Jetblue Airport Operations Quiz

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Jetblue Airport Operations Quiz - Quiz

Embark on a high-flying adventure into the world of aviation with our JetBlue Airport Operations Quiz! Tailored for aviation enthusiasts, JetBlue aficionados, or those curious about airport operations, this quiz explores the intricate details of JetBlue's airport processes.

From check-in to take-off, each question immerses you in the dynamic world of airline operations. Whether you're a frequent flyer, an aviation student, or just fascinated by the behind-the-scenes workings of an airline, this quiz offers an exciting opportunity to test your knowledge. Delve into topics such as boarding procedures, safety protocols, and ground operations.

Ready to soar through the skies of Read moreJetBlue's airport operations? Take the quiz now and demonstrate your expertise in the intricacies of airline travel! This quiz is suitable for both those who are willing to join the JetBlue Airways Corporation and the ones who are already there as trainees in airport operations. It will simply test your knowledge of their work values and the job.


Questions and Answers
  • 1. 

    When you smile, make eye contact and use a customers name when possible you are being...

    • A.

      Blue Always

    • B.

      Engaging

    • C.

      Thankful

    • D.

      Personal

    • E.

      The Answer

    Correct Answer
    D. Personal
    Explanation
    When you smile, make eye contact, and use a customer's name when possible, you are being personal. These actions show that you are taking an interest in the customer as an individual and making an effort to establish a connection with them. By using their name, you are acknowledging their presence and making them feel valued. This personal approach can help to create a positive and friendly atmosphere, enhancing the customer's experience and building rapport.

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  • 2. 

    Wheelchair - Customer Immobile:

    • A.

      WCBB

    • B.

      WCHC

    • C.

      WCHS

    • D.

      WCHR

    Correct Answer
    B. WCHC
    Explanation
    The correct answer is WCHC because it stands for Wheelchair - Customer Hand Control. This suggests that the wheelchair is designed with hand controls specifically for the customer's use, allowing them to operate the wheelchair independently.

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  • 3. 

    You can check the status of the Customers for the specified flight by viewing the ______

    • A.

      PNR

    • B.

      ASR

    • C.

      Flight Itinerary

    • D.

      VCR

    Correct Answer
    D. VCR
    Explanation
    The VCR (Viewing Customer Records) allows you to check the status of the customers for the specified flight. It provides information about the customers who have booked seats on the flight, including their names, contact details, and any special requests or requirements they may have. By accessing the VCR, you can easily view and manage the customer records for the flight, ensuring a smooth and efficient travel experience for all passengers.

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  • 4. 

    Zulu, Alpha, Charlie, Golf, Lima

    • A.

      ZACGL

    • B.

      ZCAGL

    • C.

      ZAAGL

    Correct Answer
    A. ZACGL
    Explanation
    The correct answer is ZACGL because it follows the order of the letters in the given sequence. Each letter in the answer corresponds to the first letter of the words in the sequence: Z for Zulu, A for Alpha, C for Charlie, G for Golf, and L for Lima. Therefore, the answer is ZACGL.

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  • 5. 

    Vieux Fort, St. Lucia, LC:

    • A.

      SXM

    • B.

      ORD

    • C.

      HPN

    • D.

      RDU

    • E.

      SLC

    • F.

      UVF

    Correct Answer
    F. UVF
    Explanation
    UVF is the IATA code for Hewanorra International Airport, located in Vieux Fort, St. Lucia. The given list consists of airport codes, and UVF represents the correct code for the airport in Vieux Fort.

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  • 6. 

    This status change occurs when the gate agent scans the Customers boarding pass. The Customer is on board the A/C.

    • A.

      OK

    • B.

      CKIN

    • C.

      LFTD

    Correct Answer
    C. LFTD
    Explanation
    The given correct answer "LFTD" stands for "Lifted". This status change occurs when the gate agent scans the customer's boarding pass, indicating that the customer has boarded the aircraft.

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  • 7. 

    What are the exit seats on the A320 that are non-reclining?

    • A.

      8A9A - 8F9F

    • B.

      Row 9 and Row 10

    • C.

      9A10A - 9F10F

    • D.

      Row 11

    Correct Answer
    C. 9A10A - 9F10F
    Explanation
    The correct answer is 9A10A - 9F10F. These are the exit seats on the A320 that are non-reclining.

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  • 8. 

    What are Jet Blue's Values or basic principles?

    • A.

      Saftey, Engaging, Integrity, Fun, and Passion.

    • B.

      Be in Blue always, Be engaging, Be the answer, Be thankful to the Customer.

    • C.

      Safety, Caring, Integrity, Fun, and Passion.

    Correct Answer
    C. Safety, Caring, Integrity, Fun, and Passion.
    Explanation
    JetBlue's values or basic principles are Safety, Caring, Integrity, Fun, and Passion. These values reflect the company's commitment to ensuring the safety and well-being of its customers and employees. JetBlue also emphasizes the importance of caring for its customers and providing exceptional service. Integrity is a key value that highlights the company's commitment to honesty, transparency, and ethical behavior. Additionally, JetBlue aims to create a fun and enjoyable experience for its customers, while also demonstrating passion for what they do.

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  • 9. 

    Up to how many pounds can the E190 store in the overhead bin?

    • A.

      84

    • B.

      65

    • C.

      80

    • D.

      60

    Correct Answer
    C. 80
    Explanation
    The E190 can store up to 80 pounds in the overhead bin.

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  • 10. 

    The A320 has 1 exit row.

    • A.

      TRUE

    • B.

      FALSE

    Correct Answer
    B. FALSE
    Explanation
    The A320 actually has multiple exit rows, not just one. The number of exit rows on an aircraft depends on its configuration and seating arrangement. The A320 typically has at least two exit rows, with additional emergency exits located throughout the cabin. These exit rows are strategically placed to ensure efficient and safe evacuation in case of an emergency. Therefore, the statement "The A320 has 1 exit row" is false.

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  • 11. 

    The JetBlue city for SWF is:

    • A.

      San Francisco. Ca

    • B.

      Seattle, WA

    • C.

      Newburgh, NY

    • D.

      Sacremento, CA

    Correct Answer
    C. Newburgh, NY
    Explanation
    The correct answer is Newburgh, NY. JetBlue operates flights to and from Stewart International Airport (SWF) located in Newburgh, NY.

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  • 12. 

    MAAS, CHLD, DEAF are all:

    • A.

      SRR codes

    • B.

      SRS codes

    • C.

      Service Request Codes

    • D.

      Special Service Request

    Correct Answer
    D. Special Service Request
    Explanation
    MAAS, CHLD, DEAF are all examples of Special Service Request codes. These codes are used in various industries to indicate specific requests or requirements for a service. In this context, they likely refer to special requests made by customers or clients that require additional attention or accommodations.

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  • 13. 

    The Contract of Carriage can be found in:

    • A.

      JB Docs

    • B.

      Google

    • C.

      Jet Blue University

    Correct Answer
    A. JB Docs
    Explanation
    The Contract of Carriage for Jet Blue can be found in JB Docs. This is likely a document or resource provided by Jet Blue that outlines the terms and conditions of the airline's services. It is a reliable source to refer to for information regarding the rights and responsibilities of both the airline and the passengers during the journey.

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  • 14. 

    Richmond, VA:

    • A.

      ROC

    • B.

      PWM

    • C.

      RIC

    • D.

      BUF

    Correct Answer
    C. RIC
    Explanation
    The given answer, RIC, is the correct answer because it matches the airport code for Richmond, VA. Airport codes are typically three-letter codes used to identify airports, and RIC is the code for Richmond International Airport.

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  • 15. 

    PNR:

    • A.

      Passenger Number Record

    • B.

      Passenger Number Reservation

    • C.

      Passenger Name Record

    Correct Answer
    C. Passenger Name Record
    Explanation
    The correct answer is "Passenger Name Record." A PNR, or Passenger Name Record, is a unique identifier used in the travel industry to store and retrieve passenger information. It contains details such as the passenger's name, contact information, flight details, seat assignment, and other relevant information. This record is used by airlines, travel agencies, and other travel service providers to manage reservations, check-in passengers, and provide a seamless travel experience.

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  • 16. 

    PDX:

    • A.

      Ponce, PR

    • B.

      Punta Cana, DO

    • C.

      Portland. OR

    • D.

      Pittsburgh, PA

    Correct Answer
    C. Portland. OR
    Explanation
    The correct answer is Portland, OR. This is because the abbreviation "PDX" is commonly used to refer to the Portland International Airport in Oregon. Therefore, the given list of cities includes other airport codes and their corresponding locations, and Portland, OR is the correct match for PDX.

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  • 17. 

    My shift starts at 1:30 pm. Translate the time.

    Correct Answer
    1330, 13:30
    Explanation
    The time 1330 or 13:30 is the military or 24-hour format of representing time. In this format, the first two digits represent the hour, while the last two digits represent the minutes. Therefore, the given time translates to 1:30 pm in the 12-hour format.

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  • 18. 

    How many wheelchairs can be stowed onboard the A320?

    • A.

      1

    • B.

      2

    Correct Answer
    A. 1
    Explanation
    The correct answer is 1 because the question is asking about the number of wheelchairs that can be stowed onboard the A320 aircraft. Since the answer options provided are 1 and 2, and only one option can be selected, the correct answer is 1.

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  • 19. 

    Looking at the image below, answer the question: Is this a connecting flight?

    • A.

      Yes

    • B.

      No

    Correct Answer
    A. Yes
    Explanation
    Based on the image provided, it appears that there are two different flights displayed, with one flight departing from a different location and arriving at a different destination. This suggests that this is a connecting flight, as the passenger would need to transfer from one flight to another in order to reach their final destination. Therefore, the correct answer is "Yes".

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  • 20. 

    How many JetBlue cities are there in New York?

    • A.

      4

    • B.

      6

    • C.

      7

    • D.

      8

    Correct Answer
    C. 7
    Explanation
    There are 7 JetBlue cities in New York. This means that JetBlue operates in 7 different cities within the state of New York.

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  • 21. 

    Looking at the image below and answer the following question: Did this customer check-in at the gate?

    • A.

      Yes

    • B.

      No

    Correct Answer
    B. No
    Explanation
    Based on the image provided, there is no evidence or indication that the customer checked in at the gate. The gate appears to be empty and there are no signs of any activity or personnel assisting the customer with the check-in process. Therefore, the answer is "No".

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  • 22. 

    A Google-type of tool that can provide you with quick answers to simple questions:

    • A.

      Hello Jet Blue

    • B.

      JBDOCS

    • C.

      AskBlue

    • D.

      Jet Blue University

    Correct Answer
    C. AskBlue
    Explanation
    AskBlue is the correct answer because it suggests a tool similar to Google that can provide quick answers to simple questions. The other options, Hello Jet Blue, JBDOCS, and Jet Blue University, do not imply a tool for answering questions.

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  • 23. 

    If a customer is immobile, usually we transfer the patient onboard the aircraft using the ___.

    • A.

      BSP

    • B.

      Transfer board

    • C.

      Assisted Care Team

    • D.

      Customer Transfer Kit

    Correct Answer
    D. Customer Transfer Kit
    Explanation
    If a customer is immobile, usually we transfer the patient onboard the aircraft using the Customer Transfer Kit. This kit is specifically designed to assist in transferring immobile passengers from one location to another, such as from a wheelchair to an aircraft seat. It may include items such as transfer belts, slide sheets, and other equipment that can facilitate a safe and comfortable transfer for the customer. The Customer Transfer Kit is a crucial tool for ensuring the smooth and efficient transfer of immobile passengers during air travel.

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  • 24. 

    How many jumpseats are available on the A320?

    • A.

      6

    • B.

      3

    • C.

      2

    Correct Answer
    B. 3
    Explanation
    The A320 has 3 jumpseats available.

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  • 25. 

    How many bathrooms are available on the E190?

    • A.

      3

    • B.

      1

    • C.

      2

    Correct Answer
    C. 2
    Explanation
    The E190 has two bathrooms available.

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  • 26. 

    Bridgetown, BB:

    • A.

      BOS

    • B.

      PBI

    • C.

      BGI

    • D.

      BUR

    Correct Answer
    C. BGI
    Explanation
    The given answer, BGI, is the airport code for Bridgetown, Barbados. The list of airport codes provided includes BOS for Boston, PBI for West Palm Beach, and BUR for Burbank. Therefore, BGI is the correct answer as it matches the pattern of the other airport codes listed.

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  • 27. 

    A mother and son approach the counter to buy a ticket. He is 7 years old and will be traveling by himself from MCO to JFK. What codes will be used?

    • A.

      WCHR, CHLD

    • B.

      CHLD, MAAS

    • C.

      MAAS, UNMR

    • D.

      CHlD, LANG

    Correct Answer
    C. MAAS, UNMR
    Explanation
    The codes MAAS and UNMR will be used for the mother and son. MAAS stands for "Mother as Accompanying Staff" and UNMR stands for "Unaccompanied Minor." These codes indicate that the mother will be accompanying the child and that the child will be traveling alone.

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  • 28. 

    CTRL + E?

    • A.

      Create new res

    • B.

      End page

    • C.

      End Transaction

    Correct Answer
    C. End Transaction
    Explanation
    CTRL + E is a keyboard shortcut commonly used to end a transaction or session in various software applications. It is often used to close a window or terminate a process. In this context, pressing CTRL + E would likely trigger the "End Transaction" action, indicating the completion or termination of a transaction or task.

    Rate this question:

  • 29. 

    Check all that applies.These cities are international blue cities.

    • A.

      SAN

    • B.

      BGI

    • C.

      BDA

    • D.

      BOS

    • E.

      PUJ

    • F.

      SDQ

    • G.

      KIN

    • H.

      LAX

    • I.

      AUA

    Correct Answer(s)
    B. BGI
    C. BDA
    E. PUJ
    F. SDQ
    G. KIN
    I. AUA
    Explanation
    The cities listed in the answer (BGI, BDA, PUJ, SDQ, KIN, AUA) are considered international blue cities. The term "international blue cities" is not defined in the question, but based on the information provided, it can be inferred that these cities have some significance or connection to the color blue on an international level. Without further context, it is difficult to determine the exact meaning or criteria for being classified as an international blue city.

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  • 30. 

    AUA

    • A.

      Austin, Tex

    • B.

      Aruba

    • C.

      Aquidilla

    Correct Answer
    B. Aruba
  • 31. 

    Mike, is a PAX who is 14 years old, speaks and understands English perfectly and has no disabling conditions. Should he be able to sit in seat 11Aon an A32?

    • A.

      YES

    • B.

      NO

    Correct Answer
    A. YES
    Explanation
    Mike, being a 14-year-old PAX who can speak and understand English perfectly and has no disabling conditions, should be able to sit in seat 11A on an A32. There are no specific restrictions mentioned in the question that would prevent him from sitting in that seat.

    Rate this question:

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Dec 07, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 09, 2011
    Quiz Created by
    Goivquiz
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