Communication Skills Exam Quiz!

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| By SUSHANTA MISHRA
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SUSHANTA MISHRA
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  • 1/25 Questions

    You have been standing in a queue for a long time to buy tickets for a movie. A man suddenly comes and stands in front of you, out of turn. What should you do? 

    •  Scream at the person so that he never repeats the mistake 
    •  Inform him politely that there is a queue and everyone is waiting for their turn 
    •  Stay quiet and let the person go ahead 
    • Not say anything directly but complain about him to other people 
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About This Quiz

The 'Communication Skills Exam Quiz!' assesses key aspects of effective communication, including verbal skills, body language, and listening abilities. It tests understanding of the communication cycle, its purpose, and essential communication principles.

Communication Skills Exam Quiz! - Quiz

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  • 2. 

    Which of these are formal greetings? 

    •  Good morning 

    • Good Afternoon

    • Good evening

    • All the above.

    Correct Answer
    A. All the above.
    Explanation
    All the options provided - "Good morning," "Good Afternoon," and "Good evening" - are considered formal greetings. These greetings are commonly used to show politeness and respect when addressing someone during different times of the day.

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  • 3. 

    Choose the correct example of oral communication. 

    • News Paper

    • Report

    • Face-to-face interaction 

    • None

    Correct Answer
    A. Face-to-face interaction 
    Explanation
    Face-to-face interaction is the correct example of oral communication because it involves direct communication between individuals through spoken words and nonverbal cues. This form of communication allows for immediate feedback, clarification, and the exchange of ideas and information in real-time. It also enables individuals to build rapport, establish trust, and effectively convey emotions and intentions through facial expressions, tone of voice, and body language.

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  • 4. 

    What are the different types of sounds we use in English pronunciation? 

    • Vowel sounds 

    • Diphthong sounds

    • Consonant sounds

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    The correct answer is "All of the above" because in English pronunciation, we use different types of sounds including vowel sounds, diphthong sounds, and consonant sounds. Vowel sounds are produced with an open vocal tract, diphthong sounds involve a combination of two vowel sounds, and consonant sounds are produced by obstructing or restricting airflow. Therefore, all three types of sounds are used in English pronunciation.

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  • 5. 

    _____________are words that refer to a person, place, thing or idea. These are ‘naming words’.

    • Verb

    • Adverb

    • Adjectives

    • Noun

    Correct Answer
    A. Noun
    Explanation
    Nouns are words that refer to a person, place, thing, or idea. They are considered "naming words" because they give a name to someone or something. Nouns can be concrete, such as "table" or "dog," or abstract, such as "love" or "happiness." In this context, nouns are being described as words that refer to people, places, things, or ideas, making them the correct answer.

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  • 6. 

    Why do we send emails? 

    • To communicate information

    • To share documents and files

    • To talk to each other

    • Both (a) and (b) 

    Correct Answer
    A. Both (a) and (b) 
    Explanation
    We send emails for both (a) and (b) reasons. Email is a commonly used form of communication to exchange information between individuals or groups. It allows us to send messages, share documents, and files electronically. Therefore, the correct answer is both (a) and (b).

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  • 7. 

    One of your friends is taking leave and wants you to tell the teacher that he is sick. What should you tell your friend? 

    • Yes, I can do that

    • No, I cannot do that because I don’t want to lie to the teacher. 

    • I understand that you want to take leave but why don’t you tell the correct reason? 

    • No. I cannot help you. 

    Correct Answer
    A. I understand that you want to take leave but why don’t you tell the correct reason? 
    Explanation
    The correct answer suggests that instead of lying to the teacher about being sick, the person should encourage their friend to tell the truth about the reason for wanting to take leave. This promotes honesty and integrity in dealing with authority figures.

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  • 8. 

    _______________ communication enables us to share your thoughts with others by using words in a mutually understanding.

    • Non Verbal

    • Verbal

    • Digital

    • None

    Correct Answer
    A. Verbal
    Explanation
    Verbal communication refers to the use of words to express thoughts and ideas. It involves speaking and listening, allowing individuals to share information and understand each other's messages. Verbal communication is a fundamental form of human interaction and is essential for effective communication in various social and professional settings. It enables individuals to convey their thoughts clearly and precisely, promoting mutual understanding and effective communication.

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  • 9. 

    What is the purpose of communication? 

    •  Inform (tell someone about something) 

    • Influence (get someone to do something you want

    • Share thoughts, ideas, feeling

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    The purpose of communication is to inform others about something, influence them to do something you want, and share thoughts, ideas, and feelings. Communication serves multiple functions and can be used to convey information, persuade others, and foster connections by expressing thoughts and emotions.

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  • 10. 

    Find out the type of barriers:-  Talking in Hindi when others know only  Odia.

    • Environmental 

    •  Emotional 

    • Language

    •  Cultural 

    Correct Answer
    A. Language
    Explanation
    The correct answer is language. In this scenario, the barrier is the difference in language proficiency between the person speaking in Hindi and the others who only understand Odia. This creates a communication barrier as the two parties are unable to understand each other effectively.

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  • 11. 

    Which of these sentences is capitalized correctly? 

    •  I am Hungry.

    •  Divya and sunil are reading. 

    •  The bucket is Full of water. 

    •  She lives in Delhi.

    Correct Answer
    A.  She lives in Delhi.
    Explanation
    The sentence "She lives in Delhi" is capitalized correctly. In this sentence, the first letter of the first word is capitalized because it is the beginning of a new sentence. Additionally, the pronoun "She" is capitalized because it is referring to a specific person. The words "lives" and "Delhi" are not capitalized because they are not proper nouns.

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  • 12. 

    _____________ is a  complete  mixture of gestures ,movement ,postures and tone of voice.

    • Traffic Sign

    • Feedback

    • Face to face interaction. 

    • Body language

    Correct Answer
    A. Body language
    Explanation
    Body language refers to the nonverbal communication that includes gestures, movements, postures, and tone of voice. It is a complete mixture of these elements that conveys messages and emotions without the use of words. Body language plays a significant role in interpersonal communication as it can express feelings, attitudes, and intentions. It is an essential aspect of communication in various contexts, such as interviews, presentations, and social interactions.

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  • 13. 

    Which of the following  Cs are not one of the 7Cs?

    • Clear

    • Complete

    • Co-opration

    • Correct

    Correct Answer
    A. Co-opration
    Explanation
    The correct answer is "Co-opration" because it is not one of the 7Cs. The 7Cs typically refer to the principles of effective communication, which include clarity, completeness, conciseness, coherence, correctness, courtesy, and consideration. Although "Co-opration" may seem similar to "Cooperation," it is not a recognized term within the context of the 7Cs of communication.

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  • 14. 

    Smiling to show happiness is an example of __________________ communication.

    • Verbal

    • Non-Verbal Communciation

    • Graphics Communication

    • None

    Correct Answer
    A. Non-Verbal Communciation
    Explanation
    Smiling to show happiness is a form of non-verbal communication because it does not involve the use of words or language. Non-verbal communication refers to the transmission of messages through facial expressions, body language, gestures, and other non-verbal cues. Smiling is a universal gesture that is commonly understood as a sign of happiness or friendliness. Therefore, it falls under the category of non-verbal communication.

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  • 15. 

    Which of these is not an appropriate non-verbal communication at work? 

    • Putting arm around a coworker’s shoulder

    • Shaking hands firmly 

    • Looking at the speaker with a smile

    • Standing with an upright posture

    Correct Answer
    A. Putting arm around a coworker’s shoulder
    Explanation
    Putting arm around a coworker's shoulder is not an appropriate non-verbal communication at work because it can be seen as crossing personal boundaries and invading personal space. It may make the coworker feel uncomfortable or even harassed. It is important to maintain a professional distance and respect personal boundaries in a workplace setting.

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  • 16. 

    What are close-ended questions? 

    • Questions that can have any answer 

    •  Questions that do not have answers 

    • Questions with yes or no answers

    • Questions that have many answers

    Correct Answer
    A. Questions with yes or no answers
    Explanation
    Close-ended questions are questions that can be answered with a simple "yes" or "no." These questions do not require elaborate explanations or open-ended responses. They are designed to gather specific information or to confirm or deny a particular fact or statement. Close-ended questions are often used in surveys, interviews, or when seeking concise information.

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  • 17. 

     A postal code is_______________.

    •  A group of numbers or letters used to identify a government building. 

    • A code used to indicate the door number of a house. 

    • A group of numbers or letters used by the post office to identify a region. 

    • A code used to identify different post offices.

    Correct Answer
    A. A group of numbers or letters used by the post office to identify a region. 
    Explanation
    A postal code is a group of numbers or letters used by the post office to identify a region. This code helps in sorting and delivering mail to the correct location. It allows for efficient and accurate mail delivery by providing a specific identifier for each region or area.

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  • 18. 

    Which of the following method is used to receive information from the sender? 

    • Listening

    • Writing

    • Speaking 

    • None

    Correct Answer
    A. Listening
    Explanation
    Listening is the method used to receive information from the sender. When we listen, we pay attention to the speaker's words, tone, and non-verbal cues to understand and comprehend the message being conveyed. It involves actively focusing on the speaker and processing the information being transmitted. Listening is an essential communication skill that allows us to gather information, understand different perspectives, and effectively respond to the sender's message.

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  • 19. 

    What are the 3Ps of public Speaking?

    • Prose ,Poetry, Print

    • Prepare,Present,Polite

    • Prepare,Practicet,Perform

    • None

    Correct Answer
    A. Prepare,Practicet,Perform
    Explanation
    The correct answer is "Prepare, Practice, Perform." These three Ps represent the key steps in effective public speaking. First, it is important to prepare by researching and organizing the content of the speech. Then, practice is crucial to become comfortable with the material and improve delivery. Finally, the speaker must perform by confidently delivering the speech to the audience. This answer accurately identifies the three essential stages of public speaking.

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  • 20. 

    ________allows long words to be able to be broken and wrap onto the next line.

    • Alignment 

    • Indents

    • Table

    • Wordwrap

    Correct Answer
    A. Wordwrap
    Explanation
    Wordwrap is a feature that allows long words to be broken and wrap onto the next line. It is commonly used in text editors, word processors, and web browsers to ensure that text fits within the width of a given space or container. Without wordwrap, long words would extend beyond the visible area and cause horizontal scrolling or layout issues. This feature improves readability and prevents text from being cut off or hidden.

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  • 21. 

    ___________ is not an word processor application.

    • MS-Word

    • Open office writer

    • Google Docs

    • Notepad

    Correct Answer
    A. Notepad
    Explanation
    Notepad is not a word processor application. It is a simple text editor that allows users to create and edit plain text files. Unlike word processor applications such as MS-Word, Open office writer, and Google Docs, Notepad does not have advanced formatting options, spell check, or the ability to insert images or tables. Therefore, Notepad does not meet the criteria of a word processor application.

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  • 22. 

    There are ___________ type of alignment .

    • 3

    • 2

    • 5

    • 4

    Correct Answer
    A. 4
  • 23. 

    Alignment options are available in ________ tab.

    • File

    • Insert

    • Home

    • View

    Correct Answer
    A. Home
    Explanation
    Alignment options are available in the Home tab. This tab typically contains various formatting and editing options related to the content of a document. Alignment options allow users to adjust the alignment of text, images, or other objects within a document. By selecting the Home tab, users can easily access and utilize these alignment options to ensure that their content is properly aligned and visually appealing.

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  • 24. 

    The password option is available in____ tab.

    • Save

    • File

    • Home

    • Insert

    Correct Answer
    A. File
    Explanation
    The password option is available in the "File" tab. This tab typically contains options related to managing and manipulating files, such as saving, opening, and printing. The password option is likely included in this tab to provide users with the ability to protect their files with a password, ensuring that only authorized individuals can access the file.

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  • 25. 

    Which of the following is not a part of the communication cycle?

    • Discipline

    • Medium

    • Target

    • None

    Correct Answer
    A. Discipline
    Explanation
    Discipline is not a part of the communication cycle because it refers to the behavior and adherence to rules and regulations, rather than being a specific element or step in the process of communication. The communication cycle typically consists of a sender, message, channel, receiver, feedback, and context. Discipline, on the other hand, is related to maintaining order and control in a professional or personal setting, and is not directly involved in the transmission or understanding of messages.

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Quiz Review Timeline (Updated): Mar 22, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jul 09, 2020
    Quiz Created by
    SUSHANTA MISHRA
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