NCO DLC - Course Foundation

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  • 1/65 Questions

    TSgt Browning just passed her final NCO DLC summative evaluation. She decides to review her test results and thinks about how she is going to use this to improve herself. She also thinks about how she can use the information she learned in her work center. TSgt Browning’s actions BEST illustrates ___________________.

    • Lifelong learning
    • Testing
    • Taking notes
    • Studying
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About This Quiz

The 'NCO DLC - Course Foundation' quiz assesses understanding of key concepts in military leadership and professional development. It focuses on practical scenarios like handling distractions, integrity, respect, and effective learning strategies, crucial for NCOs.

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  • 2. 

    On graduation day, during a discussion with a fellow instructor concerning student performance, TSgt Bright says, "TSgt Shelby worked hard, completed all assignments, always participated in class, and did a great job with her speaking assignments. She took good notes, which she generously shared the flight and she organized several study sessions which probably helped her and her peers score well on the final exam." The other instructor says, "It sounds like you may have more than one distinguished graduate on your hands." TSgt Shelby's use/misuse of ____________ will MOST likely ___________ her effectiveness.

    • Time management; degrade

    • Time management; enhance

    • Keys successful learning; degrade

    • Keys to successful learning; enhance

    Correct Answer
    A. Keys to successful learning; enhance
    Explanation
    TSgt Shelby is using the keys to successful learning, which according to the
    Course Introduction chapter are reading (completed all assignments), taking notes (took
    good notes), studying (study sessions), testing , and lifelong learning. TSgt Shelby's actions
    will most likely enhance her effectiveness.

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  • 3. 

    TSgt Hopkins has been put in charge of leading a Rapid Improvement Event and has to select a team. TSgt Moran notices that TSgt Hopkins seems very nervous and is struggling on selecting the right team members to fulfill every role. Moran approaches him and says, “TSgt Hopkins if you don’t mind, may I help you select a team that will be most effective.” Hopkins agrees and Moran starts to put the team together. Moran starts to select SSgt Gomez, who is innovative; SrA Herzig, who likes to move a task along; TSgt Ceniceros, who likes to poke holes in ideas; and SSgt Jewett, who eagerly awaits to put ideas into practice. TSgt Moran’s _____ will MOST likely _____ mission effectiveness.

    • Effective use of the PEP cycle; increase

    • Ineffective use the PEP cycle; decrease

    • Effective use of team roles; increase

    • Ineffective use of team roles; decrease

    Correct Answer
    A. Effective use of team roles; increase
    Explanation
    TSgt Moran effectively used team roles which according to team roles section,
    there are four roles that are typically found on teams and those roles, creators look for
    activities that are unstructured or abstract, and they thrive on innovation and unique solutions
    (SSgt Gomez, who is innovative), Advancers communicate new ideas and carry them
    forward (SrA Herzig, who likes to move a task along), Refiners challenge all concepts (TSgt
    Ceniceros, who likes to poke holes in ideas) and Executors focus on ensuring the implementation
    process proceeds in an orderly manner (SSgt Jewett, who eagerly awaits to put
    ideas into practice). TSgt Moran’s use of the team roles, will most likely increase mission
    effectiveness.

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  • 4. 

    TSgt Jasper has worked with many teams over the years. Currently, he is assembling a group of individuals tasked to implement a new tracking system in the work center. This project is a high priority and he needs to implement a strategy with lasting results. In hopes of being successful, he assembles a team with strongly adaptive to strongly innovative style preferences. TSgt Jasper’s understanding/misunderstanding of ________will MOST LIKELY _____ mission effectiveness.

    • A-I Theory continuum; enhance

    • A-I Theory continuum; hinder

    • Coping behavior; enhance

    • Coping behavior; hinder

    Correct Answer
    A. A-I Theory continuum; enhance
    Explanation
    According to the Adaption Innovation Theory chapter, the A-I Continuum is depicted in conjunction with the bell curve and it displays the distribution of style preferences from strong adaptor to strong innovator. Although large gaps between styles means greater chances of conflict (i.e. Problem B), it also offers greater potential/ability to solve problems (Problem A) because of cognitive diversity.

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  • 5. 

    TSgt Pratt, the NCOIC of the Fuels Flight, is a very well respected leader. He often talks with his subordinates about understanding your place and the power and the limits of your position…ensuring you don’t abuse the rights vested in you by superiors. This scenario BEST identifies the ______________ part of the Right to Lead Model.

    • Obligations

    • Authority

    • Personality

    • Authentic

    Correct Answer
    A. Authority
    Explanation
    The authority part of the Right to Lead Model is about the authority that
    flows from the constitution, the congress, and powers vested in you by the President, as
    Commander-in-Chief. These powers allow you to accomplish specific missions, and to
    maintain good order and discipline. Constitutional and legislative authorities, such as Title
    10 of the US Code, codify in greater detail what you are allowed to do, as well as, what
    you are prohibited or restricted from doing and authority, based on rank, position, (understanding
    your place and power) and duty is ever present, the trick is to understand the
    limits of your authority and to never abuse the authorities (rights) vested in you by our
    nation and your superiors.

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  • 6. 

    An assemblage of persons (or objects) located or gathered together. The above statement BEST identifies a ________.

    • Group

    • Community

    • Team

    • Sociaty

    Correct Answer
    A. Group
    Explanation
    The given statement describes a collection of individuals or objects that have come together or are located in the same place. This aligns with the definition of a group, which is a gathering of people or things with a common purpose or interest. Therefore, the correct answer is "group".

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  • 7. 

    During a Red Flag exercise, TSgt Duckworth overhears SSgt Lee tell others, “We have no clear guidance for this exercise, we keep going back and forth, I can’t trust leadership anymore.” Duckworth starts to reflect and realizes that he has failed to let the team know how important they are and that he is there to help them succeed.” The next day Duckworth has roll call and tells the team that he has not provided clear guidance to them. He starts the day with rollcall at 0700 and provides vital and clear guidance because he does understand that this exercise has been very dynamic with constant changes. TSgt Duckworth’s actions BEST illustrates _____ and its impact on mission effectiveness.

    • Lack of commitment

    • Communication

    • Coaching

    • Coordination

    Correct Answer
    A. Communication
    Explanation
    According to the Five C’s of a team, in order for people to feel like part of the
    team, they need feedback early and often. Make sure everyone knows what’s going on by
    including such vital information in staff meetings, roll calls, and other daily/weekly get-togethers.
    During these short meetings, make sure everyone has an opportunity to speak
    by “going around the room” or asking if there are any questions or concerns. This is a
    simple way to let your team know everyone has the opportunity to offer their perspective
    and which supports cooperation. In the scenario, TSgt Duckworth was able to identify the
    lack of communication. (The next day Duckworth has roll call and tells the team that he
    has not provided clear guidance to them. He starts off the day with roll call at 0700 and
    provides vital and clear guidance because he does understand that this exercise has been
    very dynamic with constant changes).

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  • 8. 

    While speaking with a fellow instructor concerning student performance, TSgt Ford says, “TSgt Lacey worked hard during the class, she didn’t let anything interfere with homework, participated in class, and did a great job with her speaking assignments. She took good notes, shared with the flight and organized study sessions. Her leadership probably helped her and her peers score well on the final exam. She will most likely use the information she learned once she returns to her home station.” TSgt Lacey’s effective/ineffective use of ____________ will MOST LIKELY ___________ her effectiveness.

    • Time management; enhance

    • Time management; degrade

    • Keys to successful learning; enhance

    • Keys to successful learning; degrade

    Correct Answer
    A. Keys to successful learning; enhance
    Explanation
    TSgt Lacey is effectively using the keys to successful learning, which according to the Course Introduction chapter are reading (she didn’t let anything interfere with homework), taking notes (took good notes), studying (study sessions), testing (scored well on the exam), and lifelong learning (use the information once she returns to home station). TSgt Shelby’s actions will most likely enhance her effectiveness

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  • 9. 

    TSgt Hernandez is in the dining hall talking to one of his buddies, TSgt White who works in another section. He asks White, “How does your supervisor provide opportunities for your growth?” White tells him, “My supervisor is always training me and encouraging me to join the 5/6 because he does a lot of good things in the Top III. He praises me when I do well and also counsels me to get on the right track. He is always there for me.” TSgt White’s comments BEST illustrate _______ and its impact on team effectiveness.

    • Communication

    • Cooperation

    • Coaching

    • Advancing

    Correct Answer
    A. Coaching
    Explanation
    According to the Team Building chapter, TSgt White’s supervisor demonstrated the traits of coaching by teaching TSgt White and demonstrating to him, “You’re important and I’m here to help you succeed.” (My supervisor is always training me and encouraging me to join the 5/6 because he does a lot of good things in the Top III. He praises me when I do well and also counsels me to get on the right track).

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  • 10. 

    During an NCOIC meeting, TSgt Izar discusses an idea to reduce the level of armor on the section's HUMVEE's. TSgt Nelson cuts Izar off and says, "That's a horrible suggestion, I was shot at twice last week! I know this is your first deployment..." TSgt Richardson interjects, "Nelson, don't discount Izar's idea before hearing her out. We're a team and are owed the courtesy of being not only heard, but listened to. Her idea would increase the fuel efficiency and not put strain on the engine, which will reduce breakdowns." TSgt Izar states, "Yesterday, I learned about a new type of armor that is lighter and cost efficient, but is stronger than what we have now." Because TSgt Richardson ________ she will MOST LIKELY _____ NCO effectiveness.

    • Misunderstands respect in the POA; decrease

    • Understands respect in the POA; increase

    • Understands Excellence in All We Do; increase

    • Misunderstands Excellence in All We Do; decrease

    Correct Answer
    A. Understands respect in the POA; increase
    Explanation
    According to the Airmanship chapter, respect in the POA goes beyond professional
    courtesy. It means accepting others for who they are, embracing a heightened
    personal sense of humility and fostering an environment of inclusiveness in which every
    Airman is able and eager to offer their skills, abilities and ideas. It means treating the
    equipment and resources in your possession with care, understanding and embracing
    the power of diversity and holding those who mistreat others accountable. More than
    anything, you must respect the humbling mission placed in your hands by the American
    people, and the impact our weapons and our actions can have around the globe. In the
    scenario, TSgt Richardson discusses respect in the POA when she says, "Nelson, don't
    discount Izar's idea before hearing her out. We're a team and are owed the courtesy of
    being not only heard, but listened to. Her idea would increase the fuel efficiency and not
    put strain on the engine, which will reduce breakdowns." Richardson is holding Nelson
    accountable for not fully listening to Izar's idea. She describes Izar's perspective as worthy
    and beneficial to the team and the overall mission.

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  • 11. 

    TSgt Charlie is discussing A-I Theory with her subordinate when she says, “This is the distance between your preferred style and the behavior actually needed in a particular situation. It can also be the distance in a social interaction, between your preferred styles and that of two people, aperson and a group, or two groups. TSgt Charlie’s comments define _______.

    • Coping Behavior

    • Bridgers

    • Cognitive Gap

    • Adaptors

    Correct Answer
    A. Cognitive Gap
    Explanation
    According to the Adaption Innovation Theory chapter, Cognitive Gap is the
    distance between one's preferred style and the behavior actually needed in a particular
    situation. It is also described as the distance in a social interaction, between the preferred
    styles of two people, a person and a group or between two groups.

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  • 12. 

    TSgt Irwin is a member of Security Forces and is married with two children.  She just received her course materials.  While reviewing the material, she begins to wonder how she will get it done with her work schedule and getting everything done at home.  She spoke with her husband about helping out around the house and with the kids while she was doing her course work.  This allowed her to complete the course within the allotted time.

    • Self-discipline

    • Procrastination

    • Dealing with distractions

    • Summative evaluation

    Correct Answer
    A. Dealing with distractions
    Explanation
    According to the Course Introduction chapter, dealing with distractions is in the same realm as self-discipline. It is the ability to deal with distractions. Most of the work is probably going to be completed on your home computer, which is a wonderful convenience. However, home can also be a source of distraction (getting everything done at home). Whether it’s children, a spouse, household projects and chores, or the television, make sure that when working on a task, you’re focused on that and nothing else (She spoke with her husband about helping out around the house and with the kids while she was doing her course work). Since TSgt Irwin dealt with the distractions, she was able to complete her coursework on time.

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  • 13. 

    TSgt Oddo is the NCOIC of night shift in the maintenance section. He was chosen because of his extensive knowledge and experience, as well as his ability to influence others. He continually emphasizes the importance of upholding standards and ensuring the job gets done right. He is well liked by all the Airmen, and they all look up to him. One evening, SrA Abella approached him and informed him that he couldn’t finish a job because the only torque wrench they have is overdue for calibration. Oddo thought about it for a little while and instructed Abella to use it anyway. He justified it by saying that it’s just one day overdue, what could possibly be off in one day. The actions of TSgt Oddo ________________ and will MOST LIKELY result in _______________________.

    • Summarizes Direction, Discipline, and Recognition; decreased mission effectiveness

    • Supports Resiliency; increasing his subordinate’s effectiveness

    • Violates the AF Core Values; decreased mission effectiveness

    • Infringes Moral Courage; decreased NCO effectiveness

    Correct Answer
    A. Violates the AF Core Values; decreased mission effectiveness
    Explanation
    According to the Airmanship chapter, Air Force Core Values are said to be our
    inner voice; the voice of self-control and the basis for the trust imperative in today's military.
    These institutional values and principles of conduct provide the moral framework
    within which military activities take place. By instructing the use of the overdue torque
    wrench, Oddo is violating the AF Core Values and negatively impacting mission
    effectiveness

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  • 14. 

    TSgt Gomez and TSgt Foye work on the same team developing CDC’s for their career field. They often have disputes about how to move forward on projects. TSgt Foye tends to prefer keeping things close to the same and revising where needed. TSgt Gomez almost always wants to come up with a new way to create the entire lesson. In order to get the lessons completed MSgt Rainey often steps in and assists the two TSgt’s in coming to an agreement on the best way ahead. MSgt Rainey’s actions BEST illustrates ________________.

    • Coping Behavior

    • Cognitive Gap

    • Adaptors

    • Bridging

    Correct Answer
    A. Bridging
    Explanation
    According to the Adaption Innovation Theory chapter, a Bridger is a person
    willing to help other's understand the cognitive approach between those being bridged
    through interpersonal skill, active listening, and effective questioning techniques. Bridgers
    accomplish this through the roles of counselor, mediator, and negotiator.

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  • 15. 

    TSgt Finch says to SSgt Ruth, “You seem quiet and distant this week. What’s going on?” Ruth replies, “I don’t like the way others on my team can’t break away from the regulations and processes to find solutions. It’s not my way of doing things and it causes me to shut down.” Finch says, “We’re all working toward the same goal, so even though their way may not be the way you prefer to solve problems, let’s at least consider what the others bring to the table and try to meet them somewhere in the middle.” Several days later, TSgt Finch notices an improvement in the relationship between SSgt Ruth and the rest of the team. TSgt Finch’s final comment BEST illustrates _______ and its impact on subordinate effectiveness.

    • Coping

    • Bridging

    • Level

    • Problem Bs

    Correct Answer
    A. Bridging
    Explanation
    TSgt Finch final comment BEST illustrates Bridging and its impact on subordinate effectiveness. According to the Adaption Innovation Theory chapter, Bridging is reaching out to members of the team and helping them contribute even if their contribution is outside the mainstream. To be a successful Bridger, one needs to be willing to help other’s understand the cognitive approach between those being bridged through interpersonal skill, active listening, and effective questioning techniques. Bridgers accomplish this through the roles of counselor, mediator, and negotiator. This is evident when TSgt Finch states, “We’re all working toward the same goal, so even though their way may not be the way you prefer to solve problems, let’s at least consider what the others bring to the table and meet them somewhere in the middle.”

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  • 16. 

    SSgt Gagnon is a supply management supervisor who wants to be the best she can be as an Airman and a professional. She values training and enhancement opportunities and makes an effort to acquire higher education. She also wants to ensure the growth of her Airmen, so she makes time to sit down with each one of them to provide clear guidance and expectations. She does not hesitate to correct substandard behaviors or recognize Airmen who exceed the standards. The result of Gagnon's actions has played an instrumental part in her work center receiving top Group level awards. This scenario BEST illustrates___________ and its impact of mission effectiveness.

    • Service before Self

    • The Core Values

    • Progressive Professionalism (P2)

    • Warrior Ethos

    Correct Answer
    A. Progressive Professionalism (P2)
    Explanation
    According to the Airmanship chapter, Progressive Professionalism (P2) is the
    concept of improving oneself on the professional continuum through education, training,
    ethical behavior, and being morally balanced. The foundation of P2 is the DDR, a methodology
    of providing Airmen with direction, discipline and recognition as required. Tate
    is promoting that by taking the effort necessary to improve herself on the professional
    continuum and providing direction, discipline and recognition for her Airmen as required.
    This will have a positive impact on mission effectiveness.

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  • 17. 

    Individuals must be positioned with efforts synchronized to function in a way that produces a mutually-desired result. The above statement BEST identifies a ________.

    • Group

    • Community

    • Sociaty

    • Team

    Correct Answer
    A. Team
    Explanation
    The statement suggests that individuals need to work together in a synchronized manner to achieve a mutually-desired result. This implies a level of coordination, collaboration, and shared goals, which are characteristics commonly associated with a team. Therefore, the statement best identifies a team.

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  • 18. 

    - TSgt Cody is the manager of a large project. His boss mentioned a concern with the amount of money spent on the project. After gathering the data, the report reflected not only funding for his project but also funding for another program. He asked the questions: How is the other project connected to the money spent on my project and how does that bear on the issue? This scenario BEST illustrates the use of the ____________standard.

    • Relevance

    • Fairness

    • Clarity

    • Precision

    Correct Answer
    A. Relevance
    Explanation
    According to the Critical Thinking chapter, relevance means to ‘weed out’ the information that doesn’t have anything to do with it (however, the data report reflected money spent on a project associated with his program) To establish Relevance, you could ask the following questions: How is that connected to the question? How does that bear on the issue? (He asked the questions: How is that connected to the question of money spent on my project and how does that bear on the issue?)

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  • 19. 

    Over the last several months, leadership has been concerned about high expenditures in logistics. TSgt Tomlin is tasked with investigating the situation and making sense of the budget issues by providing specifics on the items purchased. After his analysis, he reports to his leadership by saying, “I’ve skimmed the logistics section paperwork and the expenditures seem justified. Some of the purchases are for consumables and others are for new equipment items.” TSgt Tomlin’s use/misuse of ___________________ will MOST LIKELY _______________________ mission effectiveness.

    • Logic; enhance

    • Logic; hinder

    • Precision; enhance

    • Precision; hinder

    Correct Answer
    A. Precision; hinder
    Explanation
    The Critical Thinking chapter states, “A statement can be both clear and accurate, but not precise. There might be information you need, but isn’t provided.” Also, the chapter states, “The goal is to get as much information as possible before you make a decision.” In this scenario, TSgt Tomlin’s misuse of Precision will most likely hinder mission effectiveness. This is evident in the lack of detail (quantity, type of consumables/equipment, etc.) that he provided in his feedback to unit leadership when previously asked to provide specifics of the purchases.

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  • 20. 

    While mentoring a new employee, TSgt Baker says, “We have a lot of people in our section so we must keep our own prejudices at bay when looking at all of the concerns that come up. I’ve often had to look at circumstances with exact precision that even resulted in me giving some of our assets back to the wing. I didn’t really want to do that, but it was the right thing to do.” TSgt Baker’s comments BEST illustrate the use of the ____________standard.

    • Relevance

    • Clarity

    • Humility

    • Fairness

    Correct Answer
    A. Fairness
    Explanation
    Fairness implies the treating of all relevant viewpoints alike without reference
    to your own feelings or interests. Because you may tend to be biased (prejudiced) in favor
    of your own viewpoint, it's important to keep the standard of fairness at the forefront of
    your thinking, especially when the situation (concerns) may call on you to see things you
    may not want to see...like problems you weren't aware of or issues (circumstances) that
    might make you look bad, or give something up you may want to hold onto...like manning
    or other resources (assets).

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  • 21. 

    TSgt Jackson is a role model for helping others. His philosophy is that the world can be an antagonistic, volatile, and intolerant place and followers look for leaders who can make sense of such blustery environments and emergency conditions. He feels he was drawn to this leadership role by virtue of his temperament of dealing with people. This scenario BEST identifies the ______________ theory of leadership.

    • Psychodynamic

    • Authentic

    • Style

    • Personality

    Correct Answer
    A. Psychodynamic
    Explanation
    The psychodynamic theory of leadership assumes the world can be a hostile
    (antagonistic), unpredictable (volatile), and unforgiving (intolerant) setting (environment),
    and followers look for leaders who can make sense of such turbulent (blustery) environments
    (conditions) and crisis (emergency) situations (conditions). This explanation
    supports the notion leaders and followers are drawn to their roles by virtue of personality
    (temperament) type.

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  • 22. 

    TSgt Swarray explains to his team, “We’ve all been under a lot of stress. Since we have some time before our next deployment, we should consider getting involved in activities that help us unwind during these difficult times.” TSgt Swarray’s comments BEST identify the _______________________ tenet of physical fitness.

    • Endurance

    • Recovery

    • Strength

    • Support

    Correct Answer
    A. Recovery
    Explanation
    The recovery tenet of physical fitness includes the practices you engage in that
    help to restore energy to your body and counterbalance stress that could result in adverse
    moods and/or deteriorating performance. The recovery tenet is evident when TSgt
    Swarray says, “We should consider getting involved in activities that help us wind down
    during these difficult times.”

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  • 23. 

    While speaking to his ALS class, SSgt Baldwin says, “This doesn’t count toward course completion; however, you should prepare as if it did.  It is a way for you to measure how well you understand the material prior to taking the final.”

    • Progress check

    • Formative exercise

    • Summative evaluation

    • Self-discipline

    Correct Answer
    A. Formative exercise
    Explanation
    SSgt Baldwin’s comments BEST identify the formative exercise which, according to the Course Introduction chapter, the formative exercise is part of the learning process and is not part of the evaluation process. It’s designed to provide feedback to you on your strengths and weaknesses. Formative exercises are considered exercises in learning, and passing them is NOT a requirement for graduation (doesn’t count toward course completion); however, you should prepare for formative exercises the same way you prepare for summative evaluations, i.e., give them the same weight or seriousness when studying, reviewing, etc. (you should prepare as if it did). That way, the formative exercises will serve their purpose, which is to give you a clear indication of where you stand for the summative evaluations (how well you understand the material prior to taking the final).

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  • 24. 

    TSgt Bodine is finishing his tour as a PME instructor at the NCO Academy. He says, “A person’s leadership effectiveness is influenced by their brainpower, self-assurance, willpower, reliability, and friendliness. Although a lot of people may disagree with me, I can always tie a leader’s effectiveness back to these attributes.” This scenario BEST identifies the ______________ theory of leadership.

    • Skills

    • Style

    • Trait-based

    • Intellectual Stimulation

    Correct Answer
    A. Trait-based
    Explanation
    According to the Full Range Leadership chapter, the trait-based theory of leadership looks at a person’s leadership effectiveness being influenced by their intelligence (brainpower), self-confidence (self-assurance), determination (willpower), integrity (reliability), and sociability (friendliness).

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  • 25. 

    While preparing for his first NCO DLC summative evaluation TSgt Henderson set up his goals in order of importance. When it was time to study, he didn’t put it off to a later time or day. Throughout his preparation he maintained his drive to pass the evaluation. After testing, he was informed that he passed with a 90%. The scenario above BEST illustrates _________________ and their impact on NCO effectiveness.

    • Self-discipline

    • Studying

    • Benefits of time management

    • Taking notes

    Correct Answer
    A. Benefits of time management
    Explanation
    According to the Time Management section, the benefits of time management
    helps to maintain motivation (maintained his drive) while avoiding procrastination
    (he didn't put it off to a later time or day). The secret to successful time management is
    acknowledging, setting up, and prioritizing goals (set up his goals in order of importance)
    that work. Through the use of time management TSgt Henderson received a 90% on the
    evaluation.

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  • 26. 

    During a conversation with his subordinate about intellectual standards that are known across the board, TSgt Cactus says, “Think about a dispute or a point that hasn’t been voiced yet. A problem might meet all the preceding criterions, but is only offered from one viewpoint.” TSgt Cactus’ comments BEST identify the universal intellectual standard of _________________.

    • Precision

    • Breadth

    • Relevance

    • Fairness

    Correct Answer
    A. Breadth
    Explanation
    According to the Critical Thinking chapter, “When using the standard of Breadth, you should consider (think) if there’s an argument (dispute)/position (point) that hasn’t been heard (voiced) yet. A problem might meet all the previous (preceding) standards (criterions), but is only presented (offered) from one perspective (viewpoint).”

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  • 27. 

    Over the past month the team has been upset with some of the decisions made by SSgt Disbrow. TSgt King explains to his team, “Disbrow was put in the project lead position because she has the ability think deeply prior to making an impulsive decision…that’s exactly what we need because we don’t know what to expect. You all saw during our last deployment she related to the local community, which led to building trust with the local nationals and established lines of communication.” Because TSgt King understands/misunderstands _____ fitness, his actions will MOST LIKELY _____ NCO effectiveness.

    • Social; decrease

    • Mental; increase

    • Social; increase

    • Mental; decrease

    Correct Answer
    A. Social; increase
    Explanation
    According to the CF chapter, social fitness is the domain of fitness that deals with your ability to engage in healthy social networks that promote overall well-being and optimal performance. It captures your ability to build and maintain social networks in order to deal with distress caused by stressors and demands. TSgt King comments, (you all saw during our last deployment, she related to the local community, which led to building trust with the local nationals and established lines of communication) which clearly shows she understands social fitness. This will most likely increase NCO effectiveness.

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  • 28. 

    TSgt Gomez explains to his team, “SSgt Leap was put in the superintendent position because he has a good grasp on acute thinking skills, self-awareness, and he’s shown the ability to bounce back from diversity…that’s what we need for this position.” Because TSgt Gomez _____________________ fitness, his actions will MOST likely _____________the mission.

    • Understands social; enhance

    • Misunderstands social; hinder

    • Understands mental; enhance

    • Misunderstands mental; hinder

    Correct Answer
    A. Understands mental; enhance
    Explanation
    By practicing skills such as critical thinking, self-awareness, and flexibility, you’re
    more likely to strengthen your mental fitness…making it easier for you to adapt your
    thinking and emotions to deal with stressors in a way that helps you return to your normal
    state quicker. This is evident in Gomez’s comments when he says, “he has a good grasp
    on acute thinking skills (critical thinking), self-awareness, and he’s shown the ability to
    bounce back from diversity (flexibility)”. His actions will most likely enhance the mission.

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  • 29. 

    During a team building training session, TSgt Cole played a game with his teammates called “name that team role”. TSgt Cole began by mentioning, “This person is great at bringing up new ideas, they are able to see outside the box and are aggressive with new ideas. What type of team role does this person personify?” TSgt Cole’s comments BEST identify a/an_____.

    • Advancer

    • Creator

    • Flexer

    • Coach

    Correct Answer
    A. Creator
    Explanation
    TSgt Hernandez is in the dining hall talking to one of his buddies, TSgt White who works in another section. He asks White, “How does your supervisor provide opportunities for your growth?” White tells him, “My supervisor is always training me and encouraging me to join the 5/6 because he does a lot of good things in the Top III. He praises me when I do well and also counsels me to get on the right track. He is always there for me.”
    TSgt White’s comments BEST illustrate _______ and its impact on team effectiveness.

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  • 30. 

    TSgt Willis has been in personnel for 10 years now. He knows his job well. Some of his subordinates are suggesting innovative ways of changing his processes. He believes he has the right processes in place; however he is willing to listen and explore their inputs. TSgt Willis BEST illustrates the _______________ characteristic of a critical thinker.

    • Intellectual humility

    • Open intellectual

    • Open mindedness

    • Free thinking

    Correct Answer
    A. Open mindedness
    Explanation
    Open mindedness is a willingness to investigate viewpoints different from your
    own. Being open-minded means you're 'open' to actively listening and thinking about
    an idea, solution, or criticism (he is willing to listen and explore their inputs) that, on the
    surface, you might not normally subscribe to (TSgt Willis has been in personnel for 10
    years now. He knows his job well.)...even if you believe your viewpoint is the right one (he
    believes he has the right processes in place).

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  • 31. 

    TSgt Jones says, “Well, we received 100 complaints in the last 30 days. Our focus is on wait times. Out of the 100, 70 of the complaints are focused on long wait times, averaging 45 minutes to an hour and a half. Ten complaints are about the courtesy of our civilian technicians. The other 20 are about the cleanliness of our area. According to our metrics, the wait time goal is 30 minutes or less.”

    • Humility

    • Clarity

    • Fairness

    • Relevance

    Correct Answer
    A. Relevance
    Explanation
    Relevance means to 'weed out' the information that doesn't have anything
    to do with it. Since TSgt Jones is looking a wait times (Our focus is on wait times) and
    (According to our metrics, the wait time goal is 30 minutes or less), only the 70 complaints
    on wait times (Out of the 100, 70 of the complaints are focused on long wait times, averaging
    45 minutes to an hour and a half) should be considered. The complaints on courtesy
    (Ten complaints are about the courtesy of our civilian technicians) and cleanliness (The
    other 20 are about the cleanliness of our area) are not relevant to wait times and should
    be weeded-out.

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  • 32. 

    – You’re stationed at a high ops tempo location. You find out your squadron is notified of a real-world support mission that requires you and your section to work even longer hours with no days off. As you prepare yourself mentally for this overwhelming challenge, you remember you’ve done this before. This is about mission accomplishment and effectively getting the job done. Your priority is to focus on keeping your team motivated to help move forward during this demanding time. Your use/misuse of ________ will MOST LIKELY _____ mission effectiveness.

    • Profession of Arms; decrease

    • Moral Courage; decrease

    • Moral Courage; increase

    • Profession of Arms; increase

    Correct Answer
    A. Profession of Arms; increase
    Explanation
    A profession must include a body of theory and specialized knowledge, a public service orientation, and a distinct subculture. The purpose of any profession is to serve society by effectively delivering a necessary and useful service. For an occupation to be a profession, it must contain an element of selflessness, a sense that one’s personal actions serve the greater good. Each profession establishes performance standards, codes of conduct, particular vocabularies, data, and often, a distinct appearance (uniform) to maintain a desired level of effectiveness. “As you prepare yourself mentally for this overwhelming challenge, you remember that you’ve done this before…” You have embraced your role in the POA and effectively getting the mission done.

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  • 33. 

    While attending the NCO ILE TSgt Weber scheduled milestones and ensured she had the time to complete them. He stayed motivated while staying away from things that could prevent him from meeting his milestones and didn’t put things off until the last minute. Weber completed the course and was a distinguished graduate. TSgt Weber’s actions BEST illustrate ________ and its impact on NCO effectiveness.

    • Keys to successful learning

    • Teaching methods and evaluation

    • Time management

    • Terminal cognitive objective

    Correct Answer
    A. Time management
    Explanation
    There are several elements of time management in the scenario. According to
    the Course Introduction chapter, time management includes the elements of scheduling
    (scheduled milestones and ensured she had the time to complete them), self-discipline
    (stayed motivated), dealing with distractions (staying away from things that could prevent
    him from meeting his milestones), procrastination (didn't put things off until the last
    minute).

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  • 34. 

    TSgt Roy brings her team together and states “We need to come up with a statement that describes new concepts and technologies and gives the organization a way to explore through testing and wargaming techniques.” TSgt Roy’s comment to the team BEST identifies a ___________ statement.

    • Mission

    • Vision

    • Dream

    • Goal

    Correct Answer
    A. Vision
    Explanation
    TSgt Roy's comment to the team best identifies a vision statement. A vision statement is a statement that describes the future direction and aspirations of an organization. It outlines the long-term goals and objectives and provides a clear image of what the organization aims to achieve. In this case, TSgt Roy is emphasizing the need for the team to come up with a statement that describes new concepts and technologies and gives the organization a way to explore through testing and wargaming techniques, indicating a focus on the future and the organization's desired direction.

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  • 35. 

    While dispatching first-responders, SSgt Hagel says, “It’s remarkable to me that our responders are able to endure all of the stress associated with their daily operations.” TSgt Salas replies, “They’ve embraced our organizational values and are fully capable of bouncing back from failure. This helps them view the situation for what it truly is, which aids them in dealing with unpredictable and complex situations that might seem to be intolerable.” TSgt Salas’ comments BEST illustrate _____ fitness and its impact on mission effectiveness.

    • Physical

    • Spiritual

    • Social

    • Mental

    Correct Answer
    A. Spiritual
    Explanation
    According to the CF chapter, spiritual fitness focuses “on your ability to adhere to beliefs (embraced our organizational values), principles, or values needed to persevere (fully capable of bouncing back from failure) and prevail when accomplishing the mission (dealing with unpredictable and complex situations that might seem to be intolerable).”

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  • 36. 

    TSgt Goodgame is giving the pre-deployment brief when he says, “This is the resolve to get yourself through tough times. Your willpower and ability to remain focused during adversities is crucial for yourself and your team. If you find yourself or others losing direction, there are multiple resources to get you back on track.” SSgt Rosemond follows up with, “As professionals getting ready to deploy, you’re putting the service before yourself. But make sure that you’re taking care of your family as well.” This scenario BEST identifies _____________

    • Excellence in All We Do

    • The Profession of Arms

    • The Core Values

    • Warrior Ethos

    Correct Answer
    A. Warrior Ethos
    Explanation
    According to the Airmanship chapter, Warrior Ethos is the tenacity to push
    through self-discipline, self control, hardiness of spirit despite physical, and mental hardships,
    moral and physical courage. In the scenario TSgt Goodgame's comments reflect
    Warrior Ethos.

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  • 37. 

    TSgt Wilcox, the NCOIC of the Records Flight, is an expert in records management. His supervisor is encouraging Wilcox to be a more “well-rounded leader” by moving to another flight. Although Wilcox likes being the expert in his current position, he realizes he needs more challenge. He is a hard-driving individual and doesn’t mind being pushed to mature and advance. This scenario BEST identifies the ______________ part of the Right to Lead Model.

    • Personality

    • Competence

    • Character

    • Trust

    Correct Answer
    A. Competence
    Explanation
    The competence part of the Right to Lead Model is the actual state, or level, of
    skills and abilities you possess (an expert in records management). When what is required
    (to become a more well-rounded leader) is greater than your present abilities or skills (an
    expert in records management) you must either develop the required skills or risk failure.
    It is not necessarily a bad thing to be in a position where the skill required is greater than
    your current abilities as this is the very essence of being stretched (pushed) as a leader in
    order to grow (mature) and develop (advance).

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  • 38. 

    TSgt Silvers is in charge of a team responsible for reducing pharmacy wait times. During a weekly meeting with the team she says, “We have to bring in the reins a little; all of your suggestions have been turned down by leadership.” TSgt Swarray chimes in, “But our established procedures are what got us in this predicament, we must start fresh.” TSgt Knight states, “I know my solution was a bit of a stretch, but the AFI is only an instruction and we don’t have to follow it.” TSgt Lopez replies, “I like Knight’s suggestion, we must break the mold to speed-up the process.” TSgt Silvers’ team is composed of primarily _____ and will likely decrease mission effectiveness.

    • Adaptors

    • Innovators

    • Bridgers

    • Coping Behavior

    Correct Answer
    A. Innovators
    Explanation
    According to the Adaption Innovation Theory chapter, Innovators prefer to
    solve problems in a manner that is less concerned with structure and details. Creativity is
    exercised "outside the box." Someone that prefers this style usually breaks or goes against
    the current organizational paradigm when coming up with ideas.

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  • 39. 

    TSgt Collin says to his new team members, “Because we work with dangerous situations, I have to ensure we prevent as many problems from occurring as possible. I will be closely observing your work to ensure you meet all work standards that I lay out for you. If you violate the standards or fail to follow the process, you will be held accountable for your actions. Our success rate over the last three years has been exceptional by adhering to these principles.” TSgt Collin’s actions BEST illustrate the _______ leadership behavior and its impact on mission effectiveness.

    • Management by Exception - Passive

    • Transformational Leadership

    • Management by Exception – Active

    • Transsactional Leadership

    Correct Answer
    A. Management by Exception – Active
    Explanation
    Management by Exception – Active is a leadership behavior commonly used in
    environments where critical, life-threatening (dangerous) situations are expected as the
    norm. MBE-A is a leadership behavior used to prevent problems from occurring (ensure
    we prevent as many problems from occurring as possible) by keeping people and processes
    in control. The leader monitors subordinates’ activities (I will be closely observing your
    work) by ensuring compliance with rules, regulations, and performance standards (to
    ensure you meet all work standards that I lay out for you).

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  • 40. 

    TSgt Lopez says to his flight, “We’ve been under a lot of stress in preparation for the inspection and I’ve seen a lot of arguing during the last few weeks. Sometimes, when you’re feeling stressed, it’s much easier to look at the bad side of your current situation. We need to do better. Let’s make sure we answer questions with positive, useful feedback.” TSgt Lopez’s comments BEST identify the _______________________ tenet of social fitness.

    • Connectedness

    • Social support

    • Strength

    • Communication

    Correct Answer
    A. Communication
    Explanation
    The communication tenet of social fitness is the exchange of thoughts, opinions,
    or information, including problem solving and relationship management. It includes
    responding to others with positive, constructive feedback, even when you’re feeling
    distress, and may tend to see only the negative. TSgt Lopez’s comments indicate the
    communication tenet of social fitness when he says, “Let’s make sure we answer questions
    with positive, useful feedback.”

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  • 41. 

    – TSgt Ohler is SSgt Robertson’s mentor. SSgt Robertson says, “A1C Rivera isn’t a very hard worker. When I have a task, I complete it immediately. He takes his time and gets the work done no earlier than the deadline.” TSgt Ohler replies, “What is the quality of his work?” Robertson says, “It’s great, I never have to go back to him for corrections.” TSgt Ohler replies, “Rivera may not work to your expectations, but he is more than capable of completing whatever you ask of him. Sit down with him and get to know him better, ask about his ideas and concerns. Include him in the process of the tasks you give him.” This scenario BEST illustrates TSgt Ohler’s understanding of ___________ and its impact on the subordinate.

    • Respect

    • Hardiness of Spirit

    • Profession of Arms

    • Excellence In All We Do

    Correct Answer
    A. Respect
    Explanation
    According to the Airmanship chapter, Respect in the POA goes beyond professional courtesy. It means accepting others for who they are, embracing a heightened personal sense of humility and fostering an environment of inclusiveness in which every Airman is able and eager to offer their skills, abilities and ideas. It means treating the equipment and resources in your possession with care, understanding and embracing the power of diversity and holding those who mistreat others accountable. Ohler explains to Robertson that he needs to see the issue from a different perspective by getting to know Rivera better and to include him in the task process.

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  • 42. 

    TSgt Maribel has been observing her team work through a project and has noticed that the team is unable to move forward with one of the two courses of actions (COA). Maribel steps in, to move the team forward, but not everyone is happy. She addresses the team at the end of the project and says “team you all did a great job, although some of you were not content we were able to complete the task.” TSgt Maribel’s understanding/misunderstanding of the ________ will MOST LIKELY _____ mission effectiveness.

    • Z process; decrease

    • Z process; increase

    • PEP cycle; decrease

    • PEP cycle; increase

    Correct Answer
    A. Z process; increase
    Explanation
    According to the Team Building chapter, in the Z process ideas might go back and forth several times (TSgt Maribel has been observing her team work through a project and has noticed that the team is unable to move forward). Without continuous leadership involvement and oversight, Creators are likely to continue developing ideas, gaining support from the Advancers and criticism from the Refiners (She addresses the team at the end of the project and says “team you all did a great job, although some of you were not content we were able to complete the task.”).

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  • 43. 

    TSgt Cox says to his co-worker SSgt Donaldson, “The Chief goes out of her way to help me with my educational and personal goals every time I ask. She always gives clear guidance and helps me to understand how important my contributions are to the unit. I’d work for her anytime, anywhere.” This scenario BEST illustrates the _______ behavior and its impact on subordinate effectiveness.

    • Management by Exception - Active

    • Transformational Leadership

    • Transactional Leadership

    • Management by Exception - Passive

    Correct Answer
    A. Transformational Leadership
    Explanation
    Transformational leaders are genuinely engaged in the follower’s personal development (goes out of her way to help with educational and personal goals), and positively influences the follower’s self-worth. Subsequently, the follower becomes genuinely committed to the cooperative effort and demonstrates commitment to the leader (I’d work for her anytime, anywhere).

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  • 44. 

    TSgt White calls SSgt William into her office and says, “Being able to evaluate a condition, conclude the desired result, and create a route to get there takes work and good resolution. The ability to do so can enhance your mental fitness.” TSgt White’s comments BEST identify the __________________________ tenet of mental fitness.

    • Awareness

    • Adaptability

    • Decision making

    • Positive thinking

    Correct Answer
    A. Decision making
    Explanation
    The decision making tenet of mental fitness involves the ability to assess a situation,
    determine the desired outcome, and chart a path to get there. It takes work and good
    judgement. This is evident in TSgt Whites’ statement when he says “Being able to evaluate
    a condition (assess a situation), conclude the desired result (determine the desired
    outcome), and create a route (chart a path) to get there takes work and good resolution.”

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  • 45. 

    TSgt Lenz is being pressured by the other section NCOICs to follow their way of processing different kinds of information that flows from one section to the other sections. He thinks he has a better way of doing things but does not want to upset the other NCOICs. After considerable thought, he musters the nerve to at least momentarily abandon his “adherence” to their processes and do an inquiry of all of the processes currently in place. Because TSgt Lenz _______________ characteristic of a critical thinker, his actions will MOST LIKELY ________________ mission effectiveness.

    • Misunderstands the intellectual humility; hinder

    • Understands the free thinking; enhance

    • Understands the intellectual humility; enhance

    • Misunderstands the free thinking; hinder

    Correct Answer
    A. Understands the free thinking; enhance
    Explanation
    To think freely, you must restrain your desire to believe because of social pressures
    to conform (TSgt Lenz is being pressured by the other section NCOICs to follow their
    way of processing). You must be willing to ask if conformity is motivating your belief or
    opinion (He thinks he has a better way of doing things but does not want to upset the
    other NCOICs), and if so, have the strength and courage (nerve) to at least temporarily
    abandon your position until you can complete a more objective and thorough evaluation
    (do an inquiry of all of the processes currently in place). This will most likely enhance
    mission effectiveness.

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  • 46. 

    MSgt Vail has been tasked to lead a team working to reduce customer wait times at the Dining Facility. During their first meeting he informs the team that they need to identify and eliminate any chokepoints in the current process and come up with a different way of doing things. TSgt Wynn feels the current process works well but, needs a few minor adjustments. When he voices his concerns, MSgt Vail states “this is the opportunity to get rid of the old system while we have a chance.” MSgt Vail’s comments BEST illustrate his misunderstanding of ______ and its impact on subordinate, NCO, and mission effectiveness.

    • Problem Solving Limits

    • Learning Capability

    • Opportunity

    • Managing A-I Diversity

    Correct Answer
    A. Managing A-I Diversity
    Explanation
    According to the Adaption Innovation Theory chapter, to be truly successful at
    solving both Problem A's and Problem B's, leaders must be able to effectively manage the
    diversity that stems from people whose cognitive preferences ranges from highly adaptive
    to highly innovative and every point in between. MSgt Vail dismissed TSgt Wynn's suggestion
    without taking it into consideration. These actions have the potential to create
    Problem B's for the team.

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  • 47. 

    While working on a team project, SSgt Gamboa asks, “It’s amazing to me that our folks are able to overcome all of the stress associated with these deployments…I’d go crazy if I had to deploy that much.” TSgt Lopez replies, “You’d be surprised what you can handle. When you embrace the Core Values as intended, they can help you deal with the tension that might seem to be unbearable.” TSgt Lopez’s comments BEST illustrate his understanding of _____________________ fitness and its impact on mission effectiveness.

    • Physical

    • Spiritual

    • Social

    • Mental

    Correct Answer
    A. Spiritual
    Explanation
    Organizational and personal core values are a part of spiritual fitness. They
    are useful when dealing with stressors (tension) that might appear to be insurmountable
    (unbearable). This is evident in Lopez’s comments, “When you embrace our core values as
    intended, they can help you deal with the tension that might seem to be unbearable.”

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  • 48. 

    TSgt Tellier has put SSgt Hopkins, the new Aviation Resource Manager (ARMs) in charge of an improvement project. She tells SSgt Hopkins, “You’re an important part of this team. From my experience, you focus on the details and offer improvements for the ideas that the other team members suggest. Your thinking is very systematic and your often have great fresh ideas. Your added value to the team will increase cohesiveness.” SSgt Hopkins replies, “Thanks, Ma’am! I appreciate your mentorship.” TSgt Tellier’s comments BEST identify _____ .

    • Five C’s of a Team

    • Performing stage

    • A Refiner

    • Storming stage

    Correct Answer
    A. A Refiner
    Explanation
    According to the Team Building chapter, Refiners focus on the analysis. They
    challenge all concepts. They use a methodical process to analyze things in an orderly
    manner to detect possible flaws and identify potential problems under discussion.
    Refiners are good at reviewing ideas and implementation plans, modifying those ideas
    or coming up with new ideas, and rationally reviewing them to ensure successful implementation.
    Refiners use logic and a systematic approach to redesign a solution, and they
    make sure that ideas are sound before moving them to the next level. In the scenario, TSgt
    Tellier’s comments identify a Refiner.

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  • 49. 

    While preparing to promotion test, TSgt Miller puts the material into his own words. He thinks about the best way for him to understand and retain the information. The scenario above BEST identifies _________________.

    • Interpretation

    • Translation

    • Knowledge

    • Studying

    Correct Answer
    A. Translation
    Explanation
    According to the Levels of Learning Section, translation is focused on restating or
    paraphrasing the concept, principle, generalization, or theory into your own words (puts the
    material into his own words). This means you must be able to think past the exact way you
    see the material in the reading and start to formulate it into the best way for you to understand
    it and store it into your memory (thinks about the best way for him to understand and
    retain the information).

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Quiz Review Timeline (Updated): Mar 19, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 19, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 18, 2018
    Quiz Created by
    Kid_curry
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