Gds Failed Cases, Ticket Issuance Check, Void

10 Questions | By Lenka.bartejsova | Last updated: Nov 14, 2018 | Total Attempts: 47

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Gds Failed Cases, Ticket Issuance Check, Void

Questions and Answers

1.

What type of tasks 'Ticket issuance check' folder icludes?
- A.
  
  GDS failed cases manually send to us by BO or CS
- B.
  
  Cases, when we are waiting for AERticket/other partner to issue the ticket
- C.
  
  Cases, When CS or BO need to check what happened with GDS reservation
- D.
  
  General info
- E.
  
  Void
- F.
  
  Refund calculation
2.

Where you can find automat, if you need to book the rest of the flights in BID?
- A.
  
  Portalo
- B.
  
  Emailing
- C.
  
  Nest
- D.
  
  Manage my booking
3.

What command you can use to check the minimum connection time in 1A?
- A.
  
  DMI
- B.
  
  DM2/3
- C.
  
  DM(iata code of the airport) e.g. DMPRG
- D.
  
  @MT
- E.
  
  DCT(iata code of the airport)*(airline code) e.g. DCTFRA*LH
4.

What types of GDS failed cases can we find in Podio?
- A.
  
  No reservation is created
- B.
  
  Reservation is created but ticket was not issued
- C.
  
  Reservation is created and ticket was already issued
- D.
  
  None of the mentioned options
5.

Imagine these tickets were issued today. You have to void the ticket for Mr. Novak. Please fill the correct command in the blank field using capital letters only:
6.

What are the mandatory elements for issuing PNR on Atlanta office in 1A?
- A.
  
  RM*ANSKYPICKER;RM*BR5
- B.
  
  RU 1A HK ATL (MIS element)
- C.
  
  DI.FT-BR4+DI.FT-ANSKYPICKER
- D.
  
  RT.T/*KEEP BOOKINGLIVE (MIS element)
7.

SITUATION: You have to inform pap about possible void. What actions are necessary to do:
- A.
  
  Deduct 20 EUR HF
- B.
  
  Inform pap via emailing - Template Refund asses apply for refund
- C.
  
  Inform pap in the box that this refundable amount is valid only till (time to be converted to the city of departure time and minus 3 hours)
- D.
  
  Inform pap in the box that this refundable amount is valid only till (time to be converted to the city of departure time and minus 4 hours)
- E.
  
  Pass it to urgent.cs email to call PAP
- F.
  
  Inform pap via emailing - Refund not approved

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