the following places do you go to find supplies?
In what order do you lock up the office?
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