Test On Communication Skills: Trivia Quiz

Arms crossed is not an example of effective communication skills because it can indicate defensiveness, resistance, or a closed-off attitude. Effective communication involves open body posture, maintaining eye contact, and using a calm voice, which encourage active listening, understanding, and positive engagement between individuals.

Body language is a type of non-verbal communication. Non-verbal communication includes all forms of communication without the use of spoken or written words. Body language involves conveying messages and emotions through facial expressions, gestures, posture, and other physical cues. It can be a powerful means of communication and often complements verbal communication. The other options listed, such as letters, telephone calls, and text messages, are forms of verbal or written communication.

Verbal communication includes all forms of communication that use words. This includes spoken or written communication where words are used to convey messages. Body language, while a form of communication, doesn't use words and is considered non-verbal communication.

Non-verbal communication includes all forms of communication that do not use words. This encompasses various forms of communication that rely on gestures, body language, facial expressions, and other non-linguistic methods to convey messages and emotions. The other options, written, text, and oral communication, all involve the use of words, either in written or spoken form.

Eye contact is a fundamental form of non-verbal communication that involves making or avoiding visual contact with another person by looking into their eyes during a conversation

Active listening involves fully focusing on, understanding, and responding to the speaker. Good eye contact is an example of active listening because it shows that the listener is engaged and paying attention to the speaker. It indicates that the listener is interested in what the speaker is saying and encourages open communication.

The correct answer is "Oral." Collaboration refers to the act of working together towards a common goal. Oral communication involves the use of spoken words and is a form of non-verbal communication. In a collaborative setting, individuals often communicate with each other using their mouths through speaking and listening, sharing ideas and information to achieve a shared objective.

Language is not a barrier to communication because it is a means of expressing and understanding ideas and information. It is a tool that facilitates communication between individuals who speak the same language. However, language barriers can arise when individuals speak different languages and are unable to understand each other.

Making eye contact is a way to show that you are actively engaged in the conversation and paying attention to the speaker. It demonstrates that you are focused on them and what they are saying. Turning your body away from the speaker would indicate disinterest or a lack of attention. Asking questions is another way to show that you are listening, as it shows that you are actively processing the information and seeking clarification or further understanding. However, "Noel" is not a valid answer and does not relate to the question or the ways to show that you are listening.