IT Technician AptITude Test! Hardest Trivia Questions Quiz

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| By Catherine Halcomb
Catherine Halcomb
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Quizzes Created: 1443 | Total Attempts: 6,713,877
| Attempts: 3,059 | Questions: 104
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1. A customer experiences a server crash. When you arrive, themanager is upset about this problem. What should you do in thisscenario?

Explanation

In this scenario, the customer is already upset about the server crash, so it is important to remain calm and composed. By staying calm, you can help alleviate the customer's frustration and focus on resolving the issue efficiently. Taking the customer out for a cup of coffee or avoiding them would not address the problem at hand and may further aggravate the customer. Referring the customer to your supervisor may not be necessary if you are capable of resolving the issue independently. Therefore, the best course of action is to stay calm and efficiently address the server crash.

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About This Quiz
IT Technician AptITude Test! Hardest Trivia Questions Quiz - Quiz

Challenge your skills as an IT technician with this aptitude test! Featuring questions on network issues, hardware components, and system troubleshooting, this quiz assesses crucial technical abilities and... see moreprepares you for real-world IT scenarios. see less

2. You need to replace and upgrade the memory card in asmartphone. Which type of memory does the smartphonemost likely use?

Explanation

The most likely type of memory that the smartphone would use is SD (Secure Digital) card. SD cards are commonly used in smartphones as they provide portable and expandable storage options. They are small in size, have large storage capacities, and are compatible with most smartphones. Other options like SSD (Solid State Drive) and USB flash drives are less likely to be used in smartphones due to their larger physical size and different form factors. CF (CompactFlash) cards are also not commonly used in smartphones.

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3. Setting an administrator password in the BIOS accomplisheswhich of the following?

Explanation

Setting an administrator password in the BIOS prevents a user from rearranging the boot order. This means that without the password, the user cannot change the sequence in which the computer's hardware and software components are loaded during the startup process. This can be an important security measure to ensure that unauthorized users cannot modify the boot order and potentially gain access to the system or compromise its integrity.

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4. Which of the following is the newest type of mouse connection?

Explanation

USB is the newest type of mouse connection. This is because USB (Universal Serial Bus) technology was introduced in the late 1990s and quickly became the standard for connecting various peripherals, including mice, to computers. USB offers faster data transfer rates, hot-swapping capabilities, and the ability to connect multiple devices at once. In contrast, serial, PS/2, and parallel connections were used in older computers and have been largely replaced by USB in modern systems.

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5. How should you apply spray cleaner to a monitor?

Explanation

When applying spray cleaner to a monitor, it is important to avoid spraying the cleaner directly on the screen. This can cause the cleaner to seep into the monitor and potentially damage the internal components. Instead, it is recommended to spray the cleaner onto a clean, lint-free cloth first. This allows you to control the amount of cleaner applied and ensures that it is evenly distributed across the screen when wiping it down.

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6. Which device can store a maximum of 1.44 MB on a removabledisk?

Explanation

A floppy drive is the correct answer because it is a device that can store a maximum of 1.44 MB on a removable disk. Floppy drives were commonly used in the past to store and transfer data, and the standard capacity for a floppy disk is 1.44 MB. CD-ROMs, ROM, and Compact Flash have different storage capacities and are not specifically designed to store 1.44 MB of data.

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7. How should you remain in the face of adversity?

Explanation

Remaining positive in the face of adversity means maintaining an optimistic and hopeful outlook despite challenges. It involves focusing on solutions rather than dwelling on problems, maintaining a positive attitude, and believing in one's ability to overcome obstacles. This mindset can help individuals stay motivated, find creative solutions, and persevere through difficult times.

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8. As you are servicing a manager's PC at your company, you runacross a list of names of employees who are supposedly aboutto be let go from the company. Some of these people are coworkers.What should you do?

Explanation

It is important to maintain confidentiality and professionalism in the workplace. Acting as if you never saw the list is the appropriate course of action as it respects the privacy and trust of the manager. Sharing the information with others or confronting the manager may lead to negative consequences and breach of trust. It is best to handle such sensitive information discreetly and follow the company's policies and procedures.

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9. What connector can have audio and video pass through it?

Explanation

HDMI (High-Definition Multimedia Interface) is the correct answer because it is a connector that can transmit both audio and video signals. It is commonly used in modern devices such as televisions, computers, and gaming consoles to provide high-quality audio and video output. HDMI cables are capable of carrying uncompressed digital data, making them ideal for transmitting high-definition content. VGA, RGB, and DVI connectors are not designed to carry audio signals, making HDMI the best option for audio and video pass-through.

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10. You need to expand the peripherals of a computer, but the systemdoesn't have enough ports. Which type of card should you install?

Explanation

If the system doesn't have enough ports to expand the peripherals of a computer, the best option would be to install a USB card. This card would provide additional USB ports, allowing the user to connect more devices to the computer. Modem, network adapter, and TV tuner cards serve different purposes and would not address the issue of insufficient ports.

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11. Moving your CPU's speed beyond its normal operating range iscalled _____________.

Explanation

Overclocking refers to the process of increasing the clock speed of a computer's central processing unit (CPU) beyond its normal operating range. This is typically done to achieve higher performance and faster processing speeds. By increasing the clock speed, the CPU can perform more calculations per second, resulting in improved overall system performance. However, overclocking can also lead to increased heat generation and potential instability if not done correctly or if the hardware is not capable of handling the higher speeds.

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12. Which of the following indicates that a printer is network-ready?

Explanation

An RJ45 jack indicates that a printer is network-ready because it is commonly used for Ethernet connections. This type of jack allows the printer to be connected directly to a network router or switch, enabling it to be shared among multiple computers or devices on the network. Unlike the other options listed, an RJ45 jack specifically supports network connectivity, making it the correct choice for indicating network readiness.

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13. Which of the following types of printers uses toner?

Explanation

Laser printers use toner to produce high-quality prints. Toner is a powder-like substance that is transferred onto the paper using an electrostatic charge. The toner particles are attracted to the charged areas on the paper, creating the image or text. This method results in sharp and precise prints, making laser printers popular for professional and business use. Impact printers, on the other hand, use a physical impact to transfer ink onto the paper, while inkjet printers use liquid ink sprayed onto the paper. Thermal printers use heat to transfer images onto the paper.

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14. Why would the display on a laptop get dimmer when the powersupply from the AC outlet is disconnected?

Explanation

When the power supply from the AC outlet is disconnected, the laptop switches to battery power. In order to conserve battery life, power management settings on the laptop may automatically adjust the display brightness to a lower level. This helps to reduce power consumption and extend the battery runtime. Therefore, the display on a laptop may get dimmer when disconnected from the AC outlet due to the power management settings.

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15. What does a yellow exclamation point next to a device in theDevice Manager indicate?

Explanation

A yellow exclamation point next to a device in the Device Manager indicates that a driver is not properly installed for this device. This means that the device is not functioning correctly or may not work at all. The exclamation point serves as a warning sign that there is an issue with the driver installation, and it needs to be resolved in order for the device to work properly.

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16. Which tool would you use to test a 24-pin ATX 12v powerconnector?

Explanation

A multimeter is the correct tool to test a 24-pin ATX 12v power connector. A multimeter is a versatile device that can measure voltage, current, and resistance. By using the multimeter's probes, one can check if the power connector is supplying the correct voltage and if there are any abnormalities or faults in the connection. This tool allows for accurate and efficient testing of the power connector's functionality.

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17. Which of the following cable types is not affected by EMI butrequires specialized tools to install?

Explanation

Fiber optic cable is not affected by electromagnetic interference (EMI) due to its unique construction of using light signals to transmit data. Unlike other cable types, fiber optic cables do not conduct electricity and are therefore immune to EMI. However, fiber optic cables require specialized tools to install because they are delicate and sensitive to bending or twisting, requiring careful handling and precise terminations.

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18. Which of the following connectors is used for musical equipment?

Explanation

MIDI (Musical Instrument Digital Interface) is the correct answer because it is a standard protocol that allows electronic musical instruments, computers, and other devices to communicate and synchronize with each other. It is widely used in the music industry to connect instruments, such as keyboards, synthesizers, and drum machines, to computers and other MIDI-compatible devices for recording, editing, and playing back music. HDMI, DVI, and DisplayPort, on the other hand, are connectors primarily used for video and audio transmission in home theater systems and computer monitors.

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19. How many pins would you see in a high-quality printhead on a dotmatrix printer?

Explanation

A high-quality printhead on a dot matrix printer typically consists of a grid of pins that strike an ink ribbon against the paper to create characters or images. The number of pins in a printhead determines the resolution and print quality. In this case, the correct answer is 24, indicating that the printhead has 24 pins.

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20. While you are working on a computer at a customer's home, thecustomer informs you that he needs to leave for about 10 minutesand that his 8-year-old son can help you with anything if you needit. What should you do?

Explanation

The correct answer is to tell the customer that an adult must be home while you work. This is the most appropriate response because it ensures the safety of both the child and the technician. Leaving a child alone with a stranger, even for a short period of time, is not advisable. It is the responsibility of the customer to provide a safe and supervised environment while the technician is working.

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21. A client brings in a printer that is giving a paper-feed error. Whatis the most likely cause?

Explanation

The most likely cause of a paper-feed error in a printer is the pickup rollers. Pickup rollers are responsible for grabbing the paper from the paper tray and feeding it into the printer. If these rollers are worn out or dirty, they may not be able to properly grip the paper, resulting in a paper-feed error.

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22. Which of the following is a unique characteristic of a dual-coreprocessor versus a single-core processor?

Explanation

A dual-core processor is characterized by having two cores, which are essentially two separate processing units, on the same physical chip. Each core has its own cache, which is a small amount of very fast memory that is used to store frequently accessed data. This allows the dual-core processor to handle multiple tasks simultaneously and efficiently, as each core can work independently and access its own cache without needing to communicate with the other core. This is a unique feature compared to a single-core processor, which only has one processing unit and cache.

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23. Which of the following statements is correct concerning IPv6addresses?

Explanation

IPv6 addresses represent addressing using 128 bits. IPv6 is the next generation of internet protocol and was developed to replace IPv4. IPv6 addresses are much larger than IPv4 addresses, which use 32 bits. The larger address space of IPv6 allows for more unique addresses to be assigned, which is necessary due to the increasing number of devices connected to the internet. IPv6 addresses can be used with IPv4 through mechanisms such as IPv6 over IPv4 tunneling. The statement that IPv6 addresses cannot be used with IPv4 is incorrect. The other statements about router support and fiber-optic connections are not mentioned and cannot be determined from the given information.

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24. Which of the following best describes a hub?

Explanation

A hub is a networking device that broadcasts data to all network devices connected to it. Unlike switches or routers, which can determine the best route to transmit data or inspect traffic and accept or decline transmission, a hub simply forwards incoming data to all devices connected to it, regardless of the intended recipient. This means that all devices connected to the hub will receive the broadcasted data, which can lead to network congestion and reduced efficiency.

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25. What is the maximum distance at which a Class 2 Bluetoothdevice can receive signals from a Bluetooth access point?

Explanation

A Class 2 Bluetooth device can receive signals from a Bluetooth access point at a maximum distance of 10 meters. This is because Class 2 Bluetooth devices have a typical range of up to 10 meters or 33 feet. Beyond this range, the signal strength may weaken, leading to a loss of connection or degraded performance.

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26. Which of the following form factors does a VGA connector complywith?

Explanation

A VGA connector complies with the 15-pin D shell form factor. This form factor refers to the physical shape and size of the connector, which in the case of VGA, consists of a 15-pin configuration arranged in a D-shaped shell. This connector is commonly used for video output on computers and other devices, allowing for the transmission of analog video signals.

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27. Type question here. Example: Practice makes you _____

Explanation

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28. Which port is typically known as a serial port?

Explanation

COM1 is typically known as a serial port. Serial ports are commonly used to connect devices such as modems, printers, and mice to a computer. COM1 is the default name for the first serial port on a computer, and it is often used for communication with external devices. DVI, LPT1, and SCSI are not typically associated with serial ports.

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29. You are required to rip the contents of a CD to a compressed fileformat that can be read easily on PCs, Linux computers, or Macs.Which format should you select?

Explanation

The MP3 format should be selected because it is a widely supported and compatible audio file format that can be easily read on PCs, Linux computers, and Macs. AAC, WMA, and MOV formats may have limited compatibility with certain devices or operating systems, making MP3 the best choice for ensuring the ripped contents can be accessed on various platforms.

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30. On a laptop, which of the following would most likely be apointing device?

Explanation

A touchpad is most likely to be the pointing device on a laptop. It is a built-in input device that allows users to control the cursor by moving their fingers across a touch-sensitive surface. Unlike a serial mouse, PS/2 mouse, or USB mouse, which are external devices that need to be connected to the laptop, the touchpad is integrated into the laptop's design, making it the most common and convenient pointing device for laptop users.

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31. You just turned off a printer to maintenance it. What should yoube careful of when removing the fuser?

Explanation

When removing the fuser from a printer, it is important to be careful of the fuser being hot. The fuser is the component responsible for melting and bonding the toner onto the paper during the printing process. It can reach high temperatures and may cause burns if touched immediately after use. Therefore, it is crucial to allow the fuser to cool down before attempting to remove it to avoid any potential injuries.

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32. What is the most important piece of information needed toconnect to a specific wireless network?

Explanation

The most important piece of information needed to connect to a specific wireless network is the SSID (Service Set Identifier). The SSID is a unique name assigned to a wireless network, and it is used to identify and connect to the desired network. Without knowing the correct SSID, it would be impossible to connect to the specific wireless network. The channel, MAC address, and administrator password are also important for network configuration and security, but they are not the primary information required for connecting to a specific network.

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33. Type question here. Example: Practice makes you _____

Explanation

not-available-via-ai

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34. Which type of cable would you use to connect a laptop directly toa PC?

Explanation

A Cat 5e crossover cable is used to directly connect a laptop to a PC. This type of cable is specifically designed to allow communication between two devices without the need for a network switch or hub. The crossover cable is wired in a way that allows the transmit and receive signals to be swapped, enabling the laptop and PC to communicate directly with each other.

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35. Which function is performed by the external power supply of alaptop?

Explanation

The external power supply of a laptop is responsible for converting the AC power from the wall outlet to DC power, which is the type of power used by the laptop. This conversion is necessary because the laptop's internal components and battery operate on DC power. Therefore, the external power supply ensures that the laptop receives the correct type of power for its operation.

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36. Beep codes are generated by which of the following?

Explanation

Beep codes are generated by the POST (Power-On Self-Test) process. POST is a diagnostic testing sequence that a computer's BIOS (Basic Input/Output System) performs during the boot-up process to ensure that the hardware components are functioning properly. If any issues are detected, the BIOS will generate a series of beeps to indicate the specific problem. Therefore, the correct answer is POST.

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37. A computer you are working on has a lot of dust inside it. Howshould you clean this?

Explanation

Using compressed air to remove dust is the most appropriate method for cleaning a computer with a lot of dust inside. Disassembling the power supply can be dangerous and should only be done by professionals. Using a vacuum can create static electricity and damage the sensitive components of the computer. Surface dust cleaning solution is not effective for removing dust from inside the computer. Compressed air, on the other hand, is safe and effective for blowing away the dust without causing any damage.

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38. Which of the following best describes the differences between aswitch and a router?

Explanation

A switch is used to connect devices on the same network so that they can communicate with each other. It creates a network by interconnecting devices within the same network. On the other hand, a router is used to interconnect one or more networks. It routes data packets between different networks, allowing communication between devices on different networks. Therefore, the given answer accurately describes the main differences between a switch and a router.

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39. Which type of RAM has a peak transfer of 12,800 MB/s?

Explanation

DDR3-1600 RAM has a peak transfer of 12,800 MB/s. DDR3 refers to the third generation of DDR (Double Data Rate) RAM, which is faster and more efficient than its predecessors. The number 1600 indicates the data transfer rate in megahertz (MHz), meaning that this type of RAM can transfer data at a rate of 1600 million cycles per second. Since each cycle transfers two pieces of data, the effective data transfer rate is 1600 MHz x 2 = 3200 MHz. To convert this to megabytes per second (MB/s), we multiply by 8 (since there are 8 bits in a byte), resulting in a peak transfer rate of 12,800 MB/s.

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40. What operating CPU temperature is typical?

Explanation

The typical operating CPU temperature is 60° Celsius. This is because CPUs generate heat while processing data, and it is essential to keep them within a safe temperature range to prevent damage. 60° Celsius is a common temperature range for CPUs under normal operating conditions.

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41. One way to provide preventive maintenance to a hard drive is todo what?

Explanation

Providing airflow around the hard drive helps prevent overheating, which can lead to damage or failure of the drive. Overheating can cause the components inside the drive to expand and contract, leading to mechanical failure or data corruption. By keeping an area of airflow around the drive, the heat generated by the drive can dissipate more effectively, reducing the risk of overheating and prolonging the lifespan of the hard drive.

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42. Which of the following storage technologies is used by traditionalhard disk drives?

Explanation

Traditional hard disk drives use magnetic storage technology. This technology involves the use of magnetic fields to store and retrieve data. The hard disk drive consists of one or more magnetic disks, also known as platters, that are coated with a magnetic material. The data is stored on these platters in the form of magnetic charges. The read/write heads of the hard disk drive interact with these charges to read and write data. This magnetic storage technology has been widely used in traditional hard disk drives for many years.

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43. If a lot of data is flowing through a network card, what should theactivity light look like?

Explanation

When a lot of data is flowing through a network card, the activity light should be rapidly and erratically flashing. This indicates that the network card is actively transmitting and receiving data packets. The rapid flashing signifies the high volume of data being transferred, while the erratic pattern indicates the varying nature of the data traffic.

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44. Which tool should always be used when working on the inside ofthe computer?

Explanation

An antistatic strap should always be used when working on the inside of a computer to prevent static electricity from damaging the sensitive electronic components. Static electricity can build up on the body and can discharge through the components, causing irreversible damage. The antistatic strap helps to ground the person working on the computer, preventing any static electricity from being transferred to the components. This ensures the safety of the components and helps to avoid any potential damage during the repair or maintenance process.

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45. What are advantages of using the Dynamic Host ConfigurationProtocol (DHCP)? (Select the two best answers.)

Explanation

Using DHCP allows for the central management of IP addresses, making it easier to assign and track addresses within a network. Additionally, DHCP enables computers to automatically obtain new addressing when they are moved to a different network segment, eliminating the need for manual reconfiguration.

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46. Which of the following controls the connection between the CPUand the PCIe x16 expansion slot?

Explanation

The Northbridge controls the connection between the CPU and the PCIe x16 expansion slot. The Northbridge is a chip on the motherboard that acts as a bridge between the CPU and other components such as the memory and the PCIe slots. It is responsible for managing the data transfer between the CPU and the PCIe x16 expansion slot, allowing the CPU to communicate with devices connected to that slot, such as graphics cards.

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47. You just upgraded the CPU. Which of the following can make yourcomputer shut down automatically after a few minutes? (Selectthe best answer.)

Explanation

When a CPU overheats, it can trigger the computer's built-in safety mechanism to shut down automatically. This is done to prevent any damage to the CPU or other components due to excessive heat. Therefore, if the computer shuts down after a few minutes of upgrading the CPU, it is likely that the CPU has overheated.

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48. Where is the memory controller located in a Core 2 Duo system?

Explanation

The memory controller in a Core 2 Duo system is located within the chipset. The chipset is responsible for managing the communication between the CPU and other components, including the memory. Therefore, the memory controller is integrated within the chipset itself, allowing for efficient and direct control over the memory operations.

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49. Which of the following tools can protect you in the case of asurge?

Explanation

An antistatic strap is a tool that can protect you in the case of a surge. Surges in electrical systems can cause a buildup of static electricity, which can be dangerous if not properly discharged. An antistatic strap is designed to safely ground any static electricity that may accumulate on your body, preventing potential damage to sensitive electronic components and reducing the risk of electrical shock. It is an essential tool for anyone working with electronic equipment in order to maintain a safe and static-free environment.

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50. Which of the following is a typical speed of a SATA hard drive?

Explanation

The correct answer is 7200 RPM. RPM stands for revolutions per minute and it refers to the rotational speed of a hard drive. SATA hard drives typically have a speed of 7200 RPM, although there are also variations such as 5400 RPM or 10,000 RPM. The higher the RPM, the faster the hard drive can read and write data.

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51. Although not used as often as a Phillips screwdriver, this tool issometimes used to remove screws from the outside of a computercase or from within a laptop.

Explanation

A Torx wrench is sometimes used to remove screws from the outside of a computer case or from within a laptop. Although it is not as commonly used as a Phillips screwdriver, the Torx wrench is designed specifically for Torx screws, which have a star-shaped recess in the head. This tool allows for a secure grip and precise turning, making it ideal for removing screws from electronic devices like computer cases and laptops.

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52. Which of the following is not a configuration that can be made inthe BIOS?

Explanation

The BIOS (Basic Input/Output System) is responsible for controlling the hardware and initializing the computer system. It provides various configuration options for the user. Out of the given options, "Install drivers" is not a configuration that can be made in the BIOS. Installing drivers is typically done in the operating system, not in the BIOS. The BIOS primarily deals with settings related to the system's boot sequence, temperature thresholds, overclocking, and intrusion detection.

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53. Which of the following is a valid IPv4 address for a network host?

Explanation

The given answer, 172.17.58.254, is a valid IPv4 address for a network host. It falls within the range of valid IPv4 addresses (0.0.0.0 to 255.255.255.255) and follows the standard format of four numbers separated by periods. Each number in the address can range from 0 to 255, making 172.17.58.254 a valid IPv4 address.

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54. Which of the following is an example of a broadband connection?

Explanation

Cable Internet is an example of a broadband connection because it uses coaxial cables to transmit data at high speeds. It provides a wide bandwidth, allowing for faster and more reliable internet access compared to dial-up or DSL connections. Cable Internet is commonly used in households and businesses to support activities such as streaming, online gaming, and large file downloads.

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55. What is the main advantage of selecting a 64-bit operating systemover a 32-bit operating system?

Explanation

The main advantage of selecting a 64-bit operating system over a 32-bit operating system is the ability to access more than 4 GB of RAM. A 32-bit operating system can only support up to 4 GB of RAM, while a 64-bit operating system can support much larger amounts of RAM, allowing for better performance and the ability to run memory-intensive applications. This is particularly beneficial for users who require a large amount of memory for tasks such as video editing, gaming, or running virtual machines.

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56. Which of the following is the default port for HTTPS?

Explanation

Port 443 is the correct answer because it is the default port for HTTPS (Hypertext Transfer Protocol Secure). HTTPS is the secure version of HTTP, which is used for secure communication over a computer network. Port 443 is specifically designated for HTTPS traffic, allowing for encrypted and secure communication between a client and a server.

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57. Which bus slot provides the highest video performance?

Explanation

PCIe (Peripheral Component Interconnect Express) provides the highest video performance among the given options. PCIe is a high-speed serial bus standard that offers faster data transfer rates and greater bandwidth compared to other bus slots like PCI, SCSI, and AGP. It is commonly used for graphics cards and other high-performance devices, providing improved video performance for tasks such as gaming, video editing, and graphic design.

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58. What is the PC equivalent of FireWire?

Explanation

IEEE 1394 is the PC equivalent of FireWire. FireWire is a high-speed serial bus interface primarily used for connecting audio and video devices to computers. IEEE 1394 is the technical standard that defines the FireWire interface, specifying the physical and electrical characteristics of the connection. USB (Universal Serial Bus) is a different type of interface commonly used for connecting peripherals to computers, while IEEE 1284 and ISA are not related to FireWire or its PC equivalent.

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59. On which type of computer is RAM the most important?

Explanation

RAM is the most important on a virtualization workstation because virtualization involves running multiple virtual machines simultaneously, which requires a significant amount of memory. RAM is responsible for storing data and instructions that the processor needs to access quickly. In a virtualization environment, each virtual machine requires its own dedicated amount of RAM, so having sufficient RAM is crucial to ensure smooth and efficient operation of multiple virtual machines.

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60. Which of the following devices is the least likely to be replaced ona laptop?

Explanation

The CPU (Central Processing Unit) is the main component responsible for executing instructions and performing calculations in a laptop. It is a vital part of the computer's functionality and is not typically replaced unless it becomes faulty or outdated. On the other hand, RAM (Random Access Memory) can be upgraded or replaced to improve performance, PC Cards can be added or removed to expand functionality, and keyboards can be replaced if damaged. Therefore, the CPU is the least likely to be replaced on a laptop.

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61. A customer reports that an optical drive in a PC is no longerresponding. What question should you ask first?

Explanation

The question "What has changed since the optical drive worked properly?" is the most appropriate to ask first because it helps identify any potential causes or factors that may have led to the issue. By understanding any recent changes or modifications made to the system, it can help narrow down the troubleshooting process and determine if there is a specific action or event that may have caused the optical drive to stop responding. This question focuses on gathering relevant information to effectively diagnose and resolve the problem.

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62. What is the recommended method for handling an empty tonercartridge?

Explanation

The recommended method for handling an empty toner cartridge is to recycle it. Recycling helps to reduce waste and conserve resources by reusing the materials in the cartridge to create new products. This is a more environmentally friendly option compared to throwing it away or incinerating it, which can contribute to pollution and waste. Refilling the cartridge may be an option in some cases, but recycling is generally the preferred method for proper disposal.

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63. Which device limits network broadcasts, segments IP addressranges, and interconnects different physical media?

Explanation

A router is a device that limits network broadcasts, segments IP address ranges, and interconnects different physical media. It is responsible for directing network traffic between different networks or subnets, ensuring that data packets are delivered to their intended destinations efficiently. Routers use routing tables to determine the best path for forwarding data packets based on IP addresses. Unlike switches, routers operate at the network layer of the OSI model and can connect networks using different protocols and media types. Therefore, a router is the correct answer for this question.

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64. Which of the following traits and port numbers are associatedwith POP3?

Explanation

POP3 (Post Office Protocol version 3) is a protocol used for receiving email from a remote server to a local email client. It operates on port 110, which means that it receives inbound e-mail on this port. The other options are incorrect because POP3 does not receive or send e-mail on port 25, which is the port used for SMTP (Simple Mail Transfer Protocol) for sending outbound e-mail. Therefore, the correct answer is that POP3 receives inbound e-mail on port 110.

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65. 80mm and 120mm are common sizes for what type of PCcomponent?

Explanation

80mm and 120mm are common sizes for case fans. Case fans are components that are used to cool down the computer's internal components by circulating air within the computer case. These fans come in various sizes, and 80mm and 120mm are two of the most commonly used sizes. They are designed to fit in different areas of the computer case and provide efficient cooling for the components such as the CPU, GPU, and memory modules.

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66. Which of the following IP addresses would a technician see if acomputer is connected to a multifunction network device and isattempting to obtain an IP address automatically but is notreceiving an IP address from the DHCP server?

Explanation

If a computer is connected to a multifunction network device and is attempting to obtain an IP address automatically but is not receiving one from the DHCP server, it will most likely receive an IP address in the range of 169.254.0.0 to 169.254.255.255. This range is reserved for Automatic Private IP Addressing (APIPA), which is used when a device is unable to obtain an IP address from a DHCP server. The IP address 169.254.10.10 falls within this range and would be the IP address that the technician would see in this scenario.

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67. What maximum data transfer rate is IEEE 1394b capable of?

Explanation

IEEE 1394b is capable of a maximum data transfer rate of 800 Mbps. This is a high-speed serial bus standard that is commonly used for connecting devices such as computers, digital cameras, and external hard drives. With a transfer rate of 800 Mbps, it allows for fast and efficient data transfer between these devices, making it suitable for applications that require high-speed data transfer, such as video editing or transferring large files.

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68. A co-worker is traveling to Europe and is bringing her computer.She asks you what safety concerns there might be. What shouldyou tell her?

Explanation

When traveling to Europe with a computer, it is important to check the voltage selector on the power supply. Different countries have different voltage standards, and using the wrong voltage can damage the computer. By checking the voltage selector, the co-worker can ensure that the computer is set to the correct voltage for the country she is visiting, thus preventing any potential safety concerns.

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69. After a blackout, the power comes back on, causing a surge tooccur on all the computers and equipment in the office. Yourco-worker's laptop display doesn't come on. However, if you lookclosely at the display, you can see that Windows is running, butvery dimly. What could be the cause of this problem?

Explanation

The inverter is responsible for providing power to the laptop's display. If it has been shorted out, it means that there is a problem with the inverter circuitry, causing it to not function properly. As a result, the display is not receiving the necessary power to fully illuminate, resulting in a very dim display.

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70. Which technology has the fastest data transfer rate?

Explanation

802.11n has the fastest data transfer rate among the given options. This is because 802.11n is a newer and more advanced version of the Wi-Fi standard compared to 802.11a, 802.11b, and 802.11g. It offers higher data transfer speeds, improved range, and better overall performance. 802.11n uses multiple antennas and advanced encoding techniques, such as MIMO (Multiple Input Multiple Output), to achieve faster speeds. It can support data transfer rates of up to 600 Mbps, making it the fastest option listed.

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71. Of the following, which IP address is private?

Explanation

The IP address 172.31.1.1 is a private IP address because it falls within the range of private IP addresses defined by the Internet Assigned Numbers Authority (IANA). Private IP addresses are used for internal networks and are not routable on the internet. The other three IP addresses mentioned in the question are public IP addresses, which are assigned to devices that are directly connected to the internet.

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72. You are asked to fix a problem with a customer's domaincontroller that is outside the scope of your knowledge. Whataction should you take?

Explanation

When faced with a problem outside of your knowledge or expertise, it is important to be honest and transparent with the customer. Assuring them that the problem will be fixed soon or attempting to learn on the job may lead to further complications and delays. Instead, the best course of action is to help the customer find the appropriate channels to fix the problem. This could involve directing them to a specialist or higher-level technician who has the necessary expertise to resolve the issue effectively.

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73. In order to perform a network installation of Windows, whichof the following must be supported by the computer's networkinterface card?

Explanation

To perform a network installation of Windows, the computer's network interface card must support PXE (Preboot Execution Environment). PXE allows the computer to boot from a network server, enabling the installation of an operating system over the network rather than from a physical media such as a DVD or USB drive. This feature is commonly used in enterprise environments where large-scale deployments and remote installations are required.

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74. What wireless networking standard operates at 5 GHz only?

Explanation

802.11a is the correct answer because it is a wireless networking standard that operates at the 5 GHz frequency band. It was one of the earliest Wi-Fi standards and offers faster data transfer rates compared to 802.11b and 802.11g, which operate at the 2.4 GHz frequency band. 802.11n is a more recent standard that can operate at both 2.4 GHz and 5 GHz frequencies, providing better range and improved performance.

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75. Select the ones you like

Explanation

The given question asks the respondent to select the options they like. The correct answer is Option1, which means that the respondent likes Option1 out of the given options.

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76. What is the total number of devices that can be daisy-chained toan IEEE 1394 port?

Explanation

The correct answer is 63. The IEEE 1394 port, also known as FireWire, allows for daisy-chaining devices. Each device in the chain requires a unique identifier, known as a node ID. In the case of IEEE 1394, the node ID is a 6-bit value, allowing for a total of 63 unique IDs (2^6 - 1). Therefore, the maximum number of devices that can be daisy-chained to an IEEE 1394 port is 63.

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77. What is the local loopback IPv6 address?

Explanation

The local loopback IPv6 address is represented by ::1. This address is used to test network connectivity on a local machine without involving any external network. It is commonly referred to as the "localhost" address and is used for communication within the same device.

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78. Which of the following can send data the farthest?

Explanation

Single-mode fiber can send data the farthest compared to the other options. This is because single-mode fiber uses a smaller core size and allows for a single light signal to travel directly down the center of the fiber without bouncing off the walls. This reduces signal loss and allows for longer distances to be covered without the need for signal regeneration. In contrast, multi-mode fiber, STP, and coaxial cables have larger core sizes or different transmission methods, which limit their transmission distance capabilities.

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79. Which of the following should you use to clean a monitor's screenif you are not sure how to do so?

Explanation

Water is the best option to clean a monitor's screen if you are unsure how to do so. Isopropyl alcohol and mild detergent can be too harsh and may damage the screen. Boric acid is not suitable for cleaning monitors. Water is a safe and effective choice that can remove dust and dirt without causing any harm. However, it is important to use a soft, lint-free cloth and avoid excessive moisture to prevent any potential damage.

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80. In which of the following slots would you place an 8x video card?

Explanation

An 8x video card would be placed in the AGP slot. AGP (Accelerated Graphics Port) is a type of expansion slot specifically designed for graphics cards. It provides a faster and more efficient connection between the graphics card and the motherboard, allowing for better performance in graphics-intensive applications. PCI (Peripheral Component Interconnect) and PCIe (Peripheral Component Interconnect Express) are also types of expansion slots, but they are not specifically designed for graphics cards. AMR (Audio Modem Riser) is a slot used for audio and modem cards, not video cards.

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81. In current motherboards, which memory bus width can beaccomplished by using the dual channel technology?

Explanation

Dual channel technology allows for the simultaneous transfer of data between the memory and the processor, effectively doubling the memory bus width. Since the question asks for the memory bus width that can be accomplished using dual channel technology, the correct answer is 128-bit.

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82. What is an LCD display's contrast ratio defined as?

Explanation

The contrast ratio of an LCD display is defined as the difference between the darkest and lightest outputs. It measures the range of colors and shades that the display can produce, with a higher contrast ratio indicating a more vibrant and dynamic image. This is important for ensuring clarity and detail in both dark and bright areas of the screen, resulting in a better overall viewing experience.

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83. Your organization relies heavily on its server farm for resourcesand is less reliant on the client computers. Which type of clientcomputer does the organization most likely use?

Explanation

The organization most likely uses thin clients because they rely heavily on their server farm for resources. Thin clients are devices that depend on a central server for processing power, storage, and applications, making them ideal for organizations with server-centric infrastructures. These clients are lightweight and do not require high specifications, as most of the computing is done on the server side. This allows for easier management, lower costs, and increased security as data and applications are stored centrally.

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84. While you explain a technical concept to a customer, what is thebest action for you to take?

Explanation

The best action to take while explaining a technical concept to a customer is to sit next to them. This allows for better communication and engagement with the customer. Sitting next to the customer creates a more personal and comfortable environment, enabling a better understanding of the technical concept being explained. It also allows the customer to ask questions more easily and provides an opportunity for the customer to observe and learn through practical demonstrations.

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85. You need to install a printer that can be used to print payrollchecks on paper forms that have a carbon backing. Which printertechnology should you select?

Explanation

The correct answer is Impact. Impact printers use a mechanical mechanism to strike an inked ribbon against the paper, creating an impression. This technology is ideal for printing on paper forms with carbon backing, as it ensures that the carbon copy is legible and accurate. Laser printers, inkjet printers, and thermal printers do not have the capability to create carbon copies, making them unsuitable for this specific printing requirement.

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86. You are setting up a SOHO network with DSL. Which of thefollowing devices should you place on the phone line so thatthe line can be shared with a phone and the DSL modem?

Explanation

A line filter is the correct answer because it is used to eliminate noise and interference on the phone line. By placing a line filter on the phone line, you can ensure that the line is clear for both the phone and the DSL modem to function properly. This allows for the sharing of the line between the two devices without any disruptions in signal quality.

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87. If your "bandwidth" is 1000 Mbps, how many bits are yousending/receiving? (Select the two best answers.)

Explanation

The correct answers are "1,000,000,000 bits per second" and "1 gigabit per second". These answers are correct because 1 gigabit per second is equivalent to 1,000,000,000 bits per second. Since the given bandwidth is 1000 Mbps (megabits per second), it means that 1000 Mbps is equal to 1 Gbps (gigabits per second). Therefore, both of these answers accurately represent the number of bits being sent or received at the given bandwidth.

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88. You and a co-worker are running network cables above the dropceiling. The co-worker accidentally touches a live AC power lineand is thrown off the ladder and onto the ground. He is dazed andcan't stand. He is no longer near the AC power line. What shouldyou do first?

Explanation

The first thing you should do in this situation is to call 911. The co-worker has been thrown off the ladder and is unable to stand, indicating that they may have sustained serious injuries. It is important to get medical help as soon as possible to ensure their well-being.

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89. Which of the following capabilities enables a printer to storemultiple documents?

Explanation

A buffer is a temporary storage area that allows a printer to store multiple documents before printing them. This enables the printer to continue receiving new print jobs while it is still processing and printing previous ones. The buffer helps to improve the efficiency and speed of the printing process by reducing the waiting time between print jobs.

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90. Type question here. Example: Practice makes you _____

Explanation

not-available-via-ai

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91. Ray wants to install a new internal SATA hard drive in his computer.Which types of cables should he connect to the drive? (Selectthe two best answers.)

Explanation

Ray should connect a 7-pin data cable and a 15-pin power cable to the new internal SATA hard drive. The 7-pin data cable is used to transfer data between the hard drive and the computer, while the 15-pin power cable provides power to the hard drive. The 40-pin data cable is typically used for IDE drives, and the 4-pin power cable is used for older types of drives like PATA drives.

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92. Which type of printer uses a print head, ribbon, and tractor feed?

Explanation

An impact printer uses a print head, ribbon, and tractor feed. Unlike other types of printers, an impact printer creates characters by striking an inked ribbon against the paper using a print head. The print head contains a series of pins or hammers that hit the ribbon, transferring ink onto the paper and forming the desired characters. The tractor feed mechanism is used to move the paper through the printer, ensuring precise alignment and preventing paper jams. Therefore, the correct answer is Impact.

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93. What is a possible symptom of a failing CPU?

Explanation

A possible symptom of a failing CPU is when it is operating beyond the recommended voltage range. This can cause instability and potential damage to the CPU, leading to various issues such as system crashes, random reboots, or even complete failure to boot. Monitoring the CPU voltage and ensuring it stays within the recommended range is important for maintaining the health and performance of the CPU.

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94. When it comes to computer case form factors, which of thefollowing provides the most room for effective cooling?

Explanation

BTX provides the most room for effective cooling compared to the other form factors mentioned. BTX (Balanced Technology Extended) is a form factor designed to improve airflow and cooling efficiency by rearranging the components and positioning the CPU near the front of the case. This allows for better heat dissipation and reduces hot spots within the case. ATX, ITX, and microATX form factors do not prioritize cooling as much as BTX does, making BTX the correct answer.

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95. When working on a computer, which of the following should youdisconnect to prevent electrical shock? (Select the two bestanswers.)

Explanation

When working on a computer, it is important to disconnect the telephone cord and power cord to prevent electrical shock. The telephone cord carries electrical signals and can pose a risk if not disconnected. Similarly, the power cord supplies electricity to the computer and can cause electrical shock if not disconnected. Disconnecting these two cords ensures that there is no electrical current flowing through the computer, reducing the risk of electrical shock.

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96. What are the respective functions of the two corona wires in alaser printer? (Select the two best answers.)

Explanation

The two corona wires in a laser printer have different functions. The first corona wire is responsible for conditioning the drum to be written to. This means that it prepares the drum by applying a uniform charge across its surface, allowing it to receive the laser beam and create an image. The second corona wire is responsible for transferring toner from the drum to the paper. After the drum has been written to, the toner is attracted to the charged areas on the drum and is then transferred onto the paper by the second corona wire.

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97. Which of the following tools could a person use to test an ACoutlet? (Select the two best answers.)

Explanation

A person could use a multimeter to test an AC outlet by measuring the voltage, current, and resistance. A receptacle tester can also be used to test an AC outlet by detecting any wiring faults or improper grounding. Both of these tools are commonly used for testing electrical outlets and can help identify any issues with the outlet's functionality or safety.

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98. Which password is used in the BIOS (CMOS) to prevent end usersfrom accessing the BIOS contents?

Explanation

The correct answer is Supervisor. In the BIOS (CMOS), the Supervisor password is used to prevent end users from accessing the BIOS contents. This password provides higher level access and control over the BIOS settings and configurations, allowing only authorized individuals to make changes to the system. The Supervisor password is typically set by the system administrator or the computer manufacturer to ensure the security and integrity of the BIOS.

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99. Which type of cable has only two twisted pairs?

Explanation

A POTS line, also known as a Plain Old Telephone Service line, is a type of cable that only has two twisted pairs. This type of cable is commonly used for traditional telephone services and does not require additional pairs for data transmission. Therefore, the correct answer is POTS line.

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100. A group of users in ABC Corp. needs to back up several gigabytesof data daily. Which of the following is the best media for thisscenario?

Explanation

DLT (Digital Linear Tape) is the best media for backing up several gigabytes of data daily. DLT tapes have a high storage capacity and fast transfer rates, making them ideal for large data backups. DVDs and dual-layer DVDs have limited storage capacity and may not be sufficient for backing up several gigabytes of data daily. External USB hard drives also have limited storage capacity and may not be as reliable or durable as DLT tapes for long-term data storage.

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101. How can you reduce the chance of ESD? (Select the three bestanswers.)

Explanation

Using an antistatic strap and an antistatic mat helps to reduce the chance of ESD by providing a path for the static electricity to safely discharge. This prevents the buildup of static electricity on the person or the work surface, reducing the risk of ESD. Raising the humidity also helps to reduce ESD because it increases the moisture content in the air, which can help dissipate static charges.

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102. You want to upgrade memory in your computer. Which of the followingis user-replaceable memory in a PC?

Explanation

SRAM stands for Static Random Access Memory, which is a type of computer memory that is user-replaceable in a PC. Unlike DRAM (Dynamic Random Access Memory) which requires constant refreshing, SRAM retains data as long as power is supplied to it, making it a suitable option for user-replacement. CMOS (Complementary Metal-Oxide-Semiconductor), BIOS (Basic Input/Output System), and ROM (Read-Only Memory) are not typically user-replaceable memory components in a PC.

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103. You are working on a very old printer, and it starts to smoke.What should you do?

Explanation

In this scenario, the correct answer is to call maintenance. While turning off the printer and unplugging it may be necessary steps to prevent further damage, calling maintenance is the most appropriate action to take in order to address the issue at hand. Maintenance professionals are trained to handle such situations and can assess the printer for any potential hazards or repairs that need to be done. Calling 911 is not necessary unless there is a significant risk of fire or injury. Telling the printer it is bad to smoke is not a practical solution as it is an inanimate object incapable of understanding or responding.

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104. Which of the following power connections might be used by harddrives? (Select the two best answers.)

Explanation

Hard drives typically use two types of power connections: Molex and 15-pin SATA power connectors. The Molex connector is a standard power connector that has been used for many years in computer systems. The 15-pin SATA power connector is a newer type of power connector that is specifically designed for SATA devices, including hard drives. The 8-pin and 7-pin connectors mentioned in the options are not commonly used for hard drives, making them incorrect answers. The Berg connector is also not typically used for hard drives, making it an incorrect answer as well.

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