Quiz On Communication Skills

10 Questions | Total Attempts: 80

SettingsSettingsSettings
Please wait...
Quiz On Communication Skills


Questions and Answers
  • 1. 
    Television and video clips are the electronic form of ____
    • A. 

      Visual communication

    • B. 

      Communication

    • C. 

      Telecommunication

  • 2. 
    Putting yourself in another person's situation
    • A. 

      Empathy

    • B. 

      Apathy

    • C. 

      Sympathy

  • 3. 
    Reading is not
    • A. 

      Different from different people

    • B. 

      A process

    • C. 

      A tool

  • 4. 
    Cues that shows you're not listening
    • A. 

      By nodding

    • B. 

      Smiling

    • C. 

      Crossing the arms around your chest

  • 5. 
    What are the methods of conveying messages verbally
    • A. 

      Giving a presentation

    • B. 

      Sleeping

    • C. 

      Talking over the telephone

  • 6. 
    To perceive or apprehend by the ear, to gain knowledge of by hearing to listen to with attention
    • A. 

      Listening

    • B. 

      Hearing

    • C. 

      Active listening

  • 7. 
    Which one of these is not a form of verbal communication?
    • A. 

      Facial expression

    • B. 

      Talking over telephone

    • C. 

      Communicating face to face

  • 8. 
    When listening to someone what should you be doing?
    • A. 

      Slouching

    • B. 

      Talking

    • C. 

      Paying attention and asking questions

  • 9. 
    Communication which flows from a superior to a subordinate.
    • A. 

      Vertical communication

    • B. 

      Upward communication

  • 10. 
    __________ helps to make improvements in managerial decisions 
    • A. 

      Vertical communication

    • B. 

      Upward communication

    • C. 

      Diagonal communication

Back to Top Back to top