Gds Failed Cases, Ticket Issuance Check, Void

10 Questions | Total Attempts: 47

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Gds Failed Cases, Ticket Issuance Check, Void

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Questions and Answers
  • 1. 
    What type of tasks 'Ticket issuance check' folder icludes?
    • A. 

      GDS failed cases manually send to us by BO or CS

    • B. 

      Cases, when we are waiting for AERticket/other partner to issue the ticket

    • C. 

      Cases, When CS or BO need to check what happened with GDS reservation

    • D. 

      General info

    • E. 

      Void

    • F. 

      Refund calculation

  • 2. 
    Where you can find automat, if you need to book the rest of the flights in BID?
    • A. 

      Portalo

    • B. 

      Emailing

    • C. 

      Nest

    • D. 

      Manage my booking

  • 3. 
    What command you can use to check the minimum connection time in 1A?
    • A. 

      DMI

    • B. 

      DM2/3

    • C. 

      DM(iata code of the airport) e.g. DMPRG

    • D. 

      @MT

    • E. 

      DCT(iata code of the airport)*(airline code) e.g. DCTFRA*LH

  • 4. 
    What types of GDS failed cases can we find in Podio?
    • A. 

      No reservation is created

    • B. 

      Reservation is created but ticket was not issued

    • C. 

      Reservation is created and ticket was already issued

    • D. 

      None of the mentioned options

  • 5. 
    Imagine these tickets were issued today. You have to void the ticket for Mr. Novak. Please fill the correct command in the blank field using capital letters only:
  • 6. 
    What are the mandatory elements for issuing PNR on Atlanta office in 1A?
    • A. 

      RM*ANSKYPICKER;RM*BR5

    • B. 

      RU 1A HK ATL (MIS element)

    • C. 

      DI.FT-BR4+DI.FT-ANSKYPICKER

    • D. 

      RT.T/*KEEP BOOKINGLIVE (MIS element)

  • 7. 
    SITUATION: You have to inform pap about possible void. What actions are necessary to do:
    • A. 

      Deduct 20 EUR HF

    • B. 

      Inform pap via emailing - Template Refund asses apply for refund

    • C. 

      Inform pap in the box that this refundable amount is valid only till (time to be converted to the city of departure time and minus 3 hours)

    • D. 

      Inform pap in the box that this refundable amount is valid only till (time to be converted to the city of departure time and minus 4 hours)

    • E. 

      Pass it to urgent.cs email to call PAP

    • F. 

      Inform pap via emailing - Refund not approved

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