IB Business And Management Business Organisation & Environment: 1.4 Stakeholders
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- 1.Suppliers are external stakeholders.
- A.
True
- B.
False
- 2.Suppliers are internal stakeholders.
- A.
True
- B.
False
- 3.Customers are external stakeholders.
- A.
True
- B.
False
- 4.Customers are internal stakeholders.
- A.
True
- B.
False
- 5.Special interest groups are external stakeholders.
- A.
True
- B.
False
- 6.Special interest groups are internal stakeholders.
- A.
True
- B.
False
- 7.The local community are external stakeholders.
- A.
True
- B.
False
- 8.The local community are internal stakeholders.
- A.
True
- B.
False
- 9.Competitors are external stakeholders.
- A.
True
- B.
False
- 10.Competitors are internal stakeholders.
- A.
True
- B.
False
- 11.The government is an external stakeholder.
- A.
True
- B.
False
- 12.The government is an internal stakeholder.
- A.
True
- B.
False
- 13.Employees are internal stakeholders in an organisation.
- A.
True
- B.
False
- 14.Employees are external stakeholders in an organisation.
- A.
True
- B.
False
- 15.Shareholders are internal stakeholders in an organisation.
- A.
True
- B.
False
- 16.Shareholders are external stakeholders in an organisation.
- A.
True
- B.
False
- 17.Managers are internal stakeholders in an organisation.
- A.
True
- B.
False
- 18.Managers are external stakeholders in an organisation.
- A.
True
- B.
False
- 19.Directors are internal stakeholders in an organisation.
- A.
True
- B.
False
- 20.Directors are external stakeholders in an organisation.
- A.
True
- B.
False
- 21.Shareholders are stakeholders in an organisation.
- A.
True
- B.
False
- 22.Stakeholders are shareholders in an organisation.
- A.
True
- B.
False
- 23.Stakeholders are
- A.
People who can influence the behaviour of businesses
- B.
Individuals, groups or organisations that are affected by the behaviour of business
- C.
All those parties directly working for an organisation and are affected by its actions
- D.
The people or organisations that own shares in the business
- 24.Which of the following stakeholder groups is classified as an external stakeholder?
- A.
Owners or shareholders
- B.
Employees
- C.
Executive directors
- D.
Creditors
- 25.Which of the following stakeholders is least likley to be an external stakeholder?
- A.
General public
- B.
Government
- C.
Trade unions
- D.
Competitors
- 26.A business might want to become involved in community projects even though there are not necessarily any direct financial gains from doing so. Which option below does not provide a reason for doing this?
- A.
The subsequent press coverage it might attract
- B.
To enhance the image of the business
- C.
To boost staff morale and motivation
- D.
For staff professional development
- 27.What is the primary role of a trade union?
- A.
Push for higher wages for staff
- B.
Represent members in disciplinary and grievance matters
- C.
Uphold the welfare of its members
- D.
Negotiate contracts with employers for its members
- 28.An organisation of individuals who unite to further their common interest is known as a
- A.
Labour union
- B.
Trade organisation
- C.
Pressure group
- D.
Campaigning group
- 29.Lobbying groups would not typically support
- A.
The protection of animals
- B.
Treatment of workers
- C.
Deforestation
- D.
Anti-smoking
- 30.Which of the following is least likely to be an objective of pressure groups?
- A.
Influence business and consumer behaviour
- B.
Change government policy
- C.
Change opinions of the general public
- D.
Change government macroeconomic objectives
- 31.Which of the following is a special interest group?
- A.
Employees
- B.
Directors
- C.
Local community
- D.
Suppliers
- 32.Internal stakeholders include
- A.
Stockholders
- B.
Creditors
- C.
Debtors
- D.
Competitors
- 33.External stakeholders include
- A.
Customers
- B.
Shareholders
- C.
Employees
- D.
Directors
- 34.Stakeholders, such as customers and employees, of a socially responsible firm may want the business to donate money to charity. Shareholders of the same firm may not necessarily agree witht his since it comes from their potential dividends. This is an example of
- A.
Compliance costs
- B.
Shareholder compliance
- C.
Shareholder conflict
- D.
Stakeholder divergence
- 35.Special interest groups can affect business decision-making in all the following ways except
- A.
Public protests
- B.
Lobbying
- C.
Loitering
- D.
Stakeholder divergence
- 36.How do pressure groups primarily strive to achieve their aims?
- A.
By raising as much publicity and awareness of their cause as possible
- B.
By lobbying the government for changes in the law
- C.
By organising mass demonstrations to win public support
- D.
By getting the workforce to take industrial action
- 37.Which statement below does not apply to shareholders of a business?
- A.
They are the owners of limited companies
- B.
They have an interest in the operations and survival of the business
- C.
They are all internal stakeholders
- D.
They receive dividends each year based on the number of shares they hold
- 38.Which of the following is not an internal stakeholder of the Industrial and Commercial Bank of China (ICBC)?
- A.
The management
- B.
The shareholders
- C.
The Chinese government
- D.
The hourly-waged staff at ICBC
- 39.Stakeholder group X has the folowing interests: financial benefits, job security, working environment and continuous professional and development needs. Which stakeholder group is least likely to be X?
- A.
The management
- B.
Directors
- C.
Employees
- D.
Entrepreneurs
- 40.Boycotting is often used by pressure groups to
- A.
Push governments to introduce legislation desired by the pressure group
- B.
Create adverse publicity for a business by advocating customers avoid the business
- C.
Prevent employees from being able to attend work
- D.
Taking a business to court for its socially undesirable behaviour
- 41.What arises because an organisation cannot meet the needs of all its stakeholders at the same time?
- A.
Conflict
- B.
Miscommunication
- C.
Mismanagement
- D.
Lobbying
- 42.Anti-piracy advertising against the illegal downloading of music and movies would be an example of a campaign promoted by
- A.
Trade unions
- B.
Industry trade groups
- C.
Local communities
- D.
Pressure groups
- 43._____________ : People or groups of people who can be affected by, and therefore have an interest in, any action by an organisation
- 44._____________: The view that businesses and their managers have responsibilities to a wide range of groups, not just shareholders
- 45.___________________: These stakeholders do not form part of the organisation but have a direct interest or involvement in the actions of the organisation. Examples include customers, suppliers and the government
- 46._________________: These stakeholders are members of the organisation; i.e. the employees, the shareholders (who own the business), managers and directors of a business
- 47._______________: The people who own shares in a private or public limited company; i.e. they are the part owners of a company
- 48._________________ are stakeholders, but stakeholders are not necessarily _______________.
- 49.Shareholders are ____________, but shareholders are not necessarily _____________.
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