Npss DECA Tryouts 2010-2011 Grade 9 Test

50 Questions | Total Attempts: 92

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High School Quizzes & Trivia

Grade 9 North Park Deca Writtens Tryouts


Questions and Answers
  • 1. 
    1.     What information should a technical equipment manufacturer's employees avoid sharing with their coworkers?  
    • A. 

      Inventory policy

    • B. 

      Promotional ideas

    • C. 

      Current salary

    • D. 

      Operating hours

  • 2. 
    1.     A disadvantage of a general partnership as a form of business ownership is that its owners have
    • A. 

      Unlimited liability.

    • B. 

      Lower profits

    • C. 

      Less productivity.

    • D. 

      Difficulty getting started.

  • 3. 
    1.     Which of the following is a function of an operating budget:
    • A. 

      To record financial data

    • B. 

      To control expenditures

    • C. 

      To monitor accounting

    • D. 

      To regulate inflation

  • 4. 
    1.     One of the main reasons salespeople try to provide quality customer service is to develop __________ with customers.
    • A. 

      Substitute-selling strategies

    • B. 

      Long-term relationships

    • C. 

      Follow-up techniques

    • D. 

      Problem-solving methods

  • 5. 
    1.     Determine whether the following statement is true or false: Distribution can affect the success of a technical company's products.
    • A. 

      True, products must be at the right place at the right time.

    • B. 

      True, effective distribution decreases capital investment.

    • C. 

      False, distribution is only one small part of marketing.

    • D. 

      False, quality products will succeed regardless of distribution.

  • 6. 
    1.     One way that employees can provide efficient, quick service to customers is by being
    • A. 

      Organized.

    • B. 

      Forceful.

    • C. 

      Detached.

    • D. 

      Aggressive.

  • 7. 
    1.     Because the economy was experiencing a rapid inflation rate and consumer spending fell, the NOP Appliance Manufacturing Company had to
    • A. 

      Hire temporary employees.

    • B. 

      Increase its inputs.

    • C. 

      Reduce its outputs.

    • D. 

      Purchase new equipment.

  • 8. 
    1.     The clientele of a business refers to its
    • A. 

      Preferred vendors.

    • B. 

      Creditors.

    • C. 

      Repeat customers.

    • D. 

      Distribution channels.

  • 9. 
    1.     A high-definition television manufacturer that says it tries harder because its products are not number one is using product positioning to
    • A. 

      Compete

    • B. 

      Organize

    • C. 

      Upgrade

    • D. 

      Motivate

  • 10. 
    1.     A frequently prepared and used statistical report that shows earnings, expenses, and profit or loss is the
    • A. 

      Inventory report.

    • B. 

      Balance sheet.

    • C. 

      Income statement.

    • D. 

      Six-month plan

  • 11. 
    1.     In order to focus on important activities, what should employees do once they have identified their job-related objectives?
    • A. 

      Put them in writing.

    • B. 

      Tell their associates.

    • C. 

      Send them to managers.

    • D. 

      Ask for assistance.

  • 12. 
    1.     Introducing a brand on the Internet can be difficult because
    • A. 

      There are strict brand regulations on the Internet.

    • B. 

      There are fewer brand cues, and customers are less loyal.

    • C. 

      Most people do not visit sites other than their favorites

    • D. 

      Internet customers generally don't have much disposable income.

  • 13. 
     1.     A business might use an advertising database to
    • A. 

      Create new advertising materials.

    • B. 

      Create interactive, online services and promotions.

    • C. 

      Catalog the specifications of products

    • D. 

      Maintain employee records.

  • 14. 
    1.     Production is often called a conversion process because it
    • A. 

      Makes inputs from outputs.

    • B. 

      Creates product utility.

    • C. 

      Changes failure to success.

    • D. 

      Turns resources into products.

  • 15. 
    1.     Determine whether the following statement is true or false: Businesses engage in marketing-information management only to assist in the development of new products and the identification of new customers.
    • A. 

      True, research is too costly to conduct on products that have already been introduced.

    • B. 

      False, marketing-information management is only used for advertising purposes.

    • C. 

      True, additional research is not needed when a product or company is successful.

    • D. 

      False, it also helps companies keep track of current products and markets.

  • 16. 
    1.     A company has promised that it will meet any competitor's advertised price. This kind of guarantee will benefit the business by
    • A. 

      Giving the business a customer-oriented focus.

    • B. 

      Increasing profits for the business

    • C. 

      Reducing consumers' anxiety about purchases.

    • D. 

      Providing feedback from customers.

  • 17. 
    1.     Why do technical salespeople follow a route plan when calling on customers?
    • A. 

      To eliminate the risk of unexpected travel delays and expenses

    • B. 

      To call on the maximum number of customers with the least amount of travel time

    • C. 

      To increase travel time when calling on established customers and prospects

    • D. 

      To reduce the need for telephone follow-up with customers

  • 18. 
    1.     The sales practice of reciprocity usually is considered illegal when it
    • A. 

      Eliminates competition.

    • B. 

      Involves entertaining customers.

    • C. 

      Rewards salespeople

    • D. 

      Misuses company goods

  • 19. 
    1.     Why is it important for an electronics store chain to coordinate distribution with its promotional activities?
    • A. 

      To offer products at extremely low prices

    • B. 

      To spend money on warehousing surplus products

    • C. 

      To make sure that products are available on time

    • D. 

      To select the most efficient transportation form

  • 20. 
    1.     To train a customer service representative for the XYZ Telecommunications Company's telemarketing department, the best method would be __________training.
    • A. 

      Apprenticeship

    • B. 

      laboratory

    • C. 

      Supervisory

    • D. 

      On-the-job

  • 21. 
    1.     Which of the following is not a priority for a manager who wants to achieve quality:
    • A. 

      Setting the standard of performance

    • B. 

      Backing up the standard with time and money

    • C. 

      Taking charge of quality assurance

    • D. 

      Delegating quality assurance

  • 22. 
    1.     Jim Nasium, marketing director, is designing the marketing strategy for a new line of laptop computers. Jim believes that providing a five-year warranty will increase sales. Jim is making a __________ decision in the marketing mix.
    • A. 

      Price

    • B. 

      Product

    • C. 

      Place

    • D. 

      Promotion

  • 23. 
    1.     When developing persuasive business letters, it is most important for the writers to think about the readers'
    • A. 

      Decision-making styles.

    • B. 

      Personal images.

    • C. 

      Possible objections.

    • D. 

      Nonverbal cues.

  • 24. 
    1.     If a wholesaler objects to a supplier's policies restricting trade or competition, it is illegal for the supplier to __________ with the wholesaler.
    • A. 

      Comply

    • B. 

      Refuse to deal

    • C. 

      Communicate

    • D. 

      Do business

  • 25. 
    Finding out why people in a community spend money on a given product is an example of
    • A. 

      Interviewing.

    • B. 

      Quantitative research

    • C. 

      Qualitative research.

    • D. 

      Gathering demographic information

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