Prices And Topping Up

15 Questions | Total Attempts: 8897

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Prices And Topping Up

Before you start make sure that you've taken the Intro Quiz, otherwise we can't give you your rewards for completing this quiz. Anyway relax and have fun, it'll only take about 10 minutes. This is a third Bronze quiz. Put the name you want on your certificate in the Name box and put your giffgaff member name in the other one, otherwise we won't know who took it. Good luck.


Questions and Answers
  • 1. 
    How much does it cost to access the giffgaff top up page (https://giffgaff.com/buy) if you do not have a goodybag?
    • A. 

      Nothing

    • B. 

      20p for the first 20mb and then 20p per mb

    • C. 

      2p per mb

  • 2. 
    Which parts of the giffgaff site can you access without it using up any of your internet allowance?
    • A. 

      The top up pages

    • B. 

      The community

    • C. 

      Any part of the site

  • 3. 
    What is a member's recommended plan?
    • A. 

      A personalised plan based off a member's usage for using giffgaff in the cheapest way

    • B. 

      Our sister company garrgaff's name for their seafaring voyage plans

  • 4. 
    If a member asks the following question, what have they probably done? "I've topped up £15, but I haven't received my minutes, internet or texts"
    • A. 

      They have probably just topped up with credit and so they need to be told how to buy a goodybag from credit

    • B. 

      They have bought the wrong goodybag

  • 5. 
    How often do you have to buy credit or a goodybag to have free giffgaff to giffgaff calls and texts?
    • A. 

      Once every 3 months

    • B. 

      Once every 6 months

    • C. 

      You must have an active goodybag

    • D. 

      Once, all you need is an active account

  • 6. 
    How long does a free giffgaff to giffgaff call last for?
    • A. 

      60 minutes

    • B. 

      As long as the call lasts

    • C. 

      3.1415 minutes

  • 7. 
    How long are you charged for if a call to a non giffgaff member lasts 12 seconds?
    • A. 

      For 12 seconds (2p)

    • B. 

      For 1 minute (10p)

  • 8. 
    How long are you charged for if a call to a non giffgaff member lasts 90 seconds?
    • A. 

      For two minutes (20p)

    • B. 

      For 1 minute and 30 seconds (15p)

  • 9. 
    What does "roaming" mean?
    • A. 

      Calling from the UK to a foreign country

    • B. 

      Using the giffgaff service from another country

  • 10. 
    If you have a £10 goodybag, but have used all of your internet allowance, how much will it cost you in credit to continue using your internet?
    • A. 

      20p per day

    • B. 

      2p per megabyte

    • C. 

      20p per megabyte

  • 11. 
    If you have no goodybag, how much will it cost you to use 12 megabytes of internet in one day?
    • A. 

      20p

    • B. 

      12p

    • C. 

      24p

  • 12. 
    Which of these methods will not allow a member to find their recommended plan in the middle of the month?
    • A. 

      Use smoke signals and we'll get back to them

    • B. 

      Text the word "plan" to 43430

    • C. 

      Text the word "plan" to 43431

  • 13. 
    How do you buy a goodybag by using credit?
    • A. 

      Just top up the amount that the goodybag is worth and you'll be given the bundle in addition to your credit

    • B. 

      Put a goodybag in your basket as if you were buying one normally and select "exchange airtime credit" when prompted to

    • C. 

      Raise a case with an agent and they will do it for you

  • 14. 
    Which of these would never cause your internet to be blocked?
    • A. 

      Exceeding 1 gigabyte per hour of usage

    • B. 

      Tethering your phone while on a £18 goodybag

    • C. 

      Downloading things on your phone specifically to then transfer to your computer

    • D. 

      Using your £18 goodybag in your iPad

  • 15. 
    You have a £18 goodybag and use your phone to download 1.5 gigabytes of music and films to your phone within an hour so that you can watch and listen to them on the train later. Do you risk having your internet barred by giffgaff?
    • A. 

      Yes

    • B. 

      No

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