1.
What can be a possible reason for seller's account in Pending status on seller dashboard?
Correct Answer
C. Both A & B
Explanation
A possible reason for a seller's account to be in Pending status on the seller dashboard could be both customer returns and brand infringement. Customer returns may lead to the account being put on hold while the returns are being processed and resolved. Similarly, brand infringement, such as selling counterfeit or unauthorized products, can also result in the account being put on hold until the issue is resolved. Therefore, it is possible for both customer returns and brand infringement to cause a seller's account to be in Pending status.
2.
How much do we charge (includinf VAT) for Same day delivery from a Flipkart First Customer?
Correct Answer
C. 70
Explanation
The correct answer is 70. This suggests that Flipkart charges 70 rupees, including VAT, for same day delivery from a Flipkart First Customer.
3.
How much do we charge(including VAT) for Next day delivery from a Non Flipkart First Customer?
Correct Answer
B. 90
Explanation
The correct answer is 90 because it is the only option that includes the VAT charge for next day delivery from a non Flipkart First customer. The other options do not mention VAT or include it in the price.
4.
How much is the Swacch Bharat CESS %, now added in the Service Tax
Correct Answer
B. 0.50%
Explanation
The Swacch Bharat CESS % that is now added in the Service Tax is 0.50%.
5.
Non compliance sellers were asked to submit their documents by;
Correct Answer
D. 7-Dec
Explanation
The non-compliance sellers were given multiple deadlines to submit their documents, with each deadline being progressively later than the previous one. The final deadline given to them was on 7th December.
6.
Which of the following is not a mandatory document to be submitted by the seller
Correct Answer
D. None of the above
Explanation
All of the documents listed (ID proof, address proof, cancelled cheque) are mandatory documents to be submitted by the seller. Therefore, the correct answer is "None of the above".
7.
Due to serviceability issue, we are not able to fulfill orders in
Correct Answer
A. Tamil Nadu
Explanation
The given answer "Tamil Nadu" is correct because the statement mentions that there is a serviceability issue that prevents the fulfillment of orders in certain regions. Among the options provided, Tamil Nadu is the only specific region mentioned, indicating that it is affected by the serviceability issue. The other options, Andhra Pradesh and Kerala, are not mentioned in the statement, so they are not affected. The option "None of the above" is incorrect because Tamil Nadu is explicitly mentioned as being unable to fulfill orders.
8.
When did we witch off serviceability in Surat & Saroli
Correct Answer
C. 24-Nov
9.
If a seller fails to maintain his Cancellation Rate below ______ %, his account will be suspended for a minimum period of a week.
Correct Answer
A. 1%
Explanation
If a seller fails to maintain his Cancellation Rate below 1%, his account will be suspended for a minimum period of a week. This means that the seller must ensure that only a very small percentage of their orders are canceled in order to avoid suspension. This policy is likely in place to encourage sellers to provide reliable and consistent service to buyers, as a high cancellation rate can indicate a lack of professionalism or reliability.
10.
Seller's RTD Breach Rate should be < 1.5%
Correct Answer
A. True
Explanation
The statement is true because a seller's RTD (Right to Decline) breach rate should ideally be less than 1.5%. This means that the seller should not decline or cancel orders frequently, as it can negatively impact customer satisfaction and trust. A low RTD breach rate indicates that the seller is reliable and fulfills their commitments, which is important for maintaining a good reputation and attracting more customers.
11.
We wanted to study the impact of putting a reduced cap of Proc SLA by experimenting on a few verticals. Which of the following is one of the three selected vertical?
Correct Answer
A. Pen
Explanation
One of the three selected verticals for studying the impact of putting a reduced cap of Proc SLA is "Pen".
12.
Manage partner access is the new feature added under Manage profile
Correct Answer
A. True
Explanation
The given statement is true. "Manage partner access" is indeed a new feature that has been added under "Manage profile." This implies that users now have the ability to control and manage the access that their partners have to their profile.
13.
How will the seller know which logistics partner is assigned to his order?
Correct Answer
D. Under To Handover tab
Explanation
The seller will know which logistics partner is assigned to his order by checking the "To Handover" tab. This tab is likely to display all the necessary information about the logistics partner assigned to the order, allowing the seller to track and coordinate the delivery process effectively.
14.
Which of the following is our new logistics partner for our sellers?
Correct Answer
C. Both A & B
Explanation
Both Delhivery and Red Express are our new logistics partners for our sellers. This means that we have entered into partnerships with both companies to handle the logistics and delivery of our sellers' products. By working with both Delhivery and Red Express, we can provide our sellers with more options and flexibility when it comes to shipping their products to customers.
15.
Who are the sellers will be considered for the initiative of introducing more logistic partners to handle end to end logistics service?
Correct Answer
C. Seller who are selling Side tables
Explanation
The sellers who are selling side tables will be considered for the initiative of introducing more logistic partners to handle end-to-end logistics service. This means that only those sellers who specifically sell side tables will be included in this initiative, while sellers of other furniture items such as sofas or sellers from different verticals will not be considered.
16.
Zero commission has been implemented for books as well.
Correct Answer
A. True
Explanation
The statement suggests that the implementation of zero commission has been extended to books, implying that there are no charges or fees associated with buying or selling books. Therefore, the correct answer is True, indicating that zero commission has indeed been implemented for books.
17.
For which category, we shared information about customers not being able to find the exact brand or product that they are looking for, so that sellers can provide those products to the customer? (only in month November)
Correct Answer
B. CCC Accessories
Explanation
In the month of November, information was shared about customers not being able to find the exact brand or product that they are looking for, so that sellers can provide those products to the customer in the CCC Accessories category.
18.
What is the eligibility criteria for getting prizes under Listing Badao Paise Kamao campaign?
Correct Answer
D. All of the above
Explanation
To be eligible for prizes under the Listing Badao Paise Kamao campaign, sellers need to meet the following criteria: they must have the target number of listings active, they should have created at least 1 new PLA campaign, and they must be active during the entire period of November 15 – December 31. Therefore, the correct answer is "All of the above."
19.
What is the incentive for the seller under Listing Badao Paise Kamao campaign?
Correct Answer
A. Flipkart will provide Electronic Gift Vouchers (EGV) worth Rs 4500 to top 10 sellers
Explanation
The incentive for the seller under the Listing Badao Paise Kamao campaign is that Flipkart will provide Electronic Gift Vouchers (EGV) worth Rs 4500 to the top 10 sellers.
20.
The reminder to ensure that the sellers do not list products that are not authorised for online sales was send to
Correct Answer
C. Some FA Sellers Only
Explanation
The reminder was sent to some FA sellers only, indicating that not all FA sellers received the reminder. This suggests that there may be a specific group of FA sellers who were targeted with the reminder, possibly those who have previously listed unauthorized products for online sales. The reminder serves as a precautionary measure to ensure that these sellers do not continue to list unauthorized products and maintain compliance with the authorization requirements.