NCO DLC- Leadership And Management

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  • 1/122 Questions

    Deal specifically with those values and expected rules of the profession that are appropriate actions taken within the military environment.

    • Military Ethics
    • Ethical Relativism
    • Morals
    • Categorical Imperative
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About This Quiz

The NCO DLC-Leadership and Management quiz assesses knowledge on ethical leadership, management practices, and decision-making in challenging scenarios. It evaluates the impact of personal actions on mission effectiveness and promotes integrity in leadership roles.

NCO DLC- Leadership And Management - Quiz

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  • 2. 

    When people cooperate with others, knowingly or unknowingly, to reinforce those behaviors that prevent others from fully entering into the workplace culture.

    • Collusion

    • Assumptions

    • Perception

    • Perspective

    Correct Answer
    A. Collusion
    Explanation
    Collusion refers to the act of people consciously or unconsciously working together to support behaviors that exclude others from fully participating in the workplace culture. This can involve individuals reinforcing certain actions or attitudes that hinder the integration of others into the work environment. It implies a form of cooperation among individuals to maintain a status quo that may be exclusionary or discriminatory.

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  • 3. 

    Failure to move toward a resolution while mediating.

    • Impasse

    • Facilitative

    • Joint Discussion

    • Closure

    Correct Answer
    A. Impasse
    Explanation
    Impasse refers to a situation in mediation where there is a failure to move towards a resolution. It occurs when the parties involved in the mediation are unable to reach an agreement or find a common ground. In this context, the correct answer suggests that the failure to move towards a resolution while mediating is referred to as an impasse.

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  • 4. 

    TSgt Hayden, the Dining Facility Fight Chief, overhears his NCOIC, SSgt Forgit trying unsuccessfully to communicate with a Portuguese speaking dependent. TSgt Hayden thinks for a moment and realizes that SrA Silva (one of his Airmen) is Brazilian and speaks Portuguese. TSgt Hayden quickly requests help from SrA Silva and shortly after taking over the situation, the patron shakes SrA Silva’s hand and leaves with his order. TSgt Hayden’s understanding/misunderstanding of __________________________ will MOST likely ________________ mission effectiveness.

    • Diversity awareness; enhance

    • Diversity awareness; hinder

    • Equal opportunity; enhance

    • Equal opportunity; hinder

    Correct Answer
    A. Diversity awareness; enhance
    Explanation
    TSgt Hayden's understanding of diversity awareness, specifically recognizing that SrA Silva speaks Portuguese, will most likely enhance mission effectiveness. By utilizing the diverse skills and language abilities of his team members, TSgt Hayden was able to successfully communicate with and assist the Portuguese-speaking dependent. This demonstrates a heightened awareness of diversity and the ability to effectively leverage it to accomplish the mission.

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  • 5. 

    Every work center accomplish and oversee their own on a regular basis. It’s your role to ensure there are no unnecessary steps that can be eliminated.

    • Processes

    • Material

    • Personnel

    • Warefare

    Correct Answer
    A. Processes
    Explanation
    The given statement suggests that each work center is responsible for completing and managing their own tasks regularly. The role of the person reading this statement is to ensure that there are no unnecessary steps in the processes that can be eliminated. Therefore, the correct answer is "Processes" as it refers to the tasks and steps that need to be carried out efficiently in each work center.

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  • 6. 

    A view into the future that describes how an organization will strategically perform or conduct business.

    • Strategic Vision

    • Brainstorming

    • Standard Work

    • Fish Bone Diagram

    Correct Answer
    A. Strategic Vision
    Explanation
    Strategic vision refers to a future-oriented perspective that outlines how an organization will strategically operate or conduct its business. It involves envisioning the desired outcomes, goals, and direction of the organization, and formulating a plan to achieve them. This involves considering various factors such as market trends, competition, and internal capabilities. Strategic vision serves as a guiding force for decision-making and helps align the organization towards its long-term objectives. It provides a clear picture of where the organization wants to be in the future and how it plans to get there.

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  • 7. 

    Two or more people or groups striving to reach an agreement or course of action.

    • Negotiation

    • Interest

    • Demand

    • Anchor

    Correct Answer
    A. Negotiation
    Explanation
    Negotiation refers to the process of two or more individuals or groups trying to come to a mutual agreement or reach a common course of action. It involves discussions, compromise, and finding a middle ground to resolve conflicts or differences of opinion. This term accurately describes the scenario where multiple parties are actively engaged in finding a solution or agreement.

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  • 8. 

    A statement that gives no options for the counterpart’s input.

    • Demand

    • Position

    • Reservation

    • Aspiration

    Correct Answer
    A. Demand
    Explanation
    The correct answer is "Demand" because a demand is a statement or request that does not provide any options for the counterpart's input. It is a straightforward and non-negotiable statement of what is expected or required. In contrast, a position may involve some flexibility or room for negotiation, a reservation implies a conditional or tentative request, and an aspiration is a personal goal or ambition rather than a direct statement of what is required.

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  • 9. 

    MSgt Duvernay works in Logistics Readiness vehicle maintenance flight. The flight is responsible for maintaining 127 different makes and models of government vehicles. The vehicles vary from squadron to squadron, and range from bucket loaders, bulldozers and sewer trucks to weapons trailers and ambulances. Due to a recent deployment, shop personnel has decreased and as a result the vehicle-in-commission rate has dropped from 90% to 83%. Not wanting to bring attention to the section, MSgt Duvernay reports the percentage rates from the previous month at the weekly staff meeting with the commander. MSgt Duvernay actions BEST identify___________.

    • Ethical Relativism

    • Worry over Image

    • Loyalty Syndrome

    Correct Answer
    A. Worry over Image
    Explanation
    MSgt Duvernay's actions of reporting the previous month's percentage rates instead of the current decreased rate indicate a concern for the image of the section. By not wanting to bring attention to the decreased vehicle-in-commission rate, MSgt Duvernay is prioritizing the perception of the section's performance over transparency and honesty. This suggests that MSgt Duvernay is more worried about how the section is perceived by others, rather than addressing and resolving the issue at hand.

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  • 10. 

    TSgt Campbell is newly assigned to a joint international unit that is made up of Army, Navy and Air Force personnel from seven nations. A few weeks into the new assignment, TSgt Campbell noticed some individuals not being receptive to their Korean team members at work center meetings. During the next meeting, TSgt Campbell made sure to ask the Korean team to provide their operational inputs. The Korean team’s inputs were critical to the unit meeting mission requirements ahead of schedule. TSgt Campbell’s actions BEST illustrate the __________________ technique and its impact on mission effectiveness.

    • Inclusion

    • Feedback

    • Assistance

    Correct Answer
    A. Inclusion
    Explanation
    TSgt Campbell's actions of asking the Korean team to provide their operational inputs demonstrate the technique of inclusion. By actively involving and valuing the contributions of the Korean team members, TSgt Campbell promotes a sense of belonging and acceptance within the international unit. This inclusion leads to improved collaboration, cooperation, and communication among the team members, ultimately enhancing the unit's mission effectiveness.

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  • 11. 

    Claiming something about a situation that is not supported by facts.

    • Assumptions

    • Social bias

    • Perception

    • Stereotype

    Correct Answer
    A. Assumptions
    Explanation
    Assumptions refer to making conclusions or claims about a situation without having sufficient evidence or facts to support them. This can occur when individuals rely on their own beliefs, biases, or preconceived notions rather than objective information. Assumptions can lead to misunderstandings, false conclusions, and perpetuation of stereotypes. Social bias, perception, and stereotypes can all contribute to the formation of assumptions, as they shape individuals' perspectives and influence their interpretations of a situation.

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  • 12. 

    During this time, if congress cannot agree on a budget, units typically receive funding authority for approximately 80% of the previous year’s budget amount.

    • Continuing Resolution Authority

    • Budget Process

    • Execution Plan

    • Budget Review

    Correct Answer
    A. Continuing Resolution Authority
    Explanation
    Continuing Resolution Authority allows units to receive funding authority for approximately 80% of the previous year's budget amount when congress cannot agree on a budget. This means that even without an approved budget, units can continue to operate and receive funding at a reduced level to ensure essential services are maintained. This authority is put in place to prevent a government shutdown and ensure the continuity of operations until a budget agreement is reached.

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  • 13. 

    Assertive style that is usually used in emergency situations. This style attempts to overwhelm your opponent and should be used with caution.

    • Insist

    • Comply

    • Cooperate

    • Settle

    Correct Answer
    A. Insist
    Explanation
    Insist is the correct answer because it refers to a style of communication that is forceful and determined. In emergency situations, it is important to assert oneself and make one's point heard, which is why this style is effective. However, it should be used with caution as it can come across as aggressive or confrontational.

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  • 14. 

    Outsiders who have an interest in dispute resolution.

    • Stakeholders

    • Joint Discussion

    • IBN

    • Impasse

    Correct Answer
    A. Stakeholders
    Explanation
    Stakeholders are individuals or groups who have an interest or concern in a particular dispute resolution process. They may have a direct or indirect stake in the outcome and can include parties directly involved in the dispute, as well as external parties who may be affected by the resolution. These outsiders with an interest in dispute resolution can play a crucial role in providing different perspectives, offering valuable insights, and helping to reach a fair and balanced resolution.

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  • 15. 

    SSgt Walker and his team are preparing for an inspection. While organizing the storage room, A1C Bates discovers equipment that should have been turned in months ago per the AFI. He reports the findings to Walker and suggests hiding the equipment until after the inspection. Walker responds, “That will quickly take care of the problem, but understand there are possible consequences for that decision.” After considering the consequences, Bates decides to fill out the paper work to turn-in the equipment. On the inspection report, it was noted that equipment was turned in late; however, the work center identified it and corrected the discrepancy in a proper manner. This scenario BEST illustrates effective use of ___________________ and its impact on NCO, unit, and mission effectiveness.

    • The Legal test

    • The ethical principle of the three Rs

    • The DOD Joint Staff Guide 5260

    Correct Answer
    A. The ethical principle of the three Rs
    Explanation
    The scenario demonstrates the effective use of the ethical principle of the three Rs, which stands for Recognize, Report, and Resolve. A1C Bates recognized the discrepancy in the storage room equipment, reported it to SSgt Walker, and together they resolved the issue by filling out the paperwork to turn in the equipment. This ethical principle emphasizes the importance of being aware of and addressing problems, even if it may have consequences, in order to maintain integrity and uphold standards. By following the three Rs, the NCO (SSgt Walker), the unit, and the mission effectiveness were all positively impacted.

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  • 16. 

    Due to his military experience and Public Affairs AFSC, TSgt Banks is selected to brief newcomers at his deployed location. During the brief he says, “These characteristics of diversity are with a person at birth, and usually doesn’t alter during a person’s life.” TSgt Banks’ comments BEST identify the ________________.

    • Secondary dimension of diversity

    • Primary dimension of diversity

    • Socio-behavioral tendencies

    Correct Answer
    A. Primary dimension of diversity
    Explanation
    TSgt Banks' comments suggest that the characteristics of diversity he is referring to are inherent and unchanging, indicating that they are part of a person's primary dimension of diversity. The primary dimensions of diversity are characteristics that are inherent to a person and typically do not change throughout their life, such as age, race, gender, and physical abilities.

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  • 17. 

    Your most valuable resource. Training and development plans, institutional programs and processes, along with support organizations are integrated to assist in effectively management.

    • Personnel

    • Financial

    • Energy

    • Processes

    Correct Answer
    A. Personnel
    Explanation
    The given statement suggests that personnel are the most valuable resource. This implies that the success and effectiveness of an organization depend on the skills, abilities, and dedication of its employees. Training and development plans, along with support organizations, are integrated to assist in effectively managing personnel. This highlights the importance of investing in the growth and well-being of employees to ensure their optimal performance and contribute to the overall success of the organization.

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  • 18. 

    The document used to propose adjustments to the UMD.

    • Authorization Change Request

    • Unit Personnel Management Roster

    • Unit Manpower Document

    • Organizational Structure

    Correct Answer
    A. Authorization Change Request
    Explanation
    The Authorization Change Request is the document used to propose adjustments to the UMD (Unit Manpower Document). This document allows for changes to be made to the authorized personnel and resources within a unit, such as adding or removing positions, adjusting manpower requirements, or requesting changes to the organizational structure. By submitting an Authorization Change Request, unit personnel can propose and justify the need for adjustments to better align with operational requirements and ensure efficient resource allocation.

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  • 19. 

    While in a deployed location SSgt Nix says to TSgt Miller, “Yesterday, while on that evacuation flight, the oil line started to leak on the helicopter. After an emergency landing, I could’ve used an electric clamp to fix it; but that’s not in the technical order.” Astonished TSgt Miller says, “You should submit your fix for Air Force wide consideration.” Later that day TSgt Miller reviews the list of past submissions and finds nothing. He tells SSgt Nix, “You should submit it. Then a high ranking commander will review it. Finally, if approved by them, plans will be created and executed. You may even get paid.” TSgt Miller’s _____ will MOST likely _____ mission effectiveness.

    • Understanding of resources for mission success; increase

    • Misunderstanding of resources for mission success; decrease

    • Understanding of Airman Powered by Innovation; increase

    • Misunderstanding of Airman Powered by Innovation; decrease

    Correct Answer
    A. Understanding of Airman Powered by Innovation; increase
    Explanation
    TSgt Miller's understanding of Airman Powered by Innovation will most likely increase mission effectiveness. By suggesting that SSgt Nix submit his fix for Air Force wide consideration, TSgt Miller is demonstrating his knowledge of the resources available to improve mission success. If the fix is approved by a high-ranking commander and plans are created and executed, it can lead to improved processes or equipment, ultimately increasing mission effectiveness.

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  • 20. 

    Two or more people or groups striving to reach an agreement or course of action.

    • Negotiation

    • Position

    • Interest

    • Aspiration

    Correct Answer
    A. Negotiation
    Explanation
    Negotiation is the correct answer because it refers to the process of two or more people or groups trying to reach an agreement or course of action. It involves discussions, compromises, and finding common ground to achieve a mutually beneficial outcome. In a negotiation, individuals present their positions and interests, and through dialogue and bargaining, they work towards a resolution that satisfies both parties. Negotiation is a key skill in various contexts, such as business, diplomacy, and personal relationships.

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  • 21. 

    The belief that nothing is objectively right or wrong and that the definition of right and wrong depends on the prevailing view of a particular individual, culture, or historical period.

    • Ethical Relativism

    • Values

    • Morals

    • Ethical Leadership

    Correct Answer
    A. Ethical Relativism
    Explanation
    Ethical Relativism is the belief that there is no objective standard of right or wrong, and that what is considered right or wrong is determined by the individual, culture, or historical period. This means that there are no universal moral principles that apply to all situations and all people. Instead, moral judgments are subjective and relative to the beliefs and values of different individuals or societies. Ethical Relativism suggests that what is considered morally right or wrong can vary from person to person or from culture to culture.

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  • 22. 

    Includes natural and man-made resources physical goods that are required by personnel to complete their assigned duties. Is one of the most wasted or abused resources in the Air Force.

    • Material

    • Processes

    • Energy

    • Personnel

    Correct Answer
    A. Material
    Explanation
    The correct answer is Material. Material resources include natural and man-made physical goods that are needed by personnel to carry out their assigned tasks. In the context of the Air Force, material resources are often wasted or abused, possibly due to improper management or lack of accountability. This can lead to inefficiencies and unnecessary expenses.

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  • 23. 

    Can assist you and others in building a variety of ideas in a short time about a specific problem or topic

    • Brainstorming

    • Strategic Vision

    • Standard Work

    • OODA Loop

    Correct Answer
    A. Brainstorming
    Explanation
    Brainstorming is a technique that enables individuals or groups to generate a large number of ideas in a short period of time. It encourages creativity and open-mindedness, allowing for the exploration of various perspectives and possibilities. By facilitating the sharing of thoughts and suggestions, brainstorming helps in building a variety of ideas that can be further developed and analyzed. It is an effective tool for problem-solving and decision-making processes, as it promotes collaboration and encourages participants to think outside the box. Therefore, the given answer accurately describes the ability of brainstorming to assist in generating a variety of ideas in a short time.

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  • 24. 

    Your least favorable offer you’ll accept during a negotiation.

    • Reservation

    • Position

    • Interest

    • Aspiration

    Correct Answer
    A. Reservation
    Explanation
    The correct answer is "Reservation". In a negotiation, the reservation refers to the lowest offer or outcome that an individual is willing to accept. It represents the bottom line or the minimum acceptable outcome. It is important for individuals to determine their reservation before entering a negotiation as it helps them set their limits and negotiate effectively.

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  • 25. 

    Collaborative style that can manages the relationship while striving for a mutually pleasing outcome.

    • Cooperate

    • Insist

    • Comply

    • Settle

    Correct Answer
    A. Cooperate
    Explanation
    Cooperate is the correct answer because it aligns with the description provided in the question. The explanation suggests that the collaborative style mentioned involves managing relationships and aiming for a mutually pleasing outcome. Cooperating implies working together and finding common ground to achieve a shared goal, which fits the given description.

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  • 26. 

    The critical force that powers businesses, manufacturing, and the transportation of goods and services. It also powers your equipment, facilities, motor vehicles, and aircraft.

    • Energy

    • Warefare

    • Material

    • Financial

    Correct Answer
    A. Energy
    Explanation
    Energy is the correct answer because it is the critical force that powers businesses, manufacturing, and the transportation of goods and services. It also powers equipment, facilities, motor vehicles, and aircraft. Without energy, these operations would not be possible, making it an essential component for the functioning of various industries and sectors.

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  • 27. 

    Allows the government to continue operations at a minimum level for a specific amount of time, when the budget isn’t approved by Congress.

    • CRA

    • FMB

    • POM

    • FWG

    Correct Answer
    A. CRA
    Explanation
    CRA stands for Continuing Resolution Authority. It allows the government to continue its operations at a minimum level for a specific amount of time when the budget is not approved by Congress. This temporary measure ensures that essential government functions can continue while Congress works on approving the budget.

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  • 28. 

    TSgt Carver has been tasked with purchasing a new big screen television for the Airmen’s break room. TSgt Carver thinks, “I have to purchase a television for the break room. It must be at least 50 inches and cost less than $750. It would be nice to have high definition picture and HDMI ports.” After planning, Carver searches the GSA Advantage website and finds many options. He picks the top three choices and puts them in order. Before submitting to the resource advisor, Carver contemplates, “Did I miss anything? Am I sure these are the best options?” Later, the flight chief thanks Carver for being under budget and getting extra features he desired. TSgt Carver’s actions BEST illustrates ________________ and its impact on NCO effectiveness.

    • AFSO21 desired effects

    • A Just Do It setting

    • Decision analysis

    Correct Answer
    A. Decision analysis
    Explanation
    TSgt Carver's actions of planning, researching, and evaluating options for purchasing a new big screen television for the Airmen's break room demonstrate decision analysis. By considering the requirements, budget, desired features, and comparing different options, Carver is using a systematic approach to make an informed decision. This decision analysis contributes to NCO effectiveness by ensuring that resources are utilized efficiently, staying within budget, and meeting the needs of the Airmen.

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  • 29. 

    This change is generally the easiest change to bring about. Change at this level occurs after acquiring new information.

    • Group Behavior

    • Attitude

    • Individual Behavior

    • Knowledge

    Correct Answer
    A. Knowledge
    Explanation
    The given statement suggests that the easiest change to bring about is at the level of knowledge. This means that when individuals acquire new information or knowledge, they are more likely to change their behavior or attitudes. This implies that knowledge plays a significant role in influencing individual behavior and attitudes, making it the easiest change to implement.

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  • 30. 

    TSgt Baer and TSgt Chambers are co-chairing the unit’s next commander’s call and they are working well together. During one of their weekly meetings, they argued about who was doing more work. TSgt Baer said, “Look, I’m not singling you out. All I’m saying is everyone knows that men are stronger and we do most of the hard work. You women just can’t do as good a job as us.” TSgt Baer’s comment BEST identify a form of ________________.

    • Discrimination

    • Perception

    • Stereotype

    Correct Answer
    A. Stereotype
    Explanation
    TSgt Baer's comment reflects a stereotype, which is a widely held but oversimplified and generalized belief about a particular group of people. In this case, TSgt Baer is making assumptions about women's abilities based on their gender, suggesting that they are not as capable as men. This is an example of gender stereotype and discrimination.

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  • 31. 

    You just finished conducting an in-depth training session with your people on a new piece of equipment and updated their training records. You give 3 days to your team to put together a continuity book for the equipment and put it on the shared site. You find out one of your trained people takes a shortcut on the steps of the process and causes the equipment to malfunction, halting production. You bring the person into your office and present her with a letter of counseling for not following the steps and partner her up with your most knowledgeable worker for her retraining/recertification which she passes successfully and ahead of schedule. Your use of _______________, _______________, and _______________ powers will MOST LIKELY result in _______________ subordinate effectiveness.

    • Reward, referent, coercive; increased

    • Legitimate, referent, coercive; decreased

    • Coercive, legitimate, expert; increased

    • Coercive, referent, expert; decreased

    Correct Answer
    A. Coercive, legitimate, expert; increased
    Explanation
    The use of coercive power is evident in the letter of counseling given to the person who took a shortcut, as it is a form of punishment for not following the steps. Legitimate power is demonstrated by the decision to partner the person with the most knowledgeable worker for retraining/recertification, as it is a legitimate authority's decision to assign this task. Expert power is shown by the successful retraining/recertification, indicating the person's expertise in the equipment. By using these powers, the subordinate's effectiveness is likely to increase as they have been given the opportunity to learn from their mistake, receive guidance from an expert, and face consequences for their actions.

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  • 32. 

    You have four competent subordinates. Almost every time your boss sends you a task you hand it off to your team. All you expect from them is a quality product in a timely manner. You tell them you don’t want to influence their development in handling special tasks. You won’t see the task again until your team hands the final product for you to forward up to your boss. Your team knows you don’t want to be bothered with questions about the task. When your boss questions you about the task, you say, “I’ll find out.” Your team members wonder if you really know your job. They’ve been talking about the upcoming quarterly awards board hoping they were going to be submitted for all their hard work in making you look good since they weren’t submitted for last quarter. This scenario BEST illustrates your relience on the ____________________ style which could degrade your NCO effectiveness.

    • Team Leader

    • Country Club Leader

    • Impoverished Leader

    Correct Answer
    A. Impoverished Leader
    Explanation
    The scenario described in the question suggests that the leader is not actively involved in the tasks assigned to their team. They delegate all tasks to their subordinates without providing guidance or support. They also avoid being involved in the decision-making process and do not take responsibility for answering questions or seeking information from their boss. This behavior reflects an impoverished leadership style, where the leader neglects their responsibilities and does not provide the necessary support and guidance to their team. This style can degrade the leader's effectiveness as they are not actively involved in the tasks and may not have a clear understanding of their team's capabilities or performance.

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  • 33. 

    A situation where someone is forced to choose between two alternatives. Both alternatives can be unfavorable i.e., less right vs. more right and less wrong vs. more wrong.

    • Ethical Dilemma

    • Categorical Imperative

    • Military Ethics

    • Ethical Relativism

    Correct Answer
    A. Ethical Dilemma
    Explanation
    An ethical dilemma refers to a situation where an individual is faced with a choice between two alternatives, both of which have unfavorable outcomes. In this scenario, the person must decide between options that are less right versus more right or less wrong versus more wrong. This term specifically relates to moral or ethical decisions, highlighting the challenging nature of choosing between conflicting principles or values.

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  • 34. 

    Any position that declares a certain kind of action (or inaction) to be necessary.

    • Categorical Imperative

    • Ethical Dilemma

    • Ethics

    • Morals

    Correct Answer
    A. Categorical Imperative
    Explanation
    The correct answer is Categorical Imperative. The Categorical Imperative is a moral principle introduced by philosopher Immanuel Kant. It suggests that one should act based on principles that they would want everyone else to follow, regardless of the consequences. It emphasizes the importance of universal moral laws and the duty to act morally in all situations. This concept is often used to evaluate ethical dilemmas and make moral decisions.

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  • 35. 

    TSgt Becher is leading a problem solving event in the Fuels Flight. At the first meeting she says, “We have to decrease the response time to fuel the KC-135s. Command Post is receiving complaints daily.” After the meeting breaks, a team follows the next fuel run to the flight line to observe the entire process. While at the plane, Becher discusses the issue with the crew chief and pilot. The next day, the team meets again. TSgt Becher says, “We must write out the issue and make sure it includes all the facts.” After the team completes Becher’s task, all team members agree and finalize the issue.” TSgt Becher’s _____ will MOST likely _____ mission effectiveness

    • Understanding of clarify and validate the problem; increase

    • Misunderstanding of clarify and validate the problem; decrease

    • Understanding of an improvement project; increase

    • Misunderstanding of an improvement project; decrease

    Correct Answer
    A. Understanding of clarify and validate the problem; increase
    Explanation
    TSgt Becher's understanding of clarifying and validating the problem will most likely increase mission effectiveness. By properly understanding and defining the problem, Becher can effectively address the issue and implement appropriate solutions. This will lead to improved efficiency and effectiveness in fueling the KC-135s, ultimately enhancing mission performance.

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  • 36. 

    MSgt Wilburn is a very motivated and competitive member of his unit. Each time he has been eligible for promotion he was promoted on his first attempt and he wants that streak to continue. He knows in order for this to happen he needs to be visible within the organization in hopes of being stratified above his peers. When drafting bullets for his upcoming enlisted performance report, he takes credit for actions he did not conduct. The way he sees it no one will ever notice. This scenario BEST illustrates___________ and its impact on NCO and mission effectiveness.

    • Drive for Success

    • Worry over Image

    • Loyalty Syndrome

    Correct Answer
    A. Drive for Success
    Explanation
    The scenario best illustrates the "Drive for Success" and its impact on NCO and mission effectiveness. MSgt Wilburn's motivation and competitiveness drive him to take credit for actions he did not conduct in order to be visible within the organization and increase his chances of promotion. However, this behavior undermines the integrity and fairness of the promotion process, potentially leading to the promotion of individuals who may not truly deserve it. It also undermines trust within the unit and can have a negative impact on mission effectiveness if individuals are promoted based on false achievements rather than their actual skills and contributions.

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  • 37. 

    You say to SrA Oak, one of your most experienced team leaders and energetic go getter, “Look, I know you made a mistake; I want you to know why. I gave you everything you needed to be successful…the directions, the plan, and even how to accomplish each step. But you decided to do it your own way. This isn’t what I expected. I want you to follow my instructions. To be sure you learned your lesson, I want you to tell me when you’ve completed each step before moving on to the next one.” As SrA Oak departs your office, she wonders why she volunteered to lead this special project in the first place. She remembers that your style was used on the new Airmen that have been assigned over the past 6 months. Based on your ________________style SrA Oak’s effectiveness will MOST LIKELY _____________.

    • Impoverished Leader; increase

    • Authoritarian Leader; decrease

    • Impoverished Leader; decrease

    • Authoritarian Leader; increase

    Correct Answer
    A. Authoritarian Leader; decrease
    Explanation
    Based on the given scenario, the leader's style can be described as authoritarian. This is evident from the statement "I want you to follow my instructions" and the expectation for SrA Oak to report completion of each step. An authoritarian leader tends to have strict control over their subordinates and expects them to strictly follow instructions without questioning or deviating from them. In this case, SrA Oak's effectiveness is most likely to decrease because the leader's authoritative approach may discourage independent thinking and creativity, leading to decreased motivation and job satisfaction.

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  • 38. 

    Two-part process that occurs twice per year that identifies and redistributes funds to meet unfunded requirements such as unforeseen or initially unanticipated mission-related expenses.

    • Budget Review

    • Execution Plan

    • Antideficiency Act

    • Budget Process

    Correct Answer
    A. Budget Review
    Explanation
    The correct answer is Budget Review. A budget review is a two-part process that occurs twice per year to identify and redistribute funds to meet unfunded requirements. This process helps address unforeseen or initially unanticipated mission-related expenses by evaluating the current budget and making necessary adjustments. It ensures that funds are allocated properly and efficiently to support the organization's goals and objectives.

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  • 39. 

    MSgt Rook, a Precision Measurement Equipment Laboratory Flight Chief, has received feedback that his flight is struggling to meet turn-around times on calibrations. MSgt Rook decides to approach TSgt Gerry about fixing the problem due to her ability to leverage previous experiences to quickly and confidently make decisions. TSgt Gerry agrees to tackle the problem and starts by personally observing and analyzing the process over the next few days and collecting data for further examination. Next, TSgt Gerry devises a strategy to address the process issue. Then, TSgt Gerry guides her flight in implementing and evaluating the corrective action to the problem. TSgt Gerry’s use of ____________ will MOST likely____________ mission effectiveness.

    • System 1 thinking; enhance

    • System 1 thinking; hinder

    • The OODA Loop; enhance

    • The OODA Loop; hinder

    Correct Answer
    A. The OODA Loop; enhance
    Explanation
    TSgt Gerry's use of the OODA Loop will most likely enhance mission effectiveness. The OODA Loop, which stands for Observe, Orient, Decide, and Act, is a decision-making process that emphasizes rapid decision-making and adaptability. By personally observing and analyzing the process, collecting data, devising a strategy, and guiding her flight in implementing and evaluating corrective action, TSgt Gerry is effectively utilizing the OODA Loop. This will enhance mission effectiveness as it allows for quick and confident decision-making, adaptability to changing situations, and the ability to address and fix process issues efficiently.

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  • 40. 

    The AU/CC is visiting and TSgts Gomez and Ramos must choose an Airman to brief the organization’s mission. Each TSgt has selected a different Airman which causes a disagreement. While preparing to resolve the dispute, TSgt Gomez thinks to himself, “TSgt Ramos and I have worked together for years and trust each other. Because we will continue working together, I should use a higher people orientation than task when applying the negotiation styles. I believe my Airman will do a better job and they need the experience of talking to top leadership; however, Ramos’ briefer would suffice. The visit is weeks away, so we have time to collaborate and ensure we pick the best briefer.” This scenario BEST illustrates an understanding of__________ and how they contribute to NCO effectiveness.

    • Paying attention during communication

    • Who, Stakes, and Situation

    • Integrative Negotiations

    Correct Answer
    A. Who, Stakes, and Situation
    Explanation
    The scenario best illustrates an understanding of Who, Stakes, and Situation and how they contribute to NCO effectiveness. TSgt Gomez considers the relationship and trust he has with TSgt Ramos, the importance of the organization's mission, and the upcoming visit by the AU/CC. He recognizes the need to collaborate and select the best briefer, taking into account the individuals involved (Who), the significance of the visit (Stakes), and the timeframe for preparation (Situation). This demonstrates an understanding of the factors that influence decision-making and effectiveness in the NCO role.

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  • 41. 

    End of the mediation process, resolution not required.

    • Closure

    • Evaluative

    • Joint Discussion

    • Impasse

    Correct Answer
    A. Closure
    Explanation
    Closure refers to the end of the mediation process when a resolution is not required. It suggests that the parties involved have reached a point where they no longer see the need for further discussion or negotiation. This could be because they have come to a mutual understanding or have decided to discontinue the mediation process altogether. In this context, closure indicates that the mediation has concluded without a resolution being reached.

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  • 42. 

    Your boss just stopped by your office to ask you a question. You take the opportunity to tell your boss about some of the potential problems you discovered that could occur if the unit purchases the laptops that were suggested with the end of year fallout money it’s expecting to get. You gave her your thoughts about the requirements and recommendations for better laptops in a Memorandum For Record so that she could consider briefing the unit’s decision team on your findings before the final decision and purchases are made. This scenario BEST illustrates your effectiveness as a follower by providing ____________ to your boss.

    • Feedback

    • Advice

    • Loyalty

    Correct Answer
    A. Advice
    Explanation
    This scenario best illustrates your effectiveness as a follower by providing advice to your boss. By taking the opportunity to inform your boss about potential problems and offering your thoughts on better laptop requirements and recommendations, you are demonstrating your ability to provide valuable guidance and suggestions. This shows that you are proactive in identifying and addressing issues, and that you are committed to helping your boss make informed decisions.

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  • 43. 

    It’s the beginning of the new year. You call everyone together to tell them thanks for all the hard work they did this past year. You go over all of the exceptional accomplishments they did as a team. And you also thank them for being exceptional followers and it was because of them and their dedication that all missions were accomplished. As everyone leaves you overhear some of them say, “I wonder if we were submitted for any awards? We busted our tails last year and didn’t get any extra time off!” Your use of _____________ rewards was _______________ and will MOST LIKELY cause a/an ____________________ in subordinate effectiveness.

    • System level; effective; increase

    • Supervisory; effective; increase

    • System level; ineffective; decrease

    • Supervisory; ineffective; decrease

    Correct Answer
    A. Supervisory; ineffective; decrease
    Explanation
    The use of supervisory rewards was ineffective and will most likely cause a decrease in subordinate effectiveness. This is because the employees expressed disappointment and questioned if they were submitted for any awards, indicating that they expected some form of recognition or reward for their hard work. By not providing any rewards or recognition, the supervisor failed to motivate and reinforce the positive behaviors and achievements of the team. This can lead to a decrease in employee morale, motivation, and overall effectiveness.

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  • 44. 

    While briefing an ALS class, TSgt Brand says, “This document is reviewed often and can be found at many different levels in the Air Force, from Air Force Headquarters to the lowest flight level. Though there isn’t a required format, the effective ones include sections that list mission essential items that are in the budget and items that aren’t. Each expense has a code that represents the expenses place in the budget hierarchy.” TSgt Brand’s comments BEST identify the _____.

    • Antideficiency Act

    • Budget Review

    • Execution Plan

    Correct Answer
    A. Execution Plan
    Explanation
    TSgt Brand's comments best identify the Execution Plan. He mentions that the document is reviewed often and can be found at different levels in the Air Force, indicating that it is a plan that is regularly reviewed and implemented. He also mentions that effective execution plans include sections listing mission essential items in the budget and items that are not, suggesting that the document outlines the allocation of resources and expenses. Additionally, the mention of expense codes representing their place in the budget hierarchy further supports the idea that this document is an execution plan for budget allocation and management.

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  • 45. 

    The main document for distributing anticipated funding in an equitable manner. Lists the funded and unfunded mission critical requirements and the anticipated spending on funded expenses.

    • Execution Plan

    • Budget Process

    • Continuing Resolution Authority

    • Budget Review

    Correct Answer
    A. Execution Plan
    Explanation
    An execution plan is the main document that outlines how anticipated funding will be distributed in a fair and equitable manner. It includes a list of both funded and unfunded mission critical requirements, as well as the expected spending on funded expenses. This plan serves as a roadmap for allocating resources and ensures that the funding is used effectively and efficiently.

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  • 46. 

    Participates actively in resource management, including the planning, programming, budgeting, acquiring, consuming, storing, and disposing of resources.

    • RA

    • CRA

    • ACR

    • UPMR

    Correct Answer
    A. RA
    Explanation
    The correct answer is "RA" which stands for Resource Administrator. This role actively participates in all aspects of resource management, from planning and budgeting to acquiring, consuming, storing, and disposing of resources. They are responsible for ensuring that resources are effectively utilized and allocated according to the organization's needs and goals.

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  • 47. 

    While briefing an ALS class, TSgt Brand says, “This document is reviewed often and can be found at many different levels in the Air Force, from Air Force Headquarters to the lowest flight level. Though there isn’t a required format, the effective ones include sections that list mission essential items that are in the budget and items that aren’t. Each expense has a code that represents the expenses place in the budget hierarchy.” TSgt Brand’s comments BEST identify the _____.

    • Antideficiency Act

    • Budget Review

    • Execution Plan

    Correct Answer
    A. Execution Plan
    Explanation
    TSgt Brand's comments best identify the Execution Plan. He mentions that the document is reviewed often and can be found at different levels in the Air Force, indicating that it is a plan that is implemented and followed. He also mentions that effective execution plans include sections that list mission essential items in the budget and items that are not, which further supports the idea that he is referring to an execution plan. Additionally, he mentions that each expense has a code that represents its place in the budget hierarchy, which is a common feature of an execution plan.

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  • 48. 

    TSgt Johnson has been an SFS Airman for 12 years and is not unfamiliar with working swing-shift. On one particular night patrol, he gets a call from dispatch for an alarm activation at the base commissary. He responds to the location and his training immediately kicks in. He instinctively swings open the mobility crate, removes the K9 and begins his perimeter check, looking for any sign of deliberate, forced entry. In only minutes, the scene is secure. TSgt Johnson then has the law enforcement desk contact the facility manager of the building to report a faulty alarm. TSgt Johnson’s actions BEST illustrate _____ and its impact on mission effectiveness.

    • System 1 thinking

    • System 2 thinking

    • Just Do It

    Correct Answer
    A. System 1 thinking
    Explanation
    TSgt Johnson's immediate and instinctive response to the alarm activation at the base commissary demonstrates system 1 thinking. System 1 thinking is fast, automatic, and intuitive, relying on past experiences and training to quickly assess and respond to a situation. In this case, TSgt Johnson's training immediately kicked in, allowing him to secure the scene efficiently. This type of thinking is crucial in high-pressure situations where quick decision-making is necessary for mission effectiveness.

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  • 49. 

    This represents the best-known approach to complete a task by ensuring consistency throughout the working process; thus, the same work will take the same amount of resources to achieve the same results every time.

    • Standard Work

    • Brainstorming

    • Strategic Vision

    • OODA Loop

    Correct Answer
    A. Standard Work
    Explanation
    Standard Work is the best-known approach to complete a task by ensuring consistency throughout the working process. It ensures that the same work will take the same amount of resources to achieve the same results every time. This means that there are established procedures and methods in place that have been proven to be effective and efficient. Standard Work helps to eliminate variations and errors, improve quality, and increase productivity. It is a key component of process improvement and lean manufacturing methodologies.

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Quiz Review Timeline (Updated): Mar 22, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Oct 25, 2018
    Quiz Created by
    Thyal Doges
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