Vivint Internet Basic Training! Trivia Quiz

The given phone number, 855-898-8692, is the number that is used to call in and onboard a customer.

The best deal that can be obtained for a 50 mbps with vivint's current promotional price is $34.99 for the first 6 months.

The upfront commission on a 50 Mbps package with the first month collected is $150.

The statement is false because Vivint Internet does not offer 100 Mbps in El Paso.

Vivint internet requires Line of Sight. This means that in order to receive a stable internet connection from Vivint, there should be a clear and unobstructed line of sight between the user's location and the wireless transmission tower. This is because Vivint uses wireless technology to provide internet services, and any physical obstacles such as buildings, trees, or mountains can interfere with the signal. Therefore, it is important for users to ensure that there is a direct line of sight between their location and the transmission tower to ensure optimal internet connectivity.

Based on the given options, the cost of a 50 mbps package with a router is $59.99.

A customer gets 1 TB of storage space to use on their Space Monkey.

A customer who qualifies for the Security Bundle discount receives a discount of $10.00 off their internet bill.

Space Monkey can be added for $10.00 a month.

False. The statement is incorrect because Vivint Voice does not include free calls to Mexico.

The statement suggests that if a customer already had a Vivint security system before the arrival of the person, they can still avail the Security Bundle discount. However, the correct answer is False, indicating that this statement is incorrect. This means that even if the customer had a Vivint security system before, they cannot get the Security Bundle discount.

If you have 10 months left on your contract and you want to cancel Vivint Internet, the cost to cancel would be $100. This is calculated by multiplying the total months left on the contract (10) by your monthly rate.

The upfront commission on a 50 Mbps package with the first month waived is $100.

The statement "Vivint guarantees 50 mbps" is false. This means that Vivint does not guarantee a speed of 50 mbps.

The third install on a hub is worth one point towards your backend levels.

The seventh install on a hub is worth 3 points towards your backend levels.

The eleventh install on a hub is worth 5 points towards your backend levels.

The fifteenth install on a hub is worth 5 points towards your backend levels.

If the 3rd, 4th, and 5th customers are installed on a hub, then a total of 3 customers are installed. Each customer installation earns 1 point, so installing the 3rd, 4th, and 5th customers will earn a total of 3 points.

This statement is false because if a customer wants the cheapest monthly payment, setting them up on a $34.99 promo and then telling them to lower their package to 25 Mbps after six months may not necessarily result in the cheapest payment. There could be other packages or promotions available that offer a lower monthly payment right from the start.

The upfront commission on a 25 Mbps package with the first month waived is $50.

If a rep maxes out the internet pay scale, it means that they have reached the highest level of pay for their sales. Therefore, each of their sales is worth $250.

The upfront commission on a 25 Mbps package with the first month collected is $100.

To make more than $150 in an account, you would need at least 150 points.

Customers cannot change their package at any time by calling customer care. This statement is false because changing a package usually involves a contract or agreement, and it may not be possible to make changes outside of specific timeframes or conditions. Customers may need to wait until their current contract expires or fulfill certain requirements before they can change their package.

Vivint Voice can be added for $19 a month.

It is not a trial. It is a 3 day right of recision. Do not pitch trial.