General Skills Final Exam - Summer 2018

35 Questions | Total Attempts: 209

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General Skills Final Exam - Summer 2018

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Questions and Answers
  • 1. 
    One of the following is a listening objective
    • A. 

      Good communication

    • B. 

      Showing interest and respect for others

    • C. 

      Giving constructive feedback

    • D. 

      All of the above

  • 2. 
    One of the following does not interfere listening:
    • A. 

      Planning

    • B. 

      Rehearsal

    • C. 

      Evaluation

    • D. 

      None of the above

  • 3. 
    Listening is a passive process rather than an active physiological one .this statement is:
    • A. 

      True

    • B. 

      False

  • 4. 
    Open posture, comfortable eye contact , leaning forward .. are called :
    • A. 

      Attending skills

    • B. 

      Attending failures

    • C. 

      Listening strategies

    • D. 

      None of the above

  • 5. 
    Have you completed your report yet ? this is an example of:
    • A. 

      Open question

    • B. 

      Closed question

    • C. 

      Report question

  • 6. 
    A: I like pasta and pizza B: !oh  so you like Italian food? !!Do you have  a special favorite taste? Question ! is ………. And question !! is …………..:
    • A. 

      Clarifying/reflective

    • B. 

      Reflective / reflective

    • C. 

      Reflective/clarifying

    • D. 

      Both are yes or no question

  • 7. 
    …………question is used to get attention :
    • A. 

      Direct

    • B. 

      Reflecting

    • C. 

      Closed

    • D. 

      Open

  • 8. 
    You are a lazy person. The problem with this feedback is:
    • A. 

      It’s said in public rather than in private

    • B. 

      It’s about the person rather than a behavior

    • C. 

      It’s not about a specific issue

    • D. 

      No problem with this feedback

  • 9. 
    The enemy of good communication is:
    • A. 

      Assumption

    • B. 

      Bad conversation

    • C. 

      Bad listening

  • 10. 
    ……….shows that we are treating people as an individuals:
    • A. 

      Asking them personal questions

    • B. 

      Having a conversation with them

    • C. 

      Addressing them by their first name

    • D. 

      None of the above

  • 11. 
    If you are sending a CV via e-mail which of the following components should be changed
    • A. 

      Introduction

    • B. 

      Salutation

    • C. 

      Typed name

    • D. 

      Complimentary close

  • 12. 
    You should ask your campus career center before going for a Professional employment agency
    • A. 

      True

    • B. 

      False

  • 13. 
    Which of the following is the most important strategy to use for finding a job?
    • A. 

      The Internet

    • B. 

      Newspapers

    • C. 

      Professional employment agencies

    • D. 

      Networking

  • 14. 
    You need to prepare your resume at least .……….. before your graduation
    • A. 

      6 months

    • B. 

      4 months

    • C. 

      3 months

    • D. 

      Few weeks

  • 15. 
    A CV should be:
    • A. 

      2-4 pages

    • B. 

      10-12 pages

    • C. 

      1-2 pages

    • D. 

      Half a page

  • 16. 
     Your resume needs to show you have a sense of proportion and document design?
    • A. 

      True

    • B. 

      False

  • 17. 
    Demonstrating that you have the ability to process information and to summarize is considered:
    • A. 

      Conciseness

    • B. 

      Careful organization

    • C. 

      Attractiveness

    • D. 

      Accuracy

  • 18. 
    In a resume you should use the "I" pronoun?
    • A. 

      True

    • B. 

      False

  • 19. 
    Which of the following should be excluded from a resume?
    • A. 

      Salary

    • B. 

      Hobbies

    • C. 

      Travel restrictions

    • D. 

      All of the above

  • 20. 
    If you have lots of work experience, list it first, and if you are a recent graduate short on job experience, list education first
    • A. 

      True

    • B. 

      False

  • 21. 
    Solving problems involve various skills. Which particular skills are needed will differ depending on
    • A. 

      The problem

    • B. 

      Your role in organization

    • C. 

      Your cleverness

    • D. 

      A+B

  • 22. 
    When you actively engage yourself in problem solving you should first identify the specific problem and never remove the wrong solution
    • A. 

      True

    • B. 

      False

  • 23. 
    Lateral thinking is referred to as
    • A. 

      Using your inspiration and imagination to solve problems

    • B. 

      Discarding the obvious

    • C. 

      Throwing away preconceptions

    • D. 

      All of the above

  • 24. 
    One of the following is not considered a barrier to problem solving
    • A. 

      Failure to recognize the problem

    • B. 

      Making hasty choices

    • C. 

      Failure to recognize all the consequences

    • D. 

      Failure to good conversation

  • 25. 
    The purpose of brain storming is to produce as many possible options as possible with evaluating them
    • A. 

      True

    • B. 

      False