Vivint Internet Basic Training! Trivia Quiz

27 Questions | Total Attempts: 30

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Vivint Internet Basic Training! Trivia Quiz

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Questions and Answers
  • 1. 
    Vivint Internet offers 100 Mbps in El Paso?
    • A. 

      True

    • B. 

      False

  • 2. 
    What is the phone number that you use to call in and onboard a customer? (Format example: 555-555-5555)
  • 3. 
    Vivint offers a 3-day trial.
    • A. 

      True

    • B. 

      False

  • 4. 
    Vivint internet requires Line of Sight.
    • A. 

      True

    • B. 

      False

  • 5. 
    Vivint guarantees 50 mbps.
    • A. 

      True

    • B. 

      False

  • 6. 
    A customer can change their package at any time by calling customer care.
    • A. 

      True

    • B. 

      False

  • 7. 
    How much does it cost to cancel Vivint Internet if I no longer need the service and I have 10 months left?
    • A. 

      No charge

    • B. 

      $25

    • C. 

      $50

    • D. 

      $60

    • E. 

      $70

    • F. 

      $80

    • G. 

      $90

    • H. 

      $100

    • I. 

      $150

    • J. 

      $200

    • K. 

      $240

    • L. 

      Total months left on contract multiplied by my monthly rate

  • 8. 
    How much does a 50 mbps package cost with router?
    • A. 

      $34.99

    • B. 

      $39.99

    • C. 

      $44.99

    • D. 

      $49.99

    • E. 

      $54.99

    • F. 

      $59.99

  • 9. 
    With vivint's current promotional price, what is the best deal that I can get on a 50 mbps?
    • A. 

      $34.99 for your first 6 months

    • B. 

      $34.99 for your first year

    • C. 

      $34.99 for life

    • D. 

      $39.99 for your first six months

    • E. 

      $39.99 for your first year

    • F. 

      39.99 for life

  • 10. 
    If a customer wants the cheapest monthly payment, you should set them up on a $34.99 promo and then tell them to lower their package to 25 Mbps after their first six months.
    • A. 

      True

    • B. 

      False

  • 11. 
    Vivint Voice includes free calls to Mexico.
    • A. 

      True

    • B. 

      False

  • 12. 
    How much storage space does a customer get to use on their Space Monkey?
    • A. 

      100 GB

    • B. 

      250 GB

    • C. 

      500 GB

    • D. 

      750GB

    • E. 

      1 TB

    • F. 

      2 TB

    • G. 

      4 TB

  • 13. 
    What is the upfront commission on a 50 Mbps package with the first month collected?
    • A. 

      $50

    • B. 

      $75

    • C. 

      $100

    • D. 

      $130

    • E. 

      $150

    • F. 

      $175

    • G. 

      $200

  • 14. 
    What is the upfront commission on a 50 Mbps package with the first month waived?
    • A. 

      $50

    • B. 

      $75

    • C. 

      $100

    • D. 

      $130

    • E. 

      $150

    • F. 

      $175

    • G. 

      $200

  • 15. 
    What is the upfront commission on a 25 Mbps package with the first month collected?
    • A. 

      $50

    • B. 

      $75

    • C. 

      $100

    • D. 

      $130

    • E. 

      $150

    • F. 

      $175

    • G. 

      $200

  • 16. 
    What is the upfront commission on a 25 Mbps package with the first month waived?
    • A. 

      $50

    • B. 

      $75

    • C. 

      $100

    • D. 

      $130

    • E. 

      $150

    • F. 

      $175

    • G. 

      $200

  • 17. 
    The third install on a hub is worth how many points towards your backend levels?
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

    • F. 

      6

    • G. 

      7

    • H. 

      8

    • I. 

      9

    • J. 

      10

    • K. 

      11

    • L. 

      12

  • 18. 
    The seventh install on a hub is worth how many points towards your backend levels?
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

    • F. 

      6

    • G. 

      7

    • H. 

      8

    • I. 

      9

    • J. 

      10

    • K. 

      11

    • L. 

      12

  • 19. 
    The eleventh install on a hub is worth how many points towards your backend levels?
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

    • F. 

      6

    • G. 

      7

    • H. 

      8

    • I. 

      9

    • J. 

      10

    • K. 

      11

    • L. 

      12

  • 20. 
    The fifteenth install on a hub is worth how many points towards your backend levels?
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

    • F. 

      6

    • G. 

      7

    • H. 

      8

    • I. 

      9

    • J. 

      10

    • K. 

      11

    • L. 

      12

  • 21. 
    If I install the 3rd, 4th, and 5th customers on a hub, how many points did I earn?
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

    • F. 

      6

    • G. 

      7

    • H. 

      8

    • I. 

      9

    • J. 

      10

    • K. 

      11

    • L. 

      12

  • 22. 
    Vivint Voice can be added for 
    • A. 

      $4.99 a month

    • B. 

      $5 a month

    • C. 

      9.99 a month

    • D. 

      $10 a month

    • E. 

      $14 a month

    • F. 

      $14.99 a month

    • G. 

      $15 a month

    • H. 

      $19 a month

    • I. 

      19.99 a month

    • J. 

      $20 a month

  • 23. 
    If the customer had a Vivint security system before you arrived, they can still get the Security Bundle discount.
    • A. 

      True

    • B. 

      False

  • 24. 
    A customer that qualifies for the Security Bundle discount, gets how big of a discount off their internet bill?
    • A. 

      $5

    • B. 

      $7.50

    • C. 

      $10.00

    • D. 

      $12.50

    • E. 

      $15.00

  • 25. 
    Space Monkey can be added for
    • A. 

      $5 a month

    • B. 

      $7.50 a month

    • C. 

      $10.00 a month

    • D. 

      $12.50 a month

    • E. 

      $15.00 a month

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