To represent Zingy and project your and the team’s professionalism.
To give good training and pet care tips to the dog’s owner.
To assess the dog’s behavior to determine whether or not the dog is suitable for the home access feature.
A and C
B and C
Look into her eyes and smile.
Pat her on the top of her head.
Lean down, arms outstretched, for a hug.
Stand still and let the dog sniff you, noting her body language.
Push the dog off if she jumps up.
Neutral & relaxed
Perked up & forward
B and C
A and B
A and D
A, B and D
“I am suspicious of you;” look away from the dog, give him space, and wait for him to come check you out and relax his stance before proceeding.
“I would like to play fetch;” move forward and bend down to pick up his tennis ball, and throw it.
“I don’t know what you want;” offer a hand for the dog to smell.
“I don’t know who you are;” show him the leash to show that you are going to take him for a walk, and await his response.
“I don’t know if you are friendly;” start talking in a bright, happy voice to ease the tension in the room.
Reassure her by picking her up and hugging her.
Stop, pull your hand back, and slowly back away and turn, avoiding eye contact.
Say, “Aw, it’s ok!” and put out your hand for her to sniff.
Quietly and slowly continue reaching your hand out to pet her head.
To let the dog’s owner know what your experience with the dog was like.
To let HQ and other walkers know what your experience with the dog was like.
A and B
Finish securing the dog to the lead and start the walk.
Grab a very quick emergency sip of water from the sink.
Once you’ve secured the dog and pressed “Start Walk,” grab a quick soda and drink on the go.
Try to lasso the dog and leash her up from afar-- the order must be fulfilled.
If the situation does not subside, calmly and slowly back out of the house, shut and lock the door, and call HQ.
Toss treats between you and the dog to lure him to you.
Exit quickly, slam the door shut and lock it to make sure the dog knows that you have left and she is safe, and call the owner.
Take a step towards the dog to test the waters.
I am fearful of you.
I am happy to see you.
I am about to attack.
Wide eyes indicate stress
Squinting indicates submission or sickness
Squinting indicates suspicion
Wide eyes indicate happiness
Direct stare with a closed mouth means the dog is threatening you