Zingy Home Access Quiz
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- 1.
The purpose of a meet and greet is:
- A.
To represent Zingy and project your and the team’s professionalism.
- B.
To give good training and pet care tips to the dog’s owner.
- C.
To assess the dog’s behavior to determine whether or not the dog is suitable for the home access feature.
- D.
A and C
- E.
B and C
Correct Answer
D. A and CExplanation
The purpose of a meet and greet is to represent Zingy and project your and the team's professionalism. This means that during the meet and greet, you should present yourself and the team in a professional manner, showcasing the values and image of Zingy. Additionally, the meet and greet is also meant to assess the dog's behavior to determine whether or not the dog is suitable for the home access feature. This involves observing the dog's behavior and evaluating if it is compatible with the requirements of the home access feature.Rate this question:
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- 2.
First-time customers can now immediately place a home access order for their dog.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
All first-time orders must be a “collect” order.Rate this question:
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- 3.
Which of the following are acceptable ways to greet a dog?
- A.
Look into her eyes and smile.
- B.
Pat her on the top of her head.
- C.
Lean down, arms outstretched, for a hug.
- D.
Stand still and let the dog sniff you, noting her body language.
- E.
Push the dog off if she jumps up.
Correct Answer
D. Stand still and let the dog sniff you, noting her body language. -
- 4.
What ear stance can indicate that the dog may become aggressive?
- A.
Neutral & relaxed
- B.
Perked up & forward
- C.
Flattened back
- D.
B and C
- E.
C
Correct Answer
D. B and CExplanation
When a dog's ears are perked up and forward, it indicates that they are alert and paying attention to their surroundings. This can be a sign of potential aggression as the dog is on high alert and ready to react. Similarly, when a dog's ears are flattened back, it suggests fear or submission, which can escalate into aggression if the dog feels threatened or cornered. Therefore, both perked up and forward ears, as well as flattened back ears, can be indicators that a dog may become aggressive.Rate this question:
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- 5.
A wagging tail means that the dog is happy.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
A dog that is feeling threatened or alert may wag his tail. A tightly vibrating tail, especially when pointing straight up, can indicate intent to attack.Rate this question:
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- 6.
Primarily, how do dogs communicate, and what should you be especially aware of when working with a dog?
- A.
Body language
- B.
Facial expressions
- C.
Verbally
- D.
Eye contact
- E.
A and B
- F.
A and D
- G.
A, B and D
Correct Answer
G. A, B and DExplanation
Dogs primarily communicate through body language, facial expressions, and eye contact. These non-verbal cues are important to be aware of when working with a dog as they can indicate the dog's emotions, intentions, and level of comfort. Understanding and interpreting these signals can help in effectively communicating with and handling dogs, ensuring their well-being and preventing any potential conflicts or misunderstandings.Rate this question:
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- 7.
This time, you’re at a home to walk a yorkie. She seems interested, sniffing you and wagging her tail happily. As you reach to pet her, however, she suddenly freezes, stops wagging and sniffing, looks away with wide eyes, and licks her lips. What is the proper response?
- A.
Reassure her by picking her up and hugging her.
- B.
Stop, pull your hand back, and slowly back away and turn, avoiding eye contact.
- C.
Say, “Aw, it’s ok!” and put out your hand for her to sniff.
- D.
Quietly and slowly continue reaching your hand out to pet her head.
Correct Answer
B. Stop, pull your hand back, and slowly back away and turn, avoiding eye contact.Explanation
The proper response in this situation is to stop, pull your hand back, and slowly back away and turn, avoiding eye contact. This is because the yorkie is displaying signs of fear or discomfort, such as freezing, avoiding eye contact, and licking her lips. By backing away and avoiding direct eye contact, you are giving the dog space and not escalating the situation further. This response shows respect for the dog's boundaries and allows her to feel more comfortable.Rate this question:
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- 8.
You have arrived for a home access walk. The Labrador who you're supposed to walk for has a stiff stance, his ears are perked and his tail is straight up, wagging a little. What is the dog telling you, and what is your response?
- A.
“I am suspicious of you;” look away from the dog, give him space, and wait for him to come check you out and relax his stance before proceeding.
- B.
“I would like to play fetch;” move forward and bend down to pick up his tennis ball, and throw it.
- C.
“I don’t know what you want;” offer a hand for the dog to smell.
- D.
“I don’t know who you are;” show him the leash to show that you are going to take him for a walk, and await his response.
- E.
“I don’t know if you are friendly;” start talking in a bright, happy voice to ease the tension in the room.
Correct Answer
A. “I am suspicious of you;” look away from the dog, give him space, and wait for him to come check you out and relax his stance before proceeding.Explanation
The Labrador's stiff stance, perked ears, and straight-up tail with a slight wag indicate suspicion. The appropriate response would be to look away from the dog, give him space, and wait for him to approach and relax his stance. This approach allows the dog to feel more comfortable and establishes trust before proceeding with the walk.Rate this question:
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- 9.
What is the purpose of the post-walk dog rating?
- A.
To let the dog’s owner know what your experience with the dog was like.
- B.
To let HQ and other walkers know what your experience with the dog was like.
- C.
A and B
Correct Answer
B. To let HQ and other walkers know what your experience with the dog was like.Explanation
The purpose of the post-walk dog rating is to inform HQ and other walkers about your experience with the dog. This allows HQ to gather feedback and assess the behavior and temperament of the dog, which can be helpful for future walks. It also helps other walkers to have an idea of what to expect when walking the same dog.Rate this question:
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- 10.
You have arrived at a home for a home access walk, and have notified the owner with the “I am here” button. However, as you are leashing up the dog inside, you realize that you have not had anything to drink all day, and you are parched. What should you do?
- A.
Finish securing the dog to the lead and start the walk.
- B.
Grab a very quick emergency sip of water from the sink.
- C.
Once you’ve secured the dog and pressed “Start Walk,” grab a quick soda and drink on the go.
Correct Answer
A. Finish securing the dog to the lead and start the walk.Explanation
"Get in, get out"-- Our clients don't want us hanging around in their homes longer than we need to be, and they especially don't want us snooping around. Take as much time as you need to make sure that the dog is comfortable with you, but take that much time only, and get started with the walk as quickly as possible.Rate this question:
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- 11.
While the first “meet and greet” walk is free of charge for the new customer, you will still be paid for the service.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The statement implies that although the initial "meet and greet" walk is free for the new customer, the person providing the service will still receive payment. This suggests that the service provider values their time and expertise, and even though they are offering a complimentary first walk, they expect to be compensated for their services in the long run. Therefore, the answer is true.Rate this question:
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- 12.
You have accepted a home access order for a beagle who has passed her “meet and greet” with flying colors. However, when you open the door, she is growling at you, hackles raised, showing her teeth, and eyeing you suspiciously. What should you do?
- A.
Try to lasso the dog and leash her up from afar-- the order must be fulfilled.
- B.
If the situation does not subside, calmly and slowly back out of the house, shut and lock the door, and call HQ.
- C.
Toss treats between you and the dog to lure him to you.
- D.
Exit quickly, slam the door shut and lock it to make sure the dog knows that you have left and she is safe, and call the owner.
- E.
Take a step towards the dog to test the waters.
Correct Answer
B. If the situation does not subside, calmly and slowly back out of the house, shut and lock the door, and call HQ.Explanation
In this situation, the beagle is displaying aggressive behavior by growling, raising her hackles, showing her teeth, and eyeing the person suspiciously. It is important to prioritize safety in such situations. The correct answer suggests calmly and slowly backing out of the house, shutting and locking the door, and calling HQ. This response ensures that the person removes themselves from the potentially dangerous situation and seeks assistance from headquarters to address the aggressive behavior of the dog.Rate this question:
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- 13.
The Weimaraner you are about to walk has a relaxed, partially open mouth, and is wiggling her whole body side to side as she is sniffing you and rubbing her head on your hand. What is she saying?
- A.
I am fearful of you.
- B.
I am happy to see you.
- C.
I am about to attack.
Correct Answer
B. I am happy to see you.Explanation
The Weimaraner's behavior indicates that she is happy to see you. Her relaxed, partially open mouth and wiggling body are signs of friendliness and excitement. Sniffing you and rubbing her head on your hand are also gestures of affection and familiarity.Rate this question:
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- 14.
Which of the following are true?
- A.
Wide eyes indicate stress
- B.
Squinting indicates submission or sickness
- C.
Squinting indicates suspicion
- D.
Wide eyes indicate happiness
- E.
Direct stare with a closed mouth means the dog is threatening you
Correct Answer(s)
A. Wide eyes indicate stress
B. Squinting indicates submission or sickness
E. Direct stare with a closed mouth means the dog is threatening youExplanation
Wide eyes indicate stress because when a dog is stressed, their eyes may appear wide and alert. Squinting indicates submission or sickness because when a dog is feeling submissive or unwell, they may squint their eyes as a sign of vulnerability. A direct stare with a closed mouth means the dog is threatening you because this behavior is often seen as aggressive and confrontational.Rate this question:
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- 15.
True or False: A dog who is pacing, flicking his tongue, and has a shrunken posture is feeling stressed.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
A dog who is pacing, flicking his tongue, and has a shrunken posture is displaying classic signs of stress. Pacing is often a sign of restlessness or anxiety, flicking the tongue can be a self-soothing behavior, and a shrunken posture indicates fear or discomfort. Therefore, it can be concluded that the dog is feeling stressed.Rate this question:
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- 16.
True or False: Knock the door when you get to the home to let the dog know that you have arrived.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Knocking may agitate the dog.Rate this question:
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- 17.
If you enter a home, and the dog is barking at you, hold your ground and put a backpack or something in front of you.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
If you enter a home and the dog starts barking at you, holding your ground and putting a backpack or something in front of you can help create a physical barrier between you and the dog. This can help make the dog feel less threatened and reduce the likelihood of it attacking or approaching you aggressively. By not backing away or showing fear, you are asserting yourself as a non-threatening presence, which can help calm the dog down.Rate this question:
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Current Version
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Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Apr 07, 2015Quiz Created by
ZingyPet
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