Quiz On Communication Skills
10 Questions
| Total Attempts: 80
Questions and Answers
- 1.Television and video clips are the electronic form of ____
- A.
Visual communication
- B.
Communication
- C.
Telecommunication
- 2.Putting yourself in another person's situation
- A.
Empathy
- B.
Apathy
- C.
Sympathy
- 3.Reading is not
- A.
Different from different people
- B.
A process
- C.
A tool
- 4.Cues that shows you're not listening
- A.
By nodding
- B.
Smiling
- C.
Crossing the arms around your chest
- 5.What are the methods of conveying messages verbally
- A.
Giving a presentation
- B.
Sleeping
- C.
Talking over the telephone
- 6.To perceive or apprehend by the ear, to gain knowledge of by hearing to listen to with attention
- A.
Listening
- B.
Hearing
- C.
Active listening
- 7.Which one of these is not a form of verbal communication?
- A.
Facial expression
- B.
Talking over telephone
- C.
Communicating face to face
- 8.When listening to someone what should you be doing?
- A.
Slouching
- B.
Talking
- C.
Paying attention and asking questions
- 9.Communication which flows from a superior to a subordinate.
- A.
Vertical communication
- B.
Upward communication
- 10.__________ helps to make improvements in managerial decisions
- A.
Vertical communication
- B.
Upward communication
- C.
Diagonal communication
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