NCO DLC- Leadership And Management

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1. Failure to move toward a resolution while mediating.

Explanation

Impasse refers to a situation in mediation where there is a failure to move towards a resolution. It occurs when the parties involved in the mediation are unable to reach an agreement or find a common ground. In this context, the correct answer suggests that the failure to move towards a resolution while mediating is referred to as an impasse.

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NCO DLC- Leadership And Management - Quiz

The NCO DLC-Leadership and Management quiz assesses knowledge on ethical leadership, management practices, and decision-making in challenging scenarios. It evaluates the impact of personal actions on mission effectiveness... see moreand promotes integrity in leadership roles. see less

2. When people cooperate with others, knowingly or unknowingly, to reinforce those behaviors that prevent others from fully entering into the workplace culture.

Explanation

Collusion refers to the act of people consciously or unconsciously working together to support behaviors that exclude others from fully participating in the workplace culture. This can involve individuals reinforcing certain actions or attitudes that hinder the integration of others into the work environment. It implies a form of cooperation among individuals to maintain a status quo that may be exclusionary or discriminatory.

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3. Deal specifically with those values and expected rules of the profession that are appropriate actions taken within the military environment.

Explanation

The term "Military Ethics" is the most appropriate answer because it specifically deals with the values and expected rules of the profession within the military environment. Military ethics refers to the moral principles and guidelines that govern the behavior and decision-making of military personnel. It encompasses the ethical dilemmas and responsibilities unique to the military profession, such as following orders, protecting civilians, and upholding human rights. Therefore, "Military Ethics" aligns with the given context and is the correct answer.

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4. Every work center accomplish and oversee their own on a regular basis. It's your role to ensure there are no unnecessary steps that can be eliminated.

Explanation

The given statement suggests that each work center is responsible for completing and managing their own tasks regularly. The role of the person reading this statement is to ensure that there are no unnecessary steps in the processes that can be eliminated. Therefore, the correct answer is "Processes" as it refers to the tasks and steps that need to be carried out efficiently in each work center.

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5. TSgt Hayden, the Dining Facility Fight Chief, overhears his NCOIC, SSgt Forgit trying unsuccessfully to communicate with a Portuguese speaking dependent. TSgt Hayden thinks for a moment and realizes that SrA Silva (one of his Airmen) is Brazilian and speaks Portuguese. TSgt Hayden quickly requests help from SrA Silva and shortly after taking over the situation, the patron shakes SrA Silva's hand and leaves with his order.   TSgt Hayden's understanding/misunderstanding of __________________________ will MOST likely ________________ mission effectiveness.

Explanation

TSgt Hayden's understanding of diversity awareness, specifically recognizing that SrA Silva speaks Portuguese, will most likely enhance mission effectiveness. By utilizing the diverse skills and language abilities of his team members, TSgt Hayden was able to successfully communicate with and assist the Portuguese-speaking dependent. This demonstrates a heightened awareness of diversity and the ability to effectively leverage it to accomplish the mission.

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6. A view into the future that describes how an organization will strategically perform or conduct business.

Explanation

Strategic vision refers to a future-oriented perspective that outlines how an organization will strategically operate or conduct its business. It involves envisioning the desired outcomes, goals, and direction of the organization, and formulating a plan to achieve them. This involves considering various factors such as market trends, competition, and internal capabilities. Strategic vision serves as a guiding force for decision-making and helps align the organization towards its long-term objectives. It provides a clear picture of where the organization wants to be in the future and how it plans to get there.

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7. Two or more people or groups striving to reach an agreement or course of action.

Explanation

Negotiation refers to the process of two or more individuals or groups trying to come to a mutual agreement or reach a common course of action. It involves discussions, compromise, and finding a middle ground to resolve conflicts or differences of opinion. This term accurately describes the scenario where multiple parties are actively engaged in finding a solution or agreement.

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8. A statement that gives no options for the counterpart's input.

Explanation

The correct answer is "Demand" because a demand is a statement or request that does not provide any options for the counterpart's input. It is a straightforward and non-negotiable statement of what is expected or required. In contrast, a position may involve some flexibility or room for negotiation, a reservation implies a conditional or tentative request, and an aspiration is a personal goal or ambition rather than a direct statement of what is required.

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9. During this time, if congress cannot agree on a budget, units typically receive funding authority for approximately 80% of the previous year's budget amount.

Explanation

Continuing Resolution Authority allows units to receive funding authority for approximately 80% of the previous year's budget amount when congress cannot agree on a budget. This means that even without an approved budget, units can continue to operate and receive funding at a reduced level to ensure essential services are maintained. This authority is put in place to prevent a government shutdown and ensure the continuity of operations until a budget agreement is reached.

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10. MSgt Duvernay works in Logistics Readiness vehicle maintenance flight. The flight is responsible for maintaining 127 different makes and models of government vehicles. The vehicles vary from squadron to squadron, and range from bucket loaders, bulldozers and sewer trucks to weapons trailers and ambulances. Due to a recent deployment, shop personnel has decreased and as a result the vehicle-in-commission rate has dropped from 90% to 83%. Not wanting to bring attention to the section, MSgt Duvernay reports the percentage rates from the previous month at the weekly staff meeting with the commander. MSgt Duvernay actions BEST identify___________.

Explanation

MSgt Duvernay's actions of reporting the previous month's percentage rates instead of the current decreased rate indicate a concern for the image of the section. By not wanting to bring attention to the decreased vehicle-in-commission rate, MSgt Duvernay is prioritizing the perception of the section's performance over transparency and honesty. This suggests that MSgt Duvernay is more worried about how the section is perceived by others, rather than addressing and resolving the issue at hand.

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11. Assertive style that is usually used in emergency situations. This style attempts to overwhelm your opponent and should be used with caution.

Explanation

Insist is the correct answer because it refers to a style of communication that is forceful and determined. In emergency situations, it is important to assert oneself and make one's point heard, which is why this style is effective. However, it should be used with caution as it can come across as aggressive or confrontational.

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12. Outsiders who have an interest in dispute resolution.

Explanation

Stakeholders are individuals or groups who have an interest or concern in a particular dispute resolution process. They may have a direct or indirect stake in the outcome and can include parties directly involved in the dispute, as well as external parties who may be affected by the resolution. These outsiders with an interest in dispute resolution can play a crucial role in providing different perspectives, offering valuable insights, and helping to reach a fair and balanced resolution.

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13. Claiming something about a situation that is not supported by facts.

Explanation

Assumptions refer to making conclusions or claims about a situation without having sufficient evidence or facts to support them. This can occur when individuals rely on their own beliefs, biases, or preconceived notions rather than objective information. Assumptions can lead to misunderstandings, false conclusions, and perpetuation of stereotypes. Social bias, perception, and stereotypes can all contribute to the formation of assumptions, as they shape individuals' perspectives and influence their interpretations of a situation.

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14. TSgt Campbell is newly assigned to a joint international unit that is made up of Army, Navy and Air Force personnel from seven nations. A few weeks into the new assignment, TSgt Campbell noticed some individuals not being receptive to their Korean team members at work center meetings. During the next meeting, TSgt Campbell made sure to ask the Korean team to provide their operational inputs. The Korean team's inputs were critical to the unit meeting mission requirements ahead of schedule.   TSgt Campbell's actions BEST illustrate the __________________ technique and its impact on mission effectiveness.

Explanation

TSgt Campbell's actions of asking the Korean team to provide their operational inputs demonstrate the technique of inclusion. By actively involving and valuing the contributions of the Korean team members, TSgt Campbell promotes a sense of belonging and acceptance within the international unit. This inclusion leads to improved collaboration, cooperation, and communication among the team members, ultimately enhancing the unit's mission effectiveness.

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15. Your most valuable resource. Training and development plans, institutional programs and processes, along with support organizations are integrated to assist in effectively management.

Explanation

The given statement suggests that personnel are the most valuable resource. This implies that the success and effectiveness of an organization depend on the skills, abilities, and dedication of its employees. Training and development plans, along with support organizations, are integrated to assist in effectively managing personnel. This highlights the importance of investing in the growth and well-being of employees to ensure their optimal performance and contribute to the overall success of the organization.

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16. The document used to propose adjustments to the UMD.

Explanation

The Authorization Change Request is the document used to propose adjustments to the UMD (Unit Manpower Document). This document allows for changes to be made to the authorized personnel and resources within a unit, such as adding or removing positions, adjusting manpower requirements, or requesting changes to the organizational structure. By submitting an Authorization Change Request, unit personnel can propose and justify the need for adjustments to better align with operational requirements and ensure efficient resource allocation.

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17. SSgt Walker and his team are preparing for an inspection. While organizing the storage room, A1C Bates discovers equipment that should have been turned in months ago per the AFI. He reports the findings to Walker and suggests hiding the equipment until after the inspection. Walker responds, "That will quickly take care of the problem, but understand there are possible consequences for that decision." After considering the consequences, Bates decides to fill out the paper work to turn-in the equipment. On the inspection report, it was noted that equipment was turned in late; however, the work center identified it and corrected the discrepancy in a proper manner.   This scenario BEST illustrates effective use of ___________________ and its impact on NCO, unit, and mission effectiveness.

Explanation

The scenario demonstrates the effective use of the ethical principle of the three Rs, which stands for Recognize, Report, and Resolve. A1C Bates recognized the discrepancy in the storage room equipment, reported it to SSgt Walker, and together they resolved the issue by filling out the paperwork to turn in the equipment. This ethical principle emphasizes the importance of being aware of and addressing problems, even if it may have consequences, in order to maintain integrity and uphold standards. By following the three Rs, the NCO (SSgt Walker), the unit, and the mission effectiveness were all positively impacted.

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18. While in a deployed location SSgt Nix says to TSgt Miller, "Yesterday, while on that evacuation flight, the oil line started to leak on the helicopter. After an emergency landing, I could've used an electric clamp to fix it; but that's not in the technical order." Astonished TSgt Miller says, "You should submit your fix for Air Force wide consideration." Later that day TSgt Miller reviews the list of past submissions and finds nothing. He tells SSgt Nix, "You should submit it. Then a high ranking commander will review it. Finally, if approved by them, plans will be created and executed. You may even get paid." TSgt Miller's _____ will MOST likely _____ mission effectiveness.

Explanation

TSgt Miller's understanding of Airman Powered by Innovation will most likely increase mission effectiveness. By suggesting that SSgt Nix submit his fix for Air Force wide consideration, TSgt Miller is demonstrating his knowledge of the resources available to improve mission success. If the fix is approved by a high-ranking commander and plans are created and executed, it can lead to improved processes or equipment, ultimately increasing mission effectiveness.

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19. Due to his military experience and Public Affairs AFSC, TSgt Banks is selected to brief newcomers at his deployed location. During the brief he says, "These characteristics of diversity are with a person at birth, and usually doesn't alter during a person's life."   TSgt Banks' comments BEST identify the ________________.

Explanation

TSgt Banks' comments suggest that the characteristics of diversity he is referring to are inherent and unchanging, indicating that they are part of a person's primary dimension of diversity. The primary dimensions of diversity are characteristics that are inherent to a person and typically do not change throughout their life, such as age, race, gender, and physical abilities.

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20. Two or more people or groups striving to reach an agreement or course of action.

Explanation

Negotiation is the correct answer because it refers to the process of two or more people or groups trying to reach an agreement or course of action. It involves discussions, compromises, and finding common ground to achieve a mutually beneficial outcome. In a negotiation, individuals present their positions and interests, and through dialogue and bargaining, they work towards a resolution that satisfies both parties. Negotiation is a key skill in various contexts, such as business, diplomacy, and personal relationships.

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21. Includes natural and man-made resources physical goods that are required by personnel to complete their assigned duties. Is one of the most wasted or abused resources in the Air Force.

Explanation

The correct answer is Material. Material resources include natural and man-made physical goods that are needed by personnel to carry out their assigned tasks. In the context of the Air Force, material resources are often wasted or abused, possibly due to improper management or lack of accountability. This can lead to inefficiencies and unnecessary expenses.

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22. The belief that nothing is objectively right or wrong and that the definition of right and wrong depends on the prevailing view of a particular individual, culture, or historical period.

Explanation

Ethical Relativism is the belief that there is no objective standard of right or wrong, and that what is considered right or wrong is determined by the individual, culture, or historical period. This means that there are no universal moral principles that apply to all situations and all people. Instead, moral judgments are subjective and relative to the beliefs and values of different individuals or societies. Ethical Relativism suggests that what is considered morally right or wrong can vary from person to person or from culture to culture.

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23. Can assist you and others in building a variety of ideas in a short time about a specific problem or topic

Explanation

Brainstorming is a technique that enables individuals or groups to generate a large number of ideas in a short period of time. It encourages creativity and open-mindedness, allowing for the exploration of various perspectives and possibilities. By facilitating the sharing of thoughts and suggestions, brainstorming helps in building a variety of ideas that can be further developed and analyzed. It is an effective tool for problem-solving and decision-making processes, as it promotes collaboration and encourages participants to think outside the box. Therefore, the given answer accurately describes the ability of brainstorming to assist in generating a variety of ideas in a short time.

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24. Your least favorable offer you'll accept during a negotiation.

Explanation

The correct answer is "Reservation". In a negotiation, the reservation refers to the lowest offer or outcome that an individual is willing to accept. It represents the bottom line or the minimum acceptable outcome. It is important for individuals to determine their reservation before entering a negotiation as it helps them set their limits and negotiate effectively.

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25. Collaborative style that can manages the relationship while striving for a mutually pleasing outcome.

Explanation

Cooperate is the correct answer because it aligns with the description provided in the question. The explanation suggests that the collaborative style mentioned involves managing relationships and aiming for a mutually pleasing outcome. Cooperating implies working together and finding common ground to achieve a shared goal, which fits the given description.

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26. TSgt Carver has been tasked with purchasing a new big screen television for the Airmen's break room. TSgt Carver thinks, "I have to purchase a television for the break room. It must be at least 50 inches and cost less than $750. It would be nice to have high definition picture and HDMI ports." After planning, Carver searches the GSA Advantage website and finds many options. He picks the top three choices and puts them in order. Before submitting to the resource advisor, Carver contemplates, "Did I miss anything? Am I sure these are the best options?" Later, the flight chief thanks Carver for being under budget and getting extra features he desired. TSgt Carver's actions BEST illustrates ________________ and its impact on NCO effectiveness.

Explanation

TSgt Carver's actions of planning, researching, and evaluating options for purchasing a new big screen television for the Airmen's break room demonstrate decision analysis. By considering the requirements, budget, desired features, and comparing different options, Carver is using a systematic approach to make an informed decision. This decision analysis contributes to NCO effectiveness by ensuring that resources are utilized efficiently, staying within budget, and meeting the needs of the Airmen.

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27. The critical force that powers businesses, manufacturing, and the transportation of goods and services. It also powers your equipment, facilities, motor vehicles, and aircraft.

Explanation

Energy is the correct answer because it is the critical force that powers businesses, manufacturing, and the transportation of goods and services. It also powers equipment, facilities, motor vehicles, and aircraft. Without energy, these operations would not be possible, making it an essential component for the functioning of various industries and sectors.

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28. Allows the government to continue operations at a minimum level for a specific amount of time, when the budget isn't approved by Congress.

Explanation

CRA stands for Continuing Resolution Authority. It allows the government to continue its operations at a minimum level for a specific amount of time when the budget is not approved by Congress. This temporary measure ensures that essential government functions can continue while Congress works on approving the budget.

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29. This change is generally the easiest change to bring about. Change at this level occurs after acquiring new information.

Explanation

The given statement suggests that the easiest change to bring about is at the level of knowledge. This means that when individuals acquire new information or knowledge, they are more likely to change their behavior or attitudes. This implies that knowledge plays a significant role in influencing individual behavior and attitudes, making it the easiest change to implement.

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30. TSgt Becher is leading a problem solving event in the Fuels Flight. At the first meeting she says, "We have to decrease the response time to fuel the KC-135s. Command Post is receiving complaints daily." After the meeting breaks, a team follows the next fuel run to the flight line to observe the entire process. While at the plane, Becher discusses the issue with the crew chief and pilot. The next day, the team meets again. TSgt Becher says, "We must write out the issue and make sure it includes all the facts." After the team completes Becher's task, all team members agree and finalize the issue." TSgt Becher's _____ will MOST likely _____ mission effectiveness

Explanation

TSgt Becher's understanding of clarifying and validating the problem will most likely increase mission effectiveness. By properly understanding and defining the problem, Becher can effectively address the issue and implement appropriate solutions. This will lead to improved efficiency and effectiveness in fueling the KC-135s, ultimately enhancing mission performance.

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31. TSgt Baer and TSgt Chambers are co-chairing the unit's next commander's call and they are working well together. During one of their weekly meetings, they argued about who was doing more work. TSgt Baer said, "Look, I'm not singling you out. All I'm saying is everyone knows that men are stronger and we do most of the hard work. You women just can't do as good a job as us."   TSgt Baer's comment BEST identify a form of ________________.

Explanation

TSgt Baer's comment reflects a stereotype, which is a widely held but oversimplified and generalized belief about a particular group of people. In this case, TSgt Baer is making assumptions about women's abilities based on their gender, suggesting that they are not as capable as men. This is an example of gender stereotype and discrimination.

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32. You just finished conducting an in-depth training session with your people on a new piece of equipment and updated their training records. You give 3 days to your team to put together a continuity book for the equipment and put it on the shared site. You find out one of your trained people takes a shortcut on the steps of the process and causes the equipment to malfunction, halting production. You bring the person into your office and present her with a letter of counseling for not following the steps and partner her up with your most knowledgeable worker for her retraining/recertification which she passes successfully and ahead of schedule. Your use of _______________, _______________, and _______________ powers will MOST LIKELY result in _______________ subordinate effectiveness.

Explanation

The use of coercive power is evident in the letter of counseling given to the person who took a shortcut, as it is a form of punishment for not following the steps. Legitimate power is demonstrated by the decision to partner the person with the most knowledgeable worker for retraining/recertification, as it is a legitimate authority's decision to assign this task. Expert power is shown by the successful retraining/recertification, indicating the person's expertise in the equipment. By using these powers, the subordinate's effectiveness is likely to increase as they have been given the opportunity to learn from their mistake, receive guidance from an expert, and face consequences for their actions.

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33. You have four competent subordinates. Almost every time your boss sends you a task you hand it off to your team. All you expect from them is a quality product in a timely manner. You tell them you don't want to influence their development in handling special tasks. You won't see the task again until your team hands the final product for you to forward up to your boss. Your team knows you don't want to be bothered with questions about the task. When your boss questions you about the task, you say, "I'll find out." Your team members wonder if you really know your job. They've been talking about the upcoming quarterly awards board hoping they were going to be submitted for all their hard work in making you look good since they weren't submitted for last quarter. This scenario BEST illustrates your relience on the ____________________ style which could degrade your NCO effectiveness.

Explanation

The scenario described in the question suggests that the leader is not actively involved in the tasks assigned to their team. They delegate all tasks to their subordinates without providing guidance or support. They also avoid being involved in the decision-making process and do not take responsibility for answering questions or seeking information from their boss. This behavior reflects an impoverished leadership style, where the leader neglects their responsibilities and does not provide the necessary support and guidance to their team. This style can degrade the leader's effectiveness as they are not actively involved in the tasks and may not have a clear understanding of their team's capabilities or performance.

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34. A situation where someone is forced to choose between two alternatives. Both alternatives can be unfavorable i.e., less right vs. more right and less wrong vs. more wrong.

Explanation

An ethical dilemma refers to a situation where an individual is faced with a choice between two alternatives, both of which have unfavorable outcomes. In this scenario, the person must decide between options that are less right versus more right or less wrong versus more wrong. This term specifically relates to moral or ethical decisions, highlighting the challenging nature of choosing between conflicting principles or values.

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35. Any position that declares a certain kind of action (or inaction) to be necessary.

Explanation

The correct answer is Categorical Imperative. The Categorical Imperative is a moral principle introduced by philosopher Immanuel Kant. It suggests that one should act based on principles that they would want everyone else to follow, regardless of the consequences. It emphasizes the importance of universal moral laws and the duty to act morally in all situations. This concept is often used to evaluate ethical dilemmas and make moral decisions.

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36. The AU/CC is visiting and TSgts Gomez and Ramos must choose an Airman to brief the organization's mission. Each TSgt has selected a different Airman which causes a disagreement. While preparing to resolve the dispute, TSgt Gomez thinks to himself, "TSgt Ramos and I have worked together for years and trust each other. Because we will continue working together, I should use a higher people orientation than task when applying the negotiation styles. I believe my Airman will do a better job and they need the experience of talking to top leadership; however, Ramos' briefer would suffice. The visit is weeks away, so we have time to collaborate and ensure we pick the best briefer." This scenario BEST illustrates an understanding of__________ and how they contribute to NCO effectiveness.

Explanation

The scenario best illustrates an understanding of Who, Stakes, and Situation and how they contribute to NCO effectiveness. TSgt Gomez considers the relationship and trust he has with TSgt Ramos, the importance of the organization's mission, and the upcoming visit by the AU/CC. He recognizes the need to collaborate and select the best briefer, taking into account the individuals involved (Who), the significance of the visit (Stakes), and the timeframe for preparation (Situation). This demonstrates an understanding of the factors that influence decision-making and effectiveness in the NCO role.

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37. Two-part process that occurs twice per year that identifies and redistributes funds to meet unfunded requirements such as unforeseen or initially unanticipated mission-related expenses.

Explanation

The correct answer is Budget Review. A budget review is a two-part process that occurs twice per year to identify and redistribute funds to meet unfunded requirements. This process helps address unforeseen or initially unanticipated mission-related expenses by evaluating the current budget and making necessary adjustments. It ensures that funds are allocated properly and efficiently to support the organization's goals and objectives.

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38. MSgt Wilburn is a very motivated and competitive member of his unit. Each time he has been eligible for promotion he was promoted on his first attempt and he wants that streak to continue. He knows in order for this to happen he needs to be visible within the organization in hopes of being stratified above his peers. When drafting bullets for his upcoming enlisted performance report, he takes credit for actions he did not conduct. The way he sees it no one will ever notice. This scenario BEST illustrates___________ and its impact on NCO and mission effectiveness.

Explanation

The scenario best illustrates the "Drive for Success" and its impact on NCO and mission effectiveness. MSgt Wilburn's motivation and competitiveness drive him to take credit for actions he did not conduct in order to be visible within the organization and increase his chances of promotion. However, this behavior undermines the integrity and fairness of the promotion process, potentially leading to the promotion of individuals who may not truly deserve it. It also undermines trust within the unit and can have a negative impact on mission effectiveness if individuals are promoted based on false achievements rather than their actual skills and contributions.

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39. End of the mediation process, resolution not required.

Explanation

Closure refers to the end of the mediation process when a resolution is not required. It suggests that the parties involved have reached a point where they no longer see the need for further discussion or negotiation. This could be because they have come to a mutual understanding or have decided to discontinue the mediation process altogether. In this context, closure indicates that the mediation has concluded without a resolution being reached.

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40. MSgt Rook, a Precision Measurement Equipment Laboratory Flight Chief, has received feedback that his flight is struggling to meet turn-around times on calibrations. MSgt Rook decides to approach TSgt Gerry about fixing the problem due to her ability to leverage previous experiences to quickly and confidently make decisions. TSgt Gerry agrees to tackle the problem and starts by personally observing and analyzing the process over the next few days and collecting data for further examination. Next, TSgt Gerry devises a strategy to address the process issue. Then, TSgt Gerry guides her flight in implementing and evaluating the corrective action to the problem. TSgt Gerry's use of ____________ will MOST likely____________ mission effectiveness.

Explanation

TSgt Gerry's use of the OODA Loop will most likely enhance mission effectiveness. The OODA Loop, which stands for Observe, Orient, Decide, and Act, is a decision-making process that emphasizes rapid decision-making and adaptability. By personally observing and analyzing the process, collecting data, devising a strategy, and guiding her flight in implementing and evaluating corrective action, TSgt Gerry is effectively utilizing the OODA Loop. This will enhance mission effectiveness as it allows for quick and confident decision-making, adaptability to changing situations, and the ability to address and fix process issues efficiently.

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41. You say to SrA Oak, one of your most experienced team leaders and energetic go getter, "Look, I know you made a mistake; I want you to know why. I gave you everything you needed to be successful…the directions, the plan, and even how to accomplish each step. But you decided to do it your own way. This isn't what I expected. I want you to follow my instructions. To be sure you learned your lesson, I want you to tell me when you've completed each step before moving on to the next one." As SrA Oak departs your office, she wonders why she volunteered to lead this special project in the first place. She remembers that your style was used on the new Airmen that have been assigned over the past 6 months. Based on your ________________style SrA Oak's effectiveness will MOST LIKELY _____________.

Explanation

Based on the given scenario, the leader's style can be described as authoritarian. This is evident from the statement "I want you to follow my instructions" and the expectation for SrA Oak to report completion of each step. An authoritarian leader tends to have strict control over their subordinates and expects them to strictly follow instructions without questioning or deviating from them. In this case, SrA Oak's effectiveness is most likely to decrease because the leader's authoritative approach may discourage independent thinking and creativity, leading to decreased motivation and job satisfaction.

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42. TSgt Johnson has been an SFS Airman for 12 years and is not unfamiliar with working swing-shift. On one particular night patrol, he gets a call from dispatch for an alarm activation at the base commissary. He responds to the location and his training immediately kicks in. He instinctively swings open the mobility crate, removes the K9 and begins his perimeter check, looking for any sign of deliberate, forced entry. In only minutes, the scene is secure. TSgt Johnson then has the law enforcement desk contact the facility manager of the building to report a faulty alarm. TSgt Johnson's actions BEST illustrate _____ and its impact on mission effectiveness.

Explanation

TSgt Johnson's immediate and instinctive response to the alarm activation at the base commissary demonstrates system 1 thinking. System 1 thinking is fast, automatic, and intuitive, relying on past experiences and training to quickly assess and respond to a situation. In this case, TSgt Johnson's training immediately kicked in, allowing him to secure the scene efficiently. This type of thinking is crucial in high-pressure situations where quick decision-making is necessary for mission effectiveness.

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43. It's the beginning of the new year. You call everyone together to tell them thanks for all the hard work they did this past year. You go over all of the exceptional accomplishments they did as a team. And you also thank them for being exceptional followers and it was because of them and their dedication that all missions were accomplished. As everyone leaves you overhear some of them say, "I wonder if we were submitted for any awards? We busted our tails last year and didn't get any extra time off!"   Your use of _____________ rewards was _______________ and will MOST LIKELY cause a/an ____________________ in subordinate effectiveness.

Explanation

The use of supervisory rewards was ineffective and will most likely cause a decrease in subordinate effectiveness. This is because the employees expressed disappointment and questioned if they were submitted for any awards, indicating that they expected some form of recognition or reward for their hard work. By not providing any rewards or recognition, the supervisor failed to motivate and reinforce the positive behaviors and achievements of the team. This can lead to a decrease in employee morale, motivation, and overall effectiveness.

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44. The main document for distributing anticipated funding in an equitable manner. Lists the funded and unfunded mission critical requirements and the anticipated spending on funded expenses.

Explanation

An execution plan is the main document that outlines how anticipated funding will be distributed in a fair and equitable manner. It includes a list of both funded and unfunded mission critical requirements, as well as the expected spending on funded expenses. This plan serves as a roadmap for allocating resources and ensures that the funding is used effectively and efficiently.

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45. While briefing an ALS class, TSgt Brand says, "This document is reviewed often and can be found at many different levels in the Air Force, from Air Force Headquarters to the lowest flight level. Though there isn't a required format, the effective ones include sections that list mission essential items that are in the budget and items that aren't. Each expense has a code that represents the expenses place in the budget hierarchy."   TSgt Brand's comments BEST identify the _____.

Explanation

TSgt Brand's comments best identify the Execution Plan. He mentions that the document is reviewed often and can be found at different levels in the Air Force, indicating that it is a plan that is regularly reviewed and implemented. He also mentions that effective execution plans include sections listing mission essential items in the budget and items that are not, suggesting that the document outlines the allocation of resources and expenses. Additionally, the mention of expense codes representing their place in the budget hierarchy further supports the idea that this document is an execution plan for budget allocation and management.

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46. Participates actively in resource management, including the planning, programming, budgeting, acquiring, consuming, storing, and disposing of resources.

Explanation

The correct answer is "RA" which stands for Resource Administrator. This role actively participates in all aspects of resource management, from planning and budgeting to acquiring, consuming, storing, and disposing of resources. They are responsible for ensuring that resources are effectively utilized and allocated according to the organization's needs and goals.

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47. Your boss just stopped by your office to ask you a question. You take the opportunity to tell your boss about some of the potential problems you discovered that could occur if the unit purchases the laptops that were suggested with the end of year fallout money it's expecting to get. You gave her your thoughts about the requirements and recommendations for better laptops in a Memorandum For Record so that she could consider briefing the unit's decision team on your findings before the final decision and purchases are made. This scenario BEST illustrates your effectiveness as a follower by providing ____________ to your boss.

Explanation

This scenario best illustrates your effectiveness as a follower by providing advice to your boss. By taking the opportunity to inform your boss about potential problems and offering your thoughts on better laptop requirements and recommendations, you are demonstrating your ability to provide valuable guidance and suggestions. This shows that you are proactive in identifying and addressing issues, and that you are committed to helping your boss make informed decisions.

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48. While briefing an ALS class, TSgt Brand says, "This document is reviewed often and can be found at many different levels in the Air Force, from Air Force Headquarters to the lowest flight level. Though there isn't a required format, the effective ones include sections that list mission essential items that are in the budget and items that aren't. Each expense has a code that represents the expenses place in the budget hierarchy." TSgt Brand's comments BEST identify the _____.

Explanation

TSgt Brand's comments best identify the Execution Plan. He mentions that the document is reviewed often and can be found at different levels in the Air Force, indicating that it is a plan that is implemented and followed. He also mentions that effective execution plans include sections that list mission essential items in the budget and items that are not, which further supports the idea that he is referring to an execution plan. Additionally, he mentions that each expense has a code that represents its place in the budget hierarchy, which is a common feature of an execution plan.

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49. This represents the best-known approach to complete a task by ensuring consistency throughout the working process; thus, the same work will take the same amount of resources to achieve the same results every time.

Explanation

Standard Work is the best-known approach to complete a task by ensuring consistency throughout the working process. It ensures that the same work will take the same amount of resources to achieve the same results every time. This means that there are established procedures and methods in place that have been proven to be effective and efficient. Standard Work helps to eliminate variations and errors, improve quality, and increase productivity. It is a key component of process improvement and lean manufacturing methodologies.

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50. A continuous cycle of planning, programming, revising, adjusting, and spending.

Explanation

The given answer, "Budget Process," is the most appropriate choice because it accurately describes the continuous cycle of planning, programming, revising, adjusting, and spending that is involved in managing a budget. This process involves creating a budget plan, making necessary revisions and adjustments as needed, and then executing the budget by spending the allocated funds. It is a comprehensive and ongoing process that ensures effective financial management within an organization or government entity.

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51. Major law that allows Congress to exercise control over government spending.

Explanation

The Antideficiency Act is a major law that grants Congress the power to regulate and control government spending. This act prohibits federal agencies from spending more money than has been appropriated by Congress, ensuring fiscal responsibility and accountability. It also establishes penalties for individuals who violate the act, including fines and imprisonment. By enforcing the Antideficiency Act, Congress can effectively exercise its authority over the budget and prevent excessive or unauthorized spending by government agencies.

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52. It was a rough year for you last year, but this is a new year and you're ready for whatever comes. You made it a point to let your boss know that you wanted to be more involved in helping her manage the work center since you're the ranking TSgt. You even purchased a couple of squadron morale-colored t-shirts to wear on morale day. You really want to become the "go to" person for the junior Airmen related to your job specialty. Last year you told the boss about a problem with a procedure in the work center and it caused the unit to be non-mission capable for almost two weeks…leadership wasn't happy about that; however, this year, you're going to do everything you can to ensure proactive problem solving will occur versus reactive crisis management. You feel really good about this new year. Your actions and behaviors BEST illustrate the _____________________ and will MOST LIKELY result in enhanced NCO effectiveness.

Explanation

The actions and behaviors described in the scenario, such as actively seeking to be more involved in managing the work center, purchasing morale-colored t-shirts, and striving for proactive problem-solving, demonstrate the qualities of effective followership. Effective followers are proactive, supportive, and engaged in their roles, which enhances their effectiveness as NCOs. By displaying these qualities, the individual is likely to have a positive impact on their unit and contribute to enhanced NCO effectiveness.

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53. Used to propose adjustments to a Unit Manning Document.

Explanation

The correct answer is ACR. ACR stands for Adjustments to a Unit Manning Document, which is used to propose changes or modifications to the personnel allocation within a specific unit. This document helps in ensuring that the unit is adequately staffed and that any adjustments or changes are properly recorded and approved.

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54. You received some feedback from your subordinates that your nonverbal communication in meetings shows your disagreement with some of things they're saying. That evening you talk to your best friend and ask about your nonverbals. You know that you don't disagree with all of the inputs from your people…you just have questions about their research methods for their inputs. At the next meeting you explain to your people that you appreciated their feedback and you'll work on your communication skills. You also inform them that you'll help any of them with researching inputs.   This scenario BEST illustrates your appropriate use of ______________ and ______________ for personal and professional leadership development that will most likely enhance your NCO effectiveness.

Explanation

In this scenario, the individual demonstrates self-awareness by seeking feedback from their subordinates and recognizing that their nonverbal communication may be conveying disagreement. They also show support for their team by acknowledging the feedback, expressing appreciation, and committing to work on their communication skills. This indicates a desire to improve and a willingness to help their team members with researching inputs. By combining self-awareness and support for the team, the individual is taking steps towards personal and professional leadership development, which can enhance their effectiveness as an NCO.

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55. Yesterday, TSgt Richey was informed that she must find nightly child care or enact her family care plan and send her 8 month old son Logan to her mother in a different state. Sitting in her office, she contemplates, "I want to remain on dayshift. I know my superintendent wants me to work the night shift. Since I haven't found professional childcare open at night, maybe I can take the weekend shift. The main reason I need to remain on dayshift is so Logan can stay in daycare. I know my superintendent is only trying to make the schedule fair, and I have only ever worked weekday dayshift. I simply cannot move Logan hours away, he needs me. If we cannot work something out to remain on days, I'll move my cousin here and she can watch Logan while I work."   TSgt Richey's _____ will MOST likely _____ NCO effectiveness

Explanation

TSgt Richey's understanding of the Planning Phase will most likely increase NCO effectiveness. This is because the Planning Phase involves creating a plan to address and resolve issues, such as finding childcare or enacting a family care plan. By understanding the Planning Phase, TSgt Richey will be able to effectively strategize and come up with a solution that allows her to remain on dayshift while ensuring her son's care needs are met. This will ultimately contribute to her effectiveness as an NCO.

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56. Funding, procuring, maintaining, and updating war-related materials are a top military priority to meet today's National Security Strategy objectives.

Explanation

The given statement emphasizes the importance of funding, procuring, maintaining, and updating war-related materials. This indicates that the military prioritizes warfare, which involves the use of these materials, in order to meet the objectives of the National Security Strategy.

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57. During an initial EPR feedback session you tell your subordinate, "I expect you to become thoroughly familiar with your job by getting to know every aspect. I also expect NCOs to perform above minimal acceptable standards and make smart choices both on and off duty because you're always being watched. Also, believing your superiors will help to ensure you're mission ready, displaying selflessness when it comes to doing what's asked of you, and being prepared when asked to attend meetings are very important to me." Your comments BEST identify ___________________.

Explanation

The comments made during the EPR feedback session highlight the importance of certain traits in followers. The expectation for the subordinate to become thoroughly familiar with their job, perform above minimal standards, make smart choices, believe in their superiors, display selflessness, and be prepared for meetings all indicate the desired follower traits. These traits include dedication, initiative, responsibility, trust, selflessness, and preparedness.

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58. MSgt Gonzalez, the Pharmacy Flight Chief, approaches TSgt Stewart and says, "I have a challenge for you. Streamline the prescription filling process and do it without disrupting operations." TSgt Stewart eagerly schedules the team's first meeting. Stewart can tell that the team is knowledgeable about the current process and they are willing to make changes in the process that prescriptions are filled. After a couple days of discussion, TSgt Stewart's team provides a plan for implementation. TSgt Stewart's team gets the approval of leadership to proceed with the changes and the resulting data from the change shows lower wait times and fewer errors. This narrative BEST illustrates the _______ setting and its impact on mission effectiveness.

Explanation

The narrative describes a situation where TSgt Stewart and his team are tasked with streamlining the prescription filling process without disrupting operations. They schedule a meeting, discuss and make changes to the current process, and then implement the changes. The resulting data shows lower wait times and fewer errors. This scenario aligns with a Rapid Improvement Event, which is a focused, time-limited effort to quickly improve a specific process or outcome. The team's actions and the positive impact on mission effectiveness indicate that this is a Rapid Improvement Event.

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59. During a meeting with the superintendent, TSgt Lopez says, "We have a complete lack of structure in my work center. The last NCOIC didn't keep track of where the people in our work center should be assigned. I compared the document that distributes personnel positions to us and the document the last NCOIC should've been using to assign people to those positions. They didn't match-up at all, one section should include three SSgts but only had one, and another should've had one SSgt but had two! No wonder nothing gets done around here." The scenario BEST illustrates _____ and its impact on mission effectiveness.

Explanation

The scenario BEST illustrates manpower allocation and tracking and its impact on mission effectiveness. TSgt Lopez's statement highlights a lack of structure in the work center and discrepancies in the distribution and assignment of personnel positions. This indicates that there is a problem with how manpower is being allocated and tracked, which can lead to inefficiencies and a failure to accomplish tasks effectively.

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60. TSgt Lopez, a senior analyst for an intelligence squadron, was recently informed that his team will deploy as convoy operators. Upon receiving the news, TSgt Lopez first planned how to tell his team. After gathering everyone for the announcement, he said, "We have been tasked to deploy as convoy operators. Although this isn't in our job description, it's a critical need that must be filled to support the war effort. We'll receive all required training to be successful. I will not allow this tasking to affect our current duties." After answering several questions, Lopez encouraged his team members to see him if they had any additional concerns. TSgt Lopez's _____ will MOST LIKELY _____ mission effectiveness.

Explanation

TSgt Lopez's effective use of the Directive Change Cycle will most likely enhance mission effectiveness. This is because he effectively communicated the change to his team, acknowledged their concerns, and assured them that they will receive the necessary training to be successful in their new task. By using the Directive Change Cycle, TSgt Lopez was able to effectively manage the change and ensure that it does not negatively impact their current duties, ultimately enhancing mission effectiveness.

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61. Setting aside money for a specific purpose.

Explanation

The correct answer is "Appropriation". Appropriation refers to the act of setting aside money for a specific purpose. It involves allocating funds for a particular use or project, ensuring that the money is reserved and available for that specific intention. This process allows organizations or individuals to plan and budget their finances effectively, ensuring that they have the necessary resources to accomplish their goals or fulfill their obligations.

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62. After returning from a staff meeting, TSgt Nicholson briefs the personnel in her section about upcoming process changes that will take place. She discusses her plan to implement the changes within the section and monitor the effects. TSgt Nicholson gives additional details and answers question to ensure all of the key players are on the same page. This scenario BEST illustrates TSgt Nicholson's role as the ________ in the change process and her impact on mission effectiveness.

Explanation

TSgt Nicholson's role as a change agent is best illustrated in this scenario. A change agent is responsible for initiating and implementing changes within an organization or team. TSgt Nicholson is briefing her personnel about upcoming process changes, discussing her plan to implement the changes, and answering questions to ensure everyone is on the same page. This shows that she is actively involved in driving and facilitating the change process. Her impact on mission effectiveness can be seen through her efforts to ensure that the changes are understood and implemented effectively by the key players in her section.

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63. This change is the hardest level of change especially if you have to change customs and traditions that have been around for many years.

Explanation

The given statement suggests that changing customs and traditions that have been around for many years is the hardest level of change. This implies that the change is not just an individual behavior but rather a collective behavior exhibited by a group. Therefore, the correct answer is Group Behavior.

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64. Used to depict the relationship between specific categories of process inputs and the undesirable output.

Explanation

The Fish Bone Diagram, also known as the Ishikawa diagram or cause-and-effect diagram, is a visual tool used to identify and analyze the potential causes of a problem or undesirable output. It helps to depict the relationship between specific categories of process inputs and the resulting undesirable output. The diagram consists of a central spine representing the problem, with branches extending outwards representing different potential causes or categories of causes. This tool is commonly used in problem-solving and quality improvement processes to identify root causes and develop effective solutions.

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65. This is the resource that is required to procure the material, energy, information and technology, and warfare resources needed to accomplish missions.

Explanation

This resource refers to the financial aspect of procuring material, energy, information, technology, and warfare resources needed to accomplish missions. It involves managing and allocating funds to acquire these resources and ensure that the necessary financial resources are available to support the mission objectives.

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66. An offer that is at the aspiration point, or more aggressive. Pulls the other negotiator closer to your desired outcome.

Explanation

In negotiation, an anchor refers to an initial offer or reference point that is set to influence the direction and outcome of the negotiation. By making an aggressive or aspirational anchor, the negotiator aims to pull the other party closer to their desired outcome. This is done by setting a high starting point that can potentially influence the other party's perception of what is acceptable or reasonable. The use of an anchor can be a strategic tactic to gain an advantage in the negotiation process.

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67. TSgt Adams, the NCOIC of the pharmacy is responsible for implementing a new prescription refill process to decrease customer wait times. After identifying deficiencies in the current process, TSgt Adams calls a meeting with his personnel. He explains the problems with the current process, proposed changes, and the timeline for implementation to replace the existing process. TSgt Adams actions BEST illustrate ________.

Explanation

TSgt Adams' actions of calling a meeting with his personnel, explaining the problems with the current process, proposed changes, and the timeline for implementation demonstrate unfreezing. Unfreezing is the first stage in the change management process, where individuals or organizations become aware of the need for change and are willing to let go of their existing beliefs, attitudes, and behaviors. By addressing the deficiencies in the current process and presenting a plan for change, TSgt Adams is initiating the unfreezing process and preparing his personnel for the upcoming changes.

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68. TSgt Hardesty is mentoring TSgt Keith when he says, "This is the process I was telling you about. Our section has positions assigned by a document we don't control at our level. It's up to us to take the personnel we have and plug their names into a second document. This give us the freedom to structure the section as we want." TSgt Hardesty's comments BEST identify _____.

Explanation

TSgt Hardesty's comments indicate that the process he is referring to involves assigning positions within their section based on a document they do not control. This suggests that they are responsible for allocating and tracking manpower within their section, as they have the freedom to structure it as they want by plugging names into a second document. Therefore, the correct answer is allocating and tracking manpower.

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69. TSgt Christenson tells his subordinates that the section will implement a new work order tracker because he doesn't like the current one. He tells them, "The change will take place immediately. As of tomorrow the new tracker will be used instead of the old one." After a week, TSgt Christenson realizes that his people are still using the old tracker. When he asked why everyone was not using the new tracker, he was told that not everyone knew how to use the new one and that some people didn't want to switch because they didn't think it was necessary. This scenario BEST illustrates a failure during the __________ phase of the change process.

Explanation

This scenario best illustrates a failure during the unfreezing phase of the change process. Unfreezing is the initial phase of the change process where individuals and teams are made aware of the need for change and are prepared to let go of old habits and behaviors. In this scenario, TSgt Christenson failed to effectively communicate the need for change and did not provide sufficient training or support for his subordinates to transition to the new work order tracker. As a result, some individuals did not know how to use the new tracker and others resisted the change because they did not see it as necessary.

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70. The overlap of the negotiators aspiration and reservation points.

Explanation

ZOPA stands for Zone of Possible Agreement, which refers to the range or overlap between the negotiators' aspiration and reservation points. In other words, it is the area where both parties can agree and reach a mutually beneficial outcome. The ZOPA is crucial in negotiations as it indicates the potential for reaching a deal that satisfies both parties' interests. It helps negotiators identify the possible concessions they can make while still achieving a satisfactory outcome. Therefore, ZOPA is the correct answer in this context.

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71. Approves budgets, execution plans, and revisions. Distributes the annual funding, establishes priorities, and ensures consistency with programs and missions.

Explanation

The correct answer is FMB. The explanation for this is that FMB stands for Financial Management Board, which is responsible for approving budgets, execution plans, and revisions. It also distributes the annual funding, establishes priorities, and ensures consistency with programs and missions.

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72. During a counseling session, TSgt Foye says, "I'm not sure why you continue to intentionally use the old process. Last week I was forced to give you an LOC, but you still haven't adapted. Your co-worker got to leave work early yesterday because of their participation. The superintendent has promoted this change since it began. If you want to stay a SSgt, I suggest you get on board. The sections morale has been suffering and customers are complaining about the inconsistency."   The scenario BEST illustrates the _____ piece of the TIPO Model and its impact on mission effectiveness.

Explanation

The scenario illustrates the impact of position powers on mission effectiveness. TSgt Foye, as a supervisor, is using their authority and position to enforce the new process and address the employee's non-compliance. The mention of giving an LOC, the superintendent promoting the change, and the negative impact on morale and customer satisfaction all highlight the influence of position powers in driving adherence to the new process and achieving the mission effectively.

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73. SSgt Brady is a team chief of an engine shop. He was just notified by his shop chief, TSgt Thomas that they are projected to receive six more aircraft within a year. Brady states, "TSgt Thomas, I can't see how we're going to support six more aircraft. We already have to work additional hours to support the aircraft we have now. Can we ask for new Airmen to PCS here to help?" TSgt Thomas replied, "I share your concern, but I have confidence that we can make it work." TSgt Thomas's _____ will MOST likely _____ mission effectiveness

Explanation

TSgt Thomas's misunderstanding of adjusting manpower requirements will most likely decrease mission effectiveness. If TSgt Thomas doesn't fully grasp the need to adjust manpower to support the additional aircraft, it could lead to inadequate staffing levels and increased workload for the existing team. This could result in fatigue, decreased productivity, and potential errors or delays in aircraft maintenance. Therefore, a misunderstanding of adjusting manpower requirements could negatively impact the team's ability to effectively support the mission.

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74. Generated from the MPES and assigns positions to an organization.

Explanation

The Unit Manpower Document is the correct answer because it is the document that is generated from the MPES (Manpower Programming and Execution System) and it assigns positions to an organization. This document provides information about the manpower requirements and structure of the unit, including the authorized positions and the personnel assigned to those positions. It helps in managing and tracking the personnel resources within the organization.

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75. Focuses on the functionality of organizations, specifically activation, inactivation, re- designation, and reorganization.

Explanation

The given answer, "Organizational Structure," is the correct answer because the question is asking about a concept that focuses on the functionality of organizations, specifically activation, inactivation, re-designation, and reorganization. Organizational structure refers to the way in which an organization is designed and arranged, including its hierarchy, reporting relationships, and division of labor. It encompasses the various elements mentioned in the question, such as the Unit Manpower Document, Unit Personnel Management Roster, and Authorization Change Request, as these are all components that contribute to the overall structure and functioning of an organization.

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76. While briefing his flight, TSgt Silvers says, "Because it's fast, this style of negotiating may be more appropriate when you have a neutral task and people orientation. You may not be able to negotiate to your aspiration point but reaching a solution is essential. When initially discussing your position, leave some wiggle room in between your anchor and aspiration point for the opposing negotiator to suggest options." TSgt Silvers comments BEST identify the _____ negotiation style.

Explanation

TSgt Silvers comments suggest that the negotiation style he is referring to is "settle". This is because he mentions that reaching a solution is essential and that leaving some wiggle room for the opposing negotiator to suggest options is important. This indicates a willingness to compromise and find a middle ground, which aligns with the settle negotiation style.

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77. Active mediator encourages disputants to clarify issues, and discuss positions and interests.

Explanation

A facilitative mediator is someone who helps the disputants in a conflict to communicate effectively and find their own solutions. They encourage the parties to clarify their issues, express their positions and interests, and engage in open and constructive discussions. This approach focuses on empowering the disputants and facilitating their communication, rather than imposing any judgments or evaluations on the situation. Therefore, the given answer "Facilitative" aligns with the description provided.

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78. Values that are attributed to a system of beliefs that help define right from wrong and good versus bad.

Explanation

Morals are values that are attributed to a system of beliefs that help define right from wrong and good versus bad. They are principles or standards of behavior that guide individuals in making decisions and judgments about what is right or wrong. Morals are personal and subjective, and they are often influenced by cultural, religious, and societal norms. They serve as a compass for individuals to navigate their actions and interactions with others, and they play a crucial role in shaping one's character and integrity.

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79. TSgt Knight, the section NCOIC, says, "I know that none of us are big fans of change, however sometimes change can be good. You should respond to change by identifying new trends and opportunities, so personnel are never caught off guard and can make sense out of a situation in order to turn obstacles into opportunities and ideas into innovative practices. In addition, you should develop plan A and plans B and C just in case." TSgt Knight's comments BEST identify__________________flexibility.

Explanation

TSgt Knight's comments BEST identify cognitive flexibility. This is because he emphasizes the importance of identifying new trends and opportunities, being prepared for change, and developing multiple plans. These actions require cognitive flexibility, which is the ability to adapt thinking and behavior in response to new or changing situations. It involves being open-minded, adaptable, and able to problem-solve effectively.

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80. The best option you can implement if an agreement is not negotiated.

Explanation

BATNA stands for Best Alternative to a Negotiated Agreement. It refers to the course of action that a party can take if a negotiation does not result in a satisfactory agreement. In other words, it is the best option available to a party if they cannot reach a mutually beneficial agreement. Having a BATNA is important as it gives leverage and helps in making informed decisions during negotiations. It allows a party to assess their options and determine whether to accept a proposed agreement or pursue their BATNA.

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81. A1C Gower, an Airman with a Filipino background, just graduated from technical training school and is PCSing to her first duty station overseas. The day she arrived in country, she was picked up by TSgt Sandy, her new supervisor. On their way to base, TSgt Sandy said, "I remember you telling me how much you're going to miss your family and friends when we spoke on the phone. I'll link you up with A1C Saner; she is also from the Philippines. We both want you to feel welcome, so if you need anything, please ask."   TSgt Sandy's actions BEST illustrates the ________________ technique of the F.A.I.R.™ Way.

Explanation

The correct answer is "Assistance". TSgt Sandy's actions of offering support and assistance to A1C Gower by linking her up with someone from the same background and expressing willingness to help demonstrate the technique of Assistance in the F.A.I.R.™ Way. This technique involves providing aid, guidance, and support to individuals to help them feel welcome and comfortable in a new environment.

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82. Agreement to commit funds between the government and another party.

Explanation

The term "agreement to commit funds" suggests that there is a mutual understanding or contract between the government and another party to allocate or set aside funds for a specific purpose. This agreement creates a legal or financial obligation for both parties involved. Therefore, the term "obligation" accurately describes this concept.

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83. TSgt Adams, the Air Traffic Control NCOIC, calls a meeting with her shift leaders to discuss the change to the department's schedule. During the meeting, she asks, "Can you give me your perspective on people's general mood concerning our current ops tempo? Do you think they see the significance in the job that we do here?" SSgt Thomas the night shift leader stood up and said, "It's my perception that people have an appreciation and are well aware of the importance of providing the needed manpower."   TSgt Adam's understanding/misunderstanding of _______________________ will MOST likely have a ______________ impact on mission effectiveness.

Explanation

TSgt Adams' understanding/misunderstanding of social sensitivity will most likely have a positive impact on mission effectiveness. This is because she is actively seeking the perspective and opinions of her shift leaders, showing that she values their input and recognizes the importance of their role in providing the needed manpower. By demonstrating social sensitivity, TSgt Adams is fostering a positive and inclusive work environment, which can lead to increased morale, teamwork, and ultimately, improved mission effectiveness.

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84. Mediator uses questioning to create stories to help disputants understand and cooperate.

Explanation

A mediator who uses questioning to create stories is likely to adopt a narrative approach. Narrative mediation focuses on helping disputants understand their own stories and how they relate to the conflict at hand. By encouraging them to share their perspectives and experiences, the mediator can facilitate a deeper understanding and empathy between the parties, ultimately leading to cooperation and resolution.

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85. Your position on a particular subject. It's how you mentally view a situation.

Explanation

Perspective refers to an individual's point of view or their mental outlook on a particular subject or situation. It represents how someone sees and interprets things based on their own experiences, beliefs, and values. It is a subjective understanding that can vary from person to person. Perception, on the other hand, refers to the process of recognizing, interpreting, and organizing sensory information. Prejudice is a preconceived opinion or judgment about someone or something without proper knowledge or understanding. Collusion refers to a secret agreement or cooperation for an illegal or deceitful purpose.

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86. The treatment or consideration of making a distinction in favor of or against a person or thing based on the group, class, or category to which that person or thing belongs, rather than on individual merit.

Explanation

The given definition describes discrimination, which is the act of treating someone differently or unfairly based on their membership in a particular group or category, rather than evaluating them on their individual qualities or merits. Prejudice refers to preconceived opinions or attitudes towards a person or group, while stereotypes are widely held but oversimplified beliefs or ideas about a particular group. Assumptions are beliefs or guesses made without having all the necessary information.

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87. TSgt Gallagher is giving TSgt Lloyd feedback when he says, "This is your thought process that you used to choose different options or actions when there are many choices. There are two types of thought processes you can use when this occurs. Your rapid approach that relies on past experiences or the methodical process that requires deep thought. You must be observant and orient yourself to choose the best option." TSgt Gallagher's comments BEST identify _____.

Explanation

TSgt Gallagher's comments best identify decision making. He explains that there are two types of thought processes that can be used when faced with multiple choices - a rapid approach based on past experiences and a methodical process that requires deep thought. He emphasizes the importance of being observant and orienting oneself to choose the best option, which are key elements of the decision-making process.

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88. Details the organization structure, the position number for each authorization, and other pertinent data that commanders and managers need to manage manpower resources.

Explanation

The correct answer is UMD. UMD stands for Unit Manpower Document, which is a document that provides details about the organization structure, position numbers, and other relevant data necessary for commanders and managers to effectively manage manpower resources. This document helps in understanding the allocation of personnel, their roles, and responsibilities within the organization, enabling better resource planning and decision-making.

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89. Proposes total program requirements for the next six years.

Explanation

The correct answer, POM, stands for Program Objective Memorandum. This document is used in the military to propose the total program requirements for the next six years. It outlines the objectives, resources, and budgetary needs for various programs and projects.

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90. Changes in this are more difficult to make because this level is characterized by strong positive or negative emotions.

Explanation

Attitude refers to a person's feelings, beliefs, and behaviors towards a particular object, person, or situation. This level is characterized by strong positive or negative emotions, indicating that attitudes play a significant role in determining behavior. Changes in attitude can be challenging to make because they are deeply rooted and can be resistant to change. Therefore, the difficulty in making changes suggests that the correct answer is attitude.

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91. Changing this is more challenging than change at the previous levels because people don't like to change the way they do things.

Explanation

Changing individual behavior is more challenging than change at the previous levels because people don't like to change the way they do things. Group behavior can be influenced and changed through collective efforts, attitudes can be shifted through persuasion and education, and knowledge can be acquired or updated. However, changing individual behavior requires personal motivation, willingness, and effort, which can be more resistant to change due to factors such as habits, beliefs, and personal preferences.

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92. What you experience and observe that becomes your reality.

Explanation

Perception refers to the way individuals interpret and make sense of their experiences and observations. It is the process through which we become aware of the world around us and construct our own reality. Our perception is influenced by various factors such as our senses, past experiences, beliefs, and cultural background. Therefore, what we experience and observe shapes our perception of reality.

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93. MSgt Clark manages a very profitable online home-based business. She has a close friendship with MSgt Brown so she allows him to do some work for her to make extra money. Her business has grown to the point that it takes up most of her free off-duty time, so she recently started using her computer at work to attend to business matters. Last week, Brown discovered her use of government equipment to conduct her personal business. He knows what she is doing is wrong; however he depends on the money from Clark's business to pay for his wife's new car. MSgt Brown's ___________ will MOST likely ________mission effectiveness.

Explanation

MSgt Brown's misunderstanding of the Three Ps (Purpose, Process, and Principles) will most likely hinder mission effectiveness. This is because his use of government equipment for personal business goes against the principles of ethical conduct and the purpose of using government resources for official duties. His actions can lead to potential consequences such as loss of productivity, misuse of resources, and damage to the reputation of the organization. Therefore, his misunderstanding of the Three Ps will hinder the overall effectiveness of the mission.

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94. Is about knowing your core values and having the courage to live by them in all parts of your life in service of the common good.

Explanation

Ethical leadership refers to the practice of leading by example and making decisions based on a set of core values that prioritize the common good. It involves having the courage to live by these values in all aspects of one's life. This aligns with the given statement, which emphasizes the importance of knowing and living by core values in service of the common good. Ethical relativism, on the other hand, is the belief that ethical principles are subjective and vary from person to person or culture to culture. Ethical dilemma refers to a situation where a person is faced with a choice between two morally conflicting options. Ethics is a broader term that encompasses the study of moral principles and values.

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95. SrA Smart returned from leave a few weeks ago and although he thought he completed all the required paperwork upon his return, he learns that is not the case and immediately re-submits the paperwork. Months pass before realizes he was never charged for those leave days he used. Wanting to keep his supervisor, TSgt Wright, in the loop, he explains what happened. After some consideration, Wright says "Finance made the mistake, so don't worry about it. Besides, it's not your responsibility to do their job for them." TSgt Wright's ______________will MOST likely_________ her effectiveness.

Explanation

TSgt Wright's misunderstanding of the Three Ds (Duty, Discipline, and Development) will most likely hinder her effectiveness. By telling SrA Smart not to worry about the mistake made by Finance and not taking responsibility for his actions, TSgt Wright is neglecting her duty to enforce accountability and discipline within the unit. This misunderstanding of the Three Ds undermines her effectiveness as a supervisor and may lead to a lack of discipline and responsibility within the unit.

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96. This has the names of personnel currently assigned to your unit.

Explanation

The correct answer is UPMR because it is stated that the given list contains the names of personnel currently assigned to the unit. Therefore, UPMR is the correct answer as it is the only option that matches this description.

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97. SSgt Stanley, a well-respected NCO, conducted a review of the work center's training records for the upcoming Operational Readiness Inspection. During his review, he identified several required tasks that weren't signed off. Due to time constraints, he had his Airmen initial off on those tasks. He planned to go over the areas at another time.   SSgt Stanley's behavior of ____________________will MOST LIKELY __________ NCO, unit, and mission effectiveness.

Explanation

SSgt Stanley's behavior of Drive for Success will MOST LIKELY reduce NCO, unit, and mission effectiveness. By identifying the required tasks that weren't signed off and having his Airmen initial off on those tasks, SSgt Stanley demonstrates a drive for success and a commitment to ensuring that the work center is prepared for the upcoming Operational Readiness Inspection. However, by planning to go over the areas at another time instead of addressing them immediately, there is a risk that these tasks may not receive proper attention and may not be completed adequately. This could ultimately reduce the effectiveness of the NCO, unit, and mission.

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98. An adverse or unreasonable opinion about a person or group without all the facts and usually based on deeply held beliefs.

Explanation

Prejudice refers to an adverse or unreasonable opinion about a person or group without all the facts and usually based on deeply held beliefs. It involves preconceived notions and judgments about individuals or communities, often leading to unfair treatment or discrimination. Prejudice can be based on various factors such as race, gender, religion, or social class. It is important to recognize and challenge prejudice in order to promote equality and inclusivity in society.

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99. A standardized mental picture that one person or group of people hold in common about another person or group of people.

Explanation

A stereotype refers to a standardized mental picture or belief that a person or a group of people hold about another person or group. It is a preconceived notion or generalization that may not necessarily be accurate and can lead to unfair judgments or biases. Stereotypes often arise from assumptions and social biases, as they are based on limited information or experiences. Perception, on the other hand, refers to the individual's understanding or interpretation of their surroundings and may not necessarily involve generalizations or stereotypes.

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100. The best outcome you hope to negotiate.

Explanation

The best outcome you hope to negotiate is referred to as your aspiration. It represents your ideal or desired outcome in a negotiation. It is what you hope to achieve or gain from the negotiation process. Aspiration is different from other options listed because it focuses on the desired outcome rather than the demands, interests, or positions of the parties involved.

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101. A vital decision-making tool that operates in the background and is relied upon to aid you in supporting daily activities.

Explanation

System 1 Thinking refers to the automatic, intuitive, and subconscious mental processes that we rely on for quick decision-making. It operates in the background and aids us in supporting daily activities without us consciously being aware of it. This type of thinking is fast, effortless, and relies on heuristics and previous experiences to make judgments and decisions. It is often contrasted with System 2 Thinking, which is slower, deliberate, and requires conscious effort. Therefore, System 1 Thinking is the most suitable explanation for the given statement.

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102. At a training session, TSgt Caskey said, "SSgt Griggs, it's that time of the year when we have to submit a document detailing how we are going to spend the upcoming fiscal year funding. To do that, we have to list and justify all needed items and services, and the cost. Additionally, we have to identify and justify items or services that can't be funded with the current budget." Because of her preparation, the organization was able to execute a strong budget and have the unfunded request on the top priority of the wing.  TSgt Caskey's actions BEST illustrates ________________ and its impact on mission effectiveness

Explanation

TSgt Caskey's actions best illustrate the execution plan and its impact on mission effectiveness. By preparing a detailed document listing and justifying all needed items and services, as well as identifying and justifying items that cannot be funded with the current budget, TSgt Caskey ensured that the organization was able to execute a strong budget. This level of preparation and planning allowed the organization to prioritize the unfunded request and ultimately contribute to the effectiveness of the mission.

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103. A team-centered, systematic, common sense problem solving approach.

Explanation

The correct answer is the Eight-Step Problem Solving Process. This approach is team-centered, systematic, and based on common sense. It involves a step-by-step process that helps teams identify, analyze, and solve problems effectively. By following this process, teams can approach problem-solving in a structured and organized manner, ensuring that all necessary steps are taken to address the issue at hand. This approach is widely used in various industries and has proven to be successful in resolving complex problems.

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104. This document tracks where personnel are positioned in manpower allocations.

Explanation

The Unit Personnel Management Roster is the correct answer because it is a document that tracks where personnel are positioned in manpower allocations. This document is used to manage and keep track of personnel within a unit, ensuring that they are assigned to the appropriate positions and responsibilities. It helps in maintaining an organized and efficient workforce by providing information on the current personnel allocations and their respective roles within the organization.

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105. Preferred by Air Force Mediators that focuses on interests instead of the positions.

Explanation

IBN stands for Interest-Based Negotiation. This approach is preferred by Air Force Mediators as it focuses on interests rather than positions. In IBN, the parties involved in the negotiation try to understand each other's underlying interests and needs, rather than simply stating their positions. This approach aims to find common ground and create mutually beneficial solutions. By focusing on interests, IBN allows for more effective communication and collaboration, leading to better outcomes in negotiations.

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106. The core beliefs you hold regarding what is right and fair in terms of our actions and our interactions with others.

Explanation

Values are the core beliefs that individuals hold regarding what is right and fair in terms of their actions and interactions with others. They serve as guiding principles that shape our behavior and decisions. Morals and ethics are related concepts, but they refer more specifically to the principles and rules that govern what is considered right and wrong in a particular society or context. Categorical Imperative, on the other hand, is a philosophical concept introduced by Immanuel Kant, which states that individuals should act according to principles that they would want to be universal laws. Therefore, values best align with the given description.

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107. Provides a systematic and deliberate method for looking at the current situation, determining what problem exists, and then deciding an appropriate and/or effective action.

Explanation

The OODA Loop is a decision-making process that provides a systematic and deliberate method for analyzing the current situation, identifying existing problems, and determining appropriate and effective actions. It stands for Observe, Orient, Decide, and Act. This process emphasizes the importance of gathering information, assessing the situation, making decisions based on the available data, and taking action promptly. By continuously cycling through these steps, individuals and organizations can adapt and respond quickly to changing circumstances, making the OODA Loop an effective approach for problem-solving and decision-making.

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108. TSgt Hadley is tasked with implementing a new process that his section is adopting for completing and tracking work orders. He eagerly meets with his supervisor, MSgt Kim, to discuss the new opportunities that the change will present. TSgt Hadley, then meets with his personnel to brief them on the proposed changes and to tell them about the positive outcomes expected with the new process. As a result of TSgt Hadley's efforts, the new process is adopted without incident. TSgt Hadley's actions BEST illustrate the use of ___________ flexibility and its impact on NCO effectiveness.

Explanation

TSgt Hadley's actions demonstrate dispositional flexibility, which refers to the ability to adapt and adjust one's behavior and mindset in response to changing circumstances. He eagerly embraces the new process and effectively communicates the benefits to his personnel, leading to the successful adoption of the new process without any issues. This shows his willingness to be open-minded, adaptable, and proactive in implementing changes, highlighting the positive impact of dispositional flexibility on NCO effectiveness.

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109. Behavior based on adopted attitudes of what is right or wrong values and judgements about good and evil, and the study of how you judge those behaviors.

Explanation

Ethics refers to the behavior based on adopted attitudes of what is right or wrong, values, and judgments about good and evil. It also involves the study of how individuals judge those behaviors. In other words, ethics is the branch of philosophy that deals with moral principles and the concept of right and wrong conduct. It provides a framework for individuals and societies to make decisions and evaluate actions based on moral values and principles.

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110. Unassertive style that could be used to maintain the current situation. Many times the opposite is too powerful and other tasks are more important.

Explanation

Evade is the correct answer because an unassertive style involves avoiding or sidestepping a situation or confrontation. By evading, one can maintain the current situation and avoid any potential conflicts or disruptions. This is often preferred when the opposite action, such as complying or cooperating, may be too forceful or when there are other tasks that take priority over addressing the issue at hand.

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111. Reviews program and cost factors, compares current with prior year costs, reviews justifications, periodically evaluates performance against estimates, and submits a recommended execution plan.

Explanation

The correct answer is FWG. This answer is likely correct because the given statement describes a process that involves reviewing program and cost factors, comparing current with prior year costs, reviewing justifications, evaluating performance against estimates, and submitting a recommended execution plan. FWG could be an acronym for a department or team responsible for these tasks.

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112. Mediator empowers the disputants to see and understand the others point of view.

Explanation

The correct answer is "Transformative." In transformative mediation, the mediator's main goal is to empower the disputants to see and understand each other's point of view. This approach focuses on helping the parties involved in the dispute to gain insight and transform their perspectives, leading to a potential shift in their relationship and a resolution of the conflict.

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113. Focuses on resolving the problem while correcting and monitoring the situation.

Explanation

System 2 Thinking is the correct answer because it involves a more deliberate and analytical approach to problem-solving. It focuses on actively correcting and monitoring the situation, rather than relying on automatic or intuitive responses (System 1 Thinking). Decision Analysis and Decision-Making are related concepts, but they do not specifically address the aspect of resolving problems while correcting and monitoring the situation.

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114. The mental process that results in the selection of a course of action from among several alternative scenarios.

Explanation

Decision-making refers to the mental process of choosing a course of action from various alternative scenarios. It involves assessing different options, considering their potential outcomes, and ultimately making a decision. This process can be influenced by various factors such as personal preferences, biases, past experiences, and available information. Decision-making is an essential cognitive process that individuals and organizations use to solve problems, make choices, and navigate through different situations.

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115. When someone unfairly favors or prefers a person, culture group, or race to another.

Explanation

Social bias refers to the unfair favoritism or preference shown towards a particular person, culture group, or race over others. It involves making judgments or decisions based on preconceived notions or stereotypes rather than objective criteria. This bias can manifest in various forms, such as unequal treatment, exclusion, or marginalization. It is a societal issue that can perpetuate discrimination and prejudice, leading to unfair advantages for some and disadvantages for others.

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116. Compromising style that should be used when the task and people neither hold a high or low importance. This style usually results in a quick negotiation.

Explanation

The compromising style is the best approach when both the task and the people involved are of moderate importance. This style involves finding a middle ground and reaching a mutually agreeable solution through negotiation. It allows for a quick resolution by finding a compromise that satisfies all parties involved. "Settle" accurately describes this style as it implies reaching a settlement or agreement that is acceptable to everyone involved.

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117. Mediation with a subject matter expert that describes the issue, offers their opinion, and suggests options.

Explanation

The correct answer is "Evaluative" because it describes a mediation process where a subject matter expert provides their opinion on the issue and suggests options. This suggests that the mediator takes an active role in evaluating the situation and offering guidance to the parties involved.

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118. Passive strategy that doesn't focus on the task, but should preserves the relationship between you and the opposing negotiator.

Explanation

Comply is the correct answer because it aligns with the passive strategy mentioned in the question. By complying, you are following the opposing negotiator's requests or demands without resistance. This approach helps to preserve the relationship between both parties and avoids any potential conflicts or disagreements.

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119. A systematic procedure based on the thinking pattern that you employ when making choices.

Explanation

Decision Analysis is the systematic procedure based on the thinking pattern that you employ when making choices. It involves evaluating different options, considering the potential outcomes and risks, and using logical reasoning to arrive at the best decision. This process helps individuals or organizations make informed choices by analyzing the available information and weighing the pros and cons of each alternative. System 1 and System 2 Thinking are cognitive processes described by psychologist Daniel Kahneman, while Decision-Making is a broader term that encompasses various methods and approaches to making decisions.

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120. Your best possible outcome during a negotiation.

Explanation

In a negotiation, your best possible outcome refers to the position you are aiming for or the result you want to achieve. This could be a specific price, terms, or conditions that are favorable to you. Your position represents your initial stance and what you are advocating for during the negotiation process. It is important to clarify and communicate your position effectively to increase the chances of achieving your desired outcome.

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121. The "why" behind your position.

Explanation

"Interest" is the correct answer because it is repeated twice in the given list of words. The repetition suggests that "Interest" is the common theme or concept being discussed in the question.

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122. Being _____ _____ requires all Airmen to develop keen awareness and understanding of others' emotions, feelings, personality, temperaments, strengths, cultural differences, values, and beliefs.

Explanation

To be socially sensitive means to have a heightened awareness and understanding of others' emotions, feelings, personality, temperaments, strengths, cultural differences, values, and beliefs. This is important for Airmen as it allows them to effectively communicate and interact with others, build strong relationships, and work collaboratively in diverse environments. Being socially sensitive helps Airmen to be empathetic, respectful, and inclusive, ultimately contributing to a positive and cohesive team dynamic.

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Failure to move toward a resolution while mediating.
When people cooperate with others, knowingly or unknowingly, to...
Deal specifically with those values and expected rules of the...
Every work center accomplish and oversee their own on a regular basis....
TSgt Hayden, the Dining Facility Fight Chief, overhears his NCOIC,...
A view into the future that describes how an organization will...
Two or more people or groups striving to reach an agreement or course...
A statement that gives no options for the counterpart's input.
During this time, if congress cannot agree on a budget, units...
MSgt Duvernay works in Logistics Readiness vehicle maintenance flight....
Assertive style that is usually used in emergency situations. This...
Outsiders who have an interest in dispute resolution.
Claiming something about a situation that is not supported by facts.
TSgt Campbell is newly assigned to a joint international unit that is...
Your most valuable resource. Training and development plans,...
The document used to propose adjustments to the UMD.
SSgt Walker and his team are preparing for an inspection. While...
While in a deployed location SSgt Nix says to TSgt Miller, "Yesterday,...
Due to his military experience and Public Affairs AFSC, TSgt Banks is...
Two or more people or groups striving to reach an agreement ...
Includes natural and man-made resources physical goods that are...
The belief that nothing is objectively right or wrong and that the...
Can assist you and others in building a variety of ideas in a short...
Your least favorable offer you'll accept during a negotiation.
Collaborative style that can manages the relationship while striving...
TSgt Carver has been tasked with purchasing a new big screen...
The critical force that powers businesses, manufacturing, and the...
Allows the government to continue operations at a minimum level for a...
This change is generally the easiest change to bring about. Change at...
TSgt Becher is leading a problem solving event in the Fuels Flight. At...
TSgt Baer and TSgt Chambers are co-chairing the unit's next...
You just finished conducting an in-depth training session with your...
You have four competent subordinates. Almost every time your boss...
A situation where someone is forced to choose between two...
Any position that declares a certain kind of action (or inaction) to...
The AU/CC is visiting and TSgts Gomez and Ramos must choose an Airman...
Two-part process that occurs twice per year that identifies and...
MSgt Wilburn is a very motivated and competitive member of his unit....
End of the mediation process, resolution not required.
MSgt Rook, a Precision Measurement Equipment Laboratory Flight Chief,...
You say to SrA Oak, one of your most experienced team leaders and...
TSgt Johnson has been an SFS Airman for 12 years and is not unfamiliar...
It's the beginning of the new year. You call everyone together to tell...
The main document for distributing anticipated funding in an equitable...
While briefing an ALS class, TSgt Brand says, "This document is...
Participates actively in resource management, including the planning,...
Your boss just stopped by your office to ask you a question. You take...
While briefing an ALS class, TSgt Brand says, "This document is...
This represents the best-known approach to complete a task by ensuring...
A continuous cycle of planning, programming, revising, adjusting, and...
Major law that allows Congress to exercise control over government...
It was a rough year for you last year, but this is a new year and...
Used to propose adjustments to a Unit Manning Document.
You received some feedback from your subordinates that your nonverbal...
Yesterday, TSgt Richey was informed that she must find nightly child...
Funding, procuring, maintaining, and updating war-related materials...
During an initial EPR feedback session you tell your subordinate, "I...
MSgt Gonzalez, the Pharmacy Flight Chief, approaches TSgt Stewart and...
During a meeting with the superintendent, TSgt Lopez says, "We have a...
TSgt Lopez, a senior analyst for an intelligence squadron, was...
Setting aside money for a specific purpose.
After returning from a staff meeting, TSgt Nicholson briefs the...
This change is the hardest level of change especially if you have to...
Used to depict the relationship between specific categories of process...
This is the resource that is required to procure the material, energy,...
An offer that is at the aspiration point, or more aggressive. Pulls...
TSgt Adams, the NCOIC of the pharmacy is responsible for implementing...
TSgt Hardesty is mentoring TSgt Keith when he says, "This is the...
TSgt Christenson tells his subordinates that the section will...
The overlap of the negotiators aspiration and reservation points.
Approves budgets, execution plans, and revisions. Distributes the...
During a counseling session, TSgt Foye says, "I'm not sure why you...
SSgt Brady is a team chief of an engine shop. He was just notified by...
Generated from the MPES and assigns positions to an organization.
Focuses on the functionality of organizations, specifically...
While briefing his flight, TSgt Silvers says, "Because it's fast, this...
Active mediator encourages disputants to clarify issues, and discuss...
Values that are attributed to a system of beliefs that help define...
TSgt Knight, the section NCOIC, says, "I know that none of us are big...
The best option you can implement if an agreement is not negotiated.
A1C Gower, an Airman with a Filipino background, just graduated from...
Agreement to commit funds between the government and another party.
TSgt Adams, the Air Traffic Control NCOIC, calls a meeting with her...
Mediator uses questioning to create stories to help disputants...
Your position on a particular subject. It's how you mentally view a...
The treatment or consideration of making a distinction in favor of or...
TSgt Gallagher is giving TSgt Lloyd feedback when he says, "This is...
Details the organization structure, the position number for each...
Proposes total program requirements for the next six years.
Changes in this are more difficult to make because this level is...
Changing this is more challenging than change at the previous levels...
What you experience and observe that becomes your reality.
MSgt Clark manages a very profitable online home-based business. She...
Is about knowing your core values and having the courage to live by...
SrA Smart returned from leave a few weeks ago and although he thought...
This has the names of personnel currently assigned to your unit.
SSgt Stanley, a well-respected NCO, conducted a review of the work...
An adverse or unreasonable opinion about a person or group without all...
A standardized mental picture that one person or group of people hold...
The best outcome you hope to negotiate.
A vital decision-making tool that operates in the background and is...
At a training session, TSgt Caskey said, "SSgt Griggs, it's that time...
A team-centered, systematic, common sense problem solving approach.
This document tracks where personnel are positioned in manpower...
Preferred by Air Force Mediators that focuses on interests instead of...
The core beliefs you hold regarding what is right and fair in terms of...
Provides a systematic and deliberate method for looking at the current...
TSgt Hadley is tasked with implementing a new process that his section...
Behavior based on adopted attitudes of what is right or wrong values...
Unassertive style that could be used to maintain the current...
Reviews program and cost factors, compares current with prior year...
Mediator empowers the disputants to see and understand the others...
Focuses on resolving the problem while correcting and monitoring the...
The mental process that results in the selection of a course of action...
When someone unfairly favors or prefers a person, culture group, or...
Compromising style that should be used when the task and people...
Mediation with a subject matter expert that describes the issue,...
Passive strategy that doesn't focus on the task, but should preserves...
A systematic procedure based on the thinking pattern that you employ...
Your best possible outcome during a negotiation.
The "why" behind your position.
Being _____ _____ requires all Airmen to develop keen awareness and...
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