Microsoft Outlook Pre Test

12 Questions | Total Attempts: 1714

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Microsoft Outlook Quizzes & Trivia

Questions and Answers
  • 1. 
    To send a business letter to a group of contacts you should
    • A. 

      In the contact view, click mail merge from the actions group

    • B. 

      In the contact view, select the contacts to send the letter to, then right click and choose 'export to word'

    • C. 

      Start Microsoft Excel, and choose Merge Contacts from the mailings tab

    • D. 

      Don't know

  • 2. 
    We can request a receipt to show an email has been read by
    • A. 

      Right clicking the send button and choosing send with receipt

    • B. 

      Click the send/receive tab, and click the receipted mail button

    • C. 

      Click the options tab from the message window and choose request receipt

    • D. 

      Don't know

  • 3. 
    We need to ensure all mail from a particular client is stored in that clients folder on our folder list - how do we do this?
    • A. 

      In the search line type the clients name, drag the mouse over the emails, then drag them to the clients folder

    • B. 

      On the home tab choose rules, and click on the create rule button. Create a rule that looks for the address then moves the mail

    • C. 

      In the contacts section, right click the clients name and choose 'redirect mail to', then click on the clients folder

    • D. 

      Don't know

  • 4. 
    We can set the reading pane under the email list by -
    • A. 

      From the view tab click the reading pane button and choose bottom

    • B. 

      From the home tab click tools, choose options and click the reading pane button for below list

    • C. 

      Click the file tab, and choose PowerPoint preferences then click the button for pane under text

    • D. 

      Don't know

  • 5. 
     How can we ensure that a particular meeting on the calendar is only visible to you?
    • A. 

      Right click the appointment and choose hide from the menu

    • B. 

      Double click the appointment and choose private from the tags group

    • C. 

      Double click the appointment and type p at the end of the start time

    • D. 

      Don't know

  • 6. 
    We can show tasks by many different date periods - how do we change the work week for employees that work from Tuesday to Saturday?
    • A. 

      In calendar view use the arrange dialogue launcher button and choose the days we want

    • B. 

      In week view drag the working days into the work week bar

    • C. 

      In calendar view, right click the days needed and choose 'set as work day'

    • D. 

      Don't know

  • 7. 
     You need to arrange a meeting for all employees in a particular department - do you
    • A. 

      Call up the members contact details in the address book, and send them an email with the date and time of the meeting?

    • B. 

      Click the send and receive button, in the group email section click on the group, then choose meeting

    • C. 

      Right click the calendar and choose new meeting request, then complete the form and choose send

    • D. 

      Don't know

  • 8. 
    On the task list, to arrange tasks in date order, then in alphabetical order we
    • A. 

      Click at the top of the date column, then on the top of the subject column

    • B. 

      Use the file menu, and choose the date arrange command

    • C. 

      Use the view tab and use the view settings button

    • D. 

      Don't know

  • 9. 
     To mark all contents of a folder as read, you would
    • A. 

      Click the Folder tab, and choose mark all as read from the clean up group

    • B. 

      Press Ctrl + Alt + R

    • C. 

      Click the filter email button and choose Mark All

    • D. 

      Don't know

  • 10. 
    You want to set up a button to automatically send an email you've received on to your manager, rather than have to manually choose their name every time. Would you
    • A. 

      Click the forward button on the home tab then from the file tab choose save as button

    • B. 

      Click the home tab and choose to manager from quick steps

    • C. 

      Click the send / receive tab and choose forward to address book member

    • D. 

      Don't Know

  • 11. 
    What are categories?
    • A. 

      Ways to assign a colour code and name to an item to help find that item later and group it with other similar items

    • B. 

      Different types of data, like appointments, to do tasks, email messages etc

    • C. 

      A quick classification system for contacts, for example into business and personal

    • D. 

      Don't know

  • 12. 
    An appointment that happens every year, for example a birthday, is input as
    • A. 

      A yearly appointment

    • B. 

      Annualised

    • C. 

      Recurring

    • D. 

      Don't know

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