Management 3370 Final

80 Questions | Total Attempts: 227

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Management Quizzes & Trivia

MGT 3370 Final


Questions and Answers
  • 1. 
    According to the text, _____ is the set of forces that initiates, directs, and makes people persist in their efforts to accomplish a goal.
    • A. 

      Attitude

    • B. 

      Self-management

    • C. 

      Persistence

    • D. 

      Motivation

    • E. 

      Compliance

  • 2. 
    Asa and Ruby both sell insurance. Asa is married, has three children, and a new house. Ruby is single and has recently purchased a new Lexus. According to some industrial psychologists ____.
    • A. 

      They will be motivated by the same needs

    • B. 

      Asa can be motivated through need, and Ruby cannot

    • C. 

      Ruby has no needs

    • D. 

      How well their employer motivated them relates directly to their individual needs

    • E. 

      None of these is true

  • 3. 
    On the basis of research evidence, the two basic needs categories are ____.
    • A. 

      Tangible and intangible needs

    • B. 

      Physiological and psychological needs

    • C. 

      Higher-order and lower-order needs

    • D. 

      Extrinsic and intrinsic needs

    • E. 

      Realized and unrealized needs

  • 4. 
    Marketer often appeal to consumers' needs as defined by Maslows hierarchy. Schlage, a lock manufacturer, shows how much protection its locks provide. Clorox developed several types of wipes to eliminate concerns about infectious germs. Both marketers are appealing to which need as defined by Maslow?
    • A. 

      Achievement

    • B. 

      Belongingness

    • C. 

      Safety

    • D. 

      Physiological needs

    • E. 

      Achievement

  • 5. 
    Extrinsic rewards are____.
    • A. 

      Intangible

    • B. 

      Exemplified by bonuses, trophies, and plaques

    • C. 

      Exemplified by a sense of accomplishment at the conclusion of a difficuly assignment

    • D. 

      Rewards associated with performing a task for its own sake

    • E. 

      Much more effective motivators than intrinsic rewards

  • 6. 
    Managers can motivate employees to increase their efforts by____.
    • A. 

      Relying on the innate value of extrinsic rewards

    • B. 

      Satisfying higher-order needs first

    • C. 

      Asking employees what their needs are then matching rewards to those needs

    • D. 

      Expecting employees' needs to remain stable

    • E. 

      Doing all of these

  • 7. 
    Although both Title IX of the 1972 Education Amendments and the advent of professional women's sporting leagues have led to dramatics increases in opportunities for women in sports at high school, collegiate, and professional levels, significant discrepancies still exist between men;s and women's sports. For exam[le, women receive less media coverage, promotion, and institutional support. According to equity theory, media coverage, access, promotion, and institutional support are all examples of undesirable ___ for females athletes.
    • A. 

      Referents

    • B. 

      Valences

    • C. 

      Expectancies

    • D. 

      Outcomes

    • E. 

      Certainties

  • 8. 
    Which of the following is a basic component of equity theory?
    • A. 

      Valences

    • B. 

      Reinforcement

    • C. 

      Referents

    • D. 

      Instrumentality

    • E. 

      Expectancy

  • 9. 
    According to equity theory, when employees perceive ____, they tend to experience anger or frustration.
    • A. 

      Overreward

    • B. 

      Underreward

    • C. 

      Adverse instumentality

    • D. 

      Negotiate motivational cues

    • E. 

      Negative reinforcement

  • 10. 
    For workers who feel underpaid, creating a union at their place of employment to attain higher wages can be a mechanism for restoring equity by ____.
    • A. 

      Reducing inputs

    • B. 

      Increasing outcomes

    • C. 

      Changing the referent

    • D. 

      Rationalizing inputs or outcomes

    • E. 

      Reducing employee turnover

  • 11. 
    In equity theory, ____ refers to the fairness of the process used to make reward allocation decisions.
    • A. 

      Process objectivity

    • B. 

      Procedural justice

    • C. 

      Conventional wisdom

    • D. 

      Altruism

    • E. 

      Distributive justice

  • 12. 
    According to a survey done on teaching evaluations, engineering students consider the improvement of teaching to be the most important outcome of the evaluation process. For engineering students who believe their efforts will lead to better teaching, the motivation to fill out a teach evaluation would have a _____.
    • A. 

      Low valence

    • B. 

      Weak expectancy

    • C. 

      Low performance value

    • D. 

      High valence

    • E. 

      Strong instumentality

  • 13. 
    In expectancy theory, ____ is the perceived relationship between performance and rewards.
    • A. 

      Valence

    • B. 

      Reciprocity

    • C. 

      Expectancy

    • D. 

      Instrumentality

    • E. 

      Synergy

  • 14. 
    ____ are the cause-and-effect relationships between the performance of specific behaviors and specific consequences.
    • A. 

      Reinforcement temporality effects

    • B. 

      Reinforcement contingencies

    • C. 

      Reinforcement schedules

    • D. 

      Consequences of reinforcement

    • E. 

      Reinforcement expectancies

  • 15. 
    Which of the following is NOT a type of reinforcement contingency?
    • A. 

      Negative reinforcement

    • B. 

      Punishment

    • C. 

      Extinction

    • D. 

      Overreward

    • E. 

      Positive reinforcement

  • 16. 
    Which of the following is also called avoidance learning?
    • A. 

      Positive reinforcement

    • B. 

      Negative reinforcement

    • C. 

      Punishment

    • D. 

      Extinction

    • E. 

      Intermittent reinforcement

  • 17. 
    A(n) ____ is the set of rules regarding reinforcement contingencies such as which behaviors will be reinforced, which consequences will follow those behaviors, and the schedule by which those consequences will be delivered.
    • A. 

      Contingency of reinforcement

    • B. 

      Instrumentality of reinforcement

    • C. 

      Schedule of reinforcement

    • D. 

      Expectancy of reinforcement

    • E. 

      PERT (Positive Examples through Reinforced Timing) plan

  • 18. 
    The number of people who play high-stakes poker is increasing as a result of a number of cable television shows featuring professional poker players vying for $100,000 pots. In terms of reinforcement theory, what kind of a reinforcement schedule motivates the behavior of these card players?
    • A. 

      Variable ratio

    • B. 

      Fixed ratio

    • C. 

      Continuous

    • D. 

      Intermittent

    • E. 

      Variable interval

  • 19. 
    In a(n) ____ reinforcement schedule, consequences follow a behavior only have a fixed time has elapsed.
    • A. 

      Fixed interval

    • B. 

      Variable interval

    • C. 

      Fixed ratio

    • D. 

      Variable ratio

    • E. 

      Intermittent interval

  • 20. 
    Logan Stein is the manager of an ad agency. Recently her employees have shown an unwillingness to work as a team. Stein has decided to use reinforcement to encourage more team cohesiveness. What advice can you giver her on how to motivate with reinforcement theory?
    • A. 

      Avoid intermittent reinforcement scheduling

    • B. 

      Administer punishment on an intermittent schedule

    • C. 

      Choose a complicated reinforcement schedule so the employees will be surprised when rewarded

    • D. 

      Don't reinforce the wrong behaviors

    • E. 

      Reinforcement theory will always produce the desired results

  • 21. 
    A ___ is a target, objective, or result.
    • A. 

      Vision

    • B. 

      Motivational drive

    • C. 

      Need

    • D. 

      Goal

    • E. 

      Mission

  • 22. 
    According to Don Vlcek, a former Domino's Pizza vice president, "To achieve results, you've got to properly define the goal--and that's not always easy. Vague goals are worthless. For instance, "Work harder!" isn't a goal that motivates anybody. But "increase productivity by 12 percent within three weeks"--that is a clear, useful goal." Vlcek is discussing ____.
    • A. 

      Performance feedback

    • B. 

      Goal congruity

    • C. 

      Goal specificity

    • D. 

      Goal difficulty

    • E. 

      Goal acceptance

  • 23. 
    For workers to truly accept organizational goals, the workers must ___.
    • A. 

      Respond to an autocratic management style

    • B. 

      Trust management

    • C. 

      Not require any more training in order to achieve the goal

    • D. 

      Operate outside the organizational communication channel

    • E. 

      Do none of these

  • 24. 
    ____ is the extent to which goals are detailed, exact, and unambiguous.
    • A. 

      Goal specificity

    • B. 

      Goal difficulty

    • C. 

      Goal acceptance

    • D. 

      Goal clarity

    • E. 

      Goal congruity

  • 25. 
    Effective managers define ___ as the process of influencing others to achieve group or organizational goals.
    • A. 

      Management

    • B. 

      Leadership

    • C. 

      Interpersonal influence

    • D. 

      Supervision

    • E. 

      Autonomy

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