1.
I-9 Forms can be kept in employees file folders.
Correct Answer
B. False
2.
All managers participate in performing reviews.
Correct Answer
A. True
Explanation
The statement implies that all managers are involved in conducting reviews. This means that every manager, without exception, takes part in the process of reviewing performance or evaluating work. Therefore, the correct answer is true.
3.
What forms go in the employees file at orientation?
Correct Answer(s)
A. W4
B. Support Manual Receipt
C. Anti-Harassment/Non- Discrimination Agreement
D. New Hire Form
E. Benefits Introduction Letter
F. Confidentiality/non solicitation Agreement
G. Self Service Flyer
Explanation
The forms that go in the employees file at orientation include the W4 form, Support Manual Receipt, Anti-Harassment/Non-Discrimination Agreement, New Hire Form, Benefits Introduction Letter, Confidentiality/Non-Solicitation Agreement, and Self Service Flyer. These forms are typically filled out by the employee during the orientation process and are necessary for record-keeping and compliance purposes.
4.
A 2 Minute Drill can be positive or negative?
Correct Answer
A. True
Explanation
A 2 Minute Drill can be positive or negative because it depends on the context in which it is used. In a sports context, a 2 Minute Drill can be positive if a team successfully executes it and scores points before the end of a game. On the other hand, it can be negative if a team fails to execute it and does not achieve their desired outcome. Therefore, the positivity or negativity of a 2 Minute Drill is subjective and dependent on the specific situation.
5.
Who needs to sign a verbal warning?
Correct Answer
D. Manager and Witness
Explanation
A verbal warning is a formal disciplinary action taken by a manager to address an employee's performance or behavior issues. It is important for both the manager and a witness to sign the verbal warning to ensure that it is documented and acknowledged by all parties involved. The manager's signature indicates that the warning has been given, while the witness's signature serves as a testimony that the warning was administered in a fair and unbiased manner. This documentation is crucial for future reference and can be used as evidence if further disciplinary actions are necessary.
6.
Who needs to sign all new hire, pay increase, and termination forms?
Correct Answer
B. Managing Partner
Explanation
The Managing Partner needs to sign all new hire, pay increase, and termination forms. This is because the Managing Partner is responsible for overseeing the overall operations and decision-making in the organization, including the hiring, compensation, and termination of employees. Their signature on these forms ensures that they are aware of and approve these important personnel actions.
7.
Who is authorized to perform terminations?
Correct Answer
B. Managing Partner/Culinary Partner
Explanation
The Managing Partner/Culinary Partner is authorized to perform terminations. This suggests that these individuals hold a position of authority within the organization and have the power to make decisions regarding the termination of employees. They are likely responsible for managing the overall operations of the business and have the authority to hire and fire employees.
8.
How often do we have Q&C's?
Correct Answer
B. Once a quarter
Explanation
Q&C stands for Quality and Compliance. The question is asking about the frequency of Q&C sessions. The correct answer is "Once a quarter," which means that Q&C sessions are held four times a year.
9.
Who performs the Q&C?
Correct Answer
B. Director of Operations
Explanation
The Director of Operations performs the Q&C (Quality and Control) tasks. This role is responsible for overseeing the operational activities of a company or organization, ensuring that processes are efficient and effective. Q&C involves monitoring and evaluating the quality of products or services, as well as implementing measures to maintain or improve quality standards. The Director of Operations is in a position of authority and has the necessary knowledge and expertise to carry out these tasks effectively.
10.
What is the expectation of the length of pre-shift?
Correct Answer
C. 15 minutes
Explanation
The expectation of the length of pre-shift is 15 minutes. This means that on average, the length of pre-shift is expected to be 15 minutes.
11.
Who is authorized to hire employees?
Correct Answer
D. A & B
Explanation
The correct answer is A & B, which means both the Managing Partner and the Culinary Partner are authorized to hire employees. This suggests that in the given context, the authority to hire employees is shared between these two positions.
12.
You can staple interview sheets to the application?
Correct Answer
B. False
Explanation
Stapling interview sheets to the application is not recommended as it can make it difficult for the interviewer to review and organize the documents. It is better to use paper clips or folders to keep the interview sheets separate from the application, allowing for easier access and evaluation.
13.
How often do we have an Ecosure visit?
Correct Answer
D. Bi-Monthly
Explanation
The correct answer is "Bi-Monthly." This means that an Ecosure visit occurs every two months.
14.
We utilize an average shift number of ----?----- for all FOH staff members for proper manpower planning?
Correct Answer
B. 3.5
Explanation
The average shift number of 3.5 is utilized for all FOH staff members for proper manpower planning. This means that each staff member is expected to work an average of 3.5 shifts. This allows for a balanced distribution of workload and ensures that there are enough staff members available to handle the operations effectively.
15.
All stores should have a training class once a month for all FOH employees.
Correct Answer
A. True
Explanation
The statement suggests that it is important for all stores to conduct a training class once a month for all FOH (Front of House) employees. This implies that regular training sessions can help enhance the skills and knowledge of the employees, ensuring they are up to date with the latest practices and procedures. It also indicates that the company values continuous learning and development, which can lead to improved customer service and overall performance. Therefore, the correct answer is True.
16.
To train one eployee, the cost is approximetely how much?
Correct Answer
B. $278
Explanation
The cost to train one employee is approximately $278.
17.
Medical records can be kept in employees personal file?
Correct Answer
B. False
Explanation
Medical records should not be kept in employees' personal files as it violates privacy laws and regulations. Medical records should be kept separate from other employee records to ensure confidentiality and protect sensitive information. Keeping medical records in personal files can also lead to potential discrimination or misuse of the information. Therefore, it is important to maintain a separate and secure system for storing and accessing medical records.
18.
Personal files must be kept:
Correct Answer
B. 7 years after termination
Explanation
Personal files must be kept for 7 years after termination. This is likely because there may be legal or regulatory requirements for retaining personal files for a certain period of time after an employee leaves the company. Keeping the files for 7 years allows the company to comply with any legal obligations and also provides a reasonable timeframe in case the files need to be accessed for any reason, such as for reference or potential legal disputes.
19.
If there is an accident, a First Report of Injury must be completed by when?
Correct Answer
A. Within 24 hours
Explanation
In the event of an accident, it is necessary to complete a First Report of Injury within 24 hours. This report is important for documenting the details of the accident and any injuries sustained. By completing the report promptly, it allows for timely reporting and investigation of the incident, ensuring that appropriate actions can be taken to address any issues and provide necessary support or compensation to the injured party.
20.
A request for FMLA can be approved by whom?
Correct Answer
C. Human Resources Department
Explanation
The Human Resources Department is responsible for managing employee benefits and policies, including the Family and Medical Leave Act (FMLA). They are the ones who review and approve requests for FMLA, ensuring that employees meet the eligibility criteria and that the leave is taken for qualifying reasons. The Managing Partner and District Operator may have authority in other areas of the company, but FMLA approval falls under the jurisdiction of the Human Resources Department.
21.
If an internal investigation is conducted for misconduct, it is important to involve the HR Department?
Correct Answer
A. True
Explanation
Involving the HR Department in an internal investigation for misconduct is important because they have expertise in handling employee relations and can ensure that the investigation is conducted fairly and in accordance with company policies and procedures. HR professionals can provide guidance on best practices, ensure confidentiality, and help protect the rights of both the accused and the accuser. They can also help with any necessary disciplinary actions and provide support to affected employees. Overall, involving the HR Department helps to ensure a thorough and unbiased investigation.
22.
Terminating an employee who is out on workers compensation is almost a bad idea.
Correct Answer
A. True
Explanation
Terminating an employee who is out on workers compensation is almost always a bad idea because it can be seen as retaliation for filing a workers compensation claim, which is illegal in many jurisdictions. It can also lead to legal consequences and damage the company's reputation. Additionally, terminating an employee who is injured and unable to work may be seen as lacking compassion and empathy, which can negatively impact employee morale and overall workplace culture.
23.
An employee falls down in the dining room but is not injured and does not want medical attention. We should still report the injury to worker's comp.
Correct Answer
A. True
Explanation
Even if the employee is not injured and does not want medical attention, it is still important to report the incident to worker's compensation. This is because the incident occurred in the workplace, and reporting it ensures that the appropriate documentation is in place in case the employee develops any symptoms or complications later on. It also helps in maintaining a record of workplace incidents and can be useful for identifying potential hazards and improving safety measures in the future.
24.
How often are staff reviews done?
Correct Answer
A. 30 days, 6 months, 1 yr, and every 6 months after that
Explanation
Staff reviews are done every 30 days, 6 months, 1 year, and every 6 months after that. This means that initially, staff reviews are conducted every 30 days. After the first year, the frequency changes to every 6 months. This ensures that staff members receive regular feedback and evaluations to track their progress and make necessary improvements.
25.
Under the Family Medical Leave Act, an employee can take 12 weeks of unpaid leave for what reasons?
Correct Answer
F. All of the above
Explanation
Under the Family Medical Leave Act, an employee is allowed to take 12 weeks of unpaid leave for various reasons. These reasons include their own serious illness, the birth of a child, child placement in connection with adoption, their child or spouse having a serious illness, and their parent having a serious illness. Therefore, the correct answer is "All of the above."
26.
What three people need to sign a Written warning?
Correct Answer(s)
A. Manager
B. Witness
D. Employee
Explanation
A written warning typically requires the signature of three individuals - the manager, the witness, and the employee. The manager is responsible for issuing the warning and ensuring that the employee understands the consequences. The witness is present to verify that the warning was given and to provide additional support if needed. The employee's signature acknowledges that they have received the warning and are aware of the situation. The guest is not involved in the disciplinary process and therefore does not need to sign the written warning.