Gds Failed Cases, Ticket Issuance Check, Void
.
- 1.What type of tasks 'Ticket issuance check' folder icludes?
- A.
GDS failed cases manually send to us by BO or CS
- B.
Cases, when we are waiting for AERticket/other partner to issue the ticket
- C.
Cases, When CS or BO need to check what happened with GDS reservation
- D.
General info
- E.
Void
- F.
Refund calculation
- 2.Where you can find automat, if you need to book the rest of the flights in BID?
- A.
Portalo
- B.
Emailing
- C.
Nest
- D.
Manage my booking
- 3.What command you can use to check the minimum connection time in 1A?
- A.
DMI
- B.
DM2/3
- C.
DM(iata code of the airport) e.g. DMPRG
- D.
@MT
- E.
DCT(iata code of the airport)*(airline code) e.g. DCTFRA*LH
- 4.What types of GDS failed cases can we find in Podio?
- A.
No reservation is created
- B.
Reservation is created but ticket was not issued
- C.
Reservation is created and ticket was already issued
- D.
None of the mentioned options
- 5.
Imagine these tickets were issued today. You have to void the ticket for Mr. Novak. Please fill the correct command in the blank field using capital letters only: - 6.What are the mandatory elements for issuing PNR on Atlanta office in 1A?
- A.
RM*ANSKYPICKER;RM*BR5
- B.
RU 1A HK ATL (MIS element)
- C.
DI.FT-BR4+DI.FT-ANSKYPICKER
- D.
RT.T/*KEEP BOOKINGLIVE (MIS element)
- 7.SITUATION: You have to inform pap about possible void. What actions are necessary to do:
- A.
Deduct 20 EUR HF
- B.
Inform pap via emailing - Template Refund asses apply for refund
- C.
Inform pap in the box that this refundable amount is valid only till (time to be converted to the city of departure time and minus 3 hours)
- D.
Inform pap in the box that this refundable amount is valid only till (time to be converted to the city of departure time and minus 4 hours)
- E.
Pass it to urgent.cs email to call PAP
- F.
Inform pap via emailing - Refund not approved
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